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Receptionist
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Full - Time
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Kos
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Don’t ride the wave. Be the one who starts it.
Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We are looking for experienced and talented individuals as Receptionists to join the award-winning 5* Atlantica Belvedere Hotel in Kos island for the season 2025.
As a Receptionist, you are an integral part of our commitment to delivering exceptional guest service, combining efficiency, courtesy, and professionalism to ensure a memorable and seamless stay for our valued guests.
Responsibilities
- Greet and welcome guests with warmth and professionalism, creating a positive first impression.
- Effectively address guest inquiries, providing accurate information about the hotel facilities, services, and local attractions.
- Efficiently handle room reservations, ensuring accuracy and timely confirmation.
- Collaborate with other departments to meet specific guest requests and preferences.
- Create a welcoming and friendly atmosphere, fostering positive interactions with guests.
- Serve as a central communication point between guests and various hotel departments.
- Conduct smooth and expedited check-in and check-out processes, adhering to established procedures.
- Handle guest payments accurately and securely, utilizing the hotel's payment systems.
- Maintain accurate and up-to-date guest records, ensuring confidentiality and compliance with privacy regulations.
- Address guest concerns or issues promptly and professionally, seeking effective resolutions.
Requirements
- Bachelor's degree in hospitality management, business administration, or related field.
- Minimum of 1 year of experience in a front office, customer service, or hospitality role
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
- Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
- Knowledge of hospitality industry best practices, including customer service and guest experience.
- Proficient in English, additional languages a plus.
- Strong computer skills, including MS Office proficiency and hotel management system experience.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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Sous Maitre
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Full - Time
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Kos
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Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We seek experienced Sous Maitre to join the Atlantica awarded winning hotel 5* Atlantica Belvedere in Kos island for the season 2025.
The ideal candidate will have a background in managing a restaurant within a luxury hotel or resort setting, with a strong emphasis on exceptional service, training, and leadership.
Responsibilities
- Oversee daily restaurant operations to ensure seamless service and optimal staffing levels.
- Train, motivate, and coach team members to embody the Atlantica values and deliver service excellence.
- Implement and uphold procedures for food and beverage quality control, presentation, and service in line with company standards.
- Handle guest feedback and resolve any complaints in a timely and effective manner.
Requirements
- Minimum of 2 years of experience in a similar position
- Degree in hospitality management
- Strong sense of culinary creativity with attention to detail
- Ability to multitask in a fast-paced and dynamic environment
- Excellent communication skills and an enthusiasm for teamwork
- Exceptional organizational, communication, and problem-solving skills with a keen attention to detail.
- Excellent command of the English language; additional languages are a plus.
- A genuine passion for delivering outstanding guest experiences.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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Restaurant Captain
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Full - Time
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Kos
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Don’t ride the wave. Be the one who starts it.
Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We are looking for an experienced and talented individual Restaurant Captain to join the awarded-winning 5* Atlantica Belvedere in Kos island for the summer season 2025.
The role of a Restaurant Captain is critical in creating a positive dining experience for guests, managing the restaurant's front-of-house operations, and ensuring the smooth collaboration of staff across various departments.
Responsibilities
- Welcome guests upon arrival and ensure a positive first impression.
- Have an in-depth knowledge of the menu, including ingredients and preparation methods.
- Ensure that food and beverages are delivered promptly and meet quality standards.
- Supervise and coordinate the activities of wait staff and other front-of-house personnel.
- Provide ongoing training to enhance the skills of the service team.
- Manage and prioritize reservations to optimize seating capacity.
- Monitor and maintain a clean and organized restaurant environment.
- Handle unexpected situations or emergencies with composure and efficiency.
Requirements
- Hospitality school diploma
- Previous experience of 2 years in customer service and front-of-house operations is valuable.
- Strong verbal communication skills to interact effectively with guests, staff, and management.
- Ability to adapt to a dynamic and fast-paced environment, especially during busy periods or special events.
- Fluent in English
- A genuine passion for providing exceptional hospitality and creating a positive dining experience.
- Ability to collaborate and work effectively with other team members.
- Knowledge of food safety and health regulations to ensure a clean and safe dining environment.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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AMOH | Reception Shift Leader
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Full - Time
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Rhodes
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Amoh, a Luxury Collection Resort, Rhodes by Marriott, operated by Wavemaker Hospitality (Atlantica Hotel Management), is a luxurious resort situated on a private peninsula in Rhodes, near the ancient Lindos. Amoh offers a unique working environment for professionals eager to grow and contribute to delivering exceptional high-standard experiences. Become part of the Amoh Rhodes team.
Posiition: Reception Shift Leader
The Reception Shift Leader is responsible for overseeing the daily operations of the front desk during their shift, ensuring efficient and effective guest services, and leading a team of front desk agents. This role plays a key part in maintaining high levels of guest satisfaction, managing check-ins and check-outs, resolving any guest issues, and supervising front desk operations. The Reception Shift Leader must ensure smooth communication between departments and uphold hotel standards for service, cleanliness, and guest relations.
Key Responsibilities
- Supervise and guide front desk agents during the shift, ensuring they are properly trained, motivated, and adhering to hotel policies and procedures. Oversee front desk operations to ensure all procedures are followed, including check-ins, check-outs, and payment processing.
- Provide support and coaching for front desk staff to foster a positive, high-performing team environment. Assist in training new front desk staff and ensure ongoing training for current staff.
- Ensure all guest inquiries, requests, and concerns are handled promptly, professionally, and with the utmost courtesy.
- Resolve guest complaints, ensuring satisfaction and ensuring that all issues are addressed following hotel policies.
- Monitor guest arrivals and departures, ensuring smooth check-in and check-out processes.
- Assist with VIP guests, special requests, or unique situations that require extra attention.
- Serve as the point of contact for other hotel departments, ensuring smooth communication and coordination of services.
- Keep track of occupancy levels, availability, and room status throughout the shift.
- Generate and review daily reports, including room occupancy, revenue, and any guest-related incidents.
- Ensure accurate documentation of guest information and incidents, following privacy and confidentiality protocols.
Key Requirements
- Previous experience in a customer service or hospitality role required, with at least 1–2 years of experience in a supervisory position, preferably in a hotel or front desk environment
- Experience with hotel management software (e.g. Protel, etc.) preferred.
- Hospitality Management degree
- Strong leadership skills with the ability to motivate and manage a team
- Excellent interpersonal and communication skills, with the ability to handle difficult situations with diplomacy and tact
- Detail-oriented with a strong focus on guest satisfaction and quality service
- Ability to multitask, prioritize effectively, and stay organized in a fast-paced environment
- Ability to work independently and make decisions with minimal supervision
- Proficiency in using office software (Microsoft Office or equivalent)
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AMOH | Groom/Bell Boy
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Full - Time
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Rhodes
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Amoh, a Luxury Collection Resort, Rhodes by Marriott and part of Wavemaker Hospitality is a luxurious resort on a Rhodes peninsula near the ancient Lindos.
Amoh offers a unique working environment for professionals eager to grow and contribute to delivering exceptional high-standard experiences.
The Bellboy is responsible for assisting guests with luggage, providing information, and ensuring a welcoming and positive experience during their stay at the hotel. The Bellboy is an integral part of the Front Office team and works to provide exceptional service by ensuring guests' comfort, convenience, and satisfaction.
Key Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a friendly, professional atmosphere. Assist with their luggage, carrying it to and from their rooms, vehicles, or other locations within the hotel. Escort them to their rooms and provide them with essential information about hotel amenities, services, and policies.
- Assist in preparing rooms for guest check-in by delivering personal items (e.g. luggage, messages, parcels).
- Help guests with parking, valet services, or other logistical needs related to vehicle handling.
- Maintain up-to-date knowledge of hotel services, local attractions, and directions to offer guests information and recommendations.
- Monitor and maintain the safety and security of guest property, ensuring that all luggage and belongings are handled with care.
- Assist guests with check-out by gathering their luggage and ensuring it is transferred to their transport safely.
- Provide assistance to guests during departure, including ensuring satisfaction with their stay and offering help with future reservations.
Qualifications
- Valid EU driving license
- High school diploma or equivalent
- Previous experience in a customer service or hospitality-related role is preferred.
- Excellent communication and interpersonal skills
- Strong attention to detail and the ability to multitask effectively
- Ability to carry and lift heavy luggage (up to specified weight, depending on the hotel's standards)
- A friendly, courteous, and professional personality
- Comfortable working in varying indoor and outdoor environments
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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Cook A | Main Kitcehn
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Full - Time
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Kos, Rhodes,Corfu
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Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is looking for experienced and talented individuals as Main Kitchen Cook A' to join the Atlantica awarded winning 5* hotels in Corfu, Rhodes and Kos islands for the summer season 2025.
Responsibilities
- Prepare and cook a variety of dishes following specified recipes and portion sizes.
- Ensure the kitchen is clean and organized, and that food safety standards are maintained.
- Work closely with the culinary team to ensure a smooth workflow
- Bring creativity to the kitchen by suggesting new dishes or improvements to existing ones
- Assist with the training and development of junior kitchen staff. Guide to enhance their skills, ensuring a cohesive and high-performing workforce.
- Stay abreast of industry trends and customer preferences to keep our offerings fresh and exciting.
- Follow health and safety regulations and guidelines for food preparation and handling
Requirements
- Culinary diploma
- 2+ years of experience as a Cook A' in a fine dining restaurant
- In-depth knowledge of various cooking techniques and ingredients
- Strong leadership, communication, and interpersonal skills
- Ability to work under pressure and handle multiple tasks simultaneously
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively
- Knowledge of food safety and sanitation regulations
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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Aphi Resorts | Chief Engineer
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Full - Time
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Rhodes
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Aphi Resorts, a member of Wavemaker Hospitality, is part of a leading hotel group in the Eastern Mediterranean, owning and operating more than 40 hotels across Greece, Cyprus, and Egypt. Our diverse portfolio includes Atlantica Hotels and Resorts, Mare Resorts, Aphrodite Hills, Amoh, Rhodes—a Luxury Collection Resort by Marriott—and APHI Aura, an Autograph Collection by Marriott.
Known for our dedication to exceptional service, innovative guest experiences, and creating unforgettable stays, Aphi Resorts is seeking a dynamic and analytical Chief Engineer to join our team and contribute to our continued success in the island of Rhodes.
Responsibilities: To be in charge of the maintenance department
• Plan, organize, execute and supervise all maintenance operations of the hotel. • To organize, implement, oversee and take corrective action regarding all budgets, directives and procedures of the maintenance department of the hotel • Implement all health and safety specifications and directives of Wavemaker Hospitality • Supervise all maintenance operations in all hotel departments and external partners • Monitor all daily procedures regarding pools and biological treatment plants. • Take part in the recruitment and selection of maintenance staff • Perform constant training and development of all maintenance staff in terms of Health & Safety • Oversee daily all staff’s performance, productivity and discipline (adherence to staff handbook regulations) • Make sure that all mechanical equipment is operating properly • Make sure that all guest rooms are properly maintained and on time during summer operation • Perform constant energy control to achieve the lowest possible expenses in energy cost Reporting to: Hotel General Manager
Requirements
- Bachelor's degree in engineering or a related field
- Proven experience in a similar maintenance management role within the hospitality industry
- Extensive experience in engineering roles, demonstrating a deep understanding of engineering principles and practices.
- Excellent problem-solving skills to address engineering challenges and make critical decisions.
- Fluent in English
- Awareness of and adherence to industry regulations, safety standards, and compliance requirements.
Benefits
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Competitive remuneration package based on skills and experience
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Continuous training and development
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Growth potential within one of the largest leisure Groups in Greece and Cyprus
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Relocation package provided for applicants outside Rhodes island
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Guest Relations Executive
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Full - Time
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Kos, Rhodes
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Don’t ride the wave. Be the one who starts it.
Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We are looking for an experienced and talented individual as a Guest Relations Executive to join the award-winning 5* Atlantica Beach Resort Hotel in Kos island and 5* Atlantica Aegean Blue Hotel in Rhodes island for the season 2025.
As a Guest Relations Executive, you will be responsible for providing exceptional customer service to hotel guests, addressing their needs and ensuring a positive experience throughout their stay. You will liaise between guests and various hotel departments to fulfil requests and resolve issues promptly.
Responsibilities
- Welcome guests upon arrival, assist with check-in and provide information about hotel services and amenities.
- Work closely with other departments to ensure seamless coordination in handling reservations.
- Address and resolve any concerns or complaints promptly and effectively.
- Act as a liaison between guests and other departments to ensure prompt resolution of problems.
- Respond to guest inquiries, requests, and concerns professionally and courteously.
- Anticipate and fulfil guest needs to enhance their overall experience.
- Monitor guest feedback and reviews, respond to comments, and take proactive steps to address and eliminate potential issues.
- Maintain clear and open communication with other hotel departments to ensure seamless guest experiences.
- Support the Guest Relations Manager in maintaining all information and data up to date in the CRM and Loyalty Club system
- Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
- Handle emergencies or crises, ensuring the safety and well-being of guests.
- Ensure compliance with all company policies and procedures, including health and safety regulations, data protection, and security procedures.
Requirements
- Bachelor's degree in hospitality or business administration, or related field.
- Previous experience in a guest service or front desk role is desirable.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
- Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
- Knowledge of hospitality industry best practices, including customer service and guest experience.
- Fluent in English & German; additional languages a plus.
- Familiarity with hotel reservation systems.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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Hotel Income Auditor / Accounts Receivables
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Full - Time
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Kos
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Don’t ride the wave. Be the one who starts it.
Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We are looking for an experienced and talented individual as a Hotel Income Auditor / Accounts Receivables to join the accounting department in Kos island for the season 2025 (seasonal 8 month contract).
Responsibilities
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Control of hotel daily revenue and business
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Analysis of the Accommodation Arrangements / Contracts
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Accounting entries of the daily & monthly income
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Communication with Tour Operators and Agents
Requirements
- Bachelor's degree in accounting (junior) or Tourism Business School
- 2 years of experience in a similar role
- Ability to work under pressure and handle multiple tasks simultaneously
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively
- Proficient in English with an excellent command of the language
- Proficient knowledge of MS Office
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AMOH | Receptionist
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Full - Time
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Rhodes
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Amoh, a Luxury Collection Resort, Rhodes by Marriott and part of Wavemaker Hospitality is a luxurious resort on a Rhodes peninsula near the ancient Lindos. Amoh offers a unique working environment for professionals eager to grow and contribute to delivering exceptional high-standard experiences.
As a Front Office Agent, you are an integral part of our commitment to delivering exceptional guest service, combining efficiency, courtesy, and professionalism to ensure a memorable and seamless stay for our valued guests.
Responsibilities
- Greet and welcome guests with warmth and professionalism, creating a positive first impression.
- Effectively address guest inquiries, providing accurate information about the hotel facilities, services, and local attractions.
- Efficiently handle room reservations, ensuring accuracy and timely confirmation.
- Collaborate with other departments to meet specific guest requests and preferences.
- Create a welcoming and friendly atmosphere, fostering positive interactions with guests.
- Serve as a central communication point between guests and various hotel departments.
- Conduct smooth and expedited check-in and check-out processes, adhering to established procedures.
- Handle guest payments accurately and securely, utilizing the hotel's payment systems.
- Maintain accurate and up-to-date guest records, ensuring confidentiality and compliance with privacy regulations.
- Address guest concerns or issues promptly and professionally, seeking effective resolutions.
Requirements
- Bachelor's degree in hospitality management, business administration, or related field.
- Minimum of 1 year of experience in a front office, customer service, or hospitality role
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
- Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
- Knowledge of hospitality industry best practices, including customer service and guest experience.
- Proficient in English, additional languages a plus.
- Strong computer skills, including MS Office proficiency and hotel management system experience.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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