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🌊 Wavemaker Hospitality is a leader in Mediterranean hospitality, with over 40 years of experience, managing 15,000 rooms across Greece and Cyprus. As we continue to evolve, we’re proud to focus on our guests, staff, innovation, and sustainability, creating positive impacts along the way.

At Wavemaker Hospitality, we don’t just offer jobs—we create opportunities for growth and personal achievement. Whether in hotels or resorts, we are committed to developing talent and providing passionate individuals with the opportunity to thrive in a dynamic industry.

Explore our exciting job opportunities, whether you're seeking a new career or a fresh start. Join us in making waves in hospitality together. 🌟

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Description

Reference

Location

Front Οffice Μanager

Full - Time

Don’t ride the wave. Be the one who starts it.

Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations to the destinations in Greece (Kos, Crete, Corfu & Rhodes), referring to either immediate or future placemen,t and we seek an experienced and talented individual as a Front Office Manager.

A Front Office Manager is crucial in creating a positive and efficient guest experience. Effective communication, leadership skills, and attention to detail are essential for success in this role.

Responsibilities

Lead and manage the front office team, including receptionists, concierge, and other support staff.
Provide training and ongoing support to ensure staff is well-prepared for their roles.
Coordinate with other departments to manage room availability and optimize occupancy rates.
Monitor front desk operations to guarantee proper staffing and coverage.
Oversee billing processes, ensuring accuracy and compliance with financial policies.
Keep staff updated on industry trends, service standards, and company policies.
Conduct regular inspections to ensure the front desk's cleanliness, organization, and professionalism.

Requirements

Bachelor's degree in hospitality management, business administration, or related field.
Minimum of 3 years of experience in a management or supervisory role of a similar position
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
Knowledge of hospitality industry best practices, including customer service and guest experience.
Fluent in English, additional languages a plus.

Benefits