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Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We are looking for an experienced and talented individual to join our team as a Night Auditor for the summer season of 2025 at the Atlantica Beach Resort in Kos island.
As a Night Auditor, you will play a critical role in ensuring our hotel's smooth and efficient operation during the overnight hours. Your responsibilities encompass a range of financial, operational, and guest service duties:
Responsibilities
- Conduct accurate and detailed audits of daily financial transactions, including room charges, adjustments, and revenue postings.
- Reconcile and balance all hotel accounts, ensuring precision and adherence to accounting standards.
- Facilitate guest check-ins and check-outs during the night shift, providing a seamless and welcoming experience.
- Collaborate with other departments to meet specific guest requests and preferences.
- Generate and distribute nightly reports to the management team, summarizing key financial and operational metrics.
- Maintain accurate and up-to-date records of all transactions and activities during the night shift.
- Proficiently navigate and utilize hotel management systems, point-of-sale systems, and related software.
- Demonstrate flexibility in handling unexpected situations and adapting to changing circumstances.
- Ensure compliance with internal audit procedures and external regulations governing the hotel industry.
- Address guest concerns or issues promptly and professionally, seeking effective resolutions.
Requirements
- Minimum of 3 years of experience in a night audit, accounting, or related role within the hospitality industry.
- Familiarity with hotel operations, financial transactions, and night shift responsibilities.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
- Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
- Knowledge of hospitality industry best practices, including customer service and guest experience.
- Proficient in English, additional languages a plus.
- Strong computer skills, including proficiency in MS Office and experience with hotel management systems.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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