On behalf of the European Institute of Management and Finance (EIMF), a leading provider of premium courses, professional and executive education, eLearning and tailored lear...
On behalf of the European Institute of Management and Finance (EIMF), a leading provider of premium courses, professional and executive education, eLearning and tailored learning solutions, we are looking to recruit a Training and Administration Assistant/Officer, to join their team in Nicosia.
The Position
As a Training and Administration Assistant/ Officer at EIMF, you will assume the duty of training administration and administrative support in order to optimise workflow and training procedures.
You will work closely with the Operations team in the preparation of seminars and will play a key role in the satisfaction of our customers. You will be a central point of reference for our clients and an integral part of the company’s workforce.
Duties & Responsibilities
- Answer telephone calls and assist clients
- Welcome and direct seminar attendees, both online and physically on location
- Have solid knowledge of the requirements of the Human Resource Development Authority (HRDA) of Cyprus, as applicable to seminars
- Assist clients with the use of the HRDA ERMIS online platform, and guide them through any seminar requirements on the system
- Contribute to the setting-up of the meeting rooms and of the physical or electronic classrooms
- Assist with the setting-up of the cafeteria area before and after seminar break times, if needed
- Guide clients through the website and assist them with the EIMF registration process for courses
- Operate copy equipment, printers, or other equipment necessary, for the preparation of physical seminar material
- Provide online training access to clients and assist them with using Microsoft Teams or Zoom
- Handle the Learning Management System and assist clients with navigating around it
- Communicate registration details to the accountant to proceed with invoicing for courses
- Check participation during and after seminar sessions and contact absentees
- Make sure that seminars are carried out smoothly and that everyone involved is informed about, and adheres to, the EIMF’s and HRDA’s terms and conditions.
Requirements
- Must be educated to a university level
- Knowledge in working on HRDA subsidised schemes and the ERMIS system is necessary
- Excellent command of both Greek and English languages, both verbal and written
- Strong computer literacy; experience in LMS platforms and Microsoft Teams / Zoom will be considered an advantage
- Effective telephone skills and strong communication skills
- High degree of multi-tasking and time management capability
- Integrity and professionalism
- Team spirit and excellent relationship-building and interpersonal skills
Remuneration and Benefits
- Competitive remuneration package, including discretionary performance-related bonus
- Provident fund upon successful completion of the probation period
- In-house and external training courses
- Excellent opportunities for career development and advancement
Applications
All applications will be treated with the strictest confidentiality.
Interested applicants should apply no later than Friday, 9th of January 2025.
Please note that only successful candidates will be contacted.
EIMF is an equal opportunities employer.