Current Vacancies

Customer Support Officer

Location: Limassol, Cyprus RIOMAR SERVICES LIMITED is looking to recruit an energetic and enthusiastic Customer Support Officer to join their team in Limassol. ...

Location: Limassol, Cyprus

 

RIOMAR SERVICES LIMITED is looking to recruit an energetic and enthusiastic Customer Support Officer to join their team in Limassol.

 

Responsibilities:

  • Manage and respond to customer inquiries.
  • Handle relevant requests from the quotation stage up until the invoicing stage.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Follow communication procedures, guidelines, and policies.
  • Keep records of customer interactions, process customer accounts and file documents.

 

Qualifications:

  • BSc in Shipping, Maritime Studies, or any other related field.
  • Experience in a similar position or in customer service will be considered as an advantage.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Computer literacy, Proficient in Microsoft Office Suite (excel).
  • Fluency in Greek & English.


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Customer Support Officer

Location: Limassol, Cyprus   HSS Marine Safety Services Ltd invites applications for the position of Customer Support Officer . The successful candidate will join a dyn...

Location: Limassol, Cyprus

 

HSS Marine Safety Services Ltd invites applications for the position of Customer Support Officer. The successful candidate will join a dynamic team and contribute to the efficient coordination of customer service operations.

 

Responsibilities:

  • Receiving customer enquiries via electronic channels
  • Coordinating with the company's service engineers on job allocation and all arrangements relating to travel, attendance, and submission of service reports
  • Creating and maintaining manual filing systems for customer sales cases and other relevant  paperwork
  • Identifying approved service stations online via manufacturer and/or IACS member classification society websites
  • Assisting in tracking open projects and bulk orders to ensure they progress on schedule
  • Handling requests for readiness, despatch, freight tracking, documentation, legislation, and invoicing, as applicable
  • Monitoring new regulatory requirements in cooperation with the Operations Manager

 

Requirements:

  • A BSc in Shipping, Maritime Studies, or a related field will be considered an advantage
  • Ability and flexibility to work in a dynamic environment with tight deadlines
  • Excellent organisational, communication, and teamwork skills
  • Ability to manage multiple responsibilities simultaneously
  • Computer literacy
  • Fluency in Greek and English


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Sales Executive

Location: Limassol, Cyprus M.I.E. Group Limited is excited to welcome a dynamic Sales Executive to join our team in Cyprus! If you’re passionate about driving resul...

Location: Limassol, Cyprus

 

M.I.E. Group Limited is excited to welcome a dynamic Sales Executive to join our team in Cyprus! If you’re passionate about driving results and building strong client relationships in the maritime sector, and you speak Hindi and/or Marathi, this is the perfect opportunity to grow your career with a leading company and support our expansion in the Indian market. Apply now and be part of our success story!

 

Responsibilities:

  • Develop and implement sales strategies to drive business growth and meet revenue targets.
  • Identify and pursue new business opportunities and partnerships.
  • Manage key accounts and maintain long-term client relationships.
  • Handle customer enquiries received through various channels and refer them to the customer service team where appropriate.
  • Negotiate project terms and contracts with new clients.
  • Analyse market trends and competitor activity to inform strategic decisions.
  • Collaborate with cross-functional teams to support successful product launches and overall commercial success.
  • Participate in industry events and networking opportunities to promote the company’s services.
  • Maintain regular contact with customers, including travel as required.
  • Prepare and deliver regular reports to the management team.

 

Qualifications:

  • Degree in Maritime Studies, Engineering, or a related field.
  • 3–5 years’ proven experience in sales and/or commercial management, preferably in the shipping industry.
  • Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
  • Results-driven, with a track record of achieving sales targets.
  • Ability to work independently, prioritise tasks and meet deadlines in a fast-paced environment.
  • Fluency in English and in Hindi and/or Marathi is essential, as the role covers clients in the Indian market.


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