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Accounts Receivable Officer

Location: Limassol, Cyprus Job Type:  Full-time   Key Responsibilities Monitor accounts receivable ledger and track outstanding balances Follow up on overdue acco...

Location: Limassol, Cyprus

Job Type: Full-time

 

Key Responsibilities

  • Monitor accounts receivable ledger and track outstanding balances
  • Follow up on overdue accounts and ensure timely collections
  • Process customer payments and allocate them correctly in the accounting system
  • Reconcile accounts receivable balances and investigate discrepancies
  • Maintain accurate and up-to-date customer account records
  • Prepare aging reports and provide regular AR status updates to management
  • Handle customer billing inquiries and resolve payment disputes professionally
  • Support month-end and year-end closing activities
  • Ensure compliance with company policies and accounting standards

 

Requirements

  • Diploma or bachelor’s degree in Accounting, Finance, or a related field
  • 2–4 years of experience in accounts receivable or a similar accounting role
  • Strong understanding of accounting principles and AR processes
  • Strong attention to detail and accuracy
  • Excellent organizational and time-management skills
  • Effective communication and negotiation skills
  • Ability to work independently and meet deadlines
  • Problem-solving mindset with a customer-focused approach
  • Proficiency in Microsoft Business Central is considered a plus
  • Advanced skills in Microsoft Excel
  • Excellent command of written and spoken Greek and English

 

Why Join Us?

At One Net Group, we champion initiative, clarity, and bold execution. You'll join a high-performing team that moves with purpose, thinks strategically, and delivers results.

We specialize in cutting-edge satellite and hybrid communication solutions, as well as IT and cybersecurity services, designed specifically for the maritime industry. Operating across Cyprus, Germany, Greece, the UAE, Monaco, and Singapore, our mission is to equip vessels and remote sites with secure, seamless, and scalable digital infrastructure.

Driven by innovation and engineering excellence, our teams design, implement, and manage systems that address the complex demands of modern shipping, fleet operations, and remote enterprise environments.

Enabling a digital society at sea isn’t just our tagline - it’s our mission.

 

 



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Marketing & Content Manager

ONE NET is seeking a Marketing & Content Manager with a strong marketing background, practical experience using AI tools, and the judgement to represent a technical marit...

ONE NET is seeking a Marketing & Content Manager with a strong marketing background, practical experience using AI tools, and the judgement to represent a technical maritime brand accurately.

This person will coordinate marketing activity between ONE NET and Fameline Group, own day-to-day content planning and execution, and act as the human approval point for AI-assisted marketing drafts, including content produced by ONE NET’s marketing agent.

 

Key Responsibilities:

  • Own ONE NET’s digital marketing activity - planning, drafting, reviewing and publishing content across relevant channels.
  • Maintain a marketing calendar aligned with product launches, campaigns, events and group priorities.
  • Coordinate marketing and promotional events end-to-end, including logistics, content and supplier liaison.
  • Manage marketing merchandise, from sourcing through to event and client-use planning.
  • Partner with Product, Sales, Service Engineering, Support and leadership to turn updates into social posts, intranet news and campaign content.
  • Act as the primary marketing liaison between ONE NET and Fameline, ensuring alignment on brand standards and messaging.
  • Use AI tools to streamline content creation and campaign planning, reviewing and approving all AI-assisted drafts before use.
  • Monitor marketing performance and use results to improve content and channel planning.

 

Candidate Profile:

  • Proven marketing background, ideally within B2B technology, maritime, telecoms, IT services, cybersecurity or SaaS.
  • Strong digital marketing experience, including LinkedIn, campaign planning and performance reporting.
  • Practical, hands-on experience using AI tools for real marketing work.
  • Strong organisational skills, comfortable managing multiple projects, stakeholders and approval loops.
  • Good design judgement, able to brief designers, agencies or AI tools clearly.
  • Sound judgement on confidentiality, brand risk and when to escalate for approval.
  • Excellent English writing skills, able to turn technical information into clear, credible content.

 

What Success Looks Like:

The right candidate will not simply "post on social media" - they will own ONE NET's marketing rhythm. This means keeping the calendar alive, turning internal updates into usable content, coordinating with Fameline without losing ONE NET's specific positioning, and ensuring AI helps the team move faster without weakening quality or accuracy.

 

Reporting Line:

This role reports to ONE NET leadership, with a clear coordination line to Fameline marketing.

 

Why Join Us?

At One Net Group, we champion initiative, clarity, and bold execution. You'll join a high-performing team that moves with purpose, thinks strategically, and delivers results.

We specialize in cutting-edge satellite and hybrid communication solutions, as well as IT and cybersecurity services, designed specifically for the maritime industry. Operating across Cyprus, Germany, Greece, the UAE, Monaco, and Singapore, our mission is to equip vessels and remote sites with secure, seamless, and scalable digital infrastructure.

Driven by innovation and engineering excellence, our teams design, implement, and manage systems that address the complex demands of modern shipping, fleet operations, and remote enterprise environments.

 

Enabling a digital society at sea isn’t just our tagline - it’s our mission.

 



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Sales Coordinator

Location: Limassol, Cyprus Key Responsibilities: Facilitate and advocate for customers across all internal departments and keep customers updated on issues and re...

Location: Limassol, Cyprus

 

 

Key Responsibilities:

  • Facilitate and advocate for customers across all internal departments and keep customers updated on issues and requests.
  • Train and guide the customers products and internal platforms.
  • Create complete and accurate order confirmations, process, and track purchase orders.
  • Handle customer complaints and possible disputes on behalf of the sales team.
  • Co-ordinate with Operations, Support and Production/Warehouse Departments.
  • Manage existing customer relations with Partners/Principals.
  • Maintain pricing contracts, provide promotional details and service updates to the Customer /Supplier.
  • Ensure all tools used by the Sales team are updated and can be used to generate reports for sales.
  • Utilize data-driven insights to provide recommendations for processes optimization.

Requirements:

  • Bachelor’s degree in Business Administration, Information Technology, or in a related field.
  • Proven experience as a Sales Coordinator or administrator.
  • Experience in the maritime industry, will be considered as a plus.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organisational skills.
  • Problem-solving mindset and ability to adapt in a dynamic environment.
  • Strong computing and research skills.
  • Proficiency in English (written and spoken) is required.


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Solutions Engineer

Location: Singapore   About the Role We're a maritime-focused Managed Service Provider delivering IT infrastructure and support across a fleet of approximately 5000 ve...

Location: Singapore

 

About the Role

We're a maritime-focused Managed Service Provider delivering IT infrastructure and support across a fleet of approximately 5000 vessels. We're looking for a Solutions Engineer to join our technical team, working hands-on across virtualization, networking, Windows/Linux server administration, and telephony systems that keep vessels connected and operational worldwide.

This is a senior individual-contributor role with real ownership — you'll be managing production infrastructure that vessel crews and shore-side operations depend on daily, often under satellite-connectivity constraints that make this work meaningfully different from standard corporate IT.


What You'll Do

  • Manage Windows Server / Active Directory environments including GPO, DNS, and user/role provisioning

  • Administer AlmaLinux/RHEL systems supporting core vessel and shore infrastructure

  • Administer and troubleshoot KVM/libvirt virtualization across vessel and shore-based host clusters

  • Use NinjaRMM and ScreenConnect for remote monitoring, patch management, and remote support across the fleet

  • Configure and maintain WatchGuard firewalls and network security across the fleet

  • Support 3CX/SIP telephony infrastructure, including PBX provisioning and troubleshooting

  • Write and maintain Ansible / PowerShell automation for fleet-wide provisioning and configuration management

  • Troubleshoot connectivity and infrastructure issues across satellite (VSAT/Starlink), LTE, and hybrid WAN links

  • Coordinate with vessel crews, shore-side operations, and vendors to resolve incidents within SLA

  • Contribute to documentation, SOPs, and knowledge-sharing across the technical team

  • Support pre-sales / proposal work where technical input is needed for new fleet onboarding or RFQs


What We're Looking For

Required:

  • 5+ years of hands-on experience in IT infrastructure, networking, or systems engineering

  • Networking fundamentals: routing, VLANs, firewall administration (any enterprise-grade vendor — Palo Alto, Fortinet, Cisco, WatchGuard, etc.), and VPN technologies (SSL VPN, IPsec, site-to-site)

  • Experience with Windows Server and Active Directory administration (GPO, DNS, DHCP, OU structure)

  • Solid working knowledge of Linux server administration (RHEL/AlmaLinux/CentOS or similar)

  • Practical experience with virtualization (KVM/libvirt, VMware, Hyper-V, or Proxmox)

  • Strong troubleshooting instincts and comfort working independently under time pressure

Highly Valued (nice-to-have):

  • Familiarity with NinjaRMM, ScreenConnect, or comparable RMM/remote-support tooling

  • Experience with 3CX or other SIP/VoIP PBX systems

  • Ansible or other configuration-management/automation experience

  • PowerShell scripting for Windows administration and automation

  • Working knowledge of AWS (or other cloud platforms) for hybrid infrastructure or backup use cases

  • Experience supporting remote or satellite-connected sites (maritime, oil & gas, remote mining, etc.)

  • Exposure to maritime IT, VSAT/satellite communications, or fleet-scale multi-site management

  • Relevant certifications (CCNA/CCNP, Fortinet NSE, VMware VCP, RHCSA, or similar)



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Technical Support Agent - Tier 2 (Bulgaria)

Location: Bulgaria Key Responsibilities: Provide Tier-2 level technical support for escalated incidents and service requests Independently troubleshoot and resolv...

Location: Bulgaria

 

Key Responsibilities:

  • Provide Tier-2 level technical support for escalated incidents and service requests
  • Independently troubleshoot and resolve complex technical issues across networking, systems, and infrastructure environments
  • Configure, manage, and troubleshoot managed network switches, including HP Aruba and Cisco
  • Handle Windows Server environments, including Active Directory Domain Services, DNS, and Group Policy management
  • Administer and troubleshoot Linux systems (basic to intermediate level)
  • Configure and manage firewall policies, including access rules, NAT, and security policies
  • Perform advanced Windows OS troubleshooting, including performance, services, patching, and user-related issues
  • Work with ITIL-based ticketing tools such as Zendesk and Zoho to manage incidents, changes, and service requests
  • Ensure proper documentation of issues, solutions, configurations, and troubleshooting procedures
  • Coordinate with Tier-1, Tier-3, and other internal teams for issue resolution and root cause analysis
  • Take ownership of critical incidents and drive issues through to full resolution
  • Support remote vessel environments and troubleshoot connectivity issues over satellite and WAN links when required
  • Maintain system uptime, security, and compliance with organizational standards

Required Skills & Expertise:

  • Strong hands-on experience with networking fundamentals (TCP/IP, VLANs, routing, switching)
  • Practical experience configuring and troubleshooting HP Aruba and Cisco managed switches
  • Solid understanding of Windows Server environments, including Active Directory, DNS, and Group Policies
  • Working knowledge of Linux OS administration (command line, services, basic system management)
  • Experience configuring and troubleshooting firewall policies, NAT, and security rules
  • Proficiency with ITSM / ticketing platforms such as Zendesk and Zoho, following ITIL processes
  • Strong troubleshooting skills for Windows desktop and server operating systems.
  • Ability to analyse logs, identify root causes, and implement long-term solutions
  • Ability to manage multiple incidents and priorities in a high-pressure support environment

Preferred Qualifications & Skills:

  • ITIL Foundation certification
  • Networking certifications such as CCNA
  • Experience working in 24×7 enterprise or MSP support environments
  • Maritime IT support experience is considered a strong advantage
  • Good technical documentation and communication skills
  • BSc.IT / BE-IT / Graduate degree
  • Windows PowerShell knowledge


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