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Location: Limassol, Cyprus
Key Responsibilities:
Facilitate and advocate for customers across all internal departments and keep customers updated on issues and ...
Location: Limassol, Cyprus
Key Responsibilities:
- Facilitate and advocate for customers across all internal departments and keep customers updated on issues and requests.
- Train and guide the customers products and internal platforms.
- Create complete and accurate order confirmations, process, and track purchase orders.
- Handle customer complaints and possible disputes on behalf of the sales team.
- Co-ordinate with Operations, Support and Production/Warehouse Departments.
- Manage existing customer relations with Partners/Principals.
- Maintain pricing contracts, provide promotional details and service updates to the Customer /Supplier.
- Ensure all tools used by the Sales team are updated and can be used to generate reports for sales.
- Utilize data-driven insights to provide recommendations for processes optimization.
Requirements:
- Bachelor’s degree in Business Administration, Information Technology, or in a related field.
- Proven experience as a Sales Coordinator or administrator.
- Experience in the maritime industry, will be considered as a plus.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organisational skills.
- Problem-solving mindset and ability to adapt in a dynamic environment.
- Strong computing and research skills.
- Proficiency in English (written and spoken) is required.
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Areed
Location: Limassol, Cyprus
Key Responsibilities:
- Facilitate and advocate for customers across all internal departments and keep customers updated on issues and requests.
- Train and guide the customers products and internal platforms.
- Create complete and accurate order confirmations, process, and track purchase orders.
- Handle customer complaints and possible disputes on behalf of the sales team.
- Co-ordinate with Operations, Support and Production/Warehouse Departments.
- Manage existing customer relations with Partners/Principals.
- Maintain pricing contracts, provide promotional details and service updates to the Customer /Supplier.
- Ensure all tools used by the Sales team are updated and can be used to generate reports for sales.
- Utilize data-driven insights to provide recommendations for processes optimization.
Requirements:
- Bachelor’s degree in Business Administration, Information Technology, or in a related field.
- Proven experience as a Sales Coordinator or administrator.
- Experience in the maritime industry, will be considered as a plus.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organisational skills.
- Problem-solving mindset and ability to adapt in a dynamic environment.
- Strong computing and research skills.
- Proficiency in English (written and spoken) is required.
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Location: Limassol, Cyprus
Responsibilities:
Serve as the primary technical point of contact for assigned clients, ensuring their technical requirem...
Location: Limassol, Cyprus
Responsibilities:
- Serve as the primary technical point of contact for assigned clients, ensuring their technical requirements are clearly understood and addressed.
- Oversee the delivery of services to clients, ensuring adherence to Service Level Agreements (SLAs) and overall client satisfaction.
- Collaborate closely with internal engineering, support, and product teams to ensure seamless solution deployment and issue resolution.
- Lead the technical components of client onboarding, configuration, and solution implementation projects.
- Conduct regular technical account reviews to evaluate system performance, address concerns, and suggest improvements.
- Provide strategic technical input to clients to support their long-term planning and technology alignment.
- Monitor client environments proactively to identify and resolve potential issues before they impact operations.
- Analyse client infrastructure and provide tailored recommendations for optimization, upgrades, or risk mitigation.
- Maintain accurate and up-to-date documentation of client systems, configurations, and technical requirements.
- Coordinate with third-party vendors and service providers to ensure consistent and high-quality service delivery.
- Deliver product and system training to client teams to support effective solution adoption and use.
- Support change management initiatives, ensuring technical updates and transitions are communicated clearly and effectively.
Requirements:
- Minimum 3 years of experience in a technical account management, technical consulting, or solutions engineering role within the IT industry.
- Strong understanding of IT infrastructure, Cyber Security, and Connectivity solutions.
- Demonstrated experience managing complex client relationships and delivering high-value technical support.
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Solid project coordination abilities with attention to detail and accountability for outcomes.
- Customer-centric mindset with a proactive approach to solving technical and operational issues.
- Ability to prioritize and manage multiple client needs and projects in a fast-paced environment.
- Willingness to travel and support clients across various regions and time zones.
- Fluency in English, both spoken and written.
Additional Skills:
- Experience in the maritime, transportation, or logistics sectors.
- Familiarity with ITSM tools and platforms such as ServiceNow, Jira, or MS Project.
- Understanding of security compliance frameworks (e.g., ISO 27001, NIST).
- Knowledge of SLA reporting, performance monitoring, and client analytics tools.
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Areed
Location: Limassol, Cyprus
Responsibilities:
- Serve as the primary technical point of contact for assigned clients, ensuring their technical requirements are clearly understood and addressed.
- Oversee the delivery of services to clients, ensuring adherence to Service Level Agreements (SLAs) and overall client satisfaction.
- Collaborate closely with internal engineering, support, and product teams to ensure seamless solution deployment and issue resolution.
- Lead the technical components of client onboarding, configuration, and solution implementation projects.
- Conduct regular technical account reviews to evaluate system performance, address concerns, and suggest improvements.
- Provide strategic technical input to clients to support their long-term planning and technology alignment.
- Monitor client environments proactively to identify and resolve potential issues before they impact operations.
- Analyse client infrastructure and provide tailored recommendations for optimization, upgrades, or risk mitigation.
- Maintain accurate and up-to-date documentation of client systems, configurations, and technical requirements.
- Coordinate with third-party vendors and service providers to ensure consistent and high-quality service delivery.
- Deliver product and system training to client teams to support effective solution adoption and use.
- Support change management initiatives, ensuring technical updates and transitions are communicated clearly and effectively.
Requirements:
- Minimum 3 years of experience in a technical account management, technical consulting, or solutions engineering role within the IT industry.
- Strong understanding of IT infrastructure, Cyber Security, and Connectivity solutions.
- Demonstrated experience managing complex client relationships and delivering high-value technical support.
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Solid project coordination abilities with attention to detail and accountability for outcomes.
- Customer-centric mindset with a proactive approach to solving technical and operational issues.
- Ability to prioritize and manage multiple client needs and projects in a fast-paced environment.
- Willingness to travel and support clients across various regions and time zones.
- Fluency in English, both spoken and written.
Additional Skills:
- Experience in the maritime, transportation, or logistics sectors.
- Familiarity with ITSM tools and platforms such as ServiceNow, Jira, or MS Project.
- Understanding of security compliance frameworks (e.g., ISO 27001, NIST).
- Knowledge of SLA reporting, performance monitoring, and client analytics tools.
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Location: Limassol
Key Responsibilities:
Provide Tier-2 level technical support for escalated incidents and service requests
Independently troubleshoot and resolv...
Location: Limassol
Key Responsibilities:
- Provide Tier-2 level technical support for escalated incidents and service requests
- Independently troubleshoot and resolve complex technical issues across networking, systems, and infrastructure environments
- Configure, manage, and troubleshoot managed network switches, including HP Aruba and Cisco
- Handle Windows Server environments, including Active Directory Domain Services, DNS, and Group Policy management
- Administer and troubleshoot Linux systems (basic to intermediate level)
- Configure and manage firewall policies, including access rules, NAT, and security policies
- Perform advanced Windows OS troubleshooting, including performance, services, patching, and user-related issues
- Work with ITIL-based ticketing tools such as Zendesk and Zoho to manage incidents, changes, and service requests
- Ensure proper documentation of issues, solutions, configurations, and troubleshooting procedures
- Coordinate with Tier-1, Tier-3, and other internal teams for issue resolution and root cause analysis
- Take ownership of critical incidents and drive issues through to full resolution
- Support remote vessel environments and troubleshoot connectivity issues over satellite and WAN links when required
- Maintain system uptime, security, and compliance with organizational standards
Required Skills & Expertise:
- Strong hands-on experience with networking fundamentals (TCP/IP, VLANs, routing, switching)
- Practical experience configuring and troubleshooting HP Aruba and Cisco managed switches
- Solid understanding of Windows Server environments, including Active Directory, DNS, and Group Policies
- Working knowledge of Linux OS administration (command line, services, basic system management)
- Experience configuring and troubleshooting firewall policies, NAT, and security rules
- Proficiency with ITSM / ticketing platforms such as Zendesk and Zoho, following ITIL processes
- Strong troubleshooting skills for Windows desktop and server operating systems.
- Ability to analyse logs, identify root causes, and implement long-term solutions
- Ability to manage multiple incidents and priorities in a high-pressure support environment
Preferred Qualifications & Skills:
- ITIL Foundation certification
- Networking certifications such as CCNA
- Experience working in 24×7 enterprise or MSP support environments
- Maritime IT support experience is considered a strong advantage
- Good technical documentation and communication skills
- BSc.IT / BE-IT / Graduate degree
- Windows PowerShell knowledge
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Areed
Location: Limassol
Key Responsibilities:
- Provide Tier-2 level technical support for escalated incidents and service requests
- Independently troubleshoot and resolve complex technical issues across networking, systems, and infrastructure environments
- Configure, manage, and troubleshoot managed network switches, including HP Aruba and Cisco
- Handle Windows Server environments, including Active Directory Domain Services, DNS, and Group Policy management
- Administer and troubleshoot Linux systems (basic to intermediate level)
- Configure and manage firewall policies, including access rules, NAT, and security policies
- Perform advanced Windows OS troubleshooting, including performance, services, patching, and user-related issues
- Work with ITIL-based ticketing tools such as Zendesk and Zoho to manage incidents, changes, and service requests
- Ensure proper documentation of issues, solutions, configurations, and troubleshooting procedures
- Coordinate with Tier-1, Tier-3, and other internal teams for issue resolution and root cause analysis
- Take ownership of critical incidents and drive issues through to full resolution
- Support remote vessel environments and troubleshoot connectivity issues over satellite and WAN links when required
- Maintain system uptime, security, and compliance with organizational standards
Required Skills & Expertise:
- Strong hands-on experience with networking fundamentals (TCP/IP, VLANs, routing, switching)
- Practical experience configuring and troubleshooting HP Aruba and Cisco managed switches
- Solid understanding of Windows Server environments, including Active Directory, DNS, and Group Policies
- Working knowledge of Linux OS administration (command line, services, basic system management)
- Experience configuring and troubleshooting firewall policies, NAT, and security rules
- Proficiency with ITSM / ticketing platforms such as Zendesk and Zoho, following ITIL processes
- Strong troubleshooting skills for Windows desktop and server operating systems.
- Ability to analyse logs, identify root causes, and implement long-term solutions
- Ability to manage multiple incidents and priorities in a high-pressure support environment
Preferred Qualifications & Skills:
- ITIL Foundation certification
- Networking certifications such as CCNA
- Experience working in 24×7 enterprise or MSP support environments
- Maritime IT support experience is considered a strong advantage
- Good technical documentation and communication skills
- BSc.IT / BE-IT / Graduate degree
- Windows PowerShell knowledge
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Location: Singapore – Loyang Offshore Supply Base
Job Type: Full-time
Role Overview:
The Warehouse Officer is responsible for the day-to-day warehouse opera...
Location: Singapore – Loyang Offshore Supply Base
Job Type: Full-time
Role Overview:
The Warehouse Officer is responsible for the day-to-day warehouse operations at our Loyang facility, ensuring the accurate receipt, storage, assembly support, and dispatch of marine satellite communications equipment. The successful candidate will work closely with the Supply Chain, Operations, and Technical teams to maintain inventory accuracy, uphold safety standards, and contribute to the smooth running of the facility.
Key Responsibilities:
- Manage the receipt, storage, and dispatch of goods in compliance with company procedures and Singapore regulatory requirements.
- Maintain accurate inventory records and conduct regular stock counts to ensure inventory integrity across all product lines.
- Coordinate with the operations and technical teams to support assembly and testing activities within the warehouse.
- Operate and maintain inventory management software and ERP systems (Microsoft Dynamics 365) to record transactions, update stock levels, and generate reports.
- Ensure the warehouse is organised, clean, and compliant with health, safety, and fire regulations at all times.
- Process inbound and outbound shipment documentation (packing lists, delivery orders, customs paperwork) in a timely and accurate manner.
- Liaise with freight forwarders, couriers, and vendors for shipping and logistics coordination.
- Identify and report discrepancies, damaged goods, or stock variances to the line manager promptly.
- Support continuous improvement initiatives to optimise warehouse layout, processes, and efficiency.
- Comply with all company policies, MOM workplace safety regulations, and applicable quality standards.
Requirements:
- 3 to 5 years of relevant warehouse, logistics, or supply chain experience.
- Experience in the marine, offshore, or oil & gas industry is strongly preferred.
- Proficiency with inventory management software and warehouse management systems.
- Demonstrated ability to maintain accurate records and manage inventory discrepancies.
- Business-level proficiency in English (written and spoken) required for all communications and documentation.
- Able to perform physically demanding tasks.
- Knowledge of Microsoft Dynamics 365 (ERP) is considered a strong advantage.
- Forklift certification or relevant material handling equipment licences.
- Familiarity with customs clearance procedures and import/export regulations in Singapore.
- Experience with assembly support or testing environments for technical/electronic equipment.
What We Offer:
- A dynamic role in a specialised, growing sector of the maritime industry.
- Modern warehouse and office facility at Loyang Offshore Supply Base.
- Collaborative international team environment.
- Competitive salary commensurate with experience.
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Areed
Location: Singapore – Loyang Offshore Supply Base
Job Type: Full-time
Role Overview:
The Warehouse Officer is responsible for the day-to-day warehouse operations at our Loyang facility, ensuring the accurate receipt, storage, assembly support, and dispatch of marine satellite communications equipment. The successful candidate will work closely with the Supply Chain, Operations, and Technical teams to maintain inventory accuracy, uphold safety standards, and contribute to the smooth running of the facility.
Key Responsibilities:
- Manage the receipt, storage, and dispatch of goods in compliance with company procedures and Singapore regulatory requirements.
- Maintain accurate inventory records and conduct regular stock counts to ensure inventory integrity across all product lines.
- Coordinate with the operations and technical teams to support assembly and testing activities within the warehouse.
- Operate and maintain inventory management software and ERP systems (Microsoft Dynamics 365) to record transactions, update stock levels, and generate reports.
- Ensure the warehouse is organised, clean, and compliant with health, safety, and fire regulations at all times.
- Process inbound and outbound shipment documentation (packing lists, delivery orders, customs paperwork) in a timely and accurate manner.
- Liaise with freight forwarders, couriers, and vendors for shipping and logistics coordination.
- Identify and report discrepancies, damaged goods, or stock variances to the line manager promptly.
- Support continuous improvement initiatives to optimise warehouse layout, processes, and efficiency.
- Comply with all company policies, MOM workplace safety regulations, and applicable quality standards.
Requirements:
- 3 to 5 years of relevant warehouse, logistics, or supply chain experience.
- Experience in the marine, offshore, or oil & gas industry is strongly preferred.
- Proficiency with inventory management software and warehouse management systems.
- Demonstrated ability to maintain accurate records and manage inventory discrepancies.
- Business-level proficiency in English (written and spoken) required for all communications and documentation.
- Able to perform physically demanding tasks.
- Knowledge of Microsoft Dynamics 365 (ERP) is considered a strong advantage.
- Forklift certification or relevant material handling equipment licences.
- Familiarity with customs clearance procedures and import/export regulations in Singapore.
- Experience with assembly support or testing environments for technical/electronic equipment.
What We Offer:
- A dynamic role in a specialised, growing sector of the maritime industry.
- Modern warehouse and office facility at Loyang Offshore Supply Base.
- Collaborative international team environment.
- Competitive salary commensurate with experience.
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