Current Vacancies

Retail

Wood-Hardware-Tool Salesperson

Sales Person Wood-Hardware-Tool

Position Summary

The Salesperson specialises in wood, hardware, and tools having a strong knowledge of these products and a passion for delivering excellent customer service to help clients find the right solutions for their needs.

Key Responsibilities

1    Assist customers in selecting products, providing expert advice on wood, hardware, and tools.
2    Maintain an in-depth understanding of the product range to address customer queries and recommend solutions.
3    Ensure the sales floor is well-organized, stocked, and visually appealing.
4    Build and maintain strong relationships with customers, fostering loyalty and repeat business.
5    Monitor inventory levels and collaborate with the team to restock and display items as needed.
6    Meet or exceed sales targets and contribute to team objectives.
7    Provide demonstrations on tools and hardware when required.
8    Stay updated on industry trends and new products to better assist customers.

EDUCATION & EXPERIENCE REQUIRED

  • 2 years experience in similar role would be considered an asset.
  • Carpentry certification considered an asset, but not a requirement
  • Strong communication skills in English is a must.

COMPETENCIES

  • Organisational and planning skills.
  • Problem solving and decision-making skills.
  • Time management and multitasking skills.
  • The ability to work under pressure and meet deadlines.
  • The ability to work independently and as part of a team.
  • Communication skills.

WORKING CONDITIONS

The vacancy is on Full Time Basis, working 4 times a week from Monday to Saturday, 10 hour per shift. Candidates will be required to also work on Sundays when required.

Stacker

Position Summary
The Shelf Stacker is responsible for ensuring that store shelves and displays are consistently stocked, clean, and visually appealing to customers. The role involves maintaining a high level of attention to detail to guarantee product availability, accuracy, and presentation.

Key Responsibilities & Accountabilities

  1. Take stock counts, check merchandise, and ensure items are correctly marked.

  2. Verify that shelf labels and product pricing are accurate.

  3. Assist in setting up product displays to enhance visibility and sales.

  4. Replenish shelves with the correct products in a timely manner.

  5. Remove expired, damaged, or unsuitable items from shelves.

  6. Receive, check, and properly store merchandise deliveries.

  7. Stay updated on special offers, promotions, and seasonal items.

  8. Maintain shelves in a clean, organised, and tidy condition.

  9. Contribute to the general cleaning and upkeep of the store premises.

  10. Assist customers by directing them to the correct products.

  11. Gather customer feedback and suggest potential new products to management.

  12. Report any stock discrepancies, damages, or operational issues to the Supervisor.

Skills & Competencies

  • Attention to Detail – Ensuring shelves are well-stocked, clean, correctly priced, and visually appealing.

  • Teamwork – Ability to work collaboratively with colleagues and supervisors to maintain smooth store operations.

  • Customer Service – Friendly and approachable manner when assisting customers with directions or product queries.

  • Time Management – Efficiently prioritising tasks such as stocking, cleaning, and product rotation.

  • Problem-Solving – Identifying and reporting issues such as stock discrepancies or damaged goods.

  • Adaptability – Flexibility to handle changing priorities, seasonal promotions, and unexpected deliveries.

  • Communication Skills – Clear and respectful communication with team members, management, and customers.

Qualifications & Requirements

 

  • No prior experience required; on-the-job training will be provided.

  • Ability to communicate in English (both spoken and written).

  • Reliable, punctual, and willing to work flexible hours, including weekends and evenings if required.

  • Positive attitude and willingness to learn.

Part-Time Cashier

 

POSITION SUMMARY

We are looking for Part-Time Cashiers to join our Team and their main responsibilities include welcoming customers, operating cash registers, accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

 

KEY RESPONSIBILITIES

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts or refunds
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Handle merchandise returns and exchanges

 

COMPATIBILITY WITH THE COMPANY’S VALUES

  • Possess an aptitude towards creating a safe environment to himself and others 
  • Be able to commit and provide quality to his/her line of work     
  • Strive to create a customer-driven approach      
  • Believe that teamwork makes work more efficient and leads to better productivity           
  • Show respect and integrity at the workplace and able to work in a team
  • Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required         
  • Cultivate a strong understanding of key social and environmental issues
  • Must be available during the week and weekends.

 

COMPETENCIES

  • Attention to detail
  • Interpersonal skills
  • Customer Care skills
  • The ability to multitask
  • The ability to work under pressure
  • The ability to work independently and as a part of a team
  • Basic Maths
  • Knowledge of the products and services the company promoting
  • The ability to operate a digital cash register
  • Knowledge of health and safety procedures

 

Retail-Shop - PT - Salesperson - General

Position Summary

The service of a salesperson is required to assist clients in the respective Shop section.

Working requires standing up for extended periods. Lifting and carrying heavy items may also be required.

 

Key Responsibilities & Accountabilities

1. Welcomes customers by greeting them, offering them assistance.   

2. Directs customers by escorting them to racks and counters, suggesting items.              

3. Advises customers by providing information on products.        

4. Helps customer make selections by building customer confidence, offering suggestions and opinions.   

5. Documents sale by creating or updating customer profile records.    

6. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.   

7. Contributes to team effort by accomplishing related results as needed.       

                                                                                                                                      

Level of Education Standard & Experience Required

·       MQF LEVEL 1 SCHOOL LEAVING CERTIFICATE     

·       In a similar role           

·       In Maltese and/or English     

                                                                                                        

Compatibility with the Company’s Values

·       Possess an aptitude towards creating a safe environment to himself and others

·       Be able to commit and provide quality to his/her line of work      

·       Strive to create a customer-driven approach          

·       Show respect and integrity at the workplace and able to work in a team              

·       Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required     

·       Cultivate a strong understanding of key social and environmental issues              

 

 

Competencies

1.       Personal

·       Interpersonal skills

·       Customer care skills

·       Numeracy skills

·       Organisational and planning skills

·       Problem solving and decision-making skills

·       The ability to work independently and as part of a team

·       The ability to work under pressure and in a hectic environment

·       A flair for sales

·       A sense of initiative

·       A sociable personality

·       A well-groomed appearance

·       Assertiveness, Charisma, Confidence, Diligence, Efficiency, Enthusiasm, Flexibility, Patience, Trustworthiness

 

2.       Technical

·       Knowledge of the products and DIY

·       The ability to explain technical information in simple language

·       Knowledge of competitors’ products or services

·       The ability to reach sales targets

·       Selling skills and techniques, including the ability to upsell

·       The ability to understand the needs of different customers

·       The ability to negotiate and persuade 

·       The ability to engage with the local community 

 

3.       Information Technology

·       Basic IT skills

 

4.       Health & Safety

·       Knowledge of health and safety procedures

 

Inventory Supervisor

Job Overview

We are seeking an experienced and detail-oriented Inventory Supervisor to oversee warehouse inventory operations and ensure the accurate receipt, storage, movement, and control of stock. The successful candidate will lead a team responsible for inventory accuracy, receiving activities, stock transfers, and warehouse organization while maintaining high operational standards and productivity levels.

Key Responsibilities

  • Supervise and coordinate all inventory receiving activities and inbound stock processing.
  • Ensure accurate stock allocation, inventory transactions, and inventory records.
  • Manage stock transfers and monitor inventory levels to maintain stock accuracy.
  • Lead, allocate, and supervise inventory team members according to operational priorities.
  • Investigate and resolve inventory discrepancies and stock variances.
  • Monitor warehouse space utilization and optimize stock locations.
  • Ensure inventory documentation and system transactions are completed accurately and on time.
  • Track inventory KPIs and implement corrective actions where necessary.
  • Provide coaching, training, and performance feedback to team members.
  • Support continuous improvement initiatives within inventory and warehouse operations.
  • Collaborate with warehouse management and other departments to ensure efficient operations.
  • Ensure compliance with company Health & Safety and environmental procedures.

Requirements

Education & Experience

  • Previous experience in inventory control, stock management, warehousing, or logistics.
  • Supervisory or team leadership experience within a warehouse environment is highly preferred.
  • Experience using Warehouse Management Systems (WMS), ERP systems, or inventory management software.
  • Strong understanding of inventory control principles and stock reconciliation processes.

Skills & Competencies

  • Strong leadership and people management skills.
  • Excellent organizational and planning abilities.
  • Strong analytical and problem-solving skills.
  • High attention to detail and accuracy.
  • Ability to work under pressure and manage multiple priorities.
  • Good communication and interpersonal skills.
  • Proficient in Microsoft Excel and other Microsoft Office applications.
  • Ability to interpret inventory reports and KPI data.

Part-Time - Customer Care Representative

Job Summary

We are seeking a customer-focused and proactive Customer Care Representative to join our retail team on a part-time basis. The successful candidate will serve as the first point of contact for customers, handling enquiries, complaints, and support requests received via telephone, email, live chat, and social media channels.

Key Responsibilities

  • Respond promptly and professionally to customer enquiries through phone, email, live chat, and social media.
  • Handle customer complaints and resolve issues effectively.
  • Provide product and service information to customers.
  • Prepare simple quotations and follow up on customer requests.
  • Offer basic technical support related to products and services.
  • Maintain accurate and up-to-date customer records within company systems.
  • Adhere to company policies, procedures, and customer service standards.
  • Collaborate with colleagues to ensure a positive customer experience.

Requirements

Essential

  • Fluent in both Maltese and English, written and spoken.
  • Strong customer service and communication skills.
  • Good organisational and time management abilities.
  • Ability to work independently and as part of a team.
  • Basic computer literacy, including Microsoft Office applications.
  • Ability to remain professional and composed when handling customer concerns.
  • Good problem-solving and decision-making skills.

Desirable

  • Previous experience in a customer service, retail, or administrative role.
  • Experience using customer databases or CRM systems.
  • Basic knowledge of quotations, order processing, or retail operations.