POSITION SUMMARY
Delivery & Warehouse Helper will be helping out with deliveries as a helper along with helping within the warehouse. Excellent time management skills, attention to detail and communication skills are required to be an effective Delivery & Warehouse Helper.
KEY RESPONSIBILITIES
· Loading and unloading company products.
· Assisting drivers to find delivery locations.
· Compiling accurate delivery records and reports.
· Reporting all delivery-related problems to senior staff.
· Effectively communicating with clients and customers to resolve complaints.
· Liaising with the main office or the warehouse logistics team to notify the driver of any changes to daily routes.
· Assisting with the unloading of the delivery vehicle at the end of each shift.
· Obtaining clients’ and customers’ signatures as an acknowledgment of having received the delivered products.
· Ensuring that all safety policies and procedures are adhered to.
· Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
· Receive and process warehouse stock products (pick, unload, label, store)
· Keep a clean and safe working environment and optimise space utilisation
· Report any discrepancies
· Any general warehouse duties as instructed by supervisors / Manager
EDUCATION & EXPERIENCE REQUIRED
- The ideal candidate must possess a school leaving certificate.
- Previous experience within the retail industry or a warehouse environment will be considered an asset.
- The ideal candidate must speak and write fluently in English. Fluency in Maltese shall be considered an asset.
- Certification of a Forklift License shall be considered an asset.
COMPATIBILITY WITH THE COMPANY’S VALUES
· Possess an aptitude towards creating a safe environment to himself and others
· Be able to commit and provide quality to his/her line of work
· Strive to create a customer-driven approach
· Believe that teamwork makes work more efficient and leads to better productivity
· Show respect and integrity at the workplace and able to work in a team
· Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required
· Cultivate a strong understanding of key social and environmental issues
· Must be available during the week and weekends.
COMPETENCIES
· Organisational and planning skills
· Good Communication skills
· Problem solving and decision-making skills
· Time management and multitasking skills
· The ability to work under pressure and meet deadlines
· The ability to work independently and as part of a team
· Ability to lift heavy objects
· Familiarity with modern warehousing practices and methods
· Proficiency in inventory software, databases, and systems
· Proficiency in Microsoft Office
· Knowledge of health and safety procedures