Current Vacancies

Retail

Wood-Hardware-Tool Salesperson

Sales Person Wood-Hardware-Tool

Position Summary

The Salesperson specialises in wood, hardware, and tools having a strong knowledge of these products and a passion for delivering excellent customer service to help clients find the right solutions for their needs.

Key Responsibilities

1    Assist customers in selecting products, providing expert advice on wood, hardware, and tools.
2    Maintain an in-depth understanding of the product range to address customer queries and recommend solutions.
3    Ensure the sales floor is well-organized, stocked, and visually appealing.
4    Build and maintain strong relationships with customers, fostering loyalty and repeat business.
5    Monitor inventory levels and collaborate with the team to restock and display items as needed.
6    Meet or exceed sales targets and contribute to team objectives.
7    Provide demonstrations on tools and hardware when required.
8    Stay updated on industry trends and new products to better assist customers.

EDUCATION & EXPERIENCE REQUIRED

  • 2 years experience in similar role would be considered an asset.
  • Carpentry certification considered an asset, but not a requirement
  • Strong communication skills in English is a must.

COMPETENCIES

  • Organisational and planning skills.
  • Problem solving and decision-making skills.
  • Time management and multitasking skills.
  • The ability to work under pressure and meet deadlines.
  • The ability to work independently and as part of a team.
  • Communication skills.

WORKING CONDITIONS

The vacancy is on Full Time Basis, working 4 times a week from Monday to Saturday, 10 hour per shift. Candidates will be required to also work on Sundays when required.

Stacker

Position Summary
The Shelf Stacker is responsible for ensuring that store shelves and displays are consistently stocked, clean, and visually appealing to customers. The role involves maintaining a high level of attention to detail to guarantee product availability, accuracy, and presentation.

Key Responsibilities & Accountabilities

  1. Take stock counts, check merchandise, and ensure items are correctly marked.

  2. Verify that shelf labels and product pricing are accurate.

  3. Assist in setting up product displays to enhance visibility and sales.

  4. Replenish shelves with the correct products in a timely manner.

  5. Remove expired, damaged, or unsuitable items from shelves.

  6. Receive, check, and properly store merchandise deliveries.

  7. Stay updated on special offers, promotions, and seasonal items.

  8. Maintain shelves in a clean, organised, and tidy condition.

  9. Contribute to the general cleaning and upkeep of the store premises.

  10. Assist customers by directing them to the correct products.

  11. Gather customer feedback and suggest potential new products to management.

  12. Report any stock discrepancies, damages, or operational issues to the Supervisor.

Skills & Competencies

  • Attention to Detail – Ensuring shelves are well-stocked, clean, correctly priced, and visually appealing.

  • Teamwork – Ability to work collaboratively with colleagues and supervisors to maintain smooth store operations.

  • Customer Service – Friendly and approachable manner when assisting customers with directions or product queries.

  • Time Management – Efficiently prioritising tasks such as stocking, cleaning, and product rotation.

  • Problem-Solving – Identifying and reporting issues such as stock discrepancies or damaged goods.

  • Adaptability – Flexibility to handle changing priorities, seasonal promotions, and unexpected deliveries.

  • Communication Skills – Clear and respectful communication with team members, management, and customers.

Qualifications & Requirements

 

  • No prior experience required; on-the-job training will be provided.

  • Ability to communicate in English (both spoken and written).

  • Reliable, punctual, and willing to work flexible hours, including weekends and evenings if required.

  • Positive attitude and willingness to learn.

Part-Time Cashier

 

POSITION SUMMARY

We are looking for Part-Time Cashiers to join our Team and their main responsibilities include welcoming customers, operating cash registers, accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

 

KEY RESPONSIBILITIES

  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts or refunds
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Handle merchandise returns and exchanges

 

COMPATIBILITY WITH THE COMPANY’S VALUES

  • Possess an aptitude towards creating a safe environment to himself and others 
  • Be able to commit and provide quality to his/her line of work     
  • Strive to create a customer-driven approach      
  • Believe that teamwork makes work more efficient and leads to better productivity           
  • Show respect and integrity at the workplace and able to work in a team
  • Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required         
  • Cultivate a strong understanding of key social and environmental issues
  • Must be available during the week and weekends.

 

COMPETENCIES

  • Attention to detail
  • Interpersonal skills
  • Customer Care skills
  • The ability to multitask
  • The ability to work under pressure
  • The ability to work independently and as a part of a team
  • Basic Maths
  • Knowledge of the products and services the company promoting
  • The ability to operate a digital cash register
  • Knowledge of health and safety procedures

 

Store Manager

Position Summary

We are after a strategic minded and innovative person with the vision of wanting to have a shop that will be attractive to customers and employees alike.  S/he will have full responsibility for the retail shop and its day-to-day operation and will develop strategies for a customer centric buying experience driving the expansion of shop traffic, the achievement of targets for business growth, increased sales, operating standards, and colleague development and performance. The Shop Manager is empowered to come up with improvements that help create the kind of shop that inspires every customer and colleague who enter it.

 

Key Responsibilities & Accountabilities

1.Manage relationships with customers and suppliers and ensure staff give excellent customer service.

2.Allocate and monitor budgets and reduce operational costs in order to improve the bottom line.          

3.Purchase merchandise.    

4.Set sales targets for the team and keep track of sales performance making sure that targets are met. 

5.Support in scheduling and monitor regular stock take to reduce overstocking.              

6.Prepare beforehand products for sale according to the specific time of the year like the seasons and calendar events.         

7.Supervise the positioning and display of products and mix and control min / max stacking in the shop.     

8.Assortment to be complete and in accordance with what people require to perform projects at home.   

9.Assist in the development and execution of marketing strategies.        

10.Manages customer discounts, deliveries and receive and handle customer complaints.   

11.Be responsible for the provision to the customer of an excellent service, including after sales service, and a holistic shop experience by making sure that everything (displays, cleanliness, toilets, lift, counters, housekeeping … etc) is in good order.     

12.Follow-up on recruitment, training, pay structures, management and motivation of supervisors and their staff, security, and cleaning.             

13.Carry out performance reviews.

14.Contribute to the new extension and/or expansion of the shop.         

15.Communication between the shop and the support departments such as purchasing, Information technology, Stores and Accounts.          

16.Attend to meetings as necessary.           

17.Generate innovative ideas to increase business results.          

                                                                                                                                      

Level of Education Standard & Experience Required

              

MQF LEVEL 3 (O’LEVEL GRADE 1-5)               

FIELDS OF STUDY - Business, Marketing     

YEARS OF WORKING EXPERIENCE - Two years                     

TYPE OF WORKING EXPERIENCE - Retail sector or similar            

SPECIFIC WORKING EXPERIENCE - DIY Home improvement sector       

LANGUAGES- WRITTEN/SPOKEN - Strong communication skills in English                    

                                                                                                        

Compatibility with the Company’s Values

·       Possess an aptitude towards creating a safe environment to himself and others

·       Be able to commit and provide quality to his/her line of work      

·       Strive to create a customer-driven approach          

·       Believe that teamwork makes work more efficient and leads to better productivity    

·       Show respect and integrity at the workplace and able to work in a team              

·       Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required     

·       Cultivate a strong understanding of key social and environmental issues              

 

Competencies

1.       Leadership/Management

·       People management and supervisory skills to supervise a team

·       Leadership skills and the ability to motivate and coach team members

·       Confidence and evaluation of new employees

 

2.       Personal

·       Commercial awareness and business skills

·       An understanding of store sales, wholesale, and retail management

·       The ability to behave in line with the organisation’s brand standards

·       Personnel management skills

·       The ability to persuade, influence, negotiate and network successfully

·       The ability to build long-lasting business relationships

·       Interpersonal skills

·       Numeracy skills

·       Customer care skills

·       Organisational and planning skills

·       Liaise, cooperate, and maintain positive relationships with other entities operating within the same or related areas

·       Problem solving and decision-making skills

·       Time management and multitasking skills

·       The ability to work under pressure

·       The ability to work independently and as part of a team

·       A flair for sales

·       A high level of motivation and drive

·       A sense of initiative

·       A sociable personality

·       A well-groomed appearance

·       An entrepreneurial mindset

·       Assertiveness, Charisma, Confidence, Diligence, Efficiency, Enthusiasm

 

3.       Technical (Specific to the Job)

Knowledge of the products and/or services being promoted

·       Knowledge of competitors’ activities and pricing strategies

·       Knowledge of consumer rights

·       Knowledge of trading laws and local regulations

·       The ability to conduct market research

·       An understanding of business accounting and finance

·       An understanding of supply chain function

 

4.Information Technology

IT skills

 

5.Health & Safety

Knowledge of health and safety procedures

 

PT - Salesperson - General

Position Summary

The service of a salesperson is required to assist clients in the respective Shop section.

Working requires standing up for extended periods. Lifting and carrying heavy items may also be required.

 

Key Responsibilities & Accountabilities

1. Welcomes customers by greeting them, offering them assistance.   

2. Directs customers by escorting them to racks and counters, suggesting items.              

3. Advises customers by providing information on products.        

4. Helps customer make selections by building customer confidence, offering suggestions and opinions.   

5. Documents sale by creating or updating customer profile records.    

6. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.   

7. Contributes to team effort by accomplishing related results as needed.       

                                                                                                                                      

Level of Education Standard & Experience Required

·       MQF LEVEL 1 SCHOOL LEAVING CERTIFICATE     

·       In a similar role           

·       In Maltese and/or English     

                                                                                                        

Compatibility with the Company’s Values

·       Possess an aptitude towards creating a safe environment to himself and others

·       Be able to commit and provide quality to his/her line of work      

·       Strive to create a customer-driven approach          

·       Show respect and integrity at the workplace and able to work in a team              

·       Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required     

·       Cultivate a strong understanding of key social and environmental issues              

 

 

Competencies

1.       Personal

·       Interpersonal skills

·       Customer care skills

·       Numeracy skills

·       Organisational and planning skills

·       Problem solving and decision-making skills

·       The ability to work independently and as part of a team

·       The ability to work under pressure and in a hectic environment

·       A flair for sales

·       A sense of initiative

·       A sociable personality

·       A well-groomed appearance

·       Assertiveness, Charisma, Confidence, Diligence, Efficiency, Enthusiasm, Flexibility, Patience, Trustworthiness

 

2.       Technical

·       Knowledge of the products and DIY

·       The ability to explain technical information in simple language

·       Knowledge of competitors’ products or services

·       The ability to reach sales targets

·       Selling skills and techniques, including the ability to upsell

·       The ability to understand the needs of different customers

·       The ability to negotiate and persuade 

·       The ability to engage with the local community 

 

3.       Information Technology

·       Basic IT skills

 

4.       Health & Safety

·       Knowledge of health and safety procedures