Current Vacancies

Infocredit Group is a leading provider of business intelligence and risk management solutions for 50 years. It offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing.

Please note that candidates who applied in previous positions will need to re-submit an application for any of our current vacancies.

Full-Time

Product Management Officer

Product Management Officer
The Mission
At Infocredit Group, we build technology that empowers organizations to make smarter decisions. With over 50 years of expertise in Business Intelligence, Risk Management, and Compliance solutions, we continuously invest in innovation, scalable platforms, and customer-centric products that help businesses navigate an increasingly complex world.
We are looking for a Product Management Officer who is passionate about technology, product innovation, and continuous improvement. If you enjoy collaborating with cross-functional teams, transforming business requirements into impactful digital solutions, and contributing to the evolution of market-leading products, this is your opportunity to grow within a dynamic technology environment.
Your Impact
As a member of the Product Management Unit, you will contribute to the design, development, and continuous enhancement of the company's products and technology platforms. Working closely with Product, Engineering, Commercial, Advisory, Risk, and Technical Support teams, you will help deliver innovative, scalable, and customer-focused solutions that drive business value.
What your week will look like
Product Development
Support the definition of product requirements, prepare functional specifications, user stories, and product documentation while contributing throughout the product development lifecycle.
Business Analysis
Gather and analyse business requirements, evaluate customer requests, investigate business challenges, and translate business needs into clear and actionable product enhancements.
Product Evolution
Collaborate with Product Managers and technical teams to design, develop, prioritise, and continuously improve digital products, APIs, and technology platforms.
Product Quality & Testing
Participate in feature validation, product testing, release verification, and issue investigation to ensure high-quality product deliveries and successful releases.
Product Analytics & Reporting
Collect, analyse, and interpret product metrics, customer feedback, operational data, and business insights to identify opportunities for product improvements and support management decision-making.
Innovation
Research emerging technologies, AI capabilities, market trends, and competitor products to identify opportunities for innovation and continuous product enhancement.
Cross-functional Collaboration
Work closely with Engineering, Commercial, Advisory, Risk, and Technical Support teams to ensure successful product delivery while maintaining alignment with business objectives and customer expectations.
Who You Are
You are analytical, curious, and passionate about building technology products that solve real business problems. You enjoy working in collaborative environments, communicating with different stakeholders, and continuously seeking opportunities to improve products, processes, and customer experience.
Requirements
  • Bachelor's or Master's degree in Computer Science, Business Analytics, Information Systems, Engineering, Data Science, Business Administration, or a related field.
  • Basic understanding of Product Management principles and software development lifecycle.
  • Knowledge of modern technologies, APIs, SaaS platforms, and digital products.
  • Knowledge of Python for data analysis, automation, or scripting.
  • Familiarity with SQL and data analysis concepts will be considered an advantage.
  • Understanding of user experience (UX) principles and customer-centric product development.
  • Strong analytical and problem-solving skills with the ability to interpret business, operational, and product data.
  • Ability to gather, document, and communicate business requirements effectively.
  • Excellent communication and stakeholder management skills with the ability to work across multidisciplinary teams.
  • Strong organisational skills, attention to detail, and a proactive mindset.
  • Understanding of security, data protection, and regulatory requirements will be considered an advantage.
  • Knowledge or interest in AML, KYC, Compliance, Risk Management, Business Intelligence, or Financial Technology will be considered an advantage.
  • Fluency in English; Greek will be considered an advantage.
Why Join Infocredit Group?
We offer the stability of a market leader combined with the agility and innovation of a technology-driven organisation.
  • Opportunity to contribute to the development of innovative Business Intelligence, Risk Management, and Compliance solutions.
  • Exposure to modern technologies, AI, APIs, product innovation, and scalable SaaS platforms.
  • Continuous professional development and career growth opportunities.
  • Collaborative, supportive, and highly skilled working environment.
  • Competitive compensation package (Monthly Gross Salary: €1,500 – €1,750, which may be adjusted based on qualifications and experience).
  • Provident Fund.
  • Hybrid work options (after probation period).
Are you ready to join our team?
If you are passionate about technology, product innovation, and creating solutions that make a real business impact, we would love to hear from you.
Apply using the link below
or
Send your CV to HR@infocreditgroup.com

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Λειτουργός Εξυπηρέτησης Τηλεφωνικού Κέντρου

Λειτουργός Εξυπηρέτησης Τηλεφωνικού Κέντρου

Η Infocredit Group Limited, κορυφαίος πάροχος υπηρεσιών εξυπηρέτησης τηλεφωνικών κέντρων, αναζητά λειτουργό εξυπηρέτησης τηλεφωνικού κέντρου, για πλήρη ή μερική απασχόληση.

 Θέση

Οι κατάλληλοι υποψήφιοι, πρέπει να είναι σε θέση να επικοινωνούν και διαχειρίζονται με αποτελεσματικό τρόπο, αιτήματα, παράπονα και ερωτήσεις, πολιτών και πελατών. 

Ωράριο λειτουργίας 

Δευτέρα - Παρασκευή, από 08:00-17:00 ή 08:00-13:00 (μερικής απασχόλησης)

Η αγγελία για πλήρη απασχόληση, αφορά πενθήμερη εργασία (σύνολο 40 ώρες εβδομαδιαίως).

Εκπαίδευση / Εμπειρία

Πολύ καλή γνώση Ελληνικής και Αγγλικής γλώσσας. Γνώση Ρωσικής ή/και άλλης γλώσσας, θα θεωρηθεί ως επιπρόσθετο προσόν

Γνώσεις Ηλεκτρονικών Υπολογιστών και ικανότητες δακτυλογράφησης

Προηγούμενη προϋπηρεσία σε τηλεφωνικό κέντρο, θα θεωρηθεί επιπρόσθετο προσόν

Γνώσεις, Δεξιότητες και λοιπές Ικανότητες

Δεξιότητες επικοινωνίας

Δυνατότητα διαχείρισης έργων, ανεξάρτητα και σε ομάδα

Ικανότητα στην ανάλυση και επίλυση προβλημάτων

Ικανότητα εργασίας με πολλαπλές τεχνολογικές πλατφόρμες και συστήματα

Ωριμότητα, δύναμη χαρακτήρα, υπομονή, αντοχή, ψυχραιμία και προσωπική αξιοπιστία

Ευφράδεια λόγου

Ευχάριστη προσωπικότητα και άνεση στην επικοινωνία.

Προσανατολισμός στην εξυπηρέτηση πελατών

Καθήκοντα και Ευθύνες

Διαχείριση εισερχόμενων και εξερχόμενων κλήσεων 

Εξυπηρέτηση πελατών με ευγένεια και επαγγελματισμό 

Παροχή έγκυρων πληροφοριών και αποτελεσματική επίλυση προβλημάτων 

Ανακατεύθυνση κλήσεων 

Καταγραφή όλων των πληροφοριών κλήσης, σύμφωνα με τις καθορισθείσες διαδικασίες 

Τι προσφέρουμε:

Ανταγωνιστικές αποδοχές (1200 € μικτά) και Ταμείο Προνοίας

Ολοκληρωμένη εκπαίδευση για να διασφαλίσετε ότι είστε εφοδιασμένοι με τις γνώσεις και τις δεξιότητες που απαιτούνται 

Υποστηρικτικό εργασιακό περιβάλλον, όπου εκτιμάται η συνεργασία και η ομαδικότητα.

Συνεχής υποστήριξη και εποικοδομητική ανατροφοδότηση για να σας βοηθήσουν να επιτύχετε και να αναπτυχθείτε στο ρόλο σας.

 


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