Current Vacancies

Infocredit Group is a leading provider of business intelligence and risk management solutions for 50 years. It offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing.

Please note that candidates who applied in previous positions will need to re-submit an application for any of our current vacancies.

Full-Time

Product Management Officer

Product Management Officer
The Mission
At Infocredit Group, we build technology that empowers organizations to make smarter decisions. With over 50 years of expertise in Business Intelligence, Risk Management, and Compliance solutions, we continuously invest in innovation, scalable platforms, and customer-centric products that help businesses navigate an increasingly complex world.
We are looking for a Product Management Officer who is passionate about technology, product innovation, and continuous improvement. If you enjoy collaborating with cross-functional teams, transforming business requirements into impactful digital solutions, and contributing to the evolution of market-leading products, this is your opportunity to grow within a dynamic technology environment.
Your Impact
As a member of the Product Management Unit, you will contribute to the design, development, and continuous enhancement of the company's products and technology platforms. Working closely with Product, Engineering, Commercial, Advisory, Risk, and Technical Support teams, you will help deliver innovative, scalable, and customer-focused solutions that drive business value.
What your week will look like
Product Development
Support the definition of product requirements, prepare functional specifications, user stories, and product documentation while contributing throughout the product development lifecycle.
Business Analysis
Gather and analyse business requirements, evaluate customer requests, investigate business challenges, and translate business needs into clear and actionable product enhancements.
Product Evolution
Collaborate with Product Managers and technical teams to design, develop, prioritise, and continuously improve digital products, APIs, and technology platforms.
Product Quality & Testing
Participate in feature validation, product testing, release verification, and issue investigation to ensure high-quality product deliveries and successful releases.
Product Analytics & Reporting
Collect, analyse, and interpret product metrics, customer feedback, operational data, and business insights to identify opportunities for product improvements and support management decision-making.
Innovation
Research emerging technologies, AI capabilities, market trends, and competitor products to identify opportunities for innovation and continuous product enhancement.
Cross-functional Collaboration
Work closely with Engineering, Commercial, Advisory, Risk, and Technical Support teams to ensure successful product delivery while maintaining alignment with business objectives and customer expectations.
Who You Are
You are analytical, curious, and passionate about building technology products that solve real business problems. You enjoy working in collaborative environments, communicating with different stakeholders, and continuously seeking opportunities to improve products, processes, and customer experience.
Requirements
  • Bachelor's or Master's degree in Computer Science, Business Analytics, Information Systems, Engineering, Data Science, Business Administration, or a related field.
  • Basic understanding of Product Management principles and software development lifecycle.
  • Knowledge of modern technologies, APIs, SaaS platforms, and digital products.
  • Knowledge of Python for data analysis, automation, or scripting.
  • Familiarity with SQL and data analysis concepts will be considered an advantage.
  • Understanding of user experience (UX) principles and customer-centric product development.
  • Strong analytical and problem-solving skills with the ability to interpret business, operational, and product data.
  • Ability to gather, document, and communicate business requirements effectively.
  • Excellent communication and stakeholder management skills with the ability to work across multidisciplinary teams.
  • Strong organisational skills, attention to detail, and a proactive mindset.
  • Understanding of security, data protection, and regulatory requirements will be considered an advantage.
  • Knowledge or interest in AML, KYC, Compliance, Risk Management, Business Intelligence, or Financial Technology will be considered an advantage.
  • Fluency in English; Greek will be considered an advantage.
Why Join Infocredit Group?
We offer the stability of a market leader combined with the agility and innovation of a technology-driven organisation.
  • Opportunity to contribute to the development of innovative Business Intelligence, Risk Management, and Compliance solutions.
  • Exposure to modern technologies, AI, APIs, product innovation, and scalable SaaS platforms.
  • Continuous professional development and career growth opportunities.
  • Collaborative, supportive, and highly skilled working environment.
  • Competitive compensation package (Monthly Gross Salary: €1,500 – €1,750, which may be adjusted based on qualifications and experience).
  • Provident Fund.
  • Hybrid work options (after probation period).
Are you ready to join our team?
If you are passionate about technology, product innovation, and creating solutions that make a real business impact, we would love to hear from you.
Apply using the link below
 
or
Send your CV to HR@infocreditgroup.com

Commercial Marketing Executive

Commercial Marketing Executive (B2B, Digital & Campaigns)

“Help Us Shape the Future”

 

Location: Nicosia, Cyprus

Employment Type: Full-time

Monthly Gross Salary: €1,500 - €1,900, depending on experience

 

The Mission

 

At Infocredit Group, we don’t just manage data; we empower global organizations to move forward with confidence. With more than 50 years of expertise and the mindset of a technology-driven innovator, we help businesses navigate risk, compliance, AML, KYC, cybersecurity, and business intelligence in an increasingly complex world.

 

As we continue to strengthen our commercial marketing capabilities, we are looking for a proactive and versatile Marketing Executive to join our Marketing Department.

 

The Role

 

This is a hands-on role for a motivated marketing professional who enjoys turning ideas and strategies into well-organised campaigns, content and measurable actions.

 

Reporting to the Head of Marketing, you will contribute to B2B campaigns, product launches, email marketing, CRM activities, website content, events, sales materials and performance reporting.

 

You will work closely with colleagues across Marketing, Sales, Product and other departments, gaining exposure to multiple brands, technology solutions and international markets.

 

The role offers variety, ownership and the opportunity to develop practical experience across the full B2B marketing journey.

 

 

Key Responsibilities

 

  • Coordinate and execute B2B marketing campaigns and product launches across relevant channels.
  • Create and manage email campaigns, contact lists, audience segmentation and campaign schedules.
  • Support CRM activities, lead tracking, database quality and the accurate routing of marketing enquiries.
  • Review and update website and landing-page content, calls to action and campaign information.
  • Coordinate with technical colleagues to test website forms, integrations, analytics and lead-capture journeys.
  • Draft and edit content for websites, newsletters, campaigns, presentations, press releases and sales materials.
  • Support the planning, promotion and delivery of conferences, webinars, exhibitions and corporate events.
  • Coordinate campaign assets and ensure consistency across messaging, branding and customer touchpoints.
  • Work with Sales and Product teams to collect information, prepare materials and support lead-generation activities.
  • Monitor campaign, website, email and event performance and prepare clear reports.
  • Use AI and digital tools to improve productivity, content development and marketing processes.
  • Manage multiple projects and deadlines while maintaining accurate records and organised marketing files.

 

What We Are Looking For

 

  • 1 - 3 years of relevant experience in marketing, digital marketing, communications or a related role.
  • A degree in Marketing, Communications, Business or another relevant field.
  • Previous experience supporting or executing marketing campaigns.
  • Strong written and verbal communication skills in English and Greek.
  • Good copywriting and editing skills, with strong attention to detail.
  • Confidence using digital platforms and learning new marketing tools.
  • Strong organisation, time management and project-coordination skills.
  • A proactive, responsible and collaborative working style.
  • Commercial awareness and an interest in how marketing contributes to leads, opportunities and business growth.
  • Ability to work across different projects, products and audiences.

 

Experience That Would Be Considered an Advantage

 

  • Experience with CRM or email marketing platforms, particularly Zoho CRM or Zoho Campaigns.
  • Familiarity with website content-management systems and landing pages.
  • Basic knowledge of GA4, SEO, digital advertising or campaign tracking.
  • Experience using Canva or similar design tools.
  • Previous exposure to B2B, technology, financial services, compliance, risk management or professional services.
  • Experience supporting product launches, events or international campaigns.
  • Familiarity with AI, automation or workflow tools.

 

Candidates are not expected to have experience in every area listed above. We are looking for someone with strong marketing foundations, practical digital confidence and the motivation to learn and grow.

 

Why Infocredit Group?

 

We don’t just hire for the role; we hire for the career. We will invest in your professional development from day one.

 

We offer the/a:       

 

  • stability of a market leader with the agility of a tech firm,
  • collaborative, friendly, team environment,
  • provident funds, hybrid work options (upon completion of probation period) and the chance to make a visible impact on the company’s trajectory.
  • work on real campaigns, events, and international projects
  • opportunities for continuous learning and professional development and

 


Λειτουργός Τηλεφωνικού Κέντρου

            Η Corpro Ltd, μέλος του Ομίλου Infocredit Group Limited, κορυφαίος πάροχος υπηρεσιών εξυπηρέτησης τηλεφωνικών κέντρων, αναζητά λειτουργό τηλεφωνικού κέντρου, για πλήρη ή μερική απασχόληση, για στελέχωση των έργων εξυπηρέτησης πελατών, που διαχειρίζεται. 

            Αν διαθέτεις άριστες επικοινωνιακές δεξιότητες, επαγγελματισμό και πελατοκεντρική προσέγγιση, θα χαρούμε να σε γνωρίσουμε. 

 Θέση 

            Αναζητούμε άτομα με άριστες επικοινωνιακές δεξιότητες και πελατοκεντρική προσέγγιση, τα οποία θα συμβάλλουν στην παροχή ποιοτικής εξυπηρέτησης μέσω της διαχείρισης αιτημάτων, πληροφοριών και παραπόνων πολιτών και πελατών, με επαγγελματισμό, ευγένεια και αποτελεσματικότητα. 

Ωράριο λειτουργίας 

            Η θέση λειτουργεί σε βάρδιες μεταξύ 06:00 και 21:00. Προσφέρονται θέσεις:

  • Πλήρους απασχόλησης (40 ώρες εβδομαδιαίως), Δευτέρα  έως Παρασκευή.
  • Μερικής απασχόλησης, με ευέλικτο ωράριο, συμπεριλαμβανομένης της δυνατότητας εργασίας κατά τα Σαββατοκύριακα. 

Εκπαίδευση / Εμπειρία 

  • Πολύ καλή γνώση Ελληνικής και Αγγλικής γλώσσας. Γνώση Ρωσικής γλώσσας, θα θεωρηθεί ως επιπρόσθετο προσόν.
  • Καλή γνώση χειρισμού Ηλεκτρονικών Υπολογιστών και άνετη πληκτρολόγηση.Προηγούμενη εμπειρία σε τηλεφωνικό κέντρο ή/και στον τομέα εξυπηρέτησης πελατών θα θεωρηθεί επιπρόσθετο προσόν. 

Γνώσεις, Δεξιότητες και λοιπές Ικανότητες 

  • Εξαιρετικές επικοινωνιακές και διαπροσωπικές δεξιότητες.
  • Προσανατολισμός στην παροχή υψηλού επιπέδου εξυπηρέτησης πελατών.
  • Ικανότητα διαχείρισης αιτημάτων, παραπόνων και επίλυσης προβλημάτων.
  • Δυνατότητα εργασίας, τόσο αυτόνομα, όσο και ως μέλος ομάδας.
  • Άνεση στη χρήση ηλεκτρονικών υπολογιστών, πληροφοριακών συστημάτων και εφαρμογών.
  • Υπευθυνότητα, επαγγελματισμός, ψυχραιμία και αξιοπιστία. 

Καθήκοντα και Ευθύνες 

  • Διαχείριση εισερχόμενων και εξερχόμενων κλήσεων.
  • Παροχή άριστης εξυπηρέτησης σε πελάτες και πολίτες με επαγγελματισμό και ευγένεια.
  • Παροχή έγκυρων πληροφοριών και αποτελεσματική διαχείριση αιτημάτων και παραπόνων.  
  • Ανακατεύθυνση κλήσεων και προώθηση αιτημάτων στα αρμόδια τμήματα, όπου απαιτείται.
  • Τήρηση των διαδικασιών και προτύπων ποιότητας της εταιρείας. 

Τι προσφέρουμε: 

  • Ανταγωνιστικές αποδοχές 1130-1250 € μικτά, μηνιαίως, με δυνατότητα διαμόρφωσης υψηλότερου πακέτου αποδοχών ανάλογα με τα προσόντα, τις δεξιότητες και την επαγγελματική εμπειρία του υποψηφίου.
  • Συμμετοχή σε Ταμείο Προνοίας.
  • Ολοκληρωμένη εκπαίδευση και συνεχής καθοδήγηση.
  • Σύγχρονο, φιλικό και υποστηρικτικό εργασιακό περιβάλλον.
  • Δυνατότητα υβριδικής εργασίας (Hybrid Work Model).
  • Ευκαιρίες επαγγελματικής εξέλιξης και ανάπτυξης σε ένα δυναμικό οργανισμό.

Sales Officer (Compliance & AML Solutions)

Sales Officer (Compliance & AML Solutions)

“Help Us Shape the Future of Trust”

Location: Nicosia, Cyprus

Employment Type: Full-time
Monthly Gross Salary: €1,400 - €1,650, depending on experience

The Mission

At Infocredit Group, we don’t just manage data; we empower global organizations to move forward with confidence. With 50 years of heritage and a startup’s appetite for innovation, we are the pulse of risk management and AML solutions. 

We’re looking for more than one Sales Officer. We need a Strategic Success Partner - someone who thrives at the intersection of regulatory expertise and relationship building. If you love the thrill of turning complex compliance challenges into seamless client wins, you’ve found your next home.

Your Impact

As the new Sales Officer of the Group, you will be the face of Infocredit. You will not just "search" for new clients. You will be their advisor, their new partner, ensuring that they get the most value from our innovative AML and KYC tools. At the same time, you will be responsible for generating new business, maintaining and growing a portfolio of assigned accounts.

What your week will look like: 

  • Key Responsibilities: Conduct thorough market research to identify emerging trends, regulatory changes, and new business opportunities in the AML and compliance sector.
  • Client Acquisition: Develop and implement strategies for acquiring new clients, including crafting tailored pitches, conducting presentations, and negotiating contracts.
  • Relationship Management: Build strong relationships with existing clients, industry stakeholders, and regulatory bodies to ensure long-term business growth.
  • Product Promotion: Promote the company's AML and compliance solutions through various channels, including industry conferences, seminars, and digital marketing campaigns.
  • Feedback Collection: Gather client feedback on product offerings and work closely with the product development team to refine and enhance solution offerings.
  • Sales Targets: Meet and exceed sales targets by managing sales pipelines and conducting regular performance analyses. 

Who You Are 

You’re a high-energy professional who speaks the language of compliance but has the heart of a storyteller, and: 

You’ve proven experience in business development, sales, or a similar role within the compliance, financial services, or AML/Compliance sectors.

You know your way around AML/KYC frameworks and aren't intimidated by regulatory shifts with proficiency in CRM software and Microsoft Office Suite.

You hold a bachelor’s degree in business, Law, or Finance. A master’s degree or relevant professional certification (e.g., CAMS) is a plus.

Fluent English is a must; Greek is a major plus. 

Why Infocredit Group? 

We offer the stability of a market leader with the agility of a tech firm. 

  • Every day, you’re helping the world become a more ethical and transparent place.
  • We blend 50 years of data with the latest AI and tech trends.
  • We don’t just hire for the role; we hire for the career. We will invest in your professional development from day one.
  • Competitive compensation, a collaborative (and fun) team environment, provident funds, hybrid work options (upon completion of probation period) and the chance to make a visible impact on the company’s trajectory.

Call Centre Agent

General

Software Support (Client) Officer

Software Support (Client) Officer

 

The Mission

 

At Infocredit Group, we don’t just deliver technology - we ensure it works flawlessly where it matters most. With over 50 years of expertise in business intelligence, risk management, and compliance solutions, we empower global organizations with reliable data and trusted technology.

 

We are looking for a Software Support Officer, who combines technical expertise, operational excellence, and customer-centric thinking. If you thrive on solving complex technical challenges, and delivering exceptional client experiences, as a member of a high-performing team, this is your opportunity to make a lasting impact.

 

Your Impact

 

As member of the Software Support Unit, you will ensure seamless product delivery, have responsibility for support operations, and support our client onboarding and software support ecosystem.

 

What your week will look like:

 

  • Operational: Managing day-to-day client software support operations, ensuring consistent service quality, performance, and coverage.
  • Client Delivery Excellence: Coordinating client delivery projects across Sales, Product, Advisory, and technical teams.
  • Support Strategy & Execution: Implementation of triage and resolution procedures for requests, depending on the severity of each incident.
  • Client Onboarding: Driving onboarding activities, including product setup, configuration, and initial client training.
  • Technical Advisory: Guiding clients on API integrations, implementations, and best practices.
  • Data-Driven Support: Analyzing data and operational metrics to improve service performance and proactively resolve issues.
  • Customer Advocacy: Acting as the Voice of the Customer, translating technical feedback into product and process enhancements.

 

Who You Are

 

You are a technically skilled person who balances problem-solving precision with strong communication.

 

  • Proven experience in software support, client delivery, or service operations roles.
  • Strong customer-focused mindset with excellent communication skills.
  • Ability to manage multiple priorities and resolve complex technical issues efficiently.
  • Experience with ticketing systems and support operations (e.g., JIRA or similar tools).
  • Basic knowledge of APIs, integrations, REST services, and JSON structures will be considered an advantage.
  • Strong analytical and problem-solving skills, including working with Excel and CSV data.
  • Basic understanding of web technologies such as HTML and web forms.
  • Excellent organizational and time management skills.
  • Fluency in English; Greek is a strong advantage.

 

Why Join Infocredit Group?

 

We offer the stability of a market leader with the agility of a technology-driven organization.

 

  • Opportunity to shape the technical client experience of a global customer base.
  • Exposure to innovative technologies and data-driven solutions.
  • Continuous professional development and career growth opportunities.
  • Competitive compensation and a collaborative team environment.
  • Provident funds.
  • Hybrid work options (after probation period).
  • Monthly Gross Salary: 1500-1700 euros, according to your skills.

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