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IT Support Officer
Themis Portfolio Management Ltd is a specialized servicer of non-performing loans. The company is currently seeking to recruit an IT Support Officer at o...
IT Support Officer
Themis Portfolio Management Ltd is a specialized servicer of non-performing loans. The company is currently seeking to recruit an IT Support Officer at our office in Nicosia.
Responsibilities:
- Provide 1st/2nd level IT Support to the employees of the organization.
- Serve as the first point of contact for users seeking technical assistance over the phone or email
- Responsible for Asset Management: inventorying, registering, tracking of assets (physical/digital), and performing periodic verifications of inventory across the organization
- Maintain the IT Helpdesk, raise/resolve tickets, escalation to 3rd parties. Provides IT support for desktops, printers, peripherals, telephone systems, and mobile devices
- Deal with all types of customer enquiries via face to face, email, ticketing system and remote over the phone
- Prepare workstations (hardware/software), telephony devices and other equipment for users
- Responsible for the organizing, maintenance and upkeeping of IT offices and storage rooms
- Manage and administer IT equipment including peripherals
Requirements:
- A Bachelor’s Degree in Computer Science, Engineering or any other relevant background would be preferred
- Minimum two years of prior experience in similar position
- Solid understanding of Microsoft operating systems and the suite of Microsoft Office applications, mobile devices running Android and iOS and computer networking
- Knowledge of AD, DNS, DHCP concepts
- Good knowledge of network switching and concepts
- Ability to work as individually and as part of a team
- Attention to detail and excellent organizational skills
- Ability to adapt and learn new skills
- Effective communication skills, both verbal and writing
- Fluency in both Greek and English, written and spoken
Remuneration Package:
A competitive remuneration package will be offered to the successful candidate based on skills and experience.
Applications:
Interested applicants can apply through our website at http://www.themisportfoliomanagement.com/careers.
Job applications are thoroughly screened, and only successful candidates will be contacted.
Themis’ services and supporting operational procedures are of a highly sensitive nature due to the information being accessed and used. Our internal policies stipulate that no job offers can be made to individuals who have Non-Performing Loans (NPLs) owed to any banking institution in Cyprus, at the time of entering an employment contract with Themis Portfolio Management Limited. To this end, you are advised that if your application reaches the stage where we may consider making an offer to you, you shall be required to confirm that you don’t have any NPLs and to provide your national identification (ID) number as well as your consent for Themis to conduct a full search of the existence of any such NPLs with any banking institution in Cyprus.
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