Areed

Key Responsibilities include but not limited to

• Safeguard the passengers’ safety, assist and accommodate the passengers as they board and leave the bus in accordance with our safety procedures;
• Ensure compliance with the company’s policies for health and safety, risk prevention, data protection, quality and environmental control within the sphere of his/her duties;
• Cooperate/coordinate with the Service Supervisor (or any other person assigned by the Company) in other tasks as deemed necessary;
• Collect ticket fares and check that the tickets are valid;
• Scan the passengers’ Tallinja cards and ensure passengers have the correct Tallinja pass when boarding the bus;
• Carry out the route as per the itinerary and in the expected timeframe;
• Communicate to the Control Room any incidence/problem that happened during the service and any data or information related to the safety and complaints of the passengers;
• Check the technical condition of the vehicle and the equipment on board by means of daily (routine) checks, identifying in the defect sheet any possible anomalies/abnormalities;
• Hand-over of the daily collected cash (money) together with the invalid (null) tickets and the defect sheet when finishing the duty.

 Requirements:

• Local Driving licence required: European Category B and/or D and CPC (Certificate of Professional Competence);
• Ability to communicate in English or Maltese;
• Basic level of education;
• Pass a medical examination and driving assessment;
• Clean police record;
• Required to work early morning, late evening and weekend shifts on a roster basis which is published four weeks in advance;
• Applicants with a B licence will be required to sit for a driving test conducted by local authorities in Malta.

Benefits:

• Performance bonus of up to €600 annually;
• Company bonus of up to €1,000 annually;
• Other allowances;
• Opportunity to make use of subsidised accommodation;
• Continuous training and career development;
• Private Health Insurance;
• Free public transport for the employee and immediate family (husband/wife/partner and child/children).

Areed

Key Responsibilities include but not limited to:

• Give technical support and advice to management and workshop personnel on fleet management related matters in order to sustain a continuous improvement program and quality control
• Identification of technical and operational solutions to existing problems in the workshop processes and on the fleet
• Prepare technical reports to assist management in taking the required informed decisions
• Prepare improvement proposal reports based on technical analysis
• Assist technical department to plan and execute campaigns, reforms and other improvements as required to reach department targets
• Work closely with workshop manager to finetune the fleet inspection plan to reduce breakdowns and increase mean time between failure (MTBF)
• Receiving training from manufacturers, relay the information to subordinates and lead the training program for workshop personnel
• Work closely with workshop supervisors to take prompt technical decisions
• To be involved in budgeting and forecast planning and follow the approved costings
• Planning human and material resources as required to sustain the workshop operation
• Ensure compliance with all policies related to security, data protection, health and safety, quality assurance and environment protection
• Give support when required to the various departments in the company in relation with the content of his/ her duties
• Any action related to the job mission that may be delegated by management

Requirements:

• Warranted Mechanical Engineering with 3 years working experience
• Preferably having working experience in maintenance and repair of industrial machinery or heavy vehicles
• Good organization skills and adaptability
• Good diagnostics, problem detection and problem-solving skills
• Analysis of complex mechanical / electrical incidents and definition of the next steps for its resolution
• Ability to work in a team and to promote teamwork
• Ability to provide guidance to colleagues on technical matters
• Leadership and management skills
• Analytical skills

Areed

Key Responsibilities include but not limited to:

• Answering calls – responding to customer queries;
• To assist in the handling of all customer calls, messages and/or queries through different channels;
• Dealing with complaints in a courteous and professional manner;
• Any other ad hoc customer care-related work;
• Positive attitude;
• Flexibility to work shifts and willingness to learn;
• Ability to work as part of a team / unsupervised at times;
• Ability to work accurately, with attention to detail;
• Problem-solving skills;
• Ability to think outside the box and go the extra mile for the customer.

Requirements:

• Strong communication skills, both written and verbal – Maltese and English;
• O’ level standard level of education;
• Microsoft Office Package: MS Excel and MS Word.

Areed

Key Responsibilities include but not limited to:

• Technical Support: Respond to and resolve technical issues reported through system alerts or by users via phone, email or in person across all company offices. Provide technical assistance on hardware, software, network, and other IT related problems
• Incident Management: Diagnose and troubleshoot and resolve technical issues. Escalate complex problems to relevant teams when necessary
• Hardware & Software Maintenance: Install, configure, and update software applications, operating systems. Perform hardware upgrades, repairs and maintenance as needed
  User Training and Support: Enhance the understanding and proficiency of users by offering guidance and training on new software or systems
• User Account Management: Create, modify and deactivate user accounts across various systems and applications. Ensure user access rights align with organisational policies and security procedures
  IT Asset Management: Maintain an inventory of IT assets including hardware, software licenses and peripherals
• Assist in enforcing security protocols, policies, and procedures
• System Monitoring and Maintenance: Monitor systems and business applications performance and conduct routine maintenance tasks to ensure optimal functioning of IT systems and networks
• Collaboration and Coordination: Collaborate with other IT teams and departments to address cross-functional technical issues. Coordinate with external vendors for support when required

Requirements:

• Bachelor`s degree in Computer Science, Information technology or related
  field
• Familiarity with ITIL or other IT service management frameworks is
  desirable
• Certifications like Comp TIA A+, MCITP or similar are considered an asset
• Preferably 1 year experience in providing technical support in an enterprise environment