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Office Attendant

The primary purpose of this role is to handle cleaning of company premises and to ensure that it is kept in orderly conditions. Main Duties: ...

The primary purpose of this role is to handle cleaning of company premises and to ensure that it is kept in orderly conditions.

 

Main Duties:  

 

  • Cleaning of work spaces, common areas, offices, hallways, rest rooms, and any other areas as per cleaning schedule 
  • Emptying of trash bins and ensuring that the garbage bags are appropriately separated into recyclable and non-recyclable bins
  • Ensuring adequate stock levels are maintained, including cleaning supplies, refreshments, and any other items which may be required
  • Responsible for reporting repairs and replacements encountered when executing daily tasks
  • Assisting other departments when needed to ensure optimum service to visitors
  • Any other duties related to the job position that may be required depending on the exigencies of the business at the time. 
 

 

Education / Qualifications:

 

  • School leaving certificate
 

 

Experience:

 

  • Previous experience in a similar position will be an asset

 

Core Competences:

 
  • Attention to Detail
  • Flexibility
  • Sociability
  • Written and Oral Communication
  • Knowledge of health and safety standards and the ability to handle cleaning chemicals safely
  • Ability to work in a team as well as on own initiative

 



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Panel Beater

Primary Purpose: To carry out repairs and resprays on buses, to maintain them up to the company standard. To provide safe and reliable body repairs to meet the requireme...

Primary Purpose:

To carry out repairs and resprays on buses, to maintain them up to the company standard. To provide safe and reliable body repairs to meet the requirements of the Engineering Department in the most effective manner.

 Main Duties:  

·        Following the Team Supervisor instructions;

·        Evaluating damages on body and structure.

·        Developing working method to achieve goals and requirements on each repair to be performed, defining what are the steps to be taken on it;

·        Repairing accident damages and painting;

  • Training and assisting Semi-Skilled workers as required.
  • Collaborating closely with other Electricians, Mechanics, and workshop staff members.
  • Maintaining cleanliness and organization in the workspace and ensuring proper management of hazardous waste.
  • Adhering to established policies and procedures, including those related to security, health and safety, data protection, eco-friendly practices, and quality assurance.
  • Completing job cards, work orders, or any other job-related documentation to ensure thorough traceability.

Any other duties related to the job position that may be required depending on the exigencies of the business at the time.

Education / Qualifications

·        City and Guilds or equivalent qualification, or 3 years’ experience

·        Good communication skills, both verbal & written in either English, Maltese, or Spanish.

Experience

·        Two (2) years working experience in panel beating would be an asset.



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Senior Clerk

To provide effective administrative and operational support to Depot Management, ensuring accurate record keeping, timely processing of employee and compliance documentation,...

To provide effective administrative and operational support to Depot Management, ensuring accurate record keeping, timely processing of employee and compliance documentation, effective communication, and the smooth administration of daily depot activities.

 Main Duties:  

1. Operational Notices & Communication

  • Prepare, distribute and maintain operational notices, including diversions, service changes and other relevant information, through depot notice boards and approved communication channels.
  • Ensure operational notices and information displayed at depots and terminals are accurate and up to date.

2. Attendance & Employee Administration

  • Receive, verify, process and maintain sick certificates, attendance records, emergency leave documentation and other employee-related records, ensure timely processing and submission of documentation required for payroll purposes.
  • Prepare and issue charge letters relating to absenteeism, lateness, sickness irregularities and leave-related matters in accordance with company procedures.
  • Record driver payroll queries and complaints and coordinate with the relevant departments for follow-up.
  • Create and maintain accurate employee files and records in the designated systems.

3. Disciplinary and Compliance Administration

  •  Prepare, issue and maintain charge letters, disciplinary documentation, written warnings and outcome letters in accordance with established procedures.
  • Support the administration of disciplinary cases, including relevant record checks, employee notifications, signatures, appeals and forwarding documentation to the appropriate departments.
  • Administer contraventions and operational infringements, including processing fines, maintaining records, updating relevant systems and communicating tribunal details to drivers.

4. Safety and Compliance Support

  • Conduct and record driver alcohol tests in accordance with company procedures and established testing targets.
  • Assist drivers in preparing injury and incident reports, ensuring that required details and supporting documentation are recorded and submitted.
  •  Maintain accurate safety and compliance records.

5. Purchasing, Supplies and Financial Administration

  •  Prepare and process purchase orders, maintain purchasing records and coordinate the required approvals and documentation with Finance, ensuring purchases are within approved budgets and follow the applicable authorisation process.
  •   Monitor and replenish depot stationery, office materials, ticket rolls, coin machine rolls and other operational supplies.
  • Record and maintain driver fare deposit information, including collections processed through the designated cash-handling arrangements.
  •  Administer cancelled tickets and prepare the required monthly reports.

6. Training Administration

  • Coordinate driver training bookings, including CPC training required for licence renewals, and maintain related administrative records.

7. Lost and Found

  • Administer depot Lost and Found processes, including receiving, registering, safeguarding and coordinating the release or transfer of found items in accordance with company procedures.
  • Maintain accurate registers and supporting documentation, including contacting identifiable owners where required.

8. Depot Cleaning Administration

  • Prepare, maintain and verify cleaning timesheets and related documentation.
  • Monitor completion of scheduled depot cleaning activities and report or follow up on any shortcomings with the relevant parties.

9. Records and Reporting

  • Maintain accurate, organised and confidential paper and electronic records across all assigned administrative functions.
  • Prepare regular and ad hoc reports relating to attendance, disciplinary matters, contraventions, financial administration, lost property, injuries and other depot activities.

10. General Administrative Support

  • Provide day-to-day administrative assistance to Depot Management and operational teams.
  • Carry out other reasonable duties within the scope of the role, as assigned by management, in line with operational requirements.

                                        

Education

  • Ordinary level education.
  • ECDL qualification.
  • Proficiency in Microsoft Office applications, particularly Excel and Word.
  • Good written and verbal communication skills in Maltese and English.

 

    Experience

  •    Experience in administrative, clerical, HR support, or operational administration environments preferred
  •    Experience in transport operations or workforce administration considered an asset

 

   Competences:

  •    Attention to Detail
  •    Teamwork
  •    Problem Analysis
  •    Communication
  •    Initiative
  •    Basic knowledge of MS applications
  •    KPI Tracking and Operational Reporting
  •    Customer Service and Incident Resolution

 

 



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IT System Support Executive

The primary purpose of this position is t o provide technical support to users and external business partners whilst continuously monitoring the upkeeping/efficiency of ...

The primary purpose of this position is to provide technical support to users and external business partners whilst continuously monitoring the upkeeping/efficiency of systems, hardware, and software. This role involves troubleshooting, resolving technical issues and providing timely solutions to ensure highest availability of IT customer services and productivity across the organisation.

Main Duties:   

 

  • Technical Support: Responding to and resolving technical issues reported through system alerts or by users via phone, email or in person across all company offices. Providing technical assistance on hardware, software, network, and other IT related problems.
  • Incident Management: Diagnosing troubleshooting and resolving technical issues. Escalating complex problems to relevant teams when necessary.
  • Hardware & Software Maintenance: Installing, configuring, and updating software applications and operating systems. Performing hardware upgrades, repairs and maintenance as needed.
  • User Training and Support: Enhancing the understanding and proficiency of users by offering guidance and training on new software or systems.
  • User Account Management: Creating, modifying, and deactivating user accounts across various systems and applications. Ensuring user access rights align with organisational policies and security procedures.
  • IT Asset Management: Maintaining an inventory of IT assets including hardware, software licenses and peripherals. Assisting in enforcing security protocols, policies, and procedures.
  • System Monitoring and Maintenance: Monitoring systems and business applications performance and conducting routine maintenance tasks to ensure optimal functioning of IT systems and networks.
  • Collaboration and Coordination: Collaborating with other IT teams and departments to address cross-functional technical issues. Coordinating with external vendors for support when required.
  • On-Call Rotation: Participating in an on-call support schedule to provide after-hours assistance for critical issues and ensure continuity of IT services.
  • Any other duties related to the job position that may be required depending on the exigencies of the business at the time.  
 
 
 
 
 
 
 
 
 
 

 

  Education / Qualifications: 

 

  • Bachelor`s degree in Computer Science, Information technology or related field.
  • Preferably familiarity with ITIL or other IT service management frameworks.
  • Certifications like Comp TIA A+, MCITP or similar are considered an asset.
  • Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, LAN, WAN, routers, switches, and wireless technologies. Troubleshooting network connectivity issues.
  • Possession of B driver’s license
 
 
 
 

 

Experience: 

 

  • Preferably 1 year experience in providing technical support in an enterprise environment.
  • Experience in installing, configuring, and updating software applications and operating systems, as well as hardware components like RAM, hard drives, and graphics cards.
  • Ability to perform basic MSSQL queries would be considered an asset.
 

Competences:

  • Attention to Detail
  • Listening
  • Problem Analysis 
  • Ability to diagnose and resolve hardware problems in computers, printers, scanners, and other peripheral devices. Understanding hardware configurations and assembly/disassembly
  • Proficiency in managing user accounts, permissions, access controls, and group policies within operating systems and applications. Handling password resets, user provisioning, and deprovisioning
  • Strong knowledge of windows operating systems. Understanding their functionalities, troubleshooting common issues, and navigating through system settings.
 


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