Current Vacancies

Description

Reference

Category

Location

Techno-Functional Business Consultant

About Us 

We are a forward-thinking technology company dedicated to helping organizations thrive through intelligent, scalable software solutions. With a strong foundation in Microsoft Dynamics 365, we deliver tailored platforms that bridge the gap between operational needs and modern digital capabilities. 

Our team blends deep industry knowledge with cutting-edge technology to empower businesses to work smarter, serve their customers better, and grow with confidence. Whether it's optimizing workflows or transforming customer experiences, we believe in building solutions that make a lasting impact. 

 

About the Role 

We're seeking a dynamic Techno-Functional Business Consultant to be a critical bridge between our technical teams and our hospitality clients. You'll work closely with hotels, resorts, and service-driven businesses to implement and optimize Dot.Cy's D365-based platform, ensuring every interaction leads to better performance and better guest outcomes. 

You’ll bring both technical know-how and business acumen, guiding clients through configuration, best practices, and digital transformation. 

 

Key Responsibilities:  

  • Drive Dynamics 365 project implementations in the hospitality industry in the role of Techno-Functional Business Consultant. 

  • Conduct workshops, gather and document business requirements, define business process flows, and translate needs into functional specifications and POCs. 

  • Present solution designs and project deliverables to stakeholders, ensuring alignment and sign-off. 

  • Customize and configure the Dynamics 365 platform and integrate third-party tools using Dot.Cy frameworks and internal procedures. 

  • Collaborate closely with internal delivery teams and client-side stakeholders to ensure timely, high-quality delivery of project milestones. 

  • Support project coordination for small to mid-size engagements, providing structured updates, risk flags, and progress reporting. 

  • Guide development teams with accurate business requirements and conduct functional testing to ensure alignment with specs. 

  • Prepare training and testing plans and assist in client onboarding and user enablement. 

 

Requirements: 

  • Bachelor’s degree in IT (or relevant degree). 

  • Strong skills in business analysis, requirements gathering, and translating business needs into functional designs. 

  • Proven experience implementing or supporting Microsoft Dynamics 365 solutions in a techno-functional role will be much appreciated.  

  • Familiarity with hospitality operations will be much appreciated. 

  • Confident communicator, able to engage with both technical teams and business stakeholders. 

  • Solid documentation skills, including the ability to prepare functional specs, training materials, and testing plans. 

  • Comfortable presenting deliverables and facilitating client discussions or workshops. 

  • Self-driven, organized, strong attention to detail and able to manage tasks across multiple client projects. 

 

Benefits:  

  • 13th salary – An extra month’s pay as a year-end bonus! 

  • Annual salary reviews – We recognize and reward growth and contribution! 

  • Friday – Half Day! 

  • Hybrid work model – Flexibility to work from home and the office! 

  • Flexible working hours – We value results, not rigid schedules! 

  • Supportive, friendly team – Work with smart, kind people who care!



In compliance with GDPR regulations, we will retain your curriculum vitae for recruitment purposes only and will not share your information with third parties without your consent. If you wish to have your CV removed from our records at any time, please email us at dpo@dotcy.com (please do not send your CV to this email address).