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Hotel Accountant
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Full - Time
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Rhodes
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Don’t ride the wave. Be the one who starts it.
Atlantica Hotels & Resorts, member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 hotels across 10 destinations. With more than 45 years of experience, Atlantica Hotels & Resorts is a prime example of innovation, offering a dynamic work environment.
We seek a talented individual to join the headquarters accounting team as a Hotel Accountant in Rhodes island .
The Hotel Accountant is responsible for managing the financial operations within the Hotel. This includes overseeing accounting tasks such as financial reporting, day-to-day accounting entries, assessment vs budget and ensuring compliance with financial regulations.
Key Responsibilities:
- Financial Reporting:
- Prepare and maintain accurate financial records, including income statements, balance sheets, and cash flow statements.
- Ensure timely preparation of monthly, quarterly, and annual financial reports.
- Reconcile daily expenditures and bank transactions to ensure accurate financial reporting.
- Budgeting and Forecasting:
- Assist in preparing the annual budget and financial forecasts.
- Monitor actual performance against budgeted figures and identify variances.
- Provide insights and recommendations to management regarding financial performance and cost control.
- Audit and Compliance:
- Ensure compliance with hotel policies and accounting standards (e.g., GAAP, IFRS).
- Support internal and external audits by providing necessary documentation and explanations.
- Assist in resolving any audit findings or discrepancies.
Skills and Qualifications:
- Education: A degree in accounting, finance, or a related field.
- Experience: Previous experience in accounting, preferably in the hospitality or hotel industry will be considered an asset.
- Skills:
- Knowledge of accounting principles and practices.
- Working knowledge of accounting software (e.g., Softone, Entersoft etc).
- Excellent organizational and time-management skills.
- Strong attention to detail and analytical skills.
- Good communication skills, with the ability to work with hotel management and staff.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary)
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
- All-year position
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Sous Maitre
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Full - Time
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Kos
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Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We seek experienced Sous Maitre to join the Atlantica awarded winning hotel 5* Atlantica Belvedere in Kos island for the season 2025.
The ideal candidate will have a background in managing a restaurant within a luxury hotel or resort setting, with a strong emphasis on exceptional service, training, and leadership.
Responsibilities
- Oversee daily restaurant operations to ensure seamless service and optimal staffing levels.
- Train, motivate, and coach team members to embody the Atlantica values and deliver service excellence.
- Implement and uphold procedures for food and beverage quality control, presentation, and service in line with company standards.
- Handle guest feedback and resolve any complaints in a timely and effective manner.
Requirements
- Minimum of 2 years of experience in a similar position
- Degree in hospitality management
- Strong sense of culinary creativity with attention to detail
- Ability to multitask in a fast-paced and dynamic environment
- Excellent communication skills and an enthusiasm for teamwork
- Exceptional organizational, communication, and problem-solving skills with a keen attention to detail.
- Excellent command of the English language; additional languages are a plus.
- A genuine passion for delivering outstanding guest experiences.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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AMOH | Reception Shift Leader
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Full - Time
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Rhodes
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Amoh, a Luxury Collection Resort, Rhodes by Marriott, operated by Wavemaker Hospitality (Atlantica Hotel Management), is a luxurious resort situated on a private peninsula in Rhodes, near the ancient Lindos. Amoh offers a unique working environment for professionals eager to grow and contribute to delivering exceptional high-standard experiences. Become part of the Amoh Rhodes team.
Posiition: Reception Shift Leader
The Reception Shift Leader is responsible for overseeing the daily operations of the front desk during their shift, ensuring efficient and effective guest services, and leading a team of front desk agents. This role plays a key part in maintaining high levels of guest satisfaction, managing check-ins and check-outs, resolving any guest issues, and supervising front desk operations. The Reception Shift Leader must ensure smooth communication between departments and uphold hotel standards for service, cleanliness, and guest relations.
Key Responsibilities
- Supervise and guide front desk agents during the shift, ensuring they are properly trained, motivated, and adhering to hotel policies and procedures. Oversee front desk operations to ensure all procedures are followed, including check-ins, check-outs, and payment processing.
- Provide support and coaching for front desk staff to foster a positive, high-performing team environment. Assist in training new front desk staff and ensure ongoing training for current staff.
- Ensure all guest inquiries, requests, and concerns are handled promptly, professionally, and with the utmost courtesy.
- Resolve guest complaints, ensuring satisfaction and ensuring that all issues are addressed following hotel policies.
- Monitor guest arrivals and departures, ensuring smooth check-in and check-out processes.
- Assist with VIP guests, special requests, or unique situations that require extra attention.
- Serve as the point of contact for other hotel departments, ensuring smooth communication and coordination of services.
- Keep track of occupancy levels, availability, and room status throughout the shift.
- Generate and review daily reports, including room occupancy, revenue, and any guest-related incidents.
- Ensure accurate documentation of guest information and incidents, following privacy and confidentiality protocols.
Key Requirements
- Previous experience in a customer service or hospitality role required, with at least 1–2 years of experience in a supervisory position, preferably in a hotel or front desk environment
- Experience with hotel management software (e.g. Protel, etc.) preferred.
- Hospitality Management degree
- Strong leadership skills with the ability to motivate and manage a team
- Excellent interpersonal and communication skills, with the ability to handle difficult situations with diplomacy and tact
- Detail-oriented with a strong focus on guest satisfaction and quality service
- Ability to multitask, prioritize effectively, and stay organized in a fast-paced environment
- Ability to work independently and make decisions with minimal supervision
- Proficiency in using office software (Microsoft Office or equivalent)
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AMOH | Groom/Bell Boy
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Full - Time
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Rhodes
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Amoh, a Luxury Collection Resort, Rhodes by Marriott and part of Wavemaker Hospitality is a luxurious resort on a Rhodes peninsula near the ancient Lindos.
Amoh offers a unique working environment for professionals eager to grow and contribute to delivering exceptional high-standard experiences.
The Bellboy is responsible for assisting guests with luggage, providing information, and ensuring a welcoming and positive experience during their stay at the hotel. The Bellboy is an integral part of the Front Office team and works to provide exceptional service by ensuring guests' comfort, convenience, and satisfaction.
Key Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a friendly, professional atmosphere. Assist with their luggage, carrying it to and from their rooms, vehicles, or other locations within the hotel. Escort them to their rooms and provide them with essential information about hotel amenities, services, and policies.
- Assist in preparing rooms for guest check-in by delivering personal items (e.g. luggage, messages, parcels).
- Help guests with parking, valet services, or other logistical needs related to vehicle handling.
- Maintain up-to-date knowledge of hotel services, local attractions, and directions to offer guests information and recommendations.
- Monitor and maintain the safety and security of guest property, ensuring that all luggage and belongings are handled with care.
- Assist guests with check-out by gathering their luggage and ensuring it is transferred to their transport safely.
- Provide assistance to guests during departure, including ensuring satisfaction with their stay and offering help with future reservations.
Qualifications
- Valid EU driving license
- High school diploma or equivalent
- Previous experience in a customer service or hospitality-related role is preferred.
- Excellent communication and interpersonal skills
- Strong attention to detail and the ability to multitask effectively
- Ability to carry and lift heavy luggage (up to specified weight, depending on the hotel's standards)
- A friendly, courteous, and professional personality
- Comfortable working in varying indoor and outdoor environments
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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Aphi Resorts | Chief Engineer
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Full - Time
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Rhodes
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Aphi Resorts, a member of Wavemaker Hospitality, is part of a leading hotel group in the Eastern Mediterranean, owning and operating more than 40 hotels across Greece, Cyprus, and Egypt. Our diverse portfolio includes Atlantica Hotels and Resorts, Mare Resorts, Aphrodite Hills, Amoh, Rhodes—a Luxury Collection Resort by Marriott—and APHI Aura, an Autograph Collection by Marriott.
Known for our dedication to exceptional service, innovative guest experiences, and creating unforgettable stays, Aphi Resorts is seeking a dynamic and analytical Chief Engineer to join our team and contribute to our continued success in the island of Rhodes.
Responsibilities: To be in charge of the maintenance department
• Plan, organize, execute and supervise all maintenance operations of the hotel. • To organize, implement, oversee and take corrective action regarding all budgets, directives and procedures of the maintenance department of the hotel • Implement all health and safety specifications and directives of Wavemaker Hospitality • Supervise all maintenance operations in all hotel departments and external partners • Monitor all daily procedures regarding pools and biological treatment plants. • Take part in the recruitment and selection of maintenance staff • Perform constant training and development of all maintenance staff in terms of Health & Safety • Oversee daily all staff’s performance, productivity and discipline (adherence to staff handbook regulations) • Make sure that all mechanical equipment is operating properly • Make sure that all guest rooms are properly maintained and on time during summer operation • Perform constant energy control to achieve the lowest possible expenses in energy cost Reporting to: Hotel General Manager
Requirements
- Bachelor's degree in engineering or a related field
- Proven experience in a similar maintenance management role within the hospitality industry
- Extensive experience in engineering roles, demonstrating a deep understanding of engineering principles and practices.
- Excellent problem-solving skills to address engineering challenges and make critical decisions.
- Fluent in English
- Awareness of and adherence to industry regulations, safety standards, and compliance requirements.
Benefits
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Competitive remuneration package based on skills and experience
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Continuous training and development
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Growth potential within one of the largest leisure Groups in Greece and Cyprus
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Relocation package provided for applicants outside Rhodes island
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Guest Relations Executive
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Full - Time
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Kos, Rhodes
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Don’t ride the wave. Be the one who starts it.
Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We are looking for an experienced and talented individual as a Guest Relations Executive to join the award-winning 5* Atlantica Beach Resort Hotel in Kos island and 5* Atlantica Aegean Blue Hotel in Rhodes island for the season 2025.
As a Guest Relations Executive, you will be responsible for providing exceptional customer service to hotel guests, addressing their needs and ensuring a positive experience throughout their stay. You will liaise between guests and various hotel departments to fulfil requests and resolve issues promptly.
Responsibilities
- Welcome guests upon arrival, assist with check-in and provide information about hotel services and amenities.
- Work closely with other departments to ensure seamless coordination in handling reservations.
- Address and resolve any concerns or complaints promptly and effectively.
- Act as a liaison between guests and other departments to ensure prompt resolution of problems.
- Respond to guest inquiries, requests, and concerns professionally and courteously.
- Anticipate and fulfil guest needs to enhance their overall experience.
- Monitor guest feedback and reviews, respond to comments, and take proactive steps to address and eliminate potential issues.
- Maintain clear and open communication with other hotel departments to ensure seamless guest experiences.
- Support the Guest Relations Manager in maintaining all information and data up to date in the CRM and Loyalty Club system
- Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
- Handle emergencies or crises, ensuring the safety and well-being of guests.
- Ensure compliance with all company policies and procedures, including health and safety regulations, data protection, and security procedures.
Requirements
- Bachelor's degree in hospitality or business administration, or related field.
- Previous experience in a guest service or front desk role is desirable.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
- Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
- Knowledge of hospitality industry best practices, including customer service and guest experience.
- Fluent in English & German; additional languages a plus.
- Familiarity with hotel reservation systems.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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AMOH | Receptionist
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Full - Time
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Rhodes
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Amoh, a Luxury Collection Resort, Rhodes by Marriott and part of Wavemaker Hospitality is a luxurious resort on a Rhodes peninsula near the ancient Lindos. Amoh offers a unique working environment for professionals eager to grow and contribute to delivering exceptional high-standard experiences.
As a Front Office Agent, you are an integral part of our commitment to delivering exceptional guest service, combining efficiency, courtesy, and professionalism to ensure a memorable and seamless stay for our valued guests.
Responsibilities
- Greet and welcome guests with warmth and professionalism, creating a positive first impression.
- Effectively address guest inquiries, providing accurate information about the hotel facilities, services, and local attractions.
- Efficiently handle room reservations, ensuring accuracy and timely confirmation.
- Collaborate with other departments to meet specific guest requests and preferences.
- Create a welcoming and friendly atmosphere, fostering positive interactions with guests.
- Serve as a central communication point between guests and various hotel departments.
- Conduct smooth and expedited check-in and check-out processes, adhering to established procedures.
- Handle guest payments accurately and securely, utilizing the hotel's payment systems.
- Maintain accurate and up-to-date guest records, ensuring confidentiality and compliance with privacy regulations.
- Address guest concerns or issues promptly and professionally, seeking effective resolutions.
Requirements
- Bachelor's degree in hospitality management, business administration, or related field.
- Minimum of 1 year of experience in a front office, customer service, or hospitality role
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and other stakeholders.
- Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
- Knowledge of hospitality industry best practices, including customer service and guest experience.
- Proficient in English, additional languages a plus.
- Strong computer skills, including MS Office proficiency and hotel management system experience.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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Προϊστάμενος Συντήρησης
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Full - Time
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Rhodes
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Ο ξενοδοχειακός όμιλος Wavemaker Hospitality, αναζητεί Προϊστάμενο Συντήρησης για μόνιμη εργασία στο νησί της Ρόδου. Ο ρόλος περιλαμβάνει τη διαχείριση και τον συντονισμό όλων των τεχνικών θεμάτων του ξενοδοχείου, εξασφαλίζοντας την εύρυθμη λειτουργία των εγκαταστάσεων και την άμεση επίλυση τεχνικών προβλημάτων με ότι αυτό συνεπάγεται.
Ο ρόλος:
- Ευθύνεται για τη συντήρηση του τεχνικού εξοπλισμού καθώς και την άμεση επέμβαση για την αποκατάσταση των βλαβών στην ξενοδοχειακή μονάδα.
- Εξασφαλίζει την διατήρηση των χώρων προκειμένου να είναι σε άριστη λειτουργική κατάσταση.
- Τηρεί το πρόγραμμα προληπτικής συντήρησης των μηχανημάτων.
- Συντάσσει αναφορές και εισηγείται εργασίες συντήρησης που πρέπει να πραγματοποιηθούν.
- Συντονίζει και επιμελείται της ομάδας συντήρησης.
- Ελέγχει, τις εγκαταστάσεις ύδρευσης, άρδευσης και αποχέτευσης, τα διάφορα δίκτυα σωληνώσεων, την εγκατάσταση επεξεργασίας αποβλήτων και εξασφαλίζει την άριστη λειτουργία τους.
- Ελέγχει και εξασφαλίζει τη άριστη λειτουργία των μηχανοστασίων και των κλιματιστικών.
- Ελέγχει και επιθεωρεί, τις ηλεκτρικές εγκατάστασης και τον εξοπλισμό, τις διατάξεις, τα διάφορα συστήματα αυτοματισμού καθώς και τα εφεδρικά συστήματα υποστήριξης (γεννήτριες, UPS κλπ.).
- Γνωρίζει τα δίκτυα διανομής ηλεκτρικού ρεύματος, φροντίζει για τα σχέδια και την ενημέρωση τους.
- Διεξάγει επιθεωρήσεις των κτηρίων και των εγκαταστάσεων προκείμενου να διαπιστώνει την ασφαλή και αποδοτική λειτουργία τους.
- Είναι υπεύθυνος για το σύστημα πυρανίχνευσης του ξενοδοχείου και για την συντήρηση του εξοπλισμού.
- Εξασφαλίζει την άριστη κατάσταση και γενικότερα τη συντήρηση των πισινών.
- Είναι υπεύθυνος για τον έλεγχο των εξωτερικών συνεργείων καθ’ όλη την διάρκεια παραμονής τους εντός του ξενοδοχείου, την καθοδήγηση τους για την εκτέλεση του έργου που έχουν αναλάβει και τον έλεγχο παράδοσης αυτού.
- Ελέγχει το πρόγραμμα βλαβών και εξασφαλίζει την άμεση αποκατάσταση αυτών.
- Είναι ενήμερος για τις εκδηλώσεις και γεγονότα που πραγματοποιούνται στο ξενοδοχείο, και εξασφαλίζει την άριστη κάλυψη τους από τεχνικής πλευράς.
- Κάνει προτάσεις για την βελτίωση της λειτουργίας του ξενοδοχείου σε τεχνικά θέματα.
Απαραίτητα προσόντα:
- Εργασιακή εμπειρία σε παρόμοια θέση στον ξενοδοχειακό κλάδο 5 έτη.
- Καλή χρήση της Αγγλικής γλώσσας.
- Άριστη χρήση Office ή άλλων προγραμμάτων ΗΥ.
- Γνώση διαχείρισης έργων.
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Restaurant Manager
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Full - Time
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Heraklion Crete
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Don’t ride the wave. Be the one who starts it.
Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations. We seek an experienced Restaurant Manager to join our team at the Atlantica Caldera Palace 5* hotel in Heraklion, Crete island.
The ideal candidate should have experience managing a restaurant within a luxury hotel or resort setting, focusing on providing exceptional service, training, and leadership.
Responsibilities
- Manage the daily restaurant operations to ensure the smooth running of the outlet, including effective management of staffing levels
- Train, motivate, and coach employees, ensuring staff are delivering the Atlantica values, philosophy and standards of service excellence
- Implement effective procedures for food and beverage quality control, presentation, and service according to the company's standards
- Manage guest feedback and resolve complaints in a timely and satisfactory manner
Requirements
- 2+ years of experience in a restaurant management position within a luxury hotel or resort
- Proven experience in managing and supervising teams, with the ability to motivate and build morale
- Excellent organizational, communication, and problem-solving skills with strong attention to detail
- Excellent command of the English language
- Passion for delivering exceptional guest experiences.
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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Housekeeping Manager
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Full - Time
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Rhodes
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become a DREAM MAKER
Atlantica Hotels & Resorts, the leading hotel company in Cyprus and Greece, is expanding its operations.
We seek experienced Housekeeping Managers to join our housekeeping teams at the Atlantica Hotels 5* in Kolymbia Rhodes island starting from 01/03/2025.
The Housekeeping Manager will ensure that the highest level of cleanliness and maintenance is achieved while supporting the company's philosophy of Greek hospitality.
Responsibilities
- Manage the overall housekeeping and laundry operations, including managing a team of housekeepers and ensuring that they are providing exceptional service to guests
- Supervise the operation of linen, uniform, supply and storage rooms.
- Develop and maintain effective working relationships with other departments to ensure seamless communication and cooperation across all aspects of operations
- Inspect and approve all supply requisitions for the housekeeping department, and maintain par stock, inventory control, and cost-control procedures for all materials.
- Establish and maintain standard operating procedures (SOP) for cleaning and initiate new procedures to increase the efficiency of labor and product use.
- Ensure that all equipment and machinery, including guest room appliances, are in good working order through regular inspections and maintenance
- Train, mentor, and support the housekeeping staff to ensure that they have the tools and knowledge they need to provide excellent service to guests
Requirements
- At least 5 years of housekeeping management experience in a luxury hospitality environment
- Excellent communication skills, with the ability to interact effectively with guests and staff at all levels of the organization
- Good organizational and time management skills, with the ability to prioritize tasks effectively
- Strong attention to detail, with a thorough understanding of housekeeping and laundry operations
- Ability to multitask in a fast-paced and dynamic environment
- Proficient in MS Office and other relevant computer programs. Knowledge of the Protel PMS will be considered as an asset
Benefits
- Competitive salary and other benefits (as per local legislation)
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
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