Position Summary
The Operations Manager – Fit-Out is responsible for overseeing the planning, coordination, and execution of fit-out projects to ensure they are delivered safely, on time, within budget, and to the required quality standards. The role supports the Head of Fit-Out by managing operational teams, optimizing resources, and ensuring effective project delivery across multiple sites.
Key Responsibilities & Accountabilities
1.0) Operational Oversight of Fit-Out Projects Manage the day-to-day operations of multiple fit-out projects, ensuring that work is executed according to project plans, schedules, and specifications while maintaining efficiency and productivity across all sites.
2.0) Project Planning and Coordination
Collaborate with project managers, site managers, and design teams to develop detailed project plans, timelines, and resource allocations to ensure the smooth execution of interior fit-out works.
3.0) Team Leadership and Performance Management
Lead and support site managers, foremen, and operational staff, providing direction, mentorship, and performance oversight to ensure teams meet operational objectives and maintain high standards of workmanship.
4.0) Resource and Logistics Management
Coordinate the allocation of labour, materials, equipment, and subcontractors to ensure optimal resource utilization and minimize project delays or disruptions.
5.0) Budget and Cost Control
Monitor operational costs and project expenditures, ensuring projects remain within budget by identifying cost-saving opportunities, managing variations, and supporting financial forecasting. While not a primary responsibility, the role may also contribute to the preparation of quotations or tender submissions, either indirectly through the provision of operational input or directly when required.
6.0) Client and Stakeholder Coordination
Act as a key operational contact for clients, consultants, subcontractors, and suppliers, ensuring effective communication and timely resolution of project-related issues.
7.0) Risk Management and Problem Resolution
Identify potential operational risks and project challenges early, implementing mitigation strategies and proactive solutions to maintain project momentum.
8.0) Reporting and Strategic Support
Provide regular operational reports, performance metrics, and project updates to the Head of Fit-Out, contributing to strategic planning, operational improvements, and business growth initiatives.
9.0) Quality Assurance and Standards
Implement and maintain quality control procedures to ensure all fit-out works meet design specifications, client expectations, and industry standards.
10.0) Health, Safety, and Compliance
Ensure strict adherence to health, safety regulations across all project sites, promoting a strong safety culture and ensuring compliance with company policies and legal requirements.
11.0) Environment Comply with all environmental policies, procedures, and legal requirements, and actively support initiatives to reduce environmental impact, waste, and resource consumption in the workplace
Level of Education Standard & Experience Required
· MQF LEVEL 6 (DEGREE)
· LANGUAGES- WRITTEN/SPOKEN - strong communication skills in English / Maltese
Compatibility with the Company’s Values
· Possess an aptitude towards creating a safe environment to himself and others
· Be able to commit and provide quality to his/her line of work
· Strive to create a customer-driven approach
· Believe that teamwork makes work more efficient and leads to better productivity
· Show respect and integrity at the workplace and able to work in a team
· Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required
· Cultivate a strong understanding of key social and environmental issues
Competencies
1. Leadership/Management
· People management and supervisory skills to supervise a team
2. Personal
· Organisational and planning skills
· Problem solving and decision-making skills
· Time management and multitasking skills
· The ability to work under pressure and meet deadlines
· The ability to work independently and as part of a team
· A methodical approach to work, A sense of initiative, Accuracy, Assertiveness, Attention to detail, Business acumen, Diligence, Efficiency, Flexibility, Proactive and energetic attitude
3. Technical (Specific to the Job)
· Knowledge of Fit-Out Projects.
· Strong attention to detail and quality.
4. Information Technology
· IT Tools required for the Job.
5. Health & Safety
· Knowledge of health and safety procedures