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Company Overview:
Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine-tasting.
Job Description
Position Overview:
The Waiter A is an integral part of the dining experience at Casale Panayiotis. They are responsible for providing exceptional customer service and delivering high-quality food and beverages to our guests. The ideal candidate should have a strong passion for hospitality and be dedicated to ensuring a memorable dining experience for all guests.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Present menus and provide detailed information about menu items
- Take food and beverage orders accurately and efficiently
- Assist guests in making menu choices, including providing recommendations and special requests
- Serve food and beverages to guests according to established standards
- Monitor and maintain dining area cleanliness and appearance
- Handle guest inquiries and complaints in a polite and timely manner
- Process payments and ensure accurate billing
- Collaborate with kitchen staff to ensure timely delivery of food and drinks
- Adhere to all food safety and sanitation guidelines
- Upsell and promote menu items, specials, and promotions
- Assist with setting up tables and decorations for special events and occasions
- Continuously strive to provide exceptional customer service and exceed guest expectations
Requirements:
- High school diploma or equivalent
- Proven experience as a waiter or server in a high-end restaurant or hotel
- Excellent communication and customer service skills
- Knowledge of food and beverage menus and specials
- Ability to handle multiple tasks and work in a fast-paced environment
- Strong attention to detail and accuracy
- Basic math and cash handling skills
- Knowledge of food safety and sanitation practices
- Availability to work weekends, holidays, and evenings as needed
- Fluent in English, knowledge of other languages is an asset
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a passionate and dedicated individual with a strong background in hospitality, we would love to hear from you. Apply now to be a part of our team at Casale Panayiotis.
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Company Overview:
Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine-tasting.
Job Description
Position Overview:
The Waiter A is an integral part of the dining experience at Casale Panayiotis. They are responsible for providing exceptional customer service and delivering high-quality food and beverages to our guests. The ideal candidate should have a strong passion for hospitality and be dedicated to ensuring a memorable dining experience for all guests.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Present menus and provide detailed information about menu items
- Take food and beverage orders accurately and efficiently
- Assist guests in making menu choices, including providing recommendations and special requests
- Serve food and beverages to guests according to established standards
- Monitor and maintain dining area cleanliness and appearance
- Handle guest inquiries and complaints in a polite and timely manner
- Process payments and ensure accurate billing
- Collaborate with kitchen staff to ensure timely delivery of food and drinks
- Adhere to all food safety and sanitation guidelines
- Upsell and promote menu items, specials, and promotions
- Assist with setting up tables and decorations for special events and occasions
- Continuously strive to provide exceptional customer service and exceed guest expectations
Requirements:
- High school diploma or equivalent
- Proven experience as a waiter or server in a high-end restaurant or hotel
- Excellent communication and customer service skills
- Knowledge of food and beverage menus and specials
- Ability to handle multiple tasks and work in a fast-paced environment
- Strong attention to detail and accuracy
- Basic math and cash handling skills
- Knowledge of food safety and sanitation practices
- Availability to work weekends, holidays, and evenings as needed
- Fluent in English, knowledge of other languages is an asset
We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a passionate and dedicated individual with a strong background in hospitality, we would love to hear from you. Apply now to be a part of our team at Casale Panayiotis.
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Casale Panayiotis is a luxury hotel nestled in the picturesque village of Kalopanayiotis in the Troodos Mountains of Cyprus. We are renowned for our commitment to offering guests an authentic Cypriot experience combined with exceptional hospitality and service. We are currently seeking a dedicated and experienced individual to join our team as a Head Waiter.
Job Overview:Â As the Head Waiter, you will oversee the dining experience in our restaurant, ensuring that guests receive impeccable service and enjoy a memorable culinary experience. You will lead a team of waitstaff, providing guidance and support to deliver service excellence while maintaining the highest standards of professionalism and hospitality.
Key Responsibilities:
- Supervise and coordinate the activities of the waitstaff to ensure smooth and efficient service during breakfast, lunch, and dinner shifts.
- Train, mentor, and motivate team members, setting clear expectations for performance and providing ongoing feedback and coaching.
- Ensure that all guests are greeted promptly, seated comfortably, and provided with menus and beverage options in a courteous and knowledgeable manner.
- Take orders accurately and efficiently, communicating special requests or dietary restrictions to the kitchen staff.
- Monitor the pace of service and dining room activity, anticipating guests’ needs and proactively addressing any issues or concerns.
- Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and seasonal specials, to assist guests with their selections and provide recommendations.
- Coordinate with the kitchen and bar staff to ensure timely delivery of food and beverages to guests’ tables, maintaining quality and presentation standards.
- Handle guest inquiries, complaints, and special requests with professionalism and empathy, resolving issues promptly and escalating as needed.
- Oversee the setup and breakdown of dining areas, ensuring cleanliness, organization, and compliance with health and safety regulations.
- Assist with inventory management, including monitoring stock levels, placing orders, and managing supplies to minimize waste and maximize efficiency.
- Collaborate with the management team to develop and implement service standards, policies, and procedures to enhance the guest experience and optimize operations.
- Uphold Casale Panayiotis’s commitment to sustainability and local sourcing by promoting eco-friendly practices and showcasing regional cuisine and products.
- Lead by example, embodying Casale Panayiotis’s values of excellence, integrity, and genuine hospitality in all interactions with guests and colleagues.
Qualifications:
- Previous experience in a supervisory role in a fine dining restaurant or luxury hotel environment.
- Extensive knowledge of food and beverage operations, including service techniques, wine pairings, and menu presentation.
- Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.
- Exceptional customer service skills, with a genuine passion for exceeding guests’ expectations.
- Excellent organizational and multitasking abilities, with a keen eye for detail and a proactive approach to problem-solving.
- Proficiency in point-of-sale (POS) systems and basic computer skills.
- Flexibility to work evenings, weekends, and holidays as required.
- Fluency in English; knowledge of additional languages such as Greek is a plus.
Benefits:
- Competitive salary
- Employee discounts on accommodations, dining, and spa services
- Professional development opportunities
- Stunning mountain scenery and a supportive work environment
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Casale Panayiotis is a luxury hotel nestled in the picturesque village of Kalopanayiotis in the Troodos Mountains of Cyprus. We are renowned for our commitment to offering guests an authentic Cypriot experience combined with exceptional hospitality and service. We are currently seeking a dedicated and experienced individual to join our team as a Head Waiter.
Job Overview:Â As the Head Waiter, you will oversee the dining experience in our restaurant, ensuring that guests receive impeccable service and enjoy a memorable culinary experience. You will lead a team of waitstaff, providing guidance and support to deliver service excellence while maintaining the highest standards of professionalism and hospitality.
Key Responsibilities:
- Supervise and coordinate the activities of the waitstaff to ensure smooth and efficient service during breakfast, lunch, and dinner shifts.
- Train, mentor, and motivate team members, setting clear expectations for performance and providing ongoing feedback and coaching.
- Ensure that all guests are greeted promptly, seated comfortably, and provided with menus and beverage options in a courteous and knowledgeable manner.
- Take orders accurately and efficiently, communicating special requests or dietary restrictions to the kitchen staff.
- Monitor the pace of service and dining room activity, anticipating guests’ needs and proactively addressing any issues or concerns.
- Maintain a thorough knowledge of the menu, including ingredients, preparation methods, and seasonal specials, to assist guests with their selections and provide recommendations.
- Coordinate with the kitchen and bar staff to ensure timely delivery of food and beverages to guests’ tables, maintaining quality and presentation standards.
- Handle guest inquiries, complaints, and special requests with professionalism and empathy, resolving issues promptly and escalating as needed.
- Oversee the setup and breakdown of dining areas, ensuring cleanliness, organization, and compliance with health and safety regulations.
- Assist with inventory management, including monitoring stock levels, placing orders, and managing supplies to minimize waste and maximize efficiency.
- Collaborate with the management team to develop and implement service standards, policies, and procedures to enhance the guest experience and optimize operations.
- Uphold Casale Panayiotis’s commitment to sustainability and local sourcing by promoting eco-friendly practices and showcasing regional cuisine and products.
- Lead by example, embodying Casale Panayiotis’s values of excellence, integrity, and genuine hospitality in all interactions with guests and colleagues.
Qualifications:
- Previous experience in a supervisory role in a fine dining restaurant or luxury hotel environment.
- Extensive knowledge of food and beverage operations, including service techniques, wine pairings, and menu presentation.
- Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.
- Exceptional customer service skills, with a genuine passion for exceeding guests’ expectations.
- Excellent organizational and multitasking abilities, with a keen eye for detail and a proactive approach to problem-solving.
- Proficiency in point-of-sale (POS) systems and basic computer skills.
- Flexibility to work evenings, weekends, and holidays as required.
- Fluency in English; knowledge of additional languages such as Greek is a plus.
Benefits:
- Competitive salary
- Employee discounts on accommodations, dining, and spa services
- Professional development opportunities
- Stunning mountain scenery and a supportive work environment
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Company Overview:
Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine tasting.
Position Overview
We are looking for a passionate and dedicated Cook B to join our kitchen team. The ideal candidate will assist in the preparation and cooking of high-quality dishes, ensuring that all culinary standards are met. You will work closely with our executive chef and kitchen staff to maintain excellence in all culinary operations.
Key Responsibilities:
- Assist in the preparation and cooking of meals according to established recipes and standards.
- Ensure food quality, presentation, and hygiene are consistently met.
- Maintain cleanliness and organization in the kitchen area, complying with health and safety regulations.
- Work collaboratively with the kitchen team to ensure efficient and smooth operations.
- Assist with inventory management, including checking stock levels and reporting shortages.
- Support the executive chef and senior cooks in developing new dishes and menu items.
- Adhere to kitchen policies and procedures, ensuring timely and accurate delivery of meals.
Qualifications & Requirements:
- Proven experience as a Cook B or similar role in a professional kitchen.
- Knowledge of various cooking techniques and food preparation methods.
- Familiarity with health and safety regulations in a kitchen environment.
- Ability to work under pressure in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Team player with excellent communication skills.
- Flexibility to work shifts, including weekends and holidays.
- Culinary diploma or relevant certification is a plus but not required.
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Company Overview:
Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine tasting.
Position Overview
We are looking for a passionate and dedicated Cook B to join our kitchen team. The ideal candidate will assist in the preparation and cooking of high-quality dishes, ensuring that all culinary standards are met. You will work closely with our executive chef and kitchen staff to maintain excellence in all culinary operations.
Key Responsibilities:
- Assist in the preparation and cooking of meals according to established recipes and standards.
- Ensure food quality, presentation, and hygiene are consistently met.
- Maintain cleanliness and organization in the kitchen area, complying with health and safety regulations.
- Work collaboratively with the kitchen team to ensure efficient and smooth operations.
- Assist with inventory management, including checking stock levels and reporting shortages.
- Support the executive chef and senior cooks in developing new dishes and menu items.
- Adhere to kitchen policies and procedures, ensuring timely and accurate delivery of meals.
Qualifications & Requirements:
- Proven experience as a Cook B or similar role in a professional kitchen.
- Knowledge of various cooking techniques and food preparation methods.
- Familiarity with health and safety regulations in a kitchen environment.
- Ability to work under pressure in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Team player with excellent communication skills.
- Flexibility to work shifts, including weekends and holidays.
- Culinary diploma or relevant certification is a plus but not required.
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About Us:
Casale Panayiotis is a luxury boutique hotel set in the picturesque mountain village of Kalopanayiotis, Cyprus. Blending traditional charm with modern comfort, we provide a unique experience for our guests with exceptional service and a welcoming environment. We are seeking a dedicated Reservation Agent to join our team and contribute to delivering memorable stays for our guests.
Key Responsibilities:
- Handle guest reservations via phone, email, and online booking platforms in a professional and courteous manner.
- Provide detailed information about room availability, hotel amenities, and local attractions.
- Respond to inquiries and resolve any booking-related issues with accuracy and efficiency.
- Process special requests, ensuring personalized service for each guest.
- Collaborate with front desk and housekeeping teams to ensure seamless guest experiences.
- Maintain accurate records of reservations, cancellations, and modifications.
- Maximize revenue by offering upgrades and promoting special packages.
- Uphold the hotel's high standard of hospitality and guest service at all times.
Skills & Qualifications:
- Proven experience in reservations, front desk, or a related role in hospitality.
- Exceptional communication skills, both written and verbal.
- Strong attention to detail and organizational skills.
- Proficiency in reservation software (experience with property management systems is a plus).
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluency in English is required, and knowledge of Greek or other languages is an advantage.
- Passion for delivering outstanding guest service and exceeding expectations.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a scenic, tranquil environment.
- Career development opportunities in a growing boutique hotel.
- A supportive, friendly team that values work-life balance.
- Discounts on hotel services, including spa treatments and dining.
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About Us:
Casale Panayiotis is a luxury boutique hotel set in the picturesque mountain village of Kalopanayiotis, Cyprus. Blending traditional charm with modern comfort, we provide a unique experience for our guests with exceptional service and a welcoming environment. We are seeking a dedicated Reservation Agent to join our team and contribute to delivering memorable stays for our guests.
Key Responsibilities:
- Handle guest reservations via phone, email, and online booking platforms in a professional and courteous manner.
- Provide detailed information about room availability, hotel amenities, and local attractions.
- Respond to inquiries and resolve any booking-related issues with accuracy and efficiency.
- Process special requests, ensuring personalized service for each guest.
- Collaborate with front desk and housekeeping teams to ensure seamless guest experiences.
- Maintain accurate records of reservations, cancellations, and modifications.
- Maximize revenue by offering upgrades and promoting special packages.
- Uphold the hotel's high standard of hospitality and guest service at all times.
Skills & Qualifications:
- Proven experience in reservations, front desk, or a related role in hospitality.
- Exceptional communication skills, both written and verbal.
- Strong attention to detail and organizational skills.
- Proficiency in reservation software (experience with property management systems is a plus).
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluency in English is required, and knowledge of Greek or other languages is an advantage.
- Passion for delivering outstanding guest service and exceeding expectations.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a scenic, tranquil environment.
- Career development opportunities in a growing boutique hotel.
- A supportive, friendly team that values work-life balance.
- Discounts on hotel services, including spa treatments and dining.
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Company Overview:
Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine tasting.
Job Description
Position Overview:
Casale Panayiotis is seeking a friendly and professional Receptionist to join our team. As the face of our hotel, you will play a key role in ensuring exceptional guest experiences. You will be responsible for welcoming guests, handling check-ins and check-outs, and providing general administrative support, all while maintaining a positive and organized front desk environment.
Responsibilities:
- Greet and welcome guests with warmth and professionalism upon arrival.
- Efficiently handle guest check-ins and check-outs, verifying identification and processing payments.
- Answer phone calls and emails promptly, offering helpful information and assistance.
- Address guest inquiries and concerns in a courteous manner, ensuring timely resolution.
- Maintain a tidy and organized reception area at all times.
- Assist guests with requests, including transportation bookings, directions, and arranging amenities.
- Collaborate with other team members to ensure smooth daily operations.
- Follow company policies and procedures, ensuring compliance with all relevant regulations and standards.
Qualifications:
- Prior experience in a customer service or hospitality role is preferred.
- Strong communication and interpersonal skills.
- Ability to remain calm and composed in busy or high-pressure situations.
- Excellent organizational skills and attention to detail.
- Proficient in basic computer skills, including Microsoft Office Suite.
- Availability to work flexible shifts, including weekends and holidays.
- Ability to multitask and manage time effectively.
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Company Overview:
Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine tasting.
Job Description
Position Overview:
Casale Panayiotis is seeking a friendly and professional Receptionist to join our team. As the face of our hotel, you will play a key role in ensuring exceptional guest experiences. You will be responsible for welcoming guests, handling check-ins and check-outs, and providing general administrative support, all while maintaining a positive and organized front desk environment.
Responsibilities:
- Greet and welcome guests with warmth and professionalism upon arrival.
- Efficiently handle guest check-ins and check-outs, verifying identification and processing payments.
- Answer phone calls and emails promptly, offering helpful information and assistance.
- Address guest inquiries and concerns in a courteous manner, ensuring timely resolution.
- Maintain a tidy and organized reception area at all times.
- Assist guests with requests, including transportation bookings, directions, and arranging amenities.
- Collaborate with other team members to ensure smooth daily operations.
- Follow company policies and procedures, ensuring compliance with all relevant regulations and standards.
Qualifications:
- Prior experience in a customer service or hospitality role is preferred.
- Strong communication and interpersonal skills.
- Ability to remain calm and composed in busy or high-pressure situations.
- Excellent organizational skills and attention to detail.
- Proficient in basic computer skills, including Microsoft Office Suite.
- Availability to work flexible shifts, including weekends and holidays.
- Ability to multitask and manage time effectively.
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Company Overview:
Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine tasting.
Position Overview
We are looking for a passionate and dedicated Cook A to join our dynamic kitchen team. The ideal candidate will assist in the preparation and cooking of high-quality dishes, ensuring that all culinary standards are met. You will work closely with our executive chef and kitchen staff to maintain excellence in all culinary operations.
Key Responsibilities:
- Prepare and cook high-quality dishes according to established recipes and standards.
- Assist with the development of new menu items and daily specials.
- Ensure that all food preparation meets hygiene and safety standards.
- Maintain a clean and organized workspace, including food storage areas.
- Collaborate with other kitchen staff to ensure smooth operations and service.
- Monitor stock levels, and place orders for ingredients as necessary.
- Adhere to portion control and waste management procedures.
- Assist with training and mentoring junior kitchen staff as needed.
Qualifications:
- Proven experience as a Cook A or similar role in a fast-paced kitchen environment.
- Excellent knowledge of cooking techniques, kitchen equipment, and food safety standards.
- Strong understanding of Cypriot cuisine and Mediterranean flavors.
- Ability to work under pressure and multitask in a high-energy kitchen.
- Flexibility to work in shifts, including weekends and holidays.
- A positive attitude, teamwork skills, and a passion for delivering exceptional culinary experiences.
What We Offer:
- Competitive salary based on experience.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- The chance to work in a stunning location with a team that values quality and creativity.
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Company Overview:
Casale Panayiotis is a luxury boutique hotel located in the picturesque village of Kalopanayiotis in the Troodos mountains of Cyprus. Surrounded by pristine nature and stunning views, our hotel offers guests a unique and authentic experience of Cypriot hospitality and culture. Our facility includes a restaurant, spa, and various leisure activities such as hiking and wine tasting.
Position Overview
We are looking for a passionate and dedicated Cook A to join our dynamic kitchen team. The ideal candidate will assist in the preparation and cooking of high-quality dishes, ensuring that all culinary standards are met. You will work closely with our executive chef and kitchen staff to maintain excellence in all culinary operations.
Key Responsibilities:
- Prepare and cook high-quality dishes according to established recipes and standards.
- Assist with the development of new menu items and daily specials.
- Ensure that all food preparation meets hygiene and safety standards.
- Maintain a clean and organized workspace, including food storage areas.
- Collaborate with other kitchen staff to ensure smooth operations and service.
- Monitor stock levels, and place orders for ingredients as necessary.
- Adhere to portion control and waste management procedures.
- Assist with training and mentoring junior kitchen staff as needed.
Qualifications:
- Proven experience as a Cook A or similar role in a fast-paced kitchen environment.
- Excellent knowledge of cooking techniques, kitchen equipment, and food safety standards.
- Strong understanding of Cypriot cuisine and Mediterranean flavors.
- Ability to work under pressure and multitask in a high-energy kitchen.
- Flexibility to work in shifts, including weekends and holidays.
- A positive attitude, teamwork skills, and a passion for delivering exceptional culinary experiences.
What We Offer:
- Competitive salary based on experience.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- The chance to work in a stunning location with a team that values quality and creativity.
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