Career Opportunities

Managed by MGR Human Resources

MGR Human Resources, a member of MAP S.Platis Group, provides comprehensive HR Services to the Group and to Clients. Our expert team of HR consultants is dedicated to providing exceptional service to candidates, offering a consultative approach to address the candidates’ needs and aspirations, while ensuring a positive overall application process experience.

MAP S.Platis Group offers a wide range of career opportunities to both young graduates and experienced professionals who wish to advance their career within a professional and high-standard business environment.

If you have already applied for a vacancy with MGR Human Resources in the past and wish to update your personal details or apply for a new career opportunity, please click on the login button on the top right of this page.

Kindly note that candidates who applied for previous positions will need to resubmit an application for any of our current vacancies.

Upon submission of your application, you should receive a confirmation email.

Explore current career opportunities.

MGR Human Resources Clients

	Διευθυντής Καφεστιατορίου (Λεμεσός, Κύπρος)

Πελάτης μας, ένας εκ των πλέον αναγνωρισμένων ομίλων εστίασης στην Κύπρο, επιθυμεί να προσλάβει έμπειρα και δυναμικά στελέχη για θέσεις Διευθυντή Καφεστιατορίου υψηλών πρ ...

Πελάτης μας, ένας εκ των πλέον αναγνωρισμένων ομίλων εστίασης στην Κύπρο, επιθυμεί να προσλάβει έμπειρα και δυναμικά στελέχη για θέσεις Διευθυντή Καφεστιατορίου υψηλών προδιαγραφών στη Λεμεσό, για άμεση εργοδότηση.

Η θέση

Ο/η κάτοχος της θέσης θα έχει την ευθύνη για την οργάνωση και επίβλεψη της ομαλής διεκπεραίωσης όλων των λειτουργιών του Καφεστιατορίου ευθύνης του. Μεταξύ άλλων, τα κύρια καθήκοντα της θέσης περιλαμβάνουν:

Αποτελεσματικό συντονισμό όλων των καθημερινών δραστηριοτήτων.
Παρακολούθηση του βαθμού υλοποίησης των προκαθορισμένων στόχων (π.χ. πωλήσεις, λειτουργικά έξοδα, απώλειες) του Καφεστιατορίου και λήψη διορθωτικών ενεργειών.
Διασφάλιση και επίβλεψη ότι το προσωπικό διεκπεραιώνει αποτελεσματικά και με συνέπεια τα καθήκοντα που του έχουν ανατεθεί.
Διασφάλιση ότι ο ίδιος και το προσωπικό του εξυπηρετούν τους πελάτες με ευγένεια και προθυμία και εργάζονται με στόχο την άριστη και ποιοτική εξυπηρέτησή τους.
Εκπαίδευση και καθοδήγηση του νεοεισερχόμενου προσωπικού για αποτελεσματική ανάληψη των καθηκόντων του.
Ετοιμασία του προγράμματος εργασίας / βάρδιας του προσωπικού και αποτελεσματική διαχείριση πιθανών αντικαταστάσεων λόγω αδειών, ασθενειών κλπ.
Αποτελεσματική διαχείριση των θεμάτων προσωπικού του Καφεστιατορίου (πχ. τήρηση ωραρίου, εμφάνιση, άδειες προσωπικού κ.α.).
Διασφάλιση σωστής διαχείρισης του ταμείου των Καφεστιατορίου (άνοιγμα, κλείσιμο).
Αποτελεσματικός έλεγχος του επιπέδου των αποθεμάτων του Καφεστιατορίου.
Παραλαβή και έλεγχος των προϊόντων, τόσο σε σχέση με την ποιότητα, ποσότητα και είδος, όσο και σε σχέση με την τήρηση των προκαθορισμένων διαδικασιών παραλαβών.
Συμβολή στη συνεργασία μεταξύ κουζίνας και εξυπηρέτησης.
Τήρηση των προτύπων σερβιρίσματος και εξυπηρέτησης.
Διασφάλιση και έλεγχος των θεμάτων υγιεινής και ασφάλειας καθώς και διασφάλιση της σωστής παρουσίασης και εικόνας του Εστιατορίου.
Τήρηση των θεμάτων ασφάλειας και υγείας στο Καφεστιατορίου και διατήρηση της καλής κατάστασης του εξοπλισμού.

Προσόντα

Εμπειρία τουλάχιστον 3 ετών σε διευθυντική θέση σε Καφεστιατόριο ή/και ξενοδοχειακή μονάδα στον επισιτιστικό τομέα
Προσήλωση στο αποτέλεσμα
Προσανατολισμός στον πελάτη
Εμπορική αντίληψη
Ικανότητα άμεσης επίλυσης θεμάτων που προκύπτουν
Υψηλό επίπεδο δέσμευσης
Ικανότητα παρακίνησης του προσωπικού
Άριστη γνώση της Ελληνικής και Αγγλικής γλώσσας σε γραπτό και προφορικό λόγο
Άριστη γνώση ηλεκτρονικών υπολογιστών και συστημάτων

Απολαβές

Προσφέρεται ελκυστικό πακέτο απολαβών αναλόγως των προσόντων και της σχετικής εργασιακής εμπειρίας. Παρέχεται επιπρόσθετα διαμονή και σίτιση σε υποψηφίους εξωτερικού οι οποίοι είναι πρόθυμοι να μετεγκατασταθούν για μόνιμη εργασία στην Κύπρο.

Αιτήσεις

Όλες οι αιτήσεις θα τύχουν εμπιστευτικού χειρισμού.

Οι ενδιαφερόμενοι παρακαλούνται όπως υποβάλουν την αίτηση τους ηλεκτρονικά ακολουθώντας τον πιο κάτω σύνδεσμο μέχρι την Παρασκευή, 07/04/2023.

Σημειώνεται ότι μόνο οι επιτυχόντες υποψήφιοι θα ενημερώνονται.

Ο πελάτης μας είναι εργοδότης παροχής ίσων ευκαιριών.

Η θέση

Αποτελεσματικό συντονισμό όλων των καθημερινών δραστηριοτήτων.
Παρακολούθηση του βαθμού υλοποίησης των προκαθορισμένων στόχων (π.χ. πωλήσεις, λειτουργικά έξοδα, απώλειες) του Καφεστιατορίου και λήψη διορθωτικών ενεργειών.
Διασφάλιση και επίβλεψη ότι το προσωπικό διεκπεραιώνει αποτελεσματικά και με συνέπεια τα καθήκοντα που του έχουν ανατεθεί.
Διασφάλιση ότι ο ίδιος και το προσωπικό του εξυπηρετούν τους πελάτες με ευγένεια και προθυμία και εργάζονται με στόχο την άριστη και ποιοτική εξυπηρέτησή τους.
Εκπαίδευση και καθοδήγηση του νεοεισερχόμενου προσωπικού για αποτελεσματική ανάληψη των καθηκόντων του.
Ετοιμασία του προγράμματος εργασίας / βάρδιας του προσωπικού και αποτελεσματική διαχείριση πιθανών αντικαταστάσεων λόγω αδειών, ασθενειών κλπ.
Αποτελεσματική διαχείριση των θεμάτων προσωπικού του Καφεστιατορίου (πχ. τήρηση ωραρίου, εμφάνιση, άδειες προσωπικού κ.α.).
Διασφάλιση σωστής διαχείρισης του ταμείου των Καφεστιατορίου (άνοιγμα, κλείσιμο).
Αποτελεσματικός έλεγχος του επιπέδου των αποθεμάτων του Καφεστιατορίου.
Παραλαβή και έλεγχος των προϊόντων, τόσο σε σχέση με την ποιότητα, ποσότητα και είδος, όσο και σε σχέση με την τήρηση των προκαθορισμένων διαδικασιών παραλαβών.
Συμβολή στη συνεργασία μεταξύ κουζίνας και εξυπηρέτησης.
Τήρηση των προτύπων σερβιρίσματος και εξυπηρέτησης.
Διασφάλιση και έλεγχος των θεμάτων υγιεινής και ασφάλειας καθώς και διασφάλιση της σωστής παρουσίασης και εικόνας του Εστιατορίου.
Τήρηση των θεμάτων ασφάλειας και υγείας στο Καφεστιατορίου και διατήρηση της καλής κατάστασης του εξοπλισμού.

Προσόντα

Εμπειρία τουλάχιστον 3 ετών σε διευθυντική θέση σε Καφεστιατόριο ή/και ξενοδοχειακή μονάδα στον επισιτιστικό τομέα
Προσήλωση στο αποτέλεσμα
Προσανατολισμός στον πελάτη
Εμπορική αντίληψη
Ικανότητα άμεσης επίλυσης θεμάτων που προκύπτουν
Υψηλό επίπεδο δέσμευσης
Ικανότητα παρακίνησης του προσωπικού
Άριστη γνώση της Ελληνικής και Αγγλικής γλώσσας σε γραπτό και προφορικό λόγο
Άριστη γνώση ηλεκτρονικών υπολογιστών και συστημάτων

Απολαβές

Αιτήσεις

Όλες οι αιτήσεις θα τύχουν εμπιστευτικού χειρισμού.

Σημειώνεται ότι μόνο οι επιτυχόντες υποψήφιοι θα ενημερώνονται.

Ο πελάτης μας είναι εργοδότης παροχής ίσων ευκαιριών.

	Marketing Officer (Limassol, Cyprus)

On behalf of our client, a leading Hospitality & Leisure Group, we are seeking to recruit a Marketing Officer for its Limassol Head Office. The Position The appointed...

On behalf of our client, a leading Hospitality & Leisure Group, we are seeking to recruit a Marketing Officer for its Limassol Head Office.

The Position

The appointed professional will report to the Chief Executive Officer and will assist with marketing and digital marketing activities as well as with the implementation of the integrated marketing strategy for the Group. The successful candidate will be involved, amongst other, in:

Implementing the Group’s Brand Strategy.
Developing marketing material for existing and new venues.
Planning, developing and executing social media advertising campaigns.
Monitoring key marketing metrics to track success.
Assisting with campaigns, events, digital marketing, and PR.
Working in collaboration with the Group’s Management, enabling them to meet their business objectives by providing them with appropriate tools, materials and presentations.
Advertising across Social media platforms.
Organizing corporate and social events.
Undertaking the management and updating of the Group’s website.
Undertaking market research and analyzing competitors to enable continuous improvement.

Requirements

Bachelor’s degree from a reputable University in Marketing or any other related field
At least 3 years of relevant working experience preferably in the hospitality industry
Knowledge in key areas of digital marketing (social media, SEO and SEM, PPC, content marketing, email marketing)
Experience in Social media management and solid understanding of social media platforms and social marketing
Solid understanding of metrics, digital analytics, with the ability to generate, analyse and interpret data
Knowledge of design software such as Adobe Photoshop, Illustrator, InDesign and HTML
Knowledge of WordPress, Joomla or any other CMS system will be considered an advantage
Knowledge of Mailchimp for email campaigns to clients will be considered an advantage
Strong client relationship management skills
Excellent problem-solving skills
Excellent interpersonal skills
Excellent command of the English and Greek languages

Remuneration

A competitive remuneration package, including performance-related bonus, will be offered to the successful candidate based on qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday, 7^th of April 2023.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

On behalf of our client, a leading Hospitality & Leisure Group, we are seeking to recruit a Marketing Officer for its Limassol Head Office.

The Position

Implementing the Group’s Brand Strategy.
Developing marketing material for existing and new venues.
Planning, developing and executing social media advertising campaigns.
Monitoring key marketing metrics to track success.
Assisting with campaigns, events, digital marketing, and PR.
Working in collaboration with the Group’s Management, enabling them to meet their business objectives by providing them with appropriate tools, materials and presentations.
Advertising across Social media platforms.
Organizing corporate and social events.
Undertaking the management and updating of the Group’s website.
Undertaking market research and analyzing competitors to enable continuous improvement.

Requirements

Bachelor’s degree from a reputable University in Marketing or any other related field
At least 3 years of relevant working experience preferably in the hospitality industry
Knowledge in key areas of digital marketing (social media, SEO and SEM, PPC, content marketing, email marketing)
Experience in Social media management and solid understanding of social media platforms and social marketing
Solid understanding of metrics, digital analytics, with the ability to generate, analyse and interpret data
Knowledge of design software such as Adobe Photoshop, Illustrator, InDesign and HTML
Knowledge of WordPress, Joomla or any other CMS system will be considered an advantage
Knowledge of Mailchimp for email campaigns to clients will be considered an advantage
Strong client relationship management skills
Excellent problem-solving skills
Excellent interpersonal skills
Excellent command of the English and Greek languages

Remuneration

A competitive remuneration package, including performance-related bonus, will be offered to the successful candidate based on qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday, 7^th of April 2023.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

	Key Account Manager (Limassol, Cyprus)

On behalf of our client, is a cloud-based technology solutions agency, we are seeking to recruit a Key Account Manager to join their growing Business Applications Software te...

On behalf of our client, is a cloud-based technology solutions agency, we are seeking to recruit a Key Account Manager to join their growing Business Applications Software team of professionals in Limassol.

The position:

The successful candidate will have a unique profile-building and career growth opportunity in the Digital Technology sector, working alongside highly experienced consultants and global software leaders.

This position will support new and repeat revenue growth by acting as a solution specialist in our product and service portfolio. This is a hybrid role, combining business development and professional services delivery, therefore providing an excellent learning environment.

The successful candidate will be reporting to the Business Development Director and main duties and responsibilities will include amongst other:

Delivering product demonstrations and presentations.
Supporting the sales team in preparing proposals and marketing promotions.
Supporting the project managers and consultants with the Implementation.
Articulating the technical solution (to a high level).
Evaluating the customer's current IT/Business environment and advising on potential solutions.
Track on an ongoing basis Market needs and create competitive go-to-market strategies.

Requirements:

BSc/MSc in Business Administration, Business Technology, Computer Science, IT or any other related field.
Basic understanding of Business Software (Accounting, ERP, CRM & HR Management Systems).
Understanding of sales and pre-sales cycle process.
Excellent organizational and interpersonal skills.
Excellent communication and negotiation skills.
Excellent command of the English and Greek languages, both verbal and written.
Previous experience in sales, pre-sales, implementation services, or project management role in a Software Organization or IT or Business Solution company, will be considered an advantage.

Remuneration

A competitive remuneration package will be offered to the successful candidate based on qualifications and experience, plus a performance-related bonus.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday, 31st of March 2023.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

The position:

The successful candidate will be reporting to the Business Development Director and main duties and responsibilities will include amongst other:

Delivering product demonstrations and presentations.
Supporting the sales team in preparing proposals and marketing promotions.
Supporting the project managers and consultants with the Implementation.
Articulating the technical solution (to a high level).
Evaluating the customer's current IT/Business environment and advising on potential solutions.
Track on an ongoing basis Market needs and create competitive go-to-market strategies.

Requirements:

BSc/MSc in Business Administration, Business Technology, Computer Science, IT or any other related field.
Basic understanding of Business Software (Accounting, ERP, CRM & HR Management Systems).
Understanding of sales and pre-sales cycle process.
Excellent organizational and interpersonal skills.
Excellent communication and negotiation skills.
Excellent command of the English and Greek languages, both verbal and written.
Previous experience in sales, pre-sales, implementation services, or project management role in a Software Organization or IT or Business Solution company, will be considered an advantage.

Remuneration

A competitive remuneration package will be offered to the successful candidate based on qualifications and experience, plus a performance-related bonus.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday, 31st of March 2023.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

	Restaurant Manager (Nicosia, Cyprus)

On behalf of our client, a reputable upmarket Restaurant in Nicosia, we are seeking to recruit an experienced and high calibre professional for the position of Restaurant Man...

On behalf of our client, a reputable upmarket Restaurant in Nicosia, we are seeking to recruit an experienced and high calibre professional for the position of Restaurant Manager.

The Position:

The successful candidate will be responsible for:

Managing daily restaurant operations.
Assisting with menu planning.
Ensuring proper procurement processes and stock control.
Maintaining sanitation standards.
Ensuring guest and employee satisfaction.
Maximizing financial performance.

Requirements:

Degree from a reputable university in Hospitality and Tourism, Management, Business Administration or any other related disciplines
At least 3 years of relevant experience in a managerial position in hospitality
Strong communication and interpersonal skills
People management skills
Advanced organization and planning skills
Excellent numerical and analytical skills
Excellent command of the Greek and English languages, both verbal and written
Computer literacy

Remuneration

An attractive and competitive remuneration package will be offered to the successful candidate, based on qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday, 31^st of March 2023.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

	Asylum & Reception Project Support Officer – interim support – European Union Agency for Asylum (Malta, HQ)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit an Asylum & Reception Project Support Officer – interim support for the European Union Agency for Asylum to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

Contributing to the development, analysis, implementation and reporting of projects and events within the Reception and Vulnerability Sector.
Contributing to the work of the EUAA Reception Network or Vulnerability Expert Network
Researching in different thematic fields (Vulnerability and Reception) and cooperating with colleagues from the other EUAA Centres, Units and Sectors for the coherent implementation of relevant activities.
Fostering the exchange of information and best practices within the framework of the CEAS through the respective networks and assisting with mapping of the different national practices in support of this objective.
Preparing and contributing to workshops related to specific topics in the field of the respective thematic networks named above.
Assisting in the development of methodologies and tools for EUAA support for the implementation of CEAS.
Reporting periodically on activities of the respective networks
Drafting working documents, including concept notes, briefing notes, speaking points, technical documents, reports, monitoring and reporting on indicators, etc.
Where needed, participating in external meetings and conferences and activities in the field of Reception and Vulnerability.
Perform any other task as required by the Head Sector within the Reception and Vulnerability Sector.

Essential criteria:

At least two years of proven professional, relevant knowledge and experience in a position related to the aforementioned duties.
Proven experience in supporting project management and event organisation.
Experience in drafting guidelines, standard operating procedures, background notes, concept notes, position papers and speaking notes.
Experience in collecting data, overseeing the quality of work processes and deliverables, drafting progress reports, etc.

Advantageous criteria:

Professional, relevant knowledge and experience in the field of asylum, vulnerability and/or the reception systems for applicants for international protection, implementing the Common European Asylum System (CEAS)
Experience in drafting guidelines, standard operating procedures, background notes, concept notes, position papers and speaking notes
Experience in designing surveys, collecting data, developing monitoring tools like dashboards and KPI’s, overseeing the quality of work processes and deliverables, drafting progress reports, etc;

Minimum Education:

A level of education that corresponds to completed university studies of at least 3 years attested by a diploma.

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Tuesday, 11^th of April 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

The position

Responsibilities:

Contributing to the development, analysis, implementation and reporting of projects and events within the Reception and Vulnerability Sector.
Contributing to the work of the EUAA Reception Network or Vulnerability Expert Network
Researching in different thematic fields (Vulnerability and Reception) and cooperating with colleagues from the other EUAA Centres, Units and Sectors for the coherent implementation of relevant activities.
Fostering the exchange of information and best practices within the framework of the CEAS through the respective networks and assisting with mapping of the different national practices in support of this objective.
Preparing and contributing to workshops related to specific topics in the field of the respective thematic networks named above.
Assisting in the development of methodologies and tools for EUAA support for the implementation of CEAS.
Reporting periodically on activities of the respective networks
Drafting working documents, including concept notes, briefing notes, speaking points, technical documents, reports, monitoring and reporting on indicators, etc.
Where needed, participating in external meetings and conferences and activities in the field of Reception and Vulnerability.
Perform any other task as required by the Head Sector within the Reception and Vulnerability Sector.

Essential criteria:

At least two years of proven professional, relevant knowledge and experience in a position related to the aforementioned duties.
Proven experience in supporting project management and event organisation.
Experience in drafting guidelines, standard operating procedures, background notes, concept notes, position papers and speaking notes.
Experience in collecting data, overseeing the quality of work processes and deliverables, drafting progress reports, etc.

Advantageous criteria:

Professional, relevant knowledge and experience in the field of asylum, vulnerability and/or the reception systems for applicants for international protection, implementing the Common European Asylum System (CEAS)
Experience in drafting guidelines, standard operating procedures, background notes, concept notes, position papers and speaking notes
Experience in designing surveys, collecting data, developing monitoring tools like dashboards and KPI’s, overseeing the quality of work processes and deliverables, drafting progress reports, etc;

Minimum Education:

A level of education that corresponds to completed university studies of at least 3 years attested by a diploma.

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Tuesday, 11^th of April 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

	Data Engineer (Nicosia, Cyprus)

On behalf of our client, a reputable international organization, we are seeking to recruit a Data Engineer to join their team of professionals in Nicosia. The Position: T...

On behalf of our client, a reputable international organization, we are seeking to recruit a Data Engineer to join their team of professionals in Nicosia.

The Position:

The successful candidate will be responsible for collecting, managing and converting raw data from all departments into useful information that can be interpreted to improve the company performance and main duties and responsibilities will include amongst other:

Collecting, managing, and converting raw data from all company departments.
Collect data from different sources, create and maintain data architectures aligned with business requirements.
Develop data models and pipelines for research and reporting.
Keeping the data accessible and updated while maintaining data quality.
Automate tasks where manual participation can be eliminated.
Identify bugs or performance issues.
Design and maintenance of final dashboards for specific users in Tableau/Metabase.

Requirements:

BSc/MSc in in Computer Science, Information Technology or any other related discipline.
At least 2 years of experience in a similar position.
Experience in building or maintaining ETL process, SQL, database architecture, Python, familiarity with data visualization tools.
Excellent organizational and time-management skills.
Multitasking individual with the ability to prioritize tasks.
Attention to detail.
Ability to work under pressure.
Excellent command of the English and Greek languages, both verbal and written.
Excellent knowledge of MS Office applications (Word, Excel, Outlook).

Remuneration

A competitive remuneration package, including continuous training and career development opportunities and other benefits, will be offered to the successful candidate based on qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday 24th of March 2023.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

On behalf of our client, a reputable international organization, we are seeking to recruit a Data Engineer to join their team of professionals in Nicosia.

The Position:

Collecting, managing, and converting raw data from all company departments.
Collect data from different sources, create and maintain data architectures aligned with business requirements.
Develop data models and pipelines for research and reporting.
Keeping the data accessible and updated while maintaining data quality.
Automate tasks where manual participation can be eliminated.
Identify bugs or performance issues.
Design and maintenance of final dashboards for specific users in Tableau/Metabase.

Requirements:

BSc/MSc in in Computer Science, Information Technology or any other related discipline.
At least 2 years of experience in a similar position.
Experience in building or maintaining ETL process, SQL, database architecture, Python, familiarity with data visualization tools.
Excellent organizational and time-management skills.
Multitasking individual with the ability to prioritize tasks.
Attention to detail.
Ability to work under pressure.
Excellent command of the English and Greek languages, both verbal and written.
Excellent knowledge of MS Office applications (Word, Excel, Outlook).

Remuneration

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday 24th of March 2023.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

	Team Leader – Asylum – interim support - European Union Agency for Asylum (Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Team Leader – Asylum – interim support for the European Union Agency for Asylum to be based Outside EUAA HQ, International Protection Agency and SAFI Barracks in Malta.

The position

Responsibilities

Support the first instance decision-making process by reviewing draft decisions and by providing individual guidance and feedback to the caseworkers.
Coach the caseworkers on their interview and decision-making skills and help identify their training needs with regards to the asylum procedure
Report complex cases and challenges faced throughout the asylum determination process to the Quality Control Unit and/or measure coordinator
Support and provide feedback to EUAA and IPA on the implementation of guidelines, policies, SOPs, templates in relation to the Maltese asylum determination procedure
Liaise with the IPA’s Quality Control Unit on individual cases or in support of the Measure Coordinator
Ensure daily, weekly and monthly monitoring of caseworkers’ workload and productivity to ensure progress towards planned targets
Screen and allocate cases to caseworkers in accordance with their workload
Provide the Field Coordinator general support towards the implementation of caseworkers’ field activities
Support the on-boarding of new CWs
Performs other job-related duties as necessary or as assigned by field coordinator assistant / measure coordinator.

Selection Criteria

A completed university studies of at least three years attested by a diploma
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
Deep knowledge in European Asylum Law and Case Law of CJEU/ECHR
Deep knowledge in European Asylum Procedures’ quality standards
At least one year of experience in conducting asylum interviews and writing well-founded decisions; any additional year of experience will be considered advantageous
Experience in public administration, national or international organisations
Computer literacy, including MS Office Suite, use of internet and web-based applications

Advantageous

University degree in law, social science, public administration or similar

Required skills/competencies

Leadership skills and experience managing small teams or projects
Field experience or experience working under pressure by keeping strict deadlines and managing multiple tasks simultaneously
Excellent communication abilities and soft skills
A pro-active and team-motivating approach
Meticulous, flexible with a can-do approach and attitude to work
Self-motivation and ability to work under minimum supervision
Sharp analytical and troubleshooting skills
Ability to work in a multi-cultural environment

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality.

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Team Leader – Asylum – interim support for the European Union Agency for Asylum to be based Outside EUAA HQ, International Protection Agency and SAFI Barracks in Malta.

The position

Responsibilities

Support the first instance decision-making process by reviewing draft decisions and by providing individual guidance and feedback to the caseworkers.
Coach the caseworkers on their interview and decision-making skills and help identify their training needs with regards to the asylum procedure
Report complex cases and challenges faced throughout the asylum determination process to the Quality Control Unit and/or measure coordinator
Support and provide feedback to EUAA and IPA on the implementation of guidelines, policies, SOPs, templates in relation to the Maltese asylum determination procedure
Liaise with the IPA’s Quality Control Unit on individual cases or in support of the Measure Coordinator
Ensure daily, weekly and monthly monitoring of caseworkers’ workload and productivity to ensure progress towards planned targets
Screen and allocate cases to caseworkers in accordance with their workload
Provide the Field Coordinator general support towards the implementation of caseworkers’ field activities
Support the on-boarding of new CWs
Performs other job-related duties as necessary or as assigned by field coordinator assistant / measure coordinator.

Selection Criteria

A completed university studies of at least three years attested by a diploma
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
Deep knowledge in European Asylum Law and Case Law of CJEU/ECHR
Deep knowledge in European Asylum Procedures’ quality standards
At least one year of experience in conducting asylum interviews and writing well-founded decisions; any additional year of experience will be considered advantageous
Experience in public administration, national or international organisations
Computer literacy, including MS Office Suite, use of internet and web-based applications

Advantageous

University degree in law, social science, public administration or similar

Required skills/competencies

Leadership skills and experience managing small teams or projects
Field experience or experience working under pressure by keeping strict deadlines and managing multiple tasks simultaneously
Excellent communication abilities and soft skills
A pro-active and team-motivating approach
Meticulous, flexible with a can-do approach and attitude to work
Self-motivation and ability to work under minimum supervision
Sharp analytical and troubleshooting skills
Ability to work in a multi-cultural environment

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

	Registration Assistant – interim support - European Union Agency for Asylum (International Protection Agency and SAFI Barracks, Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Registration Assistant – interim support for the European Union Agency for Asylum to be based in Malta, International Protection Agency and SAFI Barracks.

The position

Responsibilities:

Support the registration and lodging of applications for international protection by filling in the appropriate forms and follow related tasks according to guidelines and Standard Operating Procedures.
Support the Front Desk daily activity at Malta’s International Protection Agency and assist with asylum-related procedural tasks.
Provide applicants with detailed information on the registration process, the asylum procedure, their rights and obligations, and the rights and benefits emanating from international protection either in-person or via email.
Support the issuance of protection certificates to beneficiaries of protection according to established procedures and guidelines.
Support the preparation of end of protection or discontinuation of application decisions based on templates.
Perform quality checks of registration and lodging forms of applications for international protection.
Fill in the referral template and send it to the focal point in the team for all cases where there are vulnerability indicators.
Implement data entry/registration of asylum claims and upload scanned documents into the relevant national databases.
When necessary, act as a focal point in support of Flow Managers in relation to the scheduling of registrations/lodging and interviews.
Support the on-boarding of newcomers.
Support voluntary relocation-related activities and the registration of applications for temporary protection.
Provide regular analytical and statistical feedback on activities, services provided and challenges.
Perform any other tasks in the interest of the service, relevant to the specific profile.

Selection criteria:

Post-secondary education attested by a diploma, OR
Secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of at least one year.
Degree in Law, International Relations, International Law, Political or Social Science is advantageous.
Good understanding of Malta’s migration and asylum context.
Knowledge of the Common European Asylum System.
Demonstrated previous experience in similar tasks will be an advantage.
Thorough knowledge of English (at least C1 according to CEFR).
Computer literacy, including MS Office applications (SharePoint, Word, Excel).
Flexibility and fast adaptability to challenges in the field.
Excellent intercultural/interdisciplinary communication skills.

Remuneration

The position falls in hierarchical Category II and the associated salary is €26,147.04 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Registration Assistant – interim support for the European Union Agency for Asylum to be based in Malta, International Protection Agency and SAFI Barracks.

The position

Responsibilities:

Support the registration and lodging of applications for international protection by filling in the appropriate forms and follow related tasks according to guidelines and Standard Operating Procedures.
Support the Front Desk daily activity at Malta’s International Protection Agency and assist with asylum-related procedural tasks.
Provide applicants with detailed information on the registration process, the asylum procedure, their rights and obligations, and the rights and benefits emanating from international protection either in-person or via email.
Support the issuance of protection certificates to beneficiaries of protection according to established procedures and guidelines.
Support the preparation of end of protection or discontinuation of application decisions based on templates.
Perform quality checks of registration and lodging forms of applications for international protection.
Fill in the referral template and send it to the focal point in the team for all cases where there are vulnerability indicators.
Implement data entry/registration of asylum claims and upload scanned documents into the relevant national databases.
When necessary, act as a focal point in support of Flow Managers in relation to the scheduling of registrations/lodging and interviews.
Support the on-boarding of newcomers.
Support voluntary relocation-related activities and the registration of applications for temporary protection.
Provide regular analytical and statistical feedback on activities, services provided and challenges.
Perform any other tasks in the interest of the service, relevant to the specific profile.

Selection criteria:

Post-secondary education attested by a diploma, OR
Secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of at least one year.
Degree in Law, International Relations, International Law, Political or Social Science is advantageous.
Good understanding of Malta’s migration and asylum context.
Knowledge of the Common European Asylum System.
Demonstrated previous experience in similar tasks will be an advantage.
Thorough knowledge of English (at least C1 according to CEFR).
Computer literacy, including MS Office applications (SharePoint, Word, Excel).
Flexibility and fast adaptability to challenges in the field.
Excellent intercultural/interdisciplinary communication skills.

Remuneration

The position falls in hierarchical Category II and the associated salary is €26,147.04 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

	Quality Assurance Officer – interim support - European Union Agency for Asylum (Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Quality Assurance Officer – interim support for the European Union Agency for Asylum to be based in Malta.

The position

Responsibilities:

Ensure consistency in and quality of the processing of applications for international protection by EUAA caseworkers, in line with detailed Standard Operating Procedures and EU asylum acquis and international law of refugee protection.
Provide or contribute to trainings, workshops and meetings related to quality issues in the processing of applications for international protection.
Provide in cooperation/consultation with the Senior Manager for Protection Operations, Senior Protection Officers and other relevant officers/stakeholders, written procedural guidance to staff, such as general procedural guidance, thematic procedural guidance (such as persons with special procedural needs, SGBV, LGBTQI issues) and procedural guidance per procedure (e.g. regular, accelerated, subsequent, last-minute applications), based on national and European legislation.
Develop written guidelines e.g. SOPs, checklists, and templates that are necessary for all the steps of the asylum procedure at first instance.
Update and implement all developments in guidance, quality feedback and SOPs, timely flag shortcomings and inconsistencies and propose improvements and solutions.
Work in close cooperation, consultation with Senior Protection Officers and under the coordination of the Senior Manager for Protection Operations.
Provide second-tier guidance to protection officers and team leaders on conducting interviews with applicants for international protection and on preparing evaluation reports on applications
Regulate meetings between the Team Leaders and IPA representative/s to discuss both procedural and substantial issues which arise in the examination of applications for international protection.
Review evaluation reports of caseworkers and protection officers before signature by the appointed IPA staff.
Work in cooperation and consultation with the quality assurance staff in EUAA’s Asylum Knowledge Centre.
Perform any other tasks in the interest of the service, relevant for the specific profile.

Requirements

Minimum Selection Criteria:

A completed university studies of at least three years attested by a diploma.
Previous experience of at least 3 years as asylum caseworker is required, both in conducting interviews for refugee status determination and in preparing the respective decisions/opinions/recommendations.
Very good understanding of the Maltese migration and asylum context.
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
Computer literacy, including MS Office Suite, use of internet and web-based applications.

Advantageous:

University degree in the field of law, political, humanitarian, and/or social studies.
Relevant post-graduate degree will be considered as an asset.
Experience in vulnerability and exclusion procedures, especially in the Maltese context, will be considered as an asset.
Past experience within the EUAA operations context as caseworker will be considered as an asset.

Required skills:

Excellent intercultural/interdisciplinary communication skills.
Analytical skills and ability to work as a member of team.

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Quality Assurance Officer – interim support for the European Union Agency for Asylum to be based in Malta.

The position

Responsibilities:

Ensure consistency in and quality of the processing of applications for international protection by EUAA caseworkers, in line with detailed Standard Operating Procedures and EU asylum acquis and international law of refugee protection.
Provide or contribute to trainings, workshops and meetings related to quality issues in the processing of applications for international protection.
Provide in cooperation/consultation with the Senior Manager for Protection Operations, Senior Protection Officers and other relevant officers/stakeholders, written procedural guidance to staff, such as general procedural guidance, thematic procedural guidance (such as persons with special procedural needs, SGBV, LGBTQI issues) and procedural guidance per procedure (e.g. regular, accelerated, subsequent, last-minute applications), based on national and European legislation.
Develop written guidelines e.g. SOPs, checklists, and templates that are necessary for all the steps of the asylum procedure at first instance.
Update and implement all developments in guidance, quality feedback and SOPs, timely flag shortcomings and inconsistencies and propose improvements and solutions.
Work in close cooperation, consultation with Senior Protection Officers and under the coordination of the Senior Manager for Protection Operations.
Provide second-tier guidance to protection officers and team leaders on conducting interviews with applicants for international protection and on preparing evaluation reports on applications
Regulate meetings between the Team Leaders and IPA representative/s to discuss both procedural and substantial issues which arise in the examination of applications for international protection.
Review evaluation reports of caseworkers and protection officers before signature by the appointed IPA staff.
Work in cooperation and consultation with the quality assurance staff in EUAA’s Asylum Knowledge Centre.
Perform any other tasks in the interest of the service, relevant for the specific profile.

Requirements

Minimum Selection Criteria:

A completed university studies of at least three years attested by a diploma.
Previous experience of at least 3 years as asylum caseworker is required, both in conducting interviews for refugee status determination and in preparing the respective decisions/opinions/recommendations.
Very good understanding of the Maltese migration and asylum context.
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
Computer literacy, including MS Office Suite, use of internet and web-based applications.

Advantageous:

University degree in the field of law, political, humanitarian, and/or social studies.
Relevant post-graduate degree will be considered as an asset.
Experience in vulnerability and exclusion procedures, especially in the Maltese context, will be considered as an asset.
Past experience within the EUAA operations context as caseworker will be considered as an asset.

Required skills:

Excellent intercultural/interdisciplinary communication skills.
Analytical skills and ability to work as a member of team.

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

	Information Provision Assistant – interim support - European Union Agency for Asylum (Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an Information Provision Assistant – interim support for the European Union Agency for Asylum to be based in Malta, outside EUAA HQ.

The position

Responsibilities:

Under EUAA’s coordination, the Information Provision Assistant supports the International Protection Agency (IPA) in their responsibility to inform asylum seekers and refugees on procedures, rights, obligations.

The Information Provision Assistant supports activities related to content development, design, and revision of information provision materials.

Under EUAA’s coordination, Information Provision Assistant will:

Support the national authorities in determining and approving information to be shared with applicants for international protection
Support concept and content-development of information provision materials on asylum, based on needs assessment
Contribute to the creation of packages and appropriate dissemination tools, using various supports (e.g. leaflet, video, social media), for information provision in relation to access to international protection, rights and obligations, asylum procedures, reception benefits and obligations and specific information related to services (UAMS, LGBTIQ+, etc.)
Ensure to cover the various procedural steps, with simple and clear content, appropriate for the age and level of understanding of the applicants, in a language that the applicant is reasonably supposed to understand
Support testing and adjusting content in timely manner based on feedback received
If needed and requested, support provision of information in the field
Coordinate and communicate with other members of staff as necessary from Malta Operations teams, and regularly consult with relevant colleagues and stakeholders to ensure accuracy of the information provided
Support the development of guidelines, standard operating procedures, information packages, templates, tools, and others as required
Draft documents, concept notes, templates, statistics, minutes, and reports
Research on new developments in the area of asylum in Malta, available mainstream services, and projects, as well as rights and obligations of International Protection applicants
Keep-up to date with the latest projects and initiatives undertaken by national authorities in the field of asylum and reception
Report on a regular basis as per EUAA reporting systems
Perform other job-related duties as necessary or as assigned by the Measure Coordinator or by the Field Coordination Support Officer

Selection criteria:

Post-secondary education attested by a diploma, OR Secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of at least three years;
University degree in a relevant field (preferably Refugee Law and Human Rights Laws, Political science, Social Science, International Relations, International Law) is advantageous.
Excellent knowledge of the legal international & European framework related to international protection and the Common European Asylum System, including specific asylum-related and reception procedures
Proven field experience of minimum three (3) years with regards to asylum and reception related activities related to the tasks described relevant for the provision of information in the field of international protection
Proven experience in conducting research, including desk-based research, related to topics in the field of international protection for various projects, drafting reports, collection of background material
Good understanding of the Maltese asylum and reception context will be considered advantageous
Thorough knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);
Computer literacy, including MS Office Suite, excellent use of internet, web-based applications and search engines;

Required skills

Good intercultural and communication skills and cultural awareness
Ability to work in different settings with capability to work in multi-disciplinary teams in a multi-cultural environment
Ability to work in autonomy, as well as in a team, under minimum supervision
Excellent drafting, analytical and communication skills
Experience working under pressure by keeping strict deadlines and managing multiple tasks simultaneously
Being able to maintain a high level of confidentiality

Remuneration

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

The position

Responsibilities:

The Information Provision Assistant supports activities related to content development, design, and revision of information provision materials.

Under EUAA’s coordination, Information Provision Assistant will:

Support the national authorities in determining and approving information to be shared with applicants for international protection
Support concept and content-development of information provision materials on asylum, based on needs assessment
Contribute to the creation of packages and appropriate dissemination tools, using various supports (e.g. leaflet, video, social media), for information provision in relation to access to international protection, rights and obligations, asylum procedures, reception benefits and obligations and specific information related to services (UAMS, LGBTIQ+, etc.)
Ensure to cover the various procedural steps, with simple and clear content, appropriate for the age and level of understanding of the applicants, in a language that the applicant is reasonably supposed to understand
Support testing and adjusting content in timely manner based on feedback received
If needed and requested, support provision of information in the field
Coordinate and communicate with other members of staff as necessary from Malta Operations teams, and regularly consult with relevant colleagues and stakeholders to ensure accuracy of the information provided
Support the development of guidelines, standard operating procedures, information packages, templates, tools, and others as required
Draft documents, concept notes, templates, statistics, minutes, and reports
Research on new developments in the area of asylum in Malta, available mainstream services, and projects, as well as rights and obligations of International Protection applicants
Keep-up to date with the latest projects and initiatives undertaken by national authorities in the field of asylum and reception
Report on a regular basis as per EUAA reporting systems
Perform other job-related duties as necessary or as assigned by the Measure Coordinator or by the Field Coordination Support Officer

Selection criteria:

Post-secondary education attested by a diploma, OR Secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of at least three years;
University degree in a relevant field (preferably Refugee Law and Human Rights Laws, Political science, Social Science, International Relations, International Law) is advantageous.
Excellent knowledge of the legal international & European framework related to international protection and the Common European Asylum System, including specific asylum-related and reception procedures
Proven field experience of minimum three (3) years with regards to asylum and reception related activities related to the tasks described relevant for the provision of information in the field of international protection
Proven experience in conducting research, including desk-based research, related to topics in the field of international protection for various projects, drafting reports, collection of background material
Good understanding of the Maltese asylum and reception context will be considered advantageous
Thorough knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);
Computer literacy, including MS Office Suite, excellent use of internet, web-based applications and search engines;

Required skills

Good intercultural and communication skills and cultural awareness
Ability to work in different settings with capability to work in multi-disciplinary teams in a multi-cultural environment
Ability to work in autonomy, as well as in a team, under minimum supervision
Excellent drafting, analytical and communication skills
Experience working under pressure by keeping strict deadlines and managing multiple tasks simultaneously
Being able to maintain a high level of confidentiality

Remuneration

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

	Flow Management Support Officer - interim support - European Union Agency for Asylum (Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Flow Management Support Officer - interim support for the European Union Agency for Asylum to be based in Malta, outside EUAA HQ.

The position

Responsibilities:

Responsible for the daily schedule of registrations and interviews on multiple sites, in collaboration with local authorities and EUAA colleagues. Prioritise and follow up on specific cases upon authorities’ request.
Coordinate the pool of interpreters, assess and report monthly on translation needs to ensure coverage of all EUAA activities;
Prepare and communicate weekly the transportation schedule for personnel, applicants and interpreters;
Support the general coordination of the Registration Team across activities related to asylum and Temporary Protection;
Responsible for maintaining and developing multiple Excel-based asylum and relocation databases, and draw data to provide monthly reports;
Apply corrections in the statistical and case management tools used by EUAA team, feeding in with information provided by the determining authority on new caseload and pending cases;
Help maintain issue logs and develop tools, workflows and guidelines;
Liaise with government and internal stakeholders for the implementation of registration and relocation activities, including to determine the pool of candidates and to organise information provision sessions;
Support the organisation and logistical arrangements of the pledging member states delegations’ interviews, including with EUAA support with interpretation;
Provide regular analytical and statistical reports on outputs and challenges of the EUAA Asylum Support Team;
Draft documents, templates, statistics, minutes and reports;
Perform any other tasks in the interest of the service, relevant to the specific profile, including the possibility of going on mission.

Minimum requirements:

A completed university studies of at least three years attested by a diploma;
Proven experience of at least 2 years in a position with similar tasks;
Good understanding of the Maltese migration and asylum context;
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
Computer literacy, including MS Office Suite, use of internet and web-based applications;

Advantageous:

Relevant post-graduate degree will be considered as an asset;
Experience in asylum procedures, especially in the Maltese context, will be considered an asset;
Past experience within the EUAA operations context will be considered as advantageous;

Required skills/competencies:

The position requires strong data management and data visualization skills (advanced level MS Excel and PowerBI or similar applications);
Analytical skills and ability to work as a member of team;
Flexibility and fast adaptability to challenges in the field;
Excellent intercultural/interdisciplinary communication skills;
Driving license category B will be considered advantageous.

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Flow Management Support Officer - interim support for the European Union Agency for Asylum to be based in Malta, outside EUAA HQ.

The position

Responsibilities:

Responsible for the daily schedule of registrations and interviews on multiple sites, in collaboration with local authorities and EUAA colleagues. Prioritise and follow up on specific cases upon authorities’ request.
Coordinate the pool of interpreters, assess and report monthly on translation needs to ensure coverage of all EUAA activities;
Prepare and communicate weekly the transportation schedule for personnel, applicants and interpreters;
Support the general coordination of the Registration Team across activities related to asylum and Temporary Protection;
Responsible for maintaining and developing multiple Excel-based asylum and relocation databases, and draw data to provide monthly reports;
Apply corrections in the statistical and case management tools used by EUAA team, feeding in with information provided by the determining authority on new caseload and pending cases;
Help maintain issue logs and develop tools, workflows and guidelines;
Liaise with government and internal stakeholders for the implementation of registration and relocation activities, including to determine the pool of candidates and to organise information provision sessions;
Support the organisation and logistical arrangements of the pledging member states delegations’ interviews, including with EUAA support with interpretation;
Provide regular analytical and statistical reports on outputs and challenges of the EUAA Asylum Support Team;
Draft documents, templates, statistics, minutes and reports;
Perform any other tasks in the interest of the service, relevant to the specific profile, including the possibility of going on mission.

Minimum requirements:

A completed university studies of at least three years attested by a diploma;
Proven experience of at least 2 years in a position with similar tasks;
Good understanding of the Maltese migration and asylum context;
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
Computer literacy, including MS Office Suite, use of internet and web-based applications;

Advantageous:

Relevant post-graduate degree will be considered as an asset;
Experience in asylum procedures, especially in the Maltese context, will be considered an asset;
Past experience within the EUAA operations context will be considered as advantageous;

Required skills/competencies:

The position requires strong data management and data visualization skills (advanced level MS Excel and PowerBI or similar applications);
Analytical skills and ability to work as a member of team;
Flexibility and fast adaptability to challenges in the field;
Excellent intercultural/interdisciplinary communication skills;
Driving license category B will be considered advantageous.

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

	Financial Controller (Nicosia, Cyprus)

On behalf of our client, a leading international group of companies specializing in the Construction Industry, we are seeking to recruit a Financial Controler to join its off...

On behalf of our client, a leading international group of companies specializing in the Construction Industry, we are seeking to recruit a Financial Controler to join its offices in Nicosia.

The Position

The successful candidate will be reporting to the CFO and Managing Director and main duties and responsibilities include, amongst other:

Monitor the company’s financial position and present associated reports to the CFO and to the Managing Director so as to support strategic decision-making.
Monitor the company’s budget and prepare monthly financial and management accounts.
Maintain accurate cash flow management.
Handle financial transactions and transactions approval within designated limits.
Review and correct errors and inconsistencies in financial entries, documents, and reports.
Monitor expenditures and report major variances.
Implement internal control policies and procedures.
Ensure that all the local tax, statutory and Labour law requirements are fully met.
Coordinate the annual external audit.
Liaise with banks, clients, external advisors, and local authorities.
Supervise the payroll process.
Maintain all required finance and administration files.
Customer’s credit and collection coordination and monitoring.
Any other relevant job the management allocates to you.

Requirements

Bachelor’s or Masters’ degree in Accounting & Finance or in any other related discipline.
At least 7 years of proven working experience in a similar role.
Strong organizational and leadership skills.
Ability to work effectively alone and as part of a team.
Excellent written and verbal communication skills.
Excellent command of the English and Greek languages, both verbal and written.
Excellent knowledge of MS Office applications (Word, Excel, Outlook).

Remuneration

A competitive remuneration package, including performance related bonus and other benefits will be offered to the successful candidate based on qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday, 24/03/23.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

On behalf of our client, a leading international group of companies specializing in the Construction Industry, we are seeking to recruit a Financial Controler to join its offices in Nicosia.

The Position

The successful candidate will be reporting to the CFO and Managing Director and main duties and responsibilities include, amongst other:

Monitor the company’s financial position and present associated reports to the CFO and to the Managing Director so as to support strategic decision-making.
Monitor the company’s budget and prepare monthly financial and management accounts.
Maintain accurate cash flow management.
Handle financial transactions and transactions approval within designated limits.
Review and correct errors and inconsistencies in financial entries, documents, and reports.
Monitor expenditures and report major variances.
Implement internal control policies and procedures.
Ensure that all the local tax, statutory and Labour law requirements are fully met.
Coordinate the annual external audit.
Liaise with banks, clients, external advisors, and local authorities.
Supervise the payroll process.
Maintain all required finance and administration files.
Customer’s credit and collection coordination and monitoring.
Any other relevant job the management allocates to you.

Requirements

Bachelor’s or Masters’ degree in Accounting & Finance or in any other related discipline.
At least 7 years of proven working experience in a similar role.
Strong organizational and leadership skills.
Ability to work effectively alone and as part of a team.
Excellent written and verbal communication skills.
Excellent command of the English and Greek languages, both verbal and written.
Excellent knowledge of MS Office applications (Word, Excel, Outlook).

Remuneration

A competitive remuneration package, including performance related bonus and other benefits will be offered to the successful candidate based on qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday, 24/03/23.

Please note that only short-listed candidates will be contacted.

Our client is an equal opportunities employer.

	Caseworker – interim support - European Union Agency for Asylum (Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Caseworker – interim support for the European Union Agency for Asylum to be based in Malta.

The position

Responsibilities

Work as a member of an international team of experts on the examination of applications for international protection, following the relevant detailed Standard Operating Procedures, memos, national legislation, and EU acquis on asylum
Plan, prepare for, and conduct personal interviews with applicants for international protection
Draft assessment reports regarding admissibility/eligibility for international protection, and withdrawal of international protection
Execute necessary research, including relevant and up-to-date country of origin information, for the purpose of personal interviews and assessment reports
With the guidance of a team leader, assist with onboarding new caseworker assistants within the team
Fill in the referral template and send it to the focal point in the team for all cases where there are vulnerability indicators
Contribute to drafting guidance, quality feedback, SOPs, and other documents as per the instructions from the team-leaders
Participate in trainings, workshops and meetings with different stakeholders when required
Provide regular analytical reports of services provided and contribute to drafting and/or keeping accurate and timely statistics of provided services and challenges, including supporting the scheduling of activities
Perform any other tasks in the interest of the service, relevant for the specific profile

Minimum Selection Criteria

Post-secondary education attested by a diploma,
OR Secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of at least one year
1 year of previous professional experience in the area of asylum, preferably with regards to interviewing applicants in the context of international protection
Proven knowledge of the Common European Asylum System through study, training or work experience
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
Computer literacy, including MS Office Suite, use of internet and web-based applications

Advantageous

Bachelor’s degree in law, political science, humanitarian studies or social studies, public administration or other related fields (EQF 6 or equivalent)
Relevant post-graduate degree will be considered as an asset
Experience in asylum procedure, especially in a national administration context, will be considered as an asset
Completed EUAA trainings pertaining relevant topics on asylum
Ability to understand and interpret case law judgements ruled by EU courts
Experience with decision making
Very good understanding of the Maltese migration and asylum context
Past experience within the EUAA operations context as caseworker will be considered as an asset

Required skills

Excellent intercultural/interdisciplinary communication skills
Analytical skills and ability to work as a member of team
Ability to work under pressure and effective time management skills
Flexibility and fast adaptability to challenges in the field

Remuneration:

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Caseworker – interim support for the European Union Agency for Asylum to be based in Malta.

The position

Responsibilities

Work as a member of an international team of experts on the examination of applications for international protection, following the relevant detailed Standard Operating Procedures, memos, national legislation, and EU acquis on asylum
Plan, prepare for, and conduct personal interviews with applicants for international protection
Draft assessment reports regarding admissibility/eligibility for international protection, and withdrawal of international protection
Execute necessary research, including relevant and up-to-date country of origin information, for the purpose of personal interviews and assessment reports
With the guidance of a team leader, assist with onboarding new caseworker assistants within the team
Fill in the referral template and send it to the focal point in the team for all cases where there are vulnerability indicators
Contribute to drafting guidance, quality feedback, SOPs, and other documents as per the instructions from the team-leaders
Participate in trainings, workshops and meetings with different stakeholders when required
Provide regular analytical reports of services provided and contribute to drafting and/or keeping accurate and timely statistics of provided services and challenges, including supporting the scheduling of activities
Perform any other tasks in the interest of the service, relevant for the specific profile

Minimum Selection Criteria

Post-secondary education attested by a diploma,
OR Secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of at least one year
1 year of previous professional experience in the area of asylum, preferably with regards to interviewing applicants in the context of international protection
Proven knowledge of the Common European Asylum System through study, training or work experience
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
Computer literacy, including MS Office Suite, use of internet and web-based applications

Advantageous

Bachelor’s degree in law, political science, humanitarian studies or social studies, public administration or other related fields (EQF 6 or equivalent)
Relevant post-graduate degree will be considered as an asset
Experience in asylum procedure, especially in a national administration context, will be considered as an asset
Completed EUAA trainings pertaining relevant topics on asylum
Ability to understand and interpret case law judgements ruled by EU courts
Experience with decision making
Very good understanding of the Maltese migration and asylum context
Past experience within the EUAA operations context as caseworker will be considered as an asset

Required skills

Excellent intercultural/interdisciplinary communication skills
Analytical skills and ability to work as a member of team
Ability to work under pressure and effective time management skills
Flexibility and fast adaptability to challenges in the field

Remuneration:

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

	Project Management Officer – interim support - European Union Agency for Asylum (HQ/Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Project Management Officer – interim support for the European Union Agency for Asylum to be based in HQ /Malta.

The position

Responsibilities:

Support and/or advise the Head of the Sector in accordance with the EUAA policies on the management of a project for the development of information systems and its execution to ensure adherence to scope, schedule, quality and budget.
Contribute to the regular plan reviews, plan workshops and prepare relevant planning documents and reports.
Define and manage the project requirements and the delivery against requirements to ensure adherence to the quality standards for the project activities.
Monitor or track the programme milestones and deliverables and develop new practices and/or operational tools for EUAA support in the different operations, in cooperation with relevant EUAA colleagues and other stakeholders.
Provide regular and ad hoc programme status reports by collecting, analysing and summarising information and trends.
Handle risk management.
Support the Head of Sector in collecting and preparing material for management and input for other policy documents.
Ensure effective communication flow between the central office, other EUAA colleagues and teams/stakeholders in different locations.
Liaise with internal and external stakeholders and coordinate the relevant meetings related to the programme management.
Perform any other task in the interest of the service.

Minimum requirements:

A completed university studies of at least three years attested by a diploma.
Two years of proven relevant professional experience in project management with tasks closely related to those described.
Proven experience in applying programme and project management principles and best practices.
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
Computer literacy, including MS Office Suite, use of internet and web-based applications.

Advantageous:

University degree (BA or BSc is required), preferably in the field of Business administration, Human resources or social studies.
Certification in programme and project management methodologies (PRINCE2, PM2, etc.).

Required skills/competencies:

Excellent planning and organisational skills.
The ability to prioritise work and deliver under pressure.
The ability to work under minimal supervision on multiple tasks.
Excellent intercultural/interdisciplinary communication skills.
Excellent analytical capabilities and problem-solving skills.
Good communication skills and well-developed interpersonal skills.
Knowledge of the mission and organisation of EUAA.
Attention to confidentiality and integrity.

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Thursday 23^rd of March 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Project Management Officer – interim support for the European Union Agency for Asylum to be based in HQ /Malta.

The position

Responsibilities:

Support and/or advise the Head of the Sector in accordance with the EUAA policies on the management of a project for the development of information systems and its execution to ensure adherence to scope, schedule, quality and budget.
Contribute to the regular plan reviews, plan workshops and prepare relevant planning documents and reports.
Define and manage the project requirements and the delivery against requirements to ensure adherence to the quality standards for the project activities.
Monitor or track the programme milestones and deliverables and develop new practices and/or operational tools for EUAA support in the different operations, in cooperation with relevant EUAA colleagues and other stakeholders.
Provide regular and ad hoc programme status reports by collecting, analysing and summarising information and trends.
Handle risk management.
Support the Head of Sector in collecting and preparing material for management and input for other policy documents.
Ensure effective communication flow between the central office, other EUAA colleagues and teams/stakeholders in different locations.
Liaise with internal and external stakeholders and coordinate the relevant meetings related to the programme management.
Perform any other task in the interest of the service.

Minimum requirements:

A completed university studies of at least three years attested by a diploma.
Two years of proven relevant professional experience in project management with tasks closely related to those described.
Proven experience in applying programme and project management principles and best practices.
Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
Computer literacy, including MS Office Suite, use of internet and web-based applications.

Advantageous:

University degree (BA or BSc is required), preferably in the field of Business administration, Human resources or social studies.
Certification in programme and project management methodologies (PRINCE2, PM2, etc.).

Required skills/competencies:

Excellent planning and organisational skills.
The ability to prioritise work and deliver under pressure.
The ability to work under minimal supervision on multiple tasks.
Excellent intercultural/interdisciplinary communication skills.
Excellent analytical capabilities and problem-solving skills.
Good communication skills and well-developed interpersonal skills.
Knowledge of the mission and organisation of EUAA.
Attention to confidentiality and integrity.

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Thursday 23^rd of March 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

	KYC/Onboarding Specialist (Nicosia, Cyprus)

On behalf of our client, an established and licensed Electronic Money Institution (EMI), we are seeking to recruit a KYC/Onboarding Specialist to join its team in Nicosia. ...

On behalf of our client, an established and licensed Electronic Money Institution (EMI), we are seeking to recruit a KYC/Onboarding Specialist to join its team in Nicosia.

The Position

The successful candidate will be reporting to the company’s management and will be responsible amongst other of:

Reviewing the Clients’ files during the KYB/KYC process at the onboarding stage.
Supporting the transaction monitoring process, and reviewing the results of the automated monitoring process.
Proactively improving, when necessary, the Company’s KYC and other onboarding processes.
Ensuring that the monitoring of the client accounts and the performance of continuous due diligence after a client is accepted, are being carried out according to the Company’s policies and the associated legislation.
Assisting/dealing with questions/queries relevant to AML and Compliance matters arising in the process of the Company’s operations.
Assisting/dealing with the associated legislation requests.
Assisting in the preparation of policies, procedures and regulatory reports.
Understanding of CBC and ESMA rules, MiFID II regulatory requirements and other relevant regulations or industry standards.
Performing the at-hoc tasks related to the AML and Compliance Company’s matters, assigned by the AML & Compliance Officer.
Cooperating/liaising with the Company’s external AML/Compliance advisors to resolve various AML/Compliance issues when they arise.
Assisting and dealing with any Client complaints.

Requirements

University degree in Economics, Finance, Business administration or any other related.
At least 3 years of relevant working experience in a similar role within the payments services, SME segment or banking industry.
Holder of the CySEC Advanced and/or AML Certificate will be considered an advantage.
Organizational and time management skills.
Multitasking individual with the ability to prioritize tasks.
Attention to detail and trustworthy.
Ability to work under pressure.
Excellent command of the English and Greek languages, both verbal and written.
Excellent knowledge of MS Office applications (Word, Excel, Outlook).

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday, 31st of March 2023.

Please note that only successful candidates will be contacted.

Our client is an equal opportunities employer.

Career Opportunities

MGR Human Resources Clients

Διευθυντής Καφεστιατορίου (Λεμεσός, Κύπρος)

Marketing Officer (Limassol, Cyprus)

Key Account Manager (Limassol, Cyprus)

Restaurant Manager (Nicosia, Cyprus)

Asylum & Reception Project Support Officer – interim support – European Union Agency for Asylum (Malta, HQ)

Data Engineer (Nicosia, Cyprus)

Team Leader – Asylum – interim support - European Union Agency for Asylum (Malta)

Registration Assistant – interim support - European Union Agency for Asylum (International Protection Agency and SAFI Barracks, Malta)

Quality Assurance Officer – interim support - European Union Agency for Asylum (Malta)

Information Provision Assistant – interim support - European Union Agency for Asylum (Malta)

Flow Management Support Officer - interim support - European Union Agency for Asylum (Malta)

Financial Controller (Nicosia, Cyprus)

Caseworker – interim support - European Union Agency for Asylum (Malta)

Project Management Officer – interim support - European Union Agency for Asylum (HQ/Malta)

KYC/Onboarding Specialist (Nicosia, Cyprus)