Current Vacancies

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Team Leader for Caseworkers for the European Asylum Support Office to be based in Nicosia and or/ Pournara.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

• Work as a team leader of an international team of experts on the processing of applications for international protection, following the relevant detailed Standard Operating Procedures and EU asylum acquis and in accordance to the instructions of the EASO Measure/Field Coordinator and/or Operations Coordinator. Oversee the case worker team (between 5-9 CW) including assignment of tasks, as well as working arrangements with personal statistics to keep track of personal backlog of cases for individual CWs
• Review consistently transcripts of interviews and draft recommendations of the team members, provide guidance and instructions to them, ensure correct implementation of the Standard Operating Procedures and of all EASO quality guidance, support the Measure/Field Coordinator on quality issues, as requested
• Review the recommendation reports on applications for international protection from case workers
• Ensure that guidance and instructions/SOPs of EASO are respected
• Oversee the scheduling and the planning of the interviews together with the Operations assistant and the interpreters
• Research country of origin information for the needs of the processed cases; and share with the other teams and/or supervisors if necessary
• Regularly and actively cooperate with the Cypriot Asylum Service on quality reviews of drafted recommendations and new developments in the Cypriot asylum context
• Coordinate with other EASO colleagues (e.g. Team Leaders, Vulnerability Team, Quality Officers) on matters related to interviews for international protection and recommendation reports on the merits of the cases
• Provide regular analytical and statistical reports of provided services and challenges
• Perform and support the use of EASO IT tools such as One drive to collect and share data, reports, transcripts, COI
• Participate in the processing of internal quality checks
• Participate in trainings, workshops and meetings
• Keep updated, maintain excellent understanding of and implement all developments in guidance, quality feedback, SOPs
• Conduct interviews with applicants for international protection and draft the related recommendations, if needed
• Report to the EASO Measure Coordinator
• Perform any other tasks in the interest of the service, relevant for the specific profile.

Requirements

• University degree is required, preferably in the field of law, political, humanitarian, social studies
• Post-graduate degree will be considered as an asset
• Demonstrated previous experience as case worker in EASO operations for minimum 2 years
• Very good understanding of the Cypriot migration and asylum context
• Leadership skills
• Advanced use of English language (both oral and written); knowledge of Greek will be an advantage
• Computer literate, including MS Office applications (Word, Excel), use of internet and web-based applications
• Excellent intercultural/interdisciplinary communication skills
• Analytical skills and ability to work as a member of team
• Mobility and flexibility.

Remuneration

The position falls in hierarchical Category III and the associated salary is €26,904 gross annually in twelve monthly installments. The position also involves 21 days of annual leave, prorated depending on the employment starting date.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Monday, 31^st of May 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Flow Management Support Officer – Asylum for the European Asylum Support Office to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

• Regular contact with assigned national authority staff to receive updates about new arrivals and cases assigned to EASO for processing;
• Prepare the schedule for the registration and interview activities, considering prioritisation of certain categories of cases, in line with instructions received from the line manager and/or the national authorities coordinator;
• Plan and communicate daily to authorities the schedule for transportation of applicants for registrations, interviews and vulnerability assessments;
• Follow up on the cases that must be rescheduled for any of the asylum procedural processes;
• Support management of the activity of the interpreters to ensure coverage of the interpretation needs for EASO activities, monitor and provide feedback on interpretation services, assess future needs and communicate them to the line manager, and act as focal point for any interpretation challenges;
• Support management of the registration support activities, including workload, quality checks and guidelines, onboarding of newcomers and practical training rotations;
• Liaise with local stakeholders in relation to the coordination of registration activities on several sites, and supervision the input of registration data in national databases;
• Consult regularly all relevant colleagues in the registration team and, when necessary, within the determining national authority to ensure accuracy of the information provided;
• Oversee and monitor the statistical tools used by the EASO team, referring to the EASO personnel when need be to update, fill in, correct;
• Apply corrections in the statistical and case management tools used by EASO team, feeding in with information provided by the determining authority on new caseload;
• Act as the daily focal point with local authorities to receive and maintain all data for non-relocation applicants;
• Support the coordination of capturing of data for the voluntary relocation exercises, filling in of the distribution list based on the selection criteria and preferences expressed by the pledging member state;
• Support the organisation of the pledging member states delegations’ interviews, including with EASO support with interpretation;
• Draft documents, templates, statistics, minutes and reports;
• Provide regular analytical and statistical reports on outputs and challenges of the EASO Operations team;
• Perform any other tasks in the interest of the service, relevant to the specific profile, including the possibility of going on mission.

Requirements

• University degree is required, preferably in the administration or business management, or similar;
• Relevant post-graduate degree will be considered as an asset;
• Proven experience of at least 2 years in a position where flow management skills were required;
• Experience in asylum procedures, especially in the Maltese context, will be considered as an asset;
• Very good understanding of the Maltese migration and asylum context;
• Past experience within the EASO operations context will be considered as advantageous;
• Analytical skills and ability to work as a member of team;
• Fluent in English, both oral and written;
• Computer literate, including MS Office applications (e.g. Teams, Word, Outlook), use of web-based applications and strong skills in Excel and SharePoint;
• Flexibility and fast adaptability to challenges in the field;
• Availability to go on mission in the interest of the service;
• Leadership;
• Excellent intercultural/interdisciplinary communication skills;
• Driving license category B will be considered advantageous.

Remuneration

The position falls in two hierarchical Category IV and the associated salary is €38,985.12 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Thursday, 3^rd of June 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire Caseworkers  for the European Asylum Support Office to be based in Nicosia and/or Pournara Camp.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

• Work as a member of an international team of experts on the processing of applications for international protection, following the relevant detailed Standard Operating Procedures (SOPs) and EU asylum acquis and in accordance to the instructions of the appointed team leader and the EASO Field Coordinator and/or Field Support Officer;
• Conduct interviews of applicants for international protection;
• Prepare opinions on applications for international protection;
• Work under the guidance and instructions of the appointed team leader and the EASO Field Coordinator/Field Support Officer;
• Work in close consultation with the vulnerability experts;
• Research Country of Origin Information for the needs of the processed cases;
• Participate in trainings, workshops and meetings;
• Keep updated, maintaining excellent understanding of and implementing all developments in guidance, quality feedback, SOPs;
• When appointed as vulnerability expert, conduct vulnerability assessments and best interest assessments, working in close consultation with the case workers;
• When appointed as team leader, review consistently transcripts of interviews and draft opinions of the team members, provide guidance and instructions to them, ensure correct implementation of the Standard Operating Procedures and of all EASO quality guidance, support the Field Coordinator on quality issues, as requested;
• Provide regular analytical and statistical reports of provided services and challenges;
• Ensure cooperation with interpreters and ensure quality of the interpretation, liaise with the field coordinator for feedback when needed;
• Performing daily administrative tasks, necessary to complete the case’s file, as needed;
• Perform any other tasks in the interest of the service, relevant for the specific profile.

Requirements

• Bachelor degree is required, preferably in the field of law, political, humanitarian, social studies;
• Post-graduate degree will be considered as an asset;
• Demonstrated previous experience in relevant tasks will be an advantage;
• Very good understanding of the Cypriot migration and asylum context;
• Advanced use of English language (both oral and written);
• Computer literate, including MS Office applications (Word, Excel), use of internet and web-based applications;
• Excellent intercultural/interdisciplinary communication skills;
• Analytical skills and ability to work as a member of team;
• Mobility and flexibility;
• Having previous experience with leading a team will be considered an advantage;
• Availability to work in shifts (e.g. from 07:00 till 14:00 or 14:00 till 21:00).

Remuneration

The position falls in hierarchical Category III and the associated salary is €26,904 gross annually in twelve monthly instalments. The position also involves 21 days of annual leave, prorated depending on the employment starting date.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Tuesday, 25^th of May 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

Project Assistant – Research Programme - European Asylum Support Office (Malta, HQ)

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Project Assistant – Research Programme for the European Asylum Support Office to be based in Malta, HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

• Assist in research and analytical activities to understand the root causes of current and future trends in asylum-related migration to the EU+
• Contribute to the production, layout and review of research reports, literature reviews and academic papers
• Support the planning and implementation of a large-scale survey project, including data analysis
• Assist in organising meetings and workshops
• Support the participation in research networks and other collaborations with academic institutions or member state partners
• Other tasks coordinated by the Research Programme team leader

Requirements

• At least a bachelor’s level degree in Political/Social Sciences, or quantitative disciplines, such as Statistics, Mathematics, Physics, Chemistry, Biology, etc.
• Experience in quantitative data analysis using software such as Excel, SPSS, JMP, Python, R, etc.
• Experience in drafting analytical reports and/or research papers
• Experience in conducting surveys and analysing survey data will be considered an advantage

Remuneration

The position falls in hierarchical Category III and the associated salary is €30,453.48 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Wednesday 19^th of May 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Social Worker for the European Asylum Support Office to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

To support AWAS in their responsibility to follow-up with vulnerable applicants for international protection in a social work perspective. 

• Assess vulnerabilities and special reception needs of the assigned service users;
• Support in designing individualized social plans for the assigned service users;
• Conducting meetings and interviews with service users and their families to assess and review their situation;
• Organising and managing packages of support to enable service users to lead the fullest lives possible;
• Undertake and write up assessments which meet specified standards and timescales;
• Compile social reports related to case work management of the assigned service users and be responsible that the files are kept up-to-date and perfectly in order;
• Perform first screening of possible vulnerable persons at first arrivals;
• Liaise with internal and external stakeholders to refer clients to relevant services, as appropriate;
• Actively work in cooperation with different ministries, entities and non-governmental organizations;
• Participating in AWAS Care Team meetings or other requested meetings;
• Ensure adherence to standards of care within the relevant quality framework;
• Ensure legislation, national standards and guidelines are being followed;
• Consults with the Units Leader in resolving issues and problems which are of a sensitive and / or strategic nature;
• Coordinates and communicates with other members of staff as necessary;
• Keeps up to date with new developments in the area of EU Affairs and the welfare of Asylum Seekers as well as related technologies and methodologies;
• Keeps up to date with the latest projects and initiatives undertaken by AWAS and by EASO;
• Attend supervision sessions, as per direction from AWAS Unit Leader;
• Participate in meetings organised by the EASO Measure coordinator or Field Coordination Support Officer;
• Perform all tasks in coordination and cooperation with the National Reception authority and with EASO Measure Coordinator and Field Coordination Support Officer;
• Attend requested trainings;
• Report on a regular basis, as per National and per EASO reporting systems;
• Performs other job-related duties as necessary or as assigned by the National Reception authority and/or the EASO Field Coordination Support Officer and the Measure Coordinator.

Selection Criteria

• Minimum of a bachelor’s degree in social work is required for this role;
• Relevant post-graduate degree and/or specialization on migration or child protection will be considered advantageous;
• Holding a social work warrant in Malta or being willing to start the process to acquire it;
• Previous experience in first line activities with applicants for international protection with a focus on minors and other vulnerable groups will be considered advantageous;
• Good knowledge of the legal international & European framework regarding international protection and the Common European Asylum System;
• Good knowledge of Countries of Origin of Asylum Seekers in Malta and of the Maltese Migration context considered will be considered advantageous;
• Good intercultural and communication skills and cultural awareness;
• Fluent in English (oral and written);
• Being flexible and able to work in different settings with capability to work in multi-disciplinary teams in a multi-cultural environment;
• Holds self-accountable for making decisions and managing time and resources efficiently;
• Being able to maintain a high level of confidentiality;
• Experience in working under pressure by keeping strict deadlines and managing multiple tasks simultaneously;
• Computer literate, including MS Office applications (Word, Excel), use of internet and web-based applications;
• International experience would be considered as advantageous.

Remuneration

The position falls in two hierarchical Categories, Category III and Category IV. The associated salary for Category III is €30,453.48 gross annually in twelve monthly installments. The associated salary for Category IV is €38,985.12 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Tuesday, 25^th of May 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

On behalf of our client, a reputable Regulated Firm, we are seeking to recruit a Compliance Officer to join its fast-growing team in Nicosia.

The Position

The successful candidate will be reporting to the Head of Compliance department and the main duties and responsibilities include, amongst other of:

• Providing assistance in reviewing and updating the Company’s policies and procedures.
• Conducting periodic internal reviews or audits to ensure that compliance procedures are followed.
• Providing assistance to internal or external auditors in compliance reviews.
• Preparing management reports regarding compliance operations and progress.
• Monitoring compliance systems to ensure their effectiveness.
• Reporting violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
• Providing assistance in reviewing the Company’s policies and procedures.
• Keeping informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes on organizational processes.
• Verify that all company and regulatory policies and procedures have been documented, implemented, and communicated.
• Providing support and guidance to the departments of our Company in relation to various regulatory matters.
• Providing assistance to management for any ad-hoc regulatory requirements.

Requirements

• Bachelors or Masters degree in Law or any other related field
• At least 3 years of relevant working experience in a Compliance role within the Financial Services industry
• CySEC Advanced Certificate holder
• CySEC AML Certificate will be considered an advantage
• Relevant experience with CySEC reporting
• Strong attention to detail.
• Strong sense of professionalism and integrity.
• Excellent command of the Greek and English languages, both verbal and written.
• Excellent Computer literacy (Microsoft Office applications).

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Monday 22nd of May 2021.

Please note that only successful candidates will be contacted

MGR is an equal opportunity employer