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MGR Human Resources is an equal opportunities employer. 

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Kindly note that candidates who applied for previous positions will need to resubmit an application for any of our current vacancies.

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Description Reference Category Location
Training Support Officer - European Asylum Support Office (Malta) Malta

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Training Support Officer for the European Asylum Support Office to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

The Training Support Officer works under the supervision of EASO in performing some or all of the following tasks:

  • Organise and deliver training activities in the framework of EASO operations under the supervision of the EASO Training and Professional Development Centre, in particular tailor-made training sessions for EASO caseworkers; operational trainings for new EASO caseworkers; trainings in the EASO Training Curriculum modules trainings in other EASO Operational Training Programmes
  • Assess the delivery of training sessions and training programmes and propose necessary adjustments
  • Contribute to training need analysis on the ground, in close consultation with the relevant persons in the operation
  • Discuss and design tailor-made trainings, based on the need analysis conducted on the ground
  • Acquire knowledge and skills in didactics and be trained in other EASO training modules
  • Participate in quality assurance process (quality feedback exercise, etc)
  • Provide regular analytical and statistical reports of provided services and challenges (e.g. reporting on trainers’ activities; separate reporting on coaching or ad-hoc trainings including recommendations)
  • Perform any other tasks in the interest of the service, relevant for the specific profile

Requirements

Essentials

  • University degree is required, preferably in the field of law, political, humanitarian, social studies, psychology
  • Previous experience for at least 2 years in the field of refugee status determination is required
  • Completed training on the EASO core modules (Inclusion, Interview Techniques, Evidence Assessment) is required
  • Proficiency in English (Written and oral) is required
  • Computer literate, including MS Office applications (Word, Excel), use of internet and web-based applications
  • Excellent intercultural/interdisciplinary communication skills
  • Analytical skills and ability to work as a member of team
  • Mobility and flexibility

Advantageous

  • Post-graduate degree in the field of law, political, humanitarian, social studies, psychology will be an advantage
  • Previous experience in EASO operations will be an advantage
  • Additional EASO or other trainings in specific aspects of the asylum procedure e.g. vulnerability, exclusion, Dublin procedure, country of origin information etc. will be an advantage
  • Completed didactic training will be an advantage
  • Knowledge of Greek language is advantageous

Remuneration

The position falls in hierarchical Category IV and the associated salary is €38,985.12 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Sunday 14th of March 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

 


ICT Junior Tester - European Asylum Support Office (Malta) Malta

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an ICT Junior Tester for the European Asylum Support Office to be based in Malta, EASO Operations.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Job Description

  • Develop test strategies;
  • Develop test processes, procedures and documentation;
  • Develop test acceptance criteria;
  • Perform testing activities on technical products and report problems or failures leading to suggestions to improve or perfect the technical products;
  • Use/develop test tools and performs test automation activities;
  • Interact with project teams and other stakeholders in the framework of the test organization and activities.

Candidates' Profile:

  • Minimum 3 years of relevant education (bachelor or equivalent) after secondary school
  • Minimum 3 years of relevant IT experience and minimum 2 years of testing experience
  • International Software Testing Qualifications Board (ISTQB) Foundations Level exam is desirable
  • Prince 2 foundation qualification or an equivalent industry standard project management methodology is desirable
  • ITIL/ITIL V3 foundations certification is desirable
  • Database skills, mainly in MSSQL Server
  • Experience with IIS and Apache
  • Good experience with different Operating Systems, with light emphasis on Linux variants
  • Good understanding of object-oriented programming, J2EE architecture
  • Knowledge of automated testing tools, like WinRunner, QTP, Rational Robot
  • Must demonstrate an understanding of IP networking, protocols such as HTTP and HTTPS, firewalls, routers
  • Proven ability to manage and prioritize multiple, diverse projects simultaneously
  • Must be flexible, independent and self-motivated
  • Good reporting methods
  • Presentation skills and strong collaboration abilities
  • Excellent problem solving, debugging/troubleshooting skills
  • Advanced use of English (both oral and written)
  • Fluency in Greek (oral and written) a strong advantage

Remuneration

The position falls in hierarchical Category III and the associated salary is € 30,453.48 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Sunday, 7th of March 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.


Head of Quality Assurance (Nicosia, Cyprus) Cyprus

On behalf of our client, a reputable CySEC Regulated Investment Firm, we are seeking to recruit a Head of Quality Assurance to join its fast-growing team in Nicosia.

The Position:

The successful candidate will report to the company Chief Operations Officer and main duties and responsibilities include amongst other:

  • Reviewing the all staff’s work quality by making use of call recording systems and applications.
  • Monitoring phone-calls and e-mail exchanges to establish if the company’s staff make use of proper techniques in achieving their goals and targets.
  • Providing data to the management team on daily call monitoring.
  • Working with the quality assurance team to ensure adequate feedback is received on monitored calls and emails.
  • Identifying opportunities for improvement on performance, procedures and customer experience, based on root cause analysis.
  • Creating daily reports to outline the number of calls available in all systems and highlighting the performance level for each recording that is analysed.
  • Developing and recommending action plans to reduce or eliminate the root cause and improve operational performance.
  • Staying current with relevant guidelines, policies and all regulation changes that may occur.
  • Providing, upon request, trainings for new quality assurance agents.
  • Ensuring compliance with all company quality procedures and guidelines, including, but not limited to Quality Policy and Code of Business Conduct and Ethics.

Requirements:

  • University degree in Business Administration or any other related field.
  • At least 3 years of relevant work experience in the Forex, Binary, and/or Gambling industry.
  • Strong numerical ability and attention to detail.
  • Strong sense of professionalism and integrity.
  • Excellent presentation and persuasive skills
  • Excellent command of the Greek and English languages, both verbal and written.
  • Excellent Computer literacy (Microsoft Office applications).

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday 12th of March 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunity employer.


Dublin Officer - European Asylum Support Office (Asylum Service, CAS, Nicosia) Cyprus

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Dublin Officer for the European Asylum Support Office to be based to the Asylum Service (CAS), Nicosia.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

The Dublin Officer will be working in the Dublin Unit and will be responsible for the following tasks:

  • Supporting in the processing of Dublin cases, analyze, gather information and prepare files for outgoing and/or incoming requests under the supervision of the Cypriot Authorities.
  • Ensuring the completion of the required documents and processes necessary for finalizing a Dublin case, including case-follow up.
  • Supporting the preparation of the transfers of applicants to receiving Member States and of applicants arriving from other Member States.
  • Supporting in the provision of information to third-country nationals on the provisions of the Dublin Regulation.
  • Ensuring that all family members accompanying the applicant are accounted for, and making sure that family members follow the same process under the Dublin III Regulation as much as possible.
  • Conducting interviews of persons under Dublin III Regulation (at the Asylum Service and/or at ‘Pournara’ Reception Centre).
  • Preparing and sending take charge- and take back-requests with all required documents attached to the determined Member States via DubliNet under the supervision of the Cypriot Authorities.
  • Processing cases, where there are family members in another Member State, according to the Dublin III Regulation.
  • Drafting of appeal submissions in accordance with Dublin III Regulation.
  • Draft documents, templates, statistics, minutes, reports and suggestions to the Head of the Asylum Service for decisions, all regarding the Dublin procedure.
  • Provide regular analytical and statistical reports of provided services and challenges.
  • Support in administrative tasks of the Dublin Unit, including case-management.
  • Perform any other tasks in the interest of the service, relevant for the specific profile.

Requirements

  • University degree.
  • Fluency in English (oral and written).
  • Computer literacy, including MS Office applications (Word, Excel), use of internet and web-based applications.
  • Very good intercultural/interdisciplinary communication skills.

Remuneration

The position falls in hierarchical Category III and the associated salary is €26,904 gross annually in twelve monthly installments. The position also involves 21 days of annual leave, prorated depending on the employment starting date.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Monday, the 15th of March 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.


Media Buyer (Nicosia, Cyprus) Cyprus

On behalf of our client, a reputable CySEC Regulated Investment Firm, we are seeking to recruit a Media Buyer to join its fast-growing team in Nicosia.

The Position:

The successful candidate will be reporting to the Head of Marketing and main duties and responsibilities include amongst other of:

  • Leading and handling all digital channels.
  • Researching and identifying new marketing opportunities and activities.
  • Researching and identifying target audience for effective campaigns.
  • Working and collaborating with other internal teams for creating and running campaigns.
  • Handling and managing any other enquiries as assigned by the marketing department.

Requirements:

  • University degree in Marketing, Media, or any other related field.
  • At least 2 years of relevant work experience in media buying using “native” and similar, networks like Taboola, Outbrain, Adroll, Revcontent, MGID, etc.
  • Relevant work experience in the Forex, Binary, and/or Gambling industry.
  • Experience in running Google / Facebook Ads campaigns.
  • Tracking and reporting skills, both technical and conceptual.
  • Experience in reporting tools (PowerBI, Tableau, etc).
  • Good understanding of sales funnels, conversion stages and CRO.
  • Results oriented, performance motivated.
  • Strong sense of professionalism and integrity.
  • Excellent command of the Greek and English languages, both verbal and written.
  • Excellent Computer literacy (Microsoft Office applications).

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday 5th of March 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunity employer.


Head of Back Office (Nicosia, Cyprus) Cyprus

On behalf of our client, a reputable CySEC Regulated Investment Firm, we are seeking to recruit a Head of Back Office to join its fast-growing team in Nicosia.

The Position:

The successful candidate will hold a fulltime position as Head of Back Office and main duties and responsibilities include amongst other:

  • Responsible of managing the firm’s Back Office department.
  • Monitoring all incoming transactions of clients.
  • Requesting and reviewing KYC documents.
  • Ensuring KYC verification for potential and existing clients.
  • Ensuring quality customer support through live chats, emails and over the phone.
  • Managing and leading the customer onboarding process.
  • Ensuring that all customer documentations are kept up to date and accurate, in compliance with regulations.
  • Managing and updating customer records.
  • Monitoring of sales and retention calls.

Requirements:

  • University degree in a related field.
  • At least 3 years of relevant work experience in a Back Office position.
  • At least 2 years of relevant work experience in the Forex, Binary, and/or Gambling industry.
  • Minimum 1-2 years’ experience in a managerial position.
  • Strong numerical ability and attention to detail.
  • Strong sense of professionalism and integrity.
  • Excellent command of the Greek and English languages, both verbal and written.
  • Excellent Computer literacy (Microsoft Office applications).

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday 5th of March 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunity employer.


Procurement Administrator - European Asylum Support Office (Malta, HQ) Malta

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Procurement Administrator for the European Asylum Support Office to be based in Malta, EASO HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Job description:

  1. Preparation of procurement documents in cooperation with the operational units, ensuring compliance with the relevant legal basis and sound financial management;
  2. Contributing to the development and the correct application of the EASO’s procurement and contract management procedures;
  3. Drafting the tender specifications in cooperation with operational staff of EASO, assisting the Evaluation Committees in replying to tenderers’ enquiries;
  4. Drafting and preparing contracts in the procurement field;
  5. Performing any other related tasks upon request of the Head of Sector.

Minimum qualification:

  • Completed university studies of at least three years attested by a diploma.

Skills:

  • Proficiency in written and spoken English
  • Ability to observe high confidentiality
  • Good communication skills
  • Able to work in a proactive, organized and to prioritise activities
  • Ability to work within a team

Minimum experience:

Post-university experience in public procurement

Remuneration

The position falls in hierarchical Category IV and the associated salary is €38,985.12 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Friday, 26th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.


HR Assistant - European Asylum Support Office ( Malta) Malta

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an HR Assistant for the European Asylum Support Office to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

The successful candidate will be engaged in administrative work related to the on boarding of new staff members and will be expected, amongst other, to perform some or all of the following tasks:

  • Communicate with candidates who accepted the job offer
  • Collect the supporting documents in relation to the grading and contract of employment
  • Collect the supporting documents in relation to the establishment of financial rights
  • Act as a contact point for gathering the question with regards to the employment at EASO
  • Filing the documents in both, electronic and physical files
  • Work flow monitoring
  • Update related databases
  • Support the other team members and the head of Sector
  • Perform any other administrative tasks, if required

Requirements

  • Previous experience in performing administrative tasks of at least 1 year.
  • Good knowledge of Outlook, Word and Excel (both mandatory).
  • Good organisation skills.
  • Attention to details.
  • Ability to work independently.
  • Good level of spoken and written English is essential.

Remuneration

The position falls in hierarchical Category III and the associated salary is €30,453.48 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Friday 26th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.


Statistics Assistant - European Asylum Support Office (CAS) , Nicosia Cyprus

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Statistics Assistant for the European Asylum Support Office to be based to Cyprus Asylum Service, Nicosia.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

The interim will be seconded under the Cyprus OP and work under the supervision of the Asylum Service in performing the following tasks:

  • Work closely with the Asylum Service staff and other stakeholders using effective team member skills to develop and implement protocols for data collection and design.
  • Create and maintain timely and accurate data sets, reports, and analyses as requested by the Head of the Asylum Service to assist in the efficient and effective operation of the Asylum Service (e.g., preparation of national statistics, Eurostat and EASO Reports). Create research data sets of asylum-related data to support Statistics and Evaluation, and presents results of data management analyses.
  • Gather information/data to support periodic and ad-hoc analytical reports documenting activities for the area of responsibility.
  • Serve as data liaison between Asylum Service staff and other information technology and statistical data-reporting stakeholders.
  • Able to prepare, analyse, and interpret data to advise Asylum Service staff of caseload relationships and trends in the Asylum Service.
  • Assist in forecasting of court filing data and asylum-related operational data.
  • Aid the Asylum Service in achieving its targets by gathering, maintaining and analysing court-related data.
  • Conduct research into court data systems, to identify inaccurate or erroneous data elements and initiate corrective action; apply statistical procedures and principles to conduct data analysis.
  • Attend staff meetings to exchange information and update the Head and the Asylum Service staff; attend technical or professional workshops or seminars to improve professional skills.
  • Any additional duties as required.

Requirements

Essential:

  • University degree in statistics, mathematics, business administration, or a related quantitative field from an accredited academic Institution.
  • Computer fluent, including all MS Office applications, and in particular advanced knowledge and practical experience in MS Excel (including macros).
  • Proficient use of English and Greek language (both oral and written)
  • .Proven related work experience in data management, processing, analysis and whatever is recommended for entry into the position that would result in reasonable expectation that the person can perform the required tasks.

Advantageous:

  • Post-graduate degree at any of the aforementioned educational fields will be an asset.
  • Experience in analysing - visualizing data using programming languages and/or dashboard tools.
  • Excellent intercultural communication and cooperation skills.
  • Understanding of the Cypriot migration and asylum context and the CEAS.

Remuneration

The position falls in hierarchical Category II and the associated salary is €20,112.00 gross annually in twelve monthly installments. The position also involves 21 days of annual leave, prorated depending on the employment starting date.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than the 28th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.


Court Assistant - European Asylum Support Office (International Protection Administrative Court (IPAC), Nicosia) Cyprus

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Court Assistant for the European Asylum Support Office to be based to the International Protection Administrative Court (IPAC), Nicosia.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

The interim will be seconded under the Cyprus OP and work under the supervision of the IPAC in performing the following tasks:

  • Support the judges in the organisation of their work: preparing files and timetable, performing other administrative tasks as scanning/copying documents upon request
  • Draft letters, documents, templates and reports
  • Support the Registrar’s office in the preparation of the daily programme of audiences
  • Ensure the publication of all Court’s decisions and their dissemination to relevant stakeholders
  • Perform any other tasks in the interest of the Court, relevant for the specific profile 

The Court assistant will report to the judge he or she will be appointed to.

Requirements

  • Apolytirion (Graduation certificate) from High School
  • Law degree or certificate in secretarial studies will be considered as an advantage
  • Computer literacy, including MS Office applications (Word, Excel)
  • Fluency in Greek language (both oral and written)
  • Command and knowledge of the English language will be considered as an advantage (both oral and written)

Remuneration

The position falls in hierarchical Category II and the associated salary is €20,112 gross annually in twelve monthly instalments. The position also involves 21 days of annual leave, prorated depending on the employment starting date.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Sunday, the 28th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.


Team Leader - Asylum - European Asylum Support Office (IPA, Malta) Malta

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Team Leader – Asylum for the European Asylum Support Office to be based at IPA, Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

The successful candidate will be expected, amongst other, to perform some or all of the following tasks:

  • Team Leader supports the first instance decision-making process through the review of every draft decision (4 eyes principle) before signature by the staff appointed by the CEO of IPA.
  • The Team Leader provides individual feedback to the caseworkers and coaches the caseworkers to improve their interview and decision-making skills.
  • The Team Leader will identify the training needs of the caseworkers and propose trainings on the core aspects of the asylum procedures or specialised trainings.
  • Report complex cases and challenges faced throughout the asylum determination process to the Quality Control Unit and/or measure coordinator
  • Ensure that SOPs and guidance provided by EASO and IPA is being introduced and followed
  • Research on topics related to the asylum procedure, legislation and country of origin information
  • Provide support and feedback to EASO and IPA in the development of guidelines, policies, SOPs, templates in relation to the Maltese asylum determination procedure
  • Liaise with the staff of the Quality Control Unit individual cases
  • Screen and allocate cases to caseworkers
  • Ensure daily, weekly and monthly monitoring of case officers’ productivity thus providing tailor-made support in order to meet the planned targets
  • Ensure daily and weekly planning and monitoring of the caseload of the caseworkers in line with the indicated priorities and available office space
  • Take over coordination on site whenever the measure coordinator and/or the field coordinator assistant are not present
  • Participate to meetings organised by the measure coordinator on a regular basis
  • Support recruitment of new CWs
  • Performs other job-related duties as necessary or as assigned by field coordinator assistant / measure coordinator.

Requirements

  • University degree in law, social science, public administration or similar
  • Deep knowledge in European Asylum Law and Case Law of CJEU/ECHR
  • Deep knowledge in European Asylum Procedures’ quality standards
  • Experience in conducting asylum interviews and writing well-founded decisions
  • Experience in public administration, national or international organisations
  • Experience in leading a small team or managing projects
  • Experience in working under pressure by keeping strict deadlines and managing multiple tasks simultaneously
  • Leadership through self-dedication, personal example and use of informal power
  • Very good level of written and spoken English 
  • Excellent communication abilities and soft skills
  • A pro-active and team-motivating approach
  • Meticulous, flexible with a can-do approach and attitude to work
  • Good interpersonal and presentation skills, coupled with organisation and planning skills and a high problem-solving ability
  • Self-motivation and ability to work under minimum supervision
  • Sharp analytical and troubleshooting skills
  • Ability to work in a multi-cultural environment

Remuneration

The position falls in hierarchical Category IV and the associated salary is €38,985.12 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Friday 26th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.


Social Worker – Reception – European Asylum Support Office (AWAS Centers, Malta) Malta

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Social Worker - Reception for the European Asylum Support Office to be based in AWAS Centers, Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Asylum Support Office (EASO). EASO is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

Role purpose:

  • To support AWAS Care Team in their responsibility to follow-up with vulnerable applicants for international protection in a social work perspective

Tasks include:

  • Assess vulnerabilities and special reception needs of the assigned service users
  • Support in designing individualized social plans for the assigned service users
  • Conducting meetings and interviews with service users and their families to assess and review their situation
  • Support the organisation and management of packages of support to enable service users to lead the fullest lives possible
  • Undertake and write up assessments which meet specified standards and timescales
  • Compile social reports related to case work management of the assigned service users and be responsible that the files are kept up-to-date and perfectly in order
  • Perform first screening of possible vulnerable persons at first arrivals
  • Under AWAS supervision, liaise with internal and external stakeholders to refer clients to relevant services, as appropriate
  • Support the cooperation between AWAS and different ministries, entities and non-governmental organizations in relation to the assigned cases
  • Participating in AWAS Care Team meetings or other requested meetings
  • Ensure adherence to standards of care within the relevant quality framework
  • Ensure legislation, national standards and guidelines are being followed
  • Consults with the Units Leader in resolving issues and problems which are of a sensitive and / or strategic nature
  • Coordinates and communicates with other members of staff as necessary
  • Keeps up to date with new developments in the area of EU Affairs and the welfare of asylum seekers as well as related technologies and methodologies
  • Keeps up to date with the latest projects and initiatives undertaken by AWAS and by EASO
  • Attend supervision sessions, as per direction from AWAS Unit Leader
  • Participate in meetings organised by the EASO Measure coordinator or Field Coordination Support Officer
  • Perform all tasks in coordination and cooperation with the National Reception authority and with EASO Measure Coordinator and Field Coordination Support Officer
  • Attend requested trainings
  • Report on a regular basis, as per National and per EASO reporting systems
  • Performs other job-related duties as necessary or as assigned by the National Reception authority and/or the EASO Field Coordination Support Officer and the Measure Coordinator
  • To perform on call duties outside the regular office hours
  • May be requested to work outside office hours to meet deadlines and / or in crises situations

Requirements

  • Minimum of a bachelor’s degree in social work is required for this role
  • Relevant post-graduate degree and/or specialization on migration or child protection will be considered advantageous
  • Holding a social work warrant in Malta or being willing to start the process to acquire it
  • Previous experience in first line activities with applicants for international protection with a focus on minors and other vulnerable groups will be considered advantageous
  • Good knowledge of the legal international & European framework regarding international protection and the Common European Asylum System
  • Good knowledge of Countries of Origin of Asylum Seekers in Malta and of the Maltese Migration context considered will be considered advantageous
  • Good intercultural and communication skills and cultural awareness
  • Fluent in English (oral and written)
  • Being flexible and able to work in different settings with capability to work in multi-disciplinary teams in a multi-cultural environment
  • Holds self-accountable for making decisions and managing time and resources efficiently
  • Being able to maintain a high level of confidentiality
  • Experience in working under pressure by keeping strict deadlines and managing multiple tasks simultaneously
  • Computer literate, including MS Office applications (Word, Excel), use of internet and web-based applications
  • International experience would be considered as advantageous

Remuneration

The position falls in two hierarchical Categories, Category III and Category IV. The associated salary for Category III is €30,453.48 gross annually in twelve monthly installments. The associated salary for Category IV is €38,985.12 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Friday, 26th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.


Loan Asset Manager (Nicosia, Cyprus) Cyprus

On behalf of our client, an international leading Debt Management company, we are seeking to recruit a Loan Asset Manager to join its fast-growing team in Nicosia.

The Position

The successful candidate will be reporting to the Cyprus Country Manager and will be responsible of a portfolio of professional, corporate, and real estate debts. The successful candidate will also ensure that all collection targets are met and will provide adapted legal and financial solutions that secure the company’s outstanding debts. Main duties and responsibilities include, amongst other:

  • Managing special cases and litigation which include debt collection by amicable and judicial means, negotiation of agreements, monitoring of collective procedures, and implementation and follow-up of legal proceedings while promoting negotiations.
  • Analysing, and valuating each file in the debt portfolio entrusted to the company.
  • Determining the optimal collection strategy according to the file profile and profitability requirements.
  • Participating in the development of cash flow models, and settlement of the files within the agreed timeframe.
  • Preparing reporting required to monitor the portfolio entrusted to the company.
  • Working with other support services to produce and modify business plans within the required timeframe.
  • Assisting and advising the Management in the field of commercial and real estate debt collection, litigation and securities, as well as in restructuring cases.
  • Supporting projects for the acquisition and valuation of corporate and real estate debt portfolios.
  • Participating in the Management's multi-skilling in the functions of collection and litigation of commercial and real estate debts.
  • Organising internal training courses and participating in the capitalisation and dissemination of tools and good practices in debt collection.

Requirements

  • Bachelors’ degree or Masters’ degree in Banking, Finance, Economics, Business Law / Litigation Law, or any other related field.
  • At least 5 years of working experience in debt collection and bank debt litigation within a bank, financial institution, debt collection company or insolvency administrator.
  • Knowledge of Financial management principles.
  • Knowledge of the legal, regulatory and judicial framework of its field of activity (in particular the procedures for the prevention of business difficulties and collective procedures).
  • Knowledge of recovery techniques.
  • Excellent command of the Greek and English languages, both verbal and written.
  • Banking skills in addition to sector knowledge  will be considered an advantage.
  • Strong numerical ability and attention to detail.
  • Strong negotiation and adaptability skills.
  • Strong sense of professionalism and integrity.
  • Excellent Computer literacy (Microsoft Office applications).

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Sunday 28th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunity employer

 


Head of Payments (Nicosia, Cyprus) Cyprus

On behalf of our client, a reputable CySEC Regulated Investment Firm, we are seeking to recruit a Head of Payments to join its fast-growing team in Nicosia.

The Position

The successful candidate will be reporting to the company CEO and CFO and the main duties and responsibilities include, amongst other of:

  • Conducting research to identify new banks and PSPs and recommending new banks and PSPs to the Management according to business needs.
  • Interacting with PSPs and building sound business relationships; able to negotiate terms and conditions with them.
  • Dealing with the onboarding of banks and PSPs.
  • Monitoring bank and PSP fees and ensuring that they are correctly charged according to the relevant agreements.
  • Comparing fees between banks and PSPs, and optimising fee structures; aim to decrease bank and PSP fees.
  • Suggesting and implementing ways to decrease declines from PSPs and to increase approval rates.
  • Handling any issues which may arise with banks and all PSPs.
  • Reconciliating payments received against statements from PSPs and ensuring that the correct amounts are recorded.
  • Monitoring accuracy of fees deduction and rolling reserve from the PSPs.
  • Keeping track of market trends

Requirements

  • At least 2 years of relevant work experience in a PSP or Back office position.
  • At least 2 years of relevant work experience in the Forex, Binary, and/or Gambling industry.
  • Minimum 1-2 years’ experience in a managerial position.
  • Experience in reconciliation/matching.
  • Strong numerical ability and attention to detail.
  • Strong sense of professionalism and integrity.
  • Excellent command of the Greek and English languages, both verbal and written.
  • Excellent Computer literacy (Microsoft Office applications).

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday 26th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunity employer


Compliance Officer (Nicosia, Cyprus) Cyprus

On behalf of our client, a reputable CySEC Regulated Investment Firm, we are seeking to recruit a Compliance Officer to join its fast-growing team in Nicosia.

The Position

The successful candidate will be reporting to the Head of Compliance department and the main duties and responsibilities include, amongst other of:

  • Providing assistance in reviewing and updating the Company’s policies and procedures.
  • Conducting periodic internal reviews or audits to ensure that compliance procedures are followed.
  • Providing assistance to internal or external auditors in compliance reviews.
  • Preparing management reports regarding compliance operations and progress.
  • Monitoring compliance systems to ensure their effectiveness.
  • Reporting violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
  • Providing assistance in reviewing the Company’s policies and procedures.
  • Keeping informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes on organizational processes.
  • Verify that all company and regulatory policies and procedures have been documented, implemented, and communicated.
  • Providing support and guidance to the departments of our Company in relation to various regulatory matters.
  • Providing assistance to management for any ad-hoc regulatory requirements.

Requirements

  • Bachelors or Masters degree in Law or any other related field
  • At least 2 years of relevant working experience in a Compliance role within the Forex/Financial Services industry
  • CySEC Advanced Certificate holder
  • CySEC AML Certificate will be considered an advantage
  • Relevant experience with CySEC reporting
  • Strong attention to detail.
  • Strong sense of professionalism and integrity.
  • Excellent command of the Greek and English languages, both verbal and written.
  • Excellent Computer literacy (Microsoft Office applications).

Remuneration

A competitive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply no later than Friday 26th of February 2021.

Please note that only successful candidates will be contacted.

MGR is an equal opportunity employer


General Submission - MGR Clients


Please note that only successful candidates will be contacted.

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