Career Opportunities

Managed by MGR Human Resources

 

MGR Human Resources, a member of MAP S.Platis Group, provides comprehensive HR Services to the Group and to Clients. Our expert team of HR consultants is dedicated to providing exceptional service to candidates, offering a consultative approach to address the candidates’ needs and aspirations, while ensuring a positive overall application process experience.

MAP S.Platis Group offers a wide range of career opportunities to both young graduates and experienced professionals who wish to advance their career within a professional and high-standard business environment.

If you have already applied for a vacancy with MGR Human Resources in the past and wish to update your personal details or apply for a new career opportunity, please click on the login button on the top right of this page.

Kindly note that candidates who applied for previous positions will need to resubmit an application for any of our current vacancies.

Upon submission of your application, you should receive a confirmation email.

Explore current career opportunities.

MGR Human Resources Interim positions

Ongoing applications - Project Assistant – Operational Data Analysis - interim support - European Union Agency for Asylum (Malta HQ, Winemakers Wharf, Grand Harbour)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Project Assistant – Operational Data Analysis - interim support for the European Union Agency for Asylum to be based in Malta HQ, Winemakers Wharf, Grand Harbour.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System

 Responsibilities

The Project Assistant works under the supervision of PMO Cluster 1 Team Leader, performing the following tasks:

  • Gather regular and ad-hoc information/data in support of operational management and reporting requirements for the implementation of the operational and technical assistance to Member States.
  • Liaise with relevant actors in the field to ensure data quality with a particular emphasis on accuracy, completeness, and timeliness.
  • Develop information exchange guides and create datasets on international protection related matters in support of operational management and reporting requirements.
  • Maintain timely and accurate datasets, interactive reports, and analyses related to the area of operational and technical assistance to Member States.
  • Support the development of analytical, operational, and statistical tools aimed at systematising data management and analysis.
  • Perform quantitative analysis, draft interpretation of data, and prepare reports by collecting, analysing, and summarising information and trends in support of operational management and reporting requirements for the implementation of the operational and technical assistance to Member States.

 Minimum requirements

  • Post-secondary education attested by a diploma, OR Secondary  education  attested  by a  diploma  giving  access  to  post-secondary education and appropriate professional experience of at least one year.
  • Demonstrated proficiency in quantitative data analysis using software or programming languages such as Excel, SAS, Power BI, SPSS, JMP, VBA, Python, SQL, R, etc.
  • Experience in quantitative analysis, drafting analytical reports, operational analysis, or research papers.

 Advantageous

  • Bachelor’s level degree in quantitative disciplines, such as, Statistics, Mathematics, Physics, Chemistry, Biology, Informatics, etc. or Political/Social Sciences/Human Rights.
  • Professional experience in working in an international environment.
  • Experience in the field of migration will be considered advantageous.

Required skills/competencies

  • Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
  • Ability to work under pressure and meet deadlines on multiple tasks.
  • Very good intercultural/interdisciplinary communication skills.
  • Excellent organizational and analytical skills.
  • Ability to work in a multicultural environment.
  • Good planning skills.
  • Accuracy and attention to details.

Remuneration

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. 

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.



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Ongoing applications - ICT Assistant - interim support - European Union Agency for Asylum (Malta, HQ)

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an ICT Assistant – interim support for the European Union Agency for Asylum to be based in Malta, HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

  • Dealing directly with staff either by telephone, email or in person at operational locations (which will include travelling outside of Malta).
  • Efficient handling of IT related issues assigned using the means available
  • Tracking and updating issues related to operations in the ICT Ticketing System
  • Proper escalation of issues to the 2nd or 3rd Level ICT Helpdesk
  • Support in maintaining an up-to-date assets and inventory database
  • Ensuring the smooth running of Video- and tele-conferencing facilities
  • Installing hardware and software components, updates, workstations, peripherals and mobile phones, videoconferencing units, and logical unit support, while ensuring maintenance
  • Carry-out pre-deployment quality control for desktop and laptop platforms
  • Establish and update respective release and maintenance documentation - Ensure hard drive encryption is applied according to ICT procedures
  • Assist with the coordination of technical support with external service suppliers and contracted vendors, specifically regarding audio and video equipment in the EUAA and local Authority facilities
  • Collaborate and support the maintenance of the Documentation and in the operation of available ICT applications
  • Coordinate in the delivery / replacement of ICT Equipment which are critical to the smooth running of the operation.

Selection criteria:

Minimum requirements

  • Post-secondary education attested by a diploma, OR Secondary  education  attested  by a  diploma  giving  access  to  post-secondary education and appropriate professional experience of at least one year.
  • Certification in ICT or similar field
  • Knowledge in ITIL or other ICT Service Management Frameworks
  • Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);

Advantageous  

  • Experience within an ICT Service Desk team
  • Customer Care Experience
  • Good command of Italian (level B2 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);

Required skills/competencies:

  • Must be comfortable working within a multi-cultural environment
  • Must display a pro-active attitude towards resolving issues
  • Must display the ability to work within a team and adapt to changing circumstances in a challenging environment.
  • Demonstrated analytical skills;
  • Drafting reports;
  • Ability to work under pressure and accomplish multiple tasks;
  • Good communication skills and well developed interpersonal skills;
  • Accuracy and attention to details;

Remuneration

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality.

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.



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Ongoing applications - Team Leader – Asylum – interim support - European Union Agency for Asylum (Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Team Leader – Asylum – interim support for the European Union Agency for Asylum to be based Outside EUAA HQ, International Protection Agency and SAFI Barracks in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

  • Support the first instance decision-making process by reviewing draft decisions and by providing individual guidance and feedback to the caseworkers.
  • Coach the caseworkers on their interview and decision-making skills and help identify their training needs with regards to the asylum procedure
  • Report complex cases and challenges faced throughout the asylum determination process to the Quality Control Unit and/or measure coordinator
  • Support and provide feedback to EUAA and IPA on the implementation of guidelines, policies, SOPs, templates in relation to the Maltese asylum determination procedure
  • Liaise with the IPA’s Quality Control Unit on individual cases or in support of the Measure Coordinator
  • Ensure daily, weekly and monthly monitoring of caseworkers’ workload and productivity to ensure progress towards planned targets
  • Screen and allocate cases to caseworkers in accordance with their workload
  • Provide the Field Coordinator general support towards the implementation of caseworkers’ field activities
  • Support the on-boarding of new CWs
  • Performs other job-related duties as necessary or as assigned by field coordinator assistant / measure coordinator.

Selection Criteria

  • A completed university studies of at least three years attested by a diploma
  • Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
  • Deep knowledge in European Asylum Law and Case Law of CJEU/ECHR
  • Deep knowledge in European Asylum Procedures’ quality standards
  • At least one year of experience in conducting asylum interviews and writing well-founded decisions; any additional year of experience will be considered advantageous
  • Experience in public administration, national or international organisations
  • Computer literacy, including MS Office Suite, use of internet and web-based applications

Advantageous

  • University degree in law, social science, public administration or similar

Required skills/competencies

  • Leadership skills and experience managing small teams or projects
  • Field experience or experience working under pressure by keeping strict deadlines and managing multiple tasks simultaneously
  • Excellent communication abilities and soft skills
  • A pro-active and team-motivating approach
  • Meticulous, flexible with a can-do approach and attitude to work
  • Self-motivation and ability to work under minimum supervision
  • Sharp analytical and troubleshooting skills
  • Ability to work in a multi-cultural environment

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality. 

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.



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Ongoing applications - Flow Management Support Officer - interim support - European Union Agency for Asylum (Malta)

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Flow Management Support Officer - interim support for the European Union Agency for Asylum to be based in Malta, outside EUAA HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

  • Responsible for the daily schedule of registrations and interviews on multiple sites, in collaboration with local authorities and EUAA colleagues. Prioritise and follow up on specific cases upon authorities’ request.
  • Coordinate the pool of interpreters, assess and report monthly on translation needs to ensure coverage of all EUAA activities;
  • Prepare and communicate weekly the transportation schedule for personnel, applicants and interpreters;
  • Support the general coordination of the Registration Team across activities related to asylum and Temporary Protection;
  • Responsible for maintaining and developing multiple Excel-based asylum and relocation databases, and draw data to provide monthly reports;
  • Apply corrections in the statistical and case management tools used by EUAA team, feeding in with information provided by the determining authority on new caseload and pending cases;
  • Help maintain issue logs and develop tools, workflows and guidelines;
  • Liaise with government and internal stakeholders for the implementation of registration and relocation activities, including to determine the pool of candidates and to organise information provision sessions;
  • Support the organisation and logistical arrangements of the pledging member states delegations’ interviews, including with EUAA support with interpretation;
  • Provide regular analytical and statistical reports on outputs and challenges of the EUAA Asylum Support Team;
  • Draft documents, templates, statistics, minutes and reports;
  • Perform any other tasks in the interest of the service, relevant to the specific profile, including the possibility of going on mission.

Minimum requirements:

  • A completed university studies of at least three years attested by a diploma;
  • Proven experience of at least 2 years in a position with similar tasks;
  • Good understanding of the Maltese migration and asylum context;
  • Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
  • Computer literacy, including MS Office Suite, use of internet and web-based applications;

 Advantageous:

  • Relevant post-graduate degree will be considered as an asset;
  • Experience in asylum procedures, especially in the Maltese context, will be considered an asset;
  • Past experience within the EUAA operations context will be considered as advantageous;

Required skills/competencies:

  • The position requires strong data management and data visualization skills (advanced level MS Excel and PowerBI or similar applications);
  • Analytical skills and ability to work as a member of team;
  • Flexibility and fast adaptability to challenges in the field;
  • Excellent intercultural/interdisciplinary communication skills;
  • Driving license category B will be considered advantageous.

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality.

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

 



Read more