Career Opportunities

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Country Guidance Officer - interim support for the European Union Agency for Asylum to be based in Malta, HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

In coordination with the EUAA Country Guidance Sector, support the Operational Quality Procedures and Tools Sector in the effective implementation of EUAA country guidance (CG) in operations by:

• Planning, organising and conducting outreach and capacity-building activities concerning the EUAA CG.
• Support the set-up of a helpdesk on CG for EUAA operations.
• Researching and drafting responses to queries related to EUAA CG.
• Participating in relevant quality review and assurance activities.
• Analysing the use and impact of EUAA CG in the Member States to which the EUAA provides operational and technical assistance.
• Providing any other support facilitating the use of EUAA CG in the Member States to which the EUAA provides operational and technical assistance (e.g. coordinating and facilitating the organisation of meetings and other exchanges with relevant national authorities, coordinating translation processes).
• Maintaining relevant databases (e.g. on CG outreach and capacity-building activities).
• Assist with any other CG-related tasks, as needed.
• Perform any other tasks as requested by the Line Manager

Requirements:

• A completed university studies of at least three years attested by a diploma.
• Minimum three years of work experience in tasks listed above.
• Excellent knowledge of the criteria for qualification for international protection.
• Experience in the asylum field of a minimum of one year.
• Working understanding of the Country Guidance content and methodology.
• Experience in drafting documents to a high standard.
• Experience in public speaking, preferably in delivering training, workshops, etc.
• Thorough knowledge of English language (level B2 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
• Proficient in using computer applications and software, including MS Office Suite, databases, and web-based applications.

Advantageous:

• University degree, preferably in the field of law, political, humanitarian, social studies.

Required skills/competencies:

• Excellent research and analytical skills
• Excellent planning and organizational skills.
• Excellent communication skills and well-developed interpersonal skills.
• Demonstrating accuracy and attention to detail.
• Ability to prioritize work and deliver under pressure.
• Ability to work under minimal supervision on multiple tasks.
• Excellent intercultural / interdisciplinary communication skills.
• Very good interpersonal skills

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Sunday 31^st of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

 

 

 

 

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an Asylum Project Officer – interim support for the European Union Agency for Asylum to be based in Malta, HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

• Coordinate projects, events and developments of the EUAA Dublin Network on several topics;
• Monitor developments of European policies, legislation or case law related to the implementation of the Dublin III regulation;
• Carry out research tasks to support ongoing or new projects;
• Support QPTS in designing a quality assurance methodology for the processing of Dublin cases;
• Support the Operational Quality Procedure and Tools Sector in activities aimed at enhancing quality in EUAA Operations where Dublin institutions and processes are supported;
• Draft reports, templates or background documents;
• Support the organisation of meetings, coordinating inputs, etc.;
• Assist in the preparation and follow-up of relevant events;
• Perform any other tasks as requested by the Line Manager

Minimum Requirements:

• A completed university studies of at least three years attested by a diploma.
• Minimum three years of work experience in tasks listed above.
• Very good understanding of the European asylum policy
• Very good understanding of the Dublin III regulation
• Previous work experience in asylum/migration
• Thorough knowledge of English language (level B2 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
• Proficient in using computer applications and software, including MS Office Suite, databases, and web-based applications.

Advantageous:

• Previous experience related to working with the Dublin III regulation (casework, research, other)

Required skills/competencies:

• Excellent research and analytical skills
• Excellent planning and organizational skills.
• Ability to prioritize work and deliver under pressure.
• Ability to work under minimal supervision on multiple tasks.
• Excellent intercultural / interdisciplinary communication skills.
• Very good interpersonal skills

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Sunday 31^st of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an Information and Analysis Research Officer – interim support for the European Union Agency for Asylum to be based in Malta, HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

• In view of regular operational needs assessments and horizontal operational support, and requests for information stemming from MS where EUAA provides operational support, the Information and Analysis Research Officer – interim support conduct information collection and analysis of policies, practices, legislation, and case law in EU+ countries (supported by EUAA) based on a variety of sources and directly from stakeholders and in the field.
• Facilitate exchange among stakeholders maintaining relevant information systems (databases, portals) and resources relevant to CEAS to maintain a full situational picture of relevant developments in MS where EUAA provides operational support.
• Collect and organize information on the CEAS, feeding information into relevant databases, and preparing overviews based on that information, including for needs assessment, evaluation, and operational activities.
• Maintain regular exchange of information and provide updates to EUAA operational teams on the ground on relevant developments via regular calls, meetings and exchanges.
• Manage request for operational queries coming from EUAA operational teams on the ground to be processed via EUAA Query System.
• Other tasks coordinated by Head of Sector or C3 coordinator.

Minimum requirements

• A completed university studies of at least three years attested by a diploma.
• At least two years of pertinent professional experience with relevant tasks;
• Experience in managing of or working with databases, websites, newsletters and similar tools;
• Knowledge of asylum, migration and fundamental rights;
• Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);
• Computer literacy, including MS Office Suite, use of internet and web-based applications.

Advantageous

• University degree, preferably in social studies or areas relevant to information management
• Experience in liaising with MS representatives and other stakeholders (civil society organizations;
• Experience in drafting written outputs (analyses, reports) on matters related to asylum and migration;
• Previous experience within an international and multicultural environment

Required skills/competencies.

• Excellent planning and problem-solving skills and the ability to prioritise work and deliver results under pressure;
• Ability to manage own workload and work without close supervision;
• Ability to work under pressure and meet deadlines on multiple tasks;
• Strong analytical skills and ability to assess complex data, analyse information and evaluate results;
• Strong ability to listen attentively and paying full attention to details;
• Strong service-oriented attitude and flexibility;
• Accuracy and attention to detail;
• Capacity to manage and co-ordinate several processes simultaneously;

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Sunday 31^st of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Financial Assistant - interim support for the European Union Agency for Asylum to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

• Maintain records and check transactions; Maintain financial project files and records, archive financial/administrative related project documentation.
• Support for contract implementation and monitoring of the travel agency FWC;
• Support EUAA staff in processing all financial transactions by acting as Data Entry Agent in ABAC and Paperless, EUAA’s financial and administrative tools, for invoices, cost claims, missions, VAT exemption certificates and reimbursements;
• Check completeness of financial files, including supporting documents attached to claims, invoices and requests for payments;
• Support with audit tasks (incl. preparations and follow-up of annual audits);
• Perform any other tasks in the interest of the service, relevant for the specific profile.

Minimum Education

• Post-secondary education attested by a diploma,
  or
• Secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of at least one year.

Remuneration

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Friday 8^th of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Procurement Administrator - interim support for the European Union Agency for Asylum to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

• Preparation of procurement documents (including tender specifications) in cooperation with the requesting teams;
• At any time, ensuring compliance with the relevant legal basis and sound financial management;
• Contributing to development and correct application of the EUAA’s procurement and contract management procedures;
• Provision of advice and support at any stage of procurement procedure as well as contract management;
• Drafting and preparing contracts in the procurement field;
• Performing any other related tasks upon request of the Head of Sector.

Minimum qualification:

Completed university studies of at least three years attested by a diploma.

Skills:

• Proficiency in written and spoken English
• Ability to observe high confidentiality
• Good communication skills
• Able to work in a proactive, organized and to prioritise activities
• Ability to work within a team

Minimum experience:

• Post-university experience in public procurement

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Tuesday 5^th of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an Administrative Assistant – Training Planning and Programming Sector – interim support for the European Union Agency for Asylum to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

• Serve in the TPPS Secretariat and provide logistic and administrative support to the Sector;
• Provide technical support during training sessions (webinars and face-to-face);
• Support the organisation of training sessions, meetings, conferences, workshops, including with invitation letters, participants lists, procurement of venues and catering and the preparation of meeting documentation, tools and folders for participants;
• Support the drafting of administrative files;
• Manage functional mailboxes of the Sector within the Training Planning and Programming Sector and communicate with external stakeholders on administrative matters;
• Support with the archiving of documents;
• Providing support with reimbursement of participants to sessions and events;
• Support with other administrative and reporting tasks as requested by Head of Sector.

Minimum Qualifications:

• Post-secondary education attested by a diploma or secondary education.

Minimum Experience:

• Minimum 1 year of appropriate professional experience in an administrative function or equivalent.

Advantageous:

• Experience on asylum and reception
• Experience in organizing training sessions

Remuneration:

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Tuesday, 5th of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an E-Learning Assistant – interim support for the European Union Agency for Asylum to be based in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

Provision of support to the TLTS team, including but not limited to the following duties:

• Within Service Desk: user support via the mailbox and issue tracking system JIRA
• Maintenance of the user database (review, clean-up, role assignments)
• Configuration of online attendance records, feedback forms and electronic Certificates of Attendance/Achievement of Learning Outcomes in the Learning Management System
• Administrative support in contract management for LMS maintenance (checking of deliverables)
• Drafting summaries and reports (MS Word, PowerPoint)

Minimum qualification:

Completed university studies in a related field of at least three years attested by a diploma

Minimum experience:

• At least 1 year working in service support related tasks
• Advanced Computer skills, very good knowledge of MS Office suite (Excel, Word, PowerPoint); user support skills, English C1

Remuneration:

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Monday 4^th of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Deployment Management Officer (CEI) - interim support for the European Union Agency for Asylum to be based in Malta - HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

The Deployment Management Officer – interim support works under the guidance of the ODMS Team Leader of the Team for Remunerated External Experts, undertaking the following responsibilities:

• Handle the planning and review of requirements (numbers and requirements) for deployed personnel for EUAA Operations;
• Coordinate and participate in assessment and selection procedures for personnel to be deployed as part of EUAA Operations;
• Deal with the implementation of performance management exercises;
• Ensure personnel assessment and deployment results are recorded accurately;
• Organise and maintain ICT platforms and databases for applicants;
• Monitor and record incoming communication from candidates or deployed personnel and support the communication to them;
• Generate reports on assessment activities and selection procedures.
• Ensure compliance with relevant rules and regulations.
• Maintain documentation related to candidates’ assessments, feedback, and communication;
• Support testing of personnel management/deployment ICT tools and platforms;
• Perform any other duties required in the interest of the service.

Minimum requirements:

• A completed university studies of at least three years attested by a diploma.
• Minimum of two years of experience in recruitment of personnel, personnel administration, and/or personnel management.
• Demonstrated professional experience in creating templates, documents and reports.
• Thorough knowledge of English language (level B2 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
• Proficient in using computer applications and software, including MS Office Suite, databases, and web-based applications.

 Advantageous:

• Completed university degree in HR, Business Administration or other relevant fields.
• Experience using deployment management / HR information systems;

Required skills/competencies:

• Excellent analytical capabilities and problem-solving skills.
• Excellent planning and organizational skills.
• Ability to prioritize work and deliver under pressure.
• Ability to work under minimal supervision on multiple tasks.
• Strong service-oriented attitude and flexibility.
• Excellent intercultural / interdisciplinairy communication skills.
• Capability to uphold confidentiality of sensitive information.
• Attention to detail.

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Tuesday 5^th of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire a Vulnerability Officer - interim support for the European Union Agency for Asylum to be based in Malta, HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

The Vulnerability Officer is part of the Quality Procedures and Tools sectors (QPTS) at the EUAA Centre for Operational support (C1). He/she works under the direct supervision of QPTS Coordinator for Reception, reporting to the Head of Sector.

The main objectives of the sector are the following:

• Contribute to mainstreaming vulnerability across asylum and reception related contents, in line with CEAS, across the Agency operations, from inception phase to exit strategy;
• Contribute to ensuring a harmonized implementation of the EUAA vulnerability-related methodologies and tools;
• Support Operations in designing operational tools based on country-specific needs and in line with the EUAA key methodological principles;
• The duty station of the Vulnerability Officer is the headquarter of the European Union Agency for Asylum (EUAA) in Malta.

The vulnerability officer will be asked to travel for mission purposes. 

Assigned tasks:

• Support the preparation/facilitation of Thematic Horizontal Exchanges across Operations;
• Support the preparation/facilitation of thematic workshops concerning vulnerability related matters for EUAA Operations;
• Follow-up of the implementation of the vulnerability components of the ongoing EUAA Operating Plans in EU+ MS ;
• Act as a QPTS focal point for vulnerability related matters for certain ongoing operations;
• Advise the operational teams on vulnerability-related matters
• Draft SOPs/work instructions/guidance/reports;
• Liaise between other centres (C2 and C3) and C1 on vulnerability-related matters;
• Perform any other task in the interest of the sector.

Minimum Requirements:

• A completed university studies of at least three years attested by a diploma;
• University degree is required, preferably in the fields of social work, psychology, law and public administration;
• Proven experience of at least 3 years in the field of reception and vulnerability of asylum seekers
• Knowledge of Common European Asylum System - CEAS
• Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);
• Computer literacy, including MS Office Suite, use of internet and web-based applications;

Advantageous Requirements:

• Professional experience in working in an international environment;
• Flexibility to undertake regular missions in different EU+ MS

Required skills/competencies

• Analytical skills and ability to assess data and analyse information;
• Drafting reports, complex documents
• Ability to work under pressure and accomplish multiple tasks;
• Good communication skills and well developed interpersonal skills;
• Good planning and organisational skills;
• Accuracy and attention to details;

Remuneration

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. Interested applicants should apply for the vacancy no later than Sunday 31^st of December 2023.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Project Assistant – Operational Data Analysis - interim support for the European Union Agency for Asylum to be based in Malta HQ, Winemakers Wharf, Grand Harbour.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System

 Responsibilities

The Project Assistant works under the supervision of PMO Cluster 1 Team Leader, performing the following tasks:

• Gather regular and ad-hoc information/data in support of operational management and reporting requirements for the implementation of the operational and technical assistance to Member States.
• Liaise with relevant actors in the field to ensure data quality with a particular emphasis on accuracy, completeness, and timeliness.
• Develop information exchange guides and create datasets on international protection related matters in support of operational management and reporting requirements.
• Maintain timely and accurate datasets, interactive reports, and analyses related to the area of operational and technical assistance to Member States.
• Support the development of analytical, operational, and statistical tools aimed at systematising data management and analysis.
• Perform quantitative analysis, draft interpretation of data, and prepare reports by collecting, analysing, and summarising information and trends in support of operational management and reporting requirements for the implementation of the operational and technical assistance to Member States.

 Minimum requirements

• Post-secondary education attested by a diploma, OR Secondary  education  attested  by a  diploma  giving  access  to  post-secondary education and appropriate professional experience of at least one year.
• Demonstrated proficiency in quantitative data analysis using software or programming languages such as Excel, SAS, Power BI, SPSS, JMP, VBA, Python, SQL, R, etc.
• Experience in quantitative analysis, drafting analytical reports, operational analysis, or research papers.

 Advantageous

• Bachelor’s level degree in quantitative disciplines, such as, Statistics, Mathematics, Physics, Chemistry, Biology, Informatics, etc. or Political/Social Sciences/Human Rights.
• Professional experience in working in an international environment.
• Experience in the field of migration will be considered advantageous.

Required skills/competencies

• Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL).
• Ability to work under pressure and meet deadlines on multiple tasks.
• Very good intercultural/interdisciplinary communication skills.
• Excellent organizational and analytical skills.
• Ability to work in a multicultural environment.
• Good planning skills.
• Accuracy and attention to details.

Remuneration

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality. 

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking t...

MGR Human Resources Ltd, member of MAP S.Platis Group of Companies, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are looking to hire an ICT Assistant – interim support for the European Union Agency for Asylum to be based in Malta, HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities:

• Dealing directly with staff either by telephone, email or in person at operational locations (which will include travelling outside of Malta).
• Efficient handling of IT related issues assigned using the means available
• Tracking and updating issues related to operations in the ICT Ticketing System
• Proper escalation of issues to the 2nd or 3rd Level ICT Helpdesk
• Support in maintaining an up-to-date assets and inventory database
• Ensuring the smooth running of Video- and tele-conferencing facilities
• Installing hardware and software components, updates, workstations, peripherals and mobile phones, videoconferencing units, and logical unit support, while ensuring maintenance
• Carry-out pre-deployment quality control for desktop and laptop platforms
• Establish and update respective release and maintenance documentation - Ensure hard drive encryption is applied according to ICT procedures
• Assist with the coordination of technical support with external service suppliers and contracted vendors, specifically regarding audio and video equipment in the EUAA and local Authority facilities
• Collaborate and support the maintenance of the Documentation and in the operation of available ICT applications
• Coordinate in the delivery / replacement of ICT Equipment which are critical to the smooth running of the operation.

Selection criteria:

Minimum requirements

• Post-secondary education attested by a diploma, OR Secondary  education  attested  by a  diploma  giving  access  to  post-secondary education and appropriate professional experience of at least one year.
• Certification in ICT or similar field
• Knowledge in ITIL or other ICT Service Management Frameworks
• Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);

Advantageous  

• Experience within an ICT Service Desk team
• Customer Care Experience
• Good command of Italian (level B2 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL);

Required skills/competencies:

• Must be comfortable working within a multi-cultural environment
• Must display a pro-active attitude towards resolving issues
• Must display the ability to work within a team and adapt to changing circumstances in a challenging environment.
• Demonstrated analytical skills;
• Drafting reports;
• Ability to work under pressure and accomplish multiple tasks;
• Good communication skills and well developed interpersonal skills;
• Accuracy and attention to details;

Remuneration

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications

All applications will be treated with the strictest confidentiality.

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Quality Assurance Assistant – interim support for the European Union Agency for Asylum to be based Outside Malta HQ.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

In the framework of the Operational Plan 2022-2024 signed by the EUAA and Malta, and under Measure 2 on Reception Support, the Quality Assurance Assistant – interim support will work under EUAA’s coordination to support the Maltese Agency for the Welfare of Asylum Seekers (AWAS) and its Quality Assurance Unit. The position is based in Malta, in AWAS HQ and in open reception centres.

Main tasks

• Support the development and implementation of AWAS Quality Assurance Framework and related activities;
• Support the development and piloting of quality tools (EUAA ARC tool, questionnaires, internal interview templates, surveys, etc.) and the roll-out of self-assessment activities in AWAS centres;
• Support the organisation of technical knowledge exchanges (online meetings and/or study visits) with other EU+ countries, to foster the exchange of knowledge and good practices in relation to quality in reception;
• Contribute to training and coaching activities, workshops, meetings;
• Collect and analyse data, ensuring consistency, harmonisation and quality of data processing and feedback;
• Conduct desk research to strengthen AWAS’ quality assurance strategy and objectives;
• Support the harmonisation of workflows and procedures, internal cooperation and information sharing;
• Participate in regular meetings organised by the EUAA Measure Coordinator and/or Field Coordination Support Officer;
• Attend meetings with focal points from the national reception authority to discuss challenges and results of quality assurance activities;
• Report on a regular basis as per EUAA reporting systems and requirements;
• Perform all tasks in cooperation with AWAS Quality Assurance Unit Leader and relevant AWAS and EUAA staff;
• Performs any other job-related duties as necessary or as assigned by the EUAA Measure Coordinator and/or the Operations Officer Field Coordination Support Officer – interim support.

Minimum requirements

• A secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience.
• Minimum 2 years of experience in the reception context and/or in reception centres for applicants for international protection;
• Good knowledge of the international & European legal framework on international protection and of the Common European Asylum System;
• Possess a professional knowledge of English (at least C1 according to the CEFR).
• Possess a thorough knowledge of MS Office suite.
• Advanced skills in Excel use, development and consolidation of Excel-based tools, databases, charts, graphs, etc.

Advantageous

• Post graduate University degree (preferably in Law, Social Science, Public Administration, or similar fields);
• Good knowledge of the Maltese migration context;
• Working knowledge of Maltese language;
• Previous working experience in developing tools and templates, drafting and/or running surveys, questionnaires, focus groups;
• International working experience;
• Very good knowledge of Excel and other statistical programs.

Required skills/competencies

• Excellent analytical skills, drafting and reporting skills;
• Flexibility and ability to work proactively in different settings and in multi-cultural environments;
• Experience in working under pressure with strict deadlines and managing multiple tasks simultaneously;
• Good interpersonal and presentation skills, coupled with organisation and planning skills and a high problem-solving ability;
• Ability to maintain a high level of confidentiality;

Remuneration:

The position falls in hierarchical Category III and the associated salary is €33,475.68 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality. 

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.

 

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to r...

MGR Human Resources Ltd, member of MAP S.Platis Group, is a leading, broad HR Consulting, Training, Recruitment and Temporary Placements Agency. We are currently seeking to recruit a Team Leader – Asylum – interim support for the European Union Agency for Asylum to be based Outside EUAA HQ, International Protection Agency and SAFI Barracks in Malta.

The position

The successful candidate will work on a secondment basis for the awarded contract for the Provision of Interim Services to the European Union Agency for Asylum (EUAA). EUAA is an EU Regulatory Agency headquartered in Malta whose mandate is to strengthen EU Member States’ practical cooperation on asylum, to support Member States whose asylum systems are under particular pressure and to enhance the implementation of the Common European Asylum System.

Responsibilities

• Support the first instance decision-making process by reviewing draft decisions and by providing individual guidance and feedback to the caseworkers.
• Coach the caseworkers on their interview and decision-making skills and help identify their training needs with regards to the asylum procedure
• Report complex cases and challenges faced throughout the asylum determination process to the Quality Control Unit and/or measure coordinator
• Support and provide feedback to EUAA and IPA on the implementation of guidelines, policies, SOPs, templates in relation to the Maltese asylum determination procedure
• Liaise with the IPA’s Quality Control Unit on individual cases or in support of the Measure Coordinator
• Ensure daily, weekly and monthly monitoring of caseworkers’ workload and productivity to ensure progress towards planned targets
• Screen and allocate cases to caseworkers in accordance with their workload
• Provide the Field Coordinator general support towards the implementation of caseworkers’ field activities
• Support the on-boarding of new CWs
• Performs other job-related duties as necessary or as assigned by field coordinator assistant / measure coordinator.

Selection Criteria

• A completed university studies of at least three years attested by a diploma
• Thorough Knowledge of English (level C1 in all dimensions as per the Common European Framework of Reference for Languages or CEFRL)
• Deep knowledge in European Asylum Law and Case Law of CJEU/ECHR
• Deep knowledge in European Asylum Procedures’ quality standards
• At least one year of experience in conducting asylum interviews and writing well-founded decisions; any additional year of experience will be considered advantageous
• Experience in public administration, national or international organisations
• Computer literacy, including MS Office Suite, use of internet and web-based applications

Advantageous

• University degree in law, social science, public administration or similar

Required skills/competencies

• Leadership skills and experience managing small teams or projects
• Field experience or experience working under pressure by keeping strict deadlines and managing multiple tasks simultaneously
• Excellent communication abilities and soft skills
• A pro-active and team-motivating approach
• Meticulous, flexible with a can-do approach and attitude to work
• Self-motivation and ability to work under minimum supervision
• Sharp analytical and troubleshooting skills
• Ability to work in a multi-cultural environment

Remuneration:

The position falls in hierarchical Category IV and the associated salary is €42,853.80 gross annually in twelve monthly installments.

Applications:

All applications will be treated with the strictest confidentiality. 

Ongoing application - The applications received for this position will be assessed when a need for filling the specific position arises. Successful applicants will be informed about next steps when a need arises for filling this position.

Please note that only successful candidates will be contacted.

MGR is an equal opportunities employer.