Join a dynamic team of Systems Engineers, responsible for providing technical services including installations, upgrades and support of business applications, network management and administration, operating systems management and administration, database administration and technical support.

Job Responsibilities:

• Install, configure, and maintain operating systems, system software, and M365 products.
• Administration of accounts, groups, and workstations for internal users.
• Provide technical support to users, addressing their inquiries and issues promptly.
• Monitor system performance and proactively maintain systems to meet operational requirements.
• Troubleshoot and resolve issues and outages swiftly to minimize disruptions.
• Manage network components to ensure uninterrupted connectivity and smooth operation of systems.
• Monitor network performance and address issues promptly.
• Implement and enforce access controls and firewall policies to enhance system security.
• Deploy and maintain backup and replication technologies to ensure system security and data integrity.
• Plan and execute system upgrades with new releases and models to keep the infrastructure up-to-date and efficient.
• Maintain comprehensive technical documentation, manuals, and IT policies to ensure clear guidelines for system usage and management.

Qualifications:

• University degree in Information Technology, Computer Science, or a related field.
• Experience as a System Administrator or similar role will be considered an advantage.
• Experience with installing, configuring, and troubleshooting Windows environments.
• Experience with installing, configuring, and troubleshooting UNIX/Linux based environments.
• Experience with data backup & recovery technologies.
• Good foundation/understanding of Networking concepts.
• Experience with virtualization technologies (Hyper-V, Oracle KVM, ESXi, oVirt).

Skills & Competencies:

• Customer oriented.
• Strong communication and interpersonal skills.
• Investigative, analytical, and problem-solving skills.
• Team player and ability to work under pressure.
• Excellent verbal and written communication skills in English and Greek

Join a dynamic team of Systems Engineers, responsible for providing technical services including installations, upgrades and support of business applications, network management and administration, operating systems management and administration, database administration and technical support.

You will have the opportunity to expand your knowledge in mission critical infrastructure projects of large organisations.

Qualifications

• University/ college graduate in a Computer Engineering or related field
• CISCO and/or Microsoft Certifications will be considered as an advantage
• Experience of at least five years in a similar position and specifically in:
  • Designing and implementing infrastructure solutions architectures, to accommodate the customers’ requirements
  • Setup, deployment and administration of MS Windows Server
  • Deployment and administration of MS Active Directory, DNS
  • Setup, deployment and administration of LINUX/ UNIX Operating Systems
  • Setup, deployment and administration of multi-vendor Application/ Web Servers, like Apache, Glassfish, MS IIS, etc
  • Setup, deployment and configuration of networking equipment (switches, routers, firewalls, load balancers)
  • Implementation and administration of multi-vendor virtualization technologies, such as Hyper-V, VMware, or Oracle VM
  • Multi-vendor backup solutions
• Good understanding of the high availability, clustering and failover concepts
• Knowledge of Bash/ Shell/ Batch Scripting will be considered as an advantage
• Knowledge of Oracle RDBMS and/ or Oracle Fusion Middleware will be considered as an advantage

Skills & Competencies

• Customer-centric approach
• Excellent communication and interpersonal skills
• Excellent investigative, diagnostic and troubleshooting skills
• Excellent analytical skills and attention to detail
• Methodical, organised and able to work under pressure to deliver within strict deadlines.
• Excellent knowledge of Greek and English.

We are looking for a Project Manager to join our Project Management team.

Responsibilities

• Undertake the implementation of large-scale Information Technology projects for public sector organizations, as well as for the deployment of leading international Business Applications represented by NetU.
• Designing project plans and ensuring adherence to quality standards, risk management, preparing status reports, leading and coordinating resources, monitor progress and participate in internal as well as customer communication.
• Ensuring excellent execution of multiple projects.

Qualifications

• University graduate in Business or Information Technology related field.
• Minimum four years’ proven experience in a similar position, within the tech industry.
• PRINCE2 or PMP certification.
• Experience with project management software such as Microsoft Project.
• Knowledge of project management methodologies.
• Previous experience in projects for public sector organizations will be considered an advantage.
• Ability to work well with customers and partners through excellent relationship management to achieve challenging deadlines and outcomes.
• A solid commercial understanding of managing risk within a project management environment, with experience of appropriate financial controls.
• Excellent verbal and written skills of both English and Greek languages.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Excellent stakeholder management skills.
• Excellent organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Strong attention to detail.

Join our dynamic team, responsible for providing technical services to large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

You will have the opportunity to expand your knowledge in systems engineering by participating in large scale and mission critical projects with your assigned team and through the guidance and coaching of your Team Leader and the Solution Architects of the Company.

Responsibilities

• Install, maintain, configure, and support operating systems, business applications, security tools, web servers, email systems, and user hardware (laptops).
• Manage network servers.
• Set up accounts and workstations internally.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Maintain technical documentation, manuals, and IT policies.
• Offer technical support and training to users.

 Qualifications

• University degree in Information Technology, Computer Science, or a related field.
• Relevant professional certification, e.g., Microsoft Certified Systems Administrator (MCSA) will be considered an advantage.
• Proven experience as a System Administrator or similar role.
• Experience in installing, configuring, and troubleshooting Windows environments.
• Experience in installing, configuring, and troubleshooting UNIX/Linux based environments.
• Knowledge of system security (e.g., intrusion detection systems) and data backup/ recovery.
• Setup & deployment of networking equipment (switches, routers, firewalls)
• Experience in virtualization technologies.
• Cloud Experience will be considered an advantage.
• Knowledge in Java Application Servers will be considered an advantage.
• Excellent knowledge of the Greek and English language.

Join an experienced team of analysts, performing business analysis on critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

You will have the opportunity to expand your knowledge in business analysis and quality assurance, by participating in large scale implementation projects with your assigned team, through the guidance and coaching of your team leader and the software architects of the company.

Responsibilities

As an experienced Business Analyst, you will analyse and validate requirements from stakeholders, end-users, and subject matter experts. You will ensure clean and accurate documentation of business requirements, client requirements, technical specifications and perform user trainings. You will identify opportunities for automation of data management processes and lead initiatives to implement automation. In addition, you will carry out routine testing of software implementation and quality assurance.

Qualifications

• University graduate in an Information Technology related field
• At least 5 years of experience as a Business Analyst for software projects
• Exposure to manual and automated testing methods and the full product development cycle from requirements through post-release
• Relevant technical experience of data processing and data design
• Knowledge of application delivery process and business assessment
• Knowledge of bug tracking tools (e.g. Jira, Bugzilla)
• Knowledge of system testing tools
• Previous experience in public sector projects will be considered as an advantage
• ISTQBcertification or any similar testing certification will be considered an advantage
• Excellent knowledge of both English and Greek

Skills & Competencies

• Ability to visualise client requirements and process flows into a software
• Strong communication skills, written and verbal
• Strong interpersonal skills and stakeholder management
• Ability to manage risks and challenges
• Ability to work closely with development teams
• Strong numeric skills and attention to detail
• Strong problem-solving and task management skills

Responsibilities

We are looking for a DevOps engineer who will be responsible for optimizing the software development lifecycle from deploying product updates, identifying production issues, implementing integrations, to maintenance and updates.

 Qualifications

·         University or College graduate in Computer Science or in a related field

·         Strong experience with Git and branching strategies (e.g., Git Flow, trunk-based development)

•    Experience with the following tools: Jenkins, GitHub Actions, and Azure DevOps, Kubernetes (K8s)

 ·         Hands-on experience with Docker (creating, managing, and optimizing containers)

 ·         Proficiency in Bash, Python, Groovy (for Jenkins), or PowerShell

 ·         Experience writing scripts to automate builds, tests, and deployments

 ·         Knowledge of Prometheus, Grafana, and ELK Stack for monitoring CI/CD processes will be considered     an advantage

 ·         Experience with Terraform, Ansible or Helm will be considered an advantage

 ·         Experience integrating observability into CI/CD pipelines will be considered an advantage

 ·         Familiarity with Azure or on-prem CI/CD solutions

 ·         Experience with cloud-native tools (Azure DevOps) will be considered an advantage

·   Skills & Competencies

·         Ability to create, maintain, and optimize CI/CD pipelines for automated builds, tests, and deployments

·         Ability to define and manage infrastructure using IaC principles will be considered an advantage

·         Can write clear CI/CD workflow documentation

·         Ability to troubleshoot build/deployment failures

·         Analytical mind and problem-solving aptitude

·         Attentive to detail, methodical, diligent

·         Ability to perform well in a fast-paced environment

·         Ability to work independently and as a member of a project team

  ·         Excellent knowledge of the English language

  ·         Continuous Improvement Mindset: remain updated with DevOps and CI/CD trends

Responsibilities

·      Undertake the implementation of Information Technology projects across all industries, as well as            deploy leading international Business Applications represented by NetU.

·   Design project plans and ensure adherence to quality standards, risk management, prepare status reports, lead, and coordinate resources, monitor progress, and participate in internal as well as customer communication.

·         Ensure excellent execution of multiple projects.

Qualifications

• University graduate in Business or Information Technology related field.
• Minimum four years’ proven experience in a similar position, within the tech industry.
• PRINCE2 or PMP certification.
• Experience with project management software such as Microsoft Project.
• Knowledge of project management methodologies.
• Ability to work well with customers and partners through excellent relationship management to achieve challenging deadlines and outcomes.
• A solid commercial understanding of managing risk within a project management environment, with experience of appropriate financial controls.
• Excellent verbal and written skills of both English and Greek languages.

Skills & Competencies

·         Excellent communication and interpersonal skills.

·         Excellent stakeholder management skills.

·         Excellent organizational and time management skills.

·         Excellent analytical and problem-solving skills.

·         Strong attention to detail.

We are looking for a Help Desk Consultant to join our centralised User Help Desk team for one of our key government projects. You will be providing first level support to all system users over the phone, troubleshooting problems and advising on the appropriate action.

Responsibilities

• Log all help desk interactions on case management system
• Respond to requests for technical assistance
• Diagnose and resolve standard tier 1 issues e.g. user permissions/access, password reset, system navigation
• Advise user on appropriate action
• Conduct initial analysis of all reported system issues
• Follow standard help desk procedures
• Identify and escalate situations requiring urgent attention (e.g. partial/full system down, major functionalities malfunction, UI malfunction)
• Stay updated with system information, changes and updates.

Qualifications

• University/ College degree or experience in a helpdesk customer service role
• Knowledge of computer software systems, including databases, office applications, and operating systems would be considered an advantage
• Excellent knowledge of both English and Greek

Skills & Competencies

• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint, Project)
• Excellent reporting skills
• Excellent customer service skills
• Excellent analytical and diagnostic skills
• Excellent communication and interpersonal skills
• Excellent problem solving and troubleshooting skill

It is an exciting time for us, as we are growing our team across all our core departments.

Join our experienced dream tech team of Software Developers and implement mission critical IT solutions for large size organizations in various sectors, including law enforcement and justice, asylum and migration, social security, lands and town planning, financial services and insurance to name a few, in Cyprus and abroad.  

Responsibilities

You will have the opportunity to expand your knowledge in software development by participating in large scale implementation projects with an assigned tech team and with the guidance and coaching of your Lead and Software Architects.

 Qualifications

• University or College graduate in an Information Technology related field
• Experience as a Software Developer, preferably in Java, using either NetBeans or IntelliJ, will be considered an advantage
• Web application development knowledge including but not limited to React, or Angular, HTML, JavaScript, CSS
• Knowledge of database systems, such as Oracle, MySQL or MSSQL
• Use of version control systems
• Excellent knowledge of both English and Greek

 Skills & Competencies

• Ability to understand and transform business requirements into software
• Strong communication and interpersonal skills
• High attention to detail and quality of work
• Ability to work independently and as a member of a project team

It is an exciting time for us, as we are growing our team across all our core departments.

Join our experienced dream tech team of Software Developers and implement mission critical IT solutions for large size organizations in various sectors, including law enforcement and justice, asylum and migration, social security, lands and town planning, financial services and insurance to name a few, in Cyprus and abroad.  

Responsibilities

You will have the opportunity to expand your knowledge in software development by participating in large scale implementation projects with an assigned tech team and with the guidance and coaching of your Lead and Software Architects.

 Qualifications

• University or College graduate in an Information Technology related field
• At least 2 years working experience as a Software Developer, preferably in Java, using either NetBeans or IntelliJ
• Web application development knowledge including but not limited to React, or Angular, HTML, JavaScript, CSS
• Knowledge of database systems, such as Oracle, MySQL or MSSQL
• Use of version control systems
• Excellent knowledge of both English and Greek

 Skills & Competencies

• Ability to understand and transform business requirements into software
• Strong communication and interpersonal skills
• High attention to detail and quality of work
• Ability to work independently and as a member of a project team

Join our experienced team of Software Developers implementing mission critical IT solutions for large size organizations in various sectors, including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance in Cyprus and abroad.  

Responsibilities

You will have the opportunity to expand your knowledge in software development by participating in large scale implementation projects with an assigned tech team. As a senior member of the team, you will coach and guide junior Software Developers and lead projects.

Qualifications

• University or College graduate in an Information Technology related field
• At least 5 years working experience as a Software Developer, preferably in Java, using either NetBeans or IntelliJ
• Web application development knowledge including but not limited to React, or Angular, HTML, JavaScript, CSS
• Knowledge of database systems, such as Oracle, MySQL or MSSQL
• Use of version control systems
• Experience within a tech leading role will be considered an advantage
• Excellent knowledge of the English language

 Skills & Competencies

• Strong leadership skills
• Strong communication and interpersonal skills
• Attention to detail
• Ability to understand and transform business requirements into software
• Ability to work independently and as a member of a project team
• Ability to consistently meet project deadlines

Role Scope

If you have a passion working in a customer facing role, identifying client needs and providing solutions towards technological efficiencies, then this role might be for you. You will get the chance to work with top tier clients across a range of sectors, providing high quality consulting services. You will be working with other Consultants and Developers on different implementation levels within a collaborative problem solving environment.

Responsibilities

• Deploy or optimize clients’ Salesforce application (pre-sales demonstration, demonstration of key capabilities and features, project implementation activities, deployment best practices, hands-on configuration and proving support on Salesforce deployments).
• Creation and execution of change sets
• Work closely with the client’s Project Manager and internal teams to ensure quality deliverables
• Continuous follow-up, learning and use of Salesforce’s evolutions and best practices
• Provide support to clients and internal resources, consistently meeting/exceeding goals and objectives
• Deliver high client satisfaction
• Positively impact client renewals
• Continued professional growth and development

Qualifications

• University / College graduate in Business or Information Technology related field
• At least 2 year prior Salesforce administration and/or implementation and/or configuration experience with any of Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Property Base
• Knowledge/Experience in any of the following Salesforce skills will be considered as an advantage: designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements
• Salesforce Certification will be considered an advantage
• Ability to communicate with customers and provide consultation on Salesforce solutions
• Ability to identify the areas requiring scripting through excellent knowledge of Salesforce modules and features, applying coding solutions only when absolutely required
• Ability to understand and transform business requirements into software
• Efficient gathering and analyzing requirements, and delivering solutions that are flexible and adaptable to client's needs
• Cutting edge innovator who continually follows-up new technologies and functionality and is involved in projects that push the capabilities of existing technologies and making use of new ones.

Skills & Competencies

• Strong problem-solving skills and ability to give optimal solutions
• Positive attitude; team player; ability to motivate others
• Results-driven, tenacious, drive to succeed in a fast-paced environment
• Ability to learn quickly and adapt to change
• Customer engagement and support skills
• Strong communication skills, both written and verbal
• Ability to work under timeframes, independently and as part of a team
• Strong numeric skills and attention to detail

Desired Certifications

Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first year of employment:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant

Join our experienced team of Software Developers implementing mission critical IT solutions for large size organizations in various sectors, including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance in Cyprus and abroad.  

Responsibilities

You will have the opportunity to expand your knowledge in software development by participating in large scale implementation projects with an assigned tech team.

Qualifications

• University or College graduate in an Information Technology related field
• 3-6 years working experience as a Software Developer, preferably in Java, using either NetBeans or IntelliJ
• Web application development knowledge including but not limited to React, or Angular, HTML, JavaScript, CSS
• Knowledge of database systems, such as Oracle, MySQL or MSSQL
• Use of version control systems
• Experience within a tech leading role will be considered an advantage
• Excellent knowledge of the English language

 Skills & Competencies

• Strong communication and interpersonal skills
• Attention to detail
• Ability to understand and transform business requirements into software
• Ability to work independently and as a member of a project team
• Ability to consistently meet project deadlines