Join our dynamic and innovative team, performing business analysis and quality assurance on critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad. 

Job Responsibilities:

You will be responsible for developing, maintaining and executing quality assurance automated test scripts and checklists, as well as manual testing procedures. You will work with technical specialists to develop and implement automated test cases, execute regression testing and assist in the final approval of all changes in a software solution. Furthermore, you will also be responsible for producing and reviewing documentation as well as tracking rollout activities and quality reports.

Qualifications:

• University degree in Computer Science or related field.
• Experience in software systems testing.
• Exposure to manual and automated testing methods and the full product development cycle from requirements through post-release.
• ISTQB certification or any similar testing certification will be considered an advantage.
• Knowledge of issue tracking tools (e.g. Jira, Bugzilla).
• Knowledge of test case management tools.
• Knowledge of IT environment, standards, procedures, and policies.
• Excellent knowledge of both Greek and English languages.

Skills & Competencies:

• Knowledge of programming languages like JavaScript, HTML, and CSS.
• Basic knowledge of scripting and other related procedures.
• Experience with automated testing tools, such as Selenium, Playwright or Cypress.
• Ability to work closely with development teams.
• Strong communication and interpersonal skills.
• Strong numeric skills and attention to detail.
• Strong problem-solving and task management skills.
• Strong written communication skills.

Join an experienced team of analysts, performing business analysis on critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

You will have the opportunity to expand your knowledge in business analysis and quality assurance, by participating in large scale implementation projects with your assigned team, through the guidance and coaching of your team leader and the software architects of the company.

Responsibilities

As an experienced Business Analyst, you will analyse and validate requirements from stakeholders, end-users, and subject matter experts. You will ensure clean and accurate documentation of business requirements, client requirements, technical specifications and perform user trainings. You will identify opportunities for automation of data management processes and lead initiatives to implement automation. In addition, you will carry out routine testing of software implementation and quality assurance.

Qualifications

• University graduate in an Information Technology related field
• At least 5 years of experience as a Business Analyst for software projects
• Exposure to manual and automated testing methods and the full product development cycle from requirements through post-release
• Relevant technical experience of data processing and data design
• Knowledge of application delivery process and business assessment
• Knowledge of bug tracking tools (e.g. Jira, Bugzilla)
• Knowledge of system testing tools
• Previous experience in public sector projects will be considered as an advantage
• ISTQBcertification or any similar testing certification will be considered an advantage
• Excellent knowledge of both English and Greek

Skills & Competencies

• Ability to visualise client requirements and process flows into a software
• Strong communication skills, written and verbal
• Strong interpersonal skills and stakeholder management
• Ability to manage risks and challenges
• Ability to work closely with development teams
• Strong numeric skills and attention to detail
• Strong problem-solving and task management skills

Join our experienced team of Software Developers implementing mission critical IT solutions for large size organizations in various sectors, including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance in Cyprus and abroad.  

Responsibilities

You will have the opportunity to expand your knowledge in software development by participating in large scale implementation projects with an assigned tech team.

Qualifications

• University or College graduate in an Information Technology related field
• 3-6 years working experience as a Software Developer, preferably in Java, using either NetBeans or IntelliJ
• Web application development knowledge including but not limited to React, or Angular, HTML, JavaScript, CSS
• Knowledge of database systems, such as Oracle, MySQL or MSSQL
• Use of version control systems
• Experience within a tech leading role will be considered an advantage
• Excellent knowledge of the English language

 Skills & Competencies

• Strong communication and interpersonal skills
• Attention to detail
• Ability to understand and transform business requirements into software
• Ability to work independently and as a member of a project team
• Ability to consistently meet project deadlines

Role Scope

If you have a passion working in a customer facing role, identifying client needs and providing solutions towards technological efficiencies, then this role might be for you. You will get the chance to work with top tier clients across a range of sectors, providing high quality consulting services. You will be working with other Consultants and Developers on different implementation levels within a collaborative problem solving environment.

Responsibilities

• Deploy or optimize clients’ Salesforce application (pre-sales demonstration, demonstration of key capabilities and features, project implementation activities, deployment best practices, hands-on configuration and proving support on Salesforce deployments).
• Creation and execution of change sets
• Work closely with the client’s Project Manager and internal teams to ensure quality deliverables
• Continuous follow-up, learning and use of Salesforce’s evolutions and best practices
• Provide support to clients and internal resources, consistently meeting/exceeding goals and objectives
• Deliver high client satisfaction
• Positively impact client renewals
• Continued professional growth and development

Qualifications

• University / College graduate in Business or Information Technology related field
• At least 2 year prior Salesforce administration and/or implementation and/or configuration experience with any of Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Property Base
• Knowledge/Experience in any of the following Salesforce skills will be considered as an advantage: designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements
• Salesforce Certification will be considered an advantage
• Ability to communicate with customers and provide consultation on Salesforce solutions
• Ability to identify the areas requiring scripting through excellent knowledge of Salesforce modules and features, applying coding solutions only when absolutely required
• Ability to understand and transform business requirements into software
• Efficient gathering and analyzing requirements, and delivering solutions that are flexible and adaptable to client's needs
• Cutting edge innovator who continually follows-up new technologies and functionality and is involved in projects that push the capabilities of existing technologies and making use of new ones.

Skills & Competencies

• Strong problem-solving skills and ability to give optimal solutions
• Positive attitude; team player; ability to motivate others
• Results-driven, tenacious, drive to succeed in a fast-paced environment
• Ability to learn quickly and adapt to change
• Customer engagement and support skills
• Strong communication skills, both written and verbal
• Ability to work under timeframes, independently and as part of a team
• Strong numeric skills and attention to detail

Desired Certifications

Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first year of employment:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant

Join our experienced team of Software Developers implementing mission critical IT solutions for large size organizations in various sectors, including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance in Cyprus and abroad.  

Responsibilities

You will have the opportunity to expand your knowledge in software development by participating in large scale implementation projects with an assigned tech team. As a senior member of the team, you will coach and guide junior Software Developers and lead projects.

Qualifications

• University or College graduate in an Information Technology related field
• At least 5 years working experience as a Software Developer, preferably in Java, using either NetBeans or IntelliJ
• Web application development knowledge including but not limited to React, or Angular, HTML, JavaScript, CSS
• Knowledge of database systems, such as Oracle, MySQL or MSSQL
• Use of version control systems
• Experience within a tech leading role will be considered an advantage
• Excellent knowledge of the English language

 Skills & Competencies

• Strong leadership skills
• Strong communication and interpersonal skills
• Attention to detail
• Ability to understand and transform business requirements into software
• Ability to work independently and as a member of a project team
• Ability to consistently meet project deadlines

It is an exciting time for us, as we are growing our team across all our core departments.

Join our experienced dream tech team of Software Developers and implement mission critical IT solutions for large size organizations in various sectors, including law enforcement and justice, asylum and migration, social security, lands and town planning, financial services and insurance to name a few, in Cyprus and abroad.  

Responsibilities

You will have the opportunity to expand your knowledge in software development by participating in large scale implementation projects with an assigned tech team and with the guidance and coaching of your Lead and Software Architects.

 Qualifications

• University or College graduate in an Information Technology related field
• At least 2 years working experience as a Software Developer, preferably in Java, using either NetBeans or IntelliJ
• Web application development knowledge including but not limited to React, or Angular, HTML, JavaScript, CSS
• Knowledge of database systems, such as Oracle, MySQL or MSSQL
• Use of version control systems
• Excellent knowledge of both English and Greek

 Skills & Competencies

• Ability to understand and transform business requirements into software
• Strong communication and interpersonal skills
• High attention to detail and quality of work
• Ability to work independently and as a member of a project team

Join our experienced team and work with our Software Developers and Engineers to implement mission critical IT solutions for large size organizations in various sectors, including law enforcement and justice, asylum and migration, social security, lands and town planning, financial services, insurance, telco in Cyprus, Greece, Malta, Croatia and other regions.   

Responsibilities

We are looking for a DevOps engineer who will be responsible for optimizing the software development lifecycle from deploying product updates, identifying production issues, implementing integrations, to maintenance and updates.

Qualifications

• University or College graduate in Computer Science or in a related field
• Strong experience with Git and branching strategies (e.g., Git Flow, trunk-based development)
• Experience with the following tools: Jenkins, GitHub Actions, and Azure DevOps, Kubernetes (K8s)
• Hands-on experience with Docker (creating, managing, and optimizing containers)
• Proficiency in Bash, Python, Groovy (for Jenkins), or PowerShell
• Experience writing scripts to automate builds, tests, and deployments
• Knowledge of Prometheus, Grafana, and ELK Stack for monitoring CI/CD processes will be considered an advantage
• Experience with Terraform, Ansible or Helm will be considered an advantage
• Experience integrating observability into CI/CD pipelines will be considered an advantage
• Familiarity with Azure or on-prem CI/CD solutions
• Experience with cloud-native tools (Azure DevOps) will be considered an advantage

Skills & Competencies

• Ability to create, maintain, and optimize CI/CD pipelines for automated builds, tests, and deployments
• Ability to define and manage infrastructure using IaC principles will be considered an advantage
• Can write clear CI/CD workflow documentation
• Ability to troubleshoot build/deployment failures
• Analytical mind and problem-solving aptitude
• Attentive to detail, methodical, diligent
• Ability to perform well in a fast-paced environment
• Ability to work independently and as a member of a project team
• Excellent knowledge of the English language
• Continuous Improvement Mindset: remain updated with DevOps and CI/CD trends

Do you have a passion for delivering exceptional support experiences and driving enterprise service excellence? We are seeking a dynamic and results-oriented professional to take on the role of Support & Enterprise Services Manager and lead our customer support and enterprise service delivery teams.

In this role, you will be responsible to lead the department responsible for ensuring seamless post-implementation maintenance and support services to customers based on SLA contracts, as well as the internal support of systems, infrastructure and users and the implementation of internal enterprise systems that aim to improve operational efficiency of the organization.

The role will manage a team of Implementation Consultants, System Administrators, Systems and Network Engineers, ensuring high service in time and quality, system reliability, and operational efficiency within contractual and operational KPIs.

Job Responsibilities

• Define and execute a strategic vision for the Support & Enterprise Services Department. 
• Establish and apply processes that support compliance to SLAs and KPIs ensuring timely resolution of support requests, system maintenance, and infrastructure stability for both customers and internal needs. 
• Oversee 1st, 2nd, and 3rd-level support for all Maintenance and Support contracts of large custom-developed or COTS on-premise systems and cloud-based multitenant implementations (CRM & ERP). 
• Maintain strong relationships with key stakeholders, whilst managing and monitoring any escalations from customers. 
• Supervise Systems and Network Engineers, assigning tasks, monitoring productivity, and ensuring optimal performance. 
• Ensure compliance of preventive maintenance requirements to ensure high performance, availability and security of customers’ systems. 
• Lead the implementation of internal projects that improve operational efficiency. 
• Track and report on department KPIs (e.g., response time, resolution rate, system uptime, network performance). 
• Manage the department budget, including tools, staffing, cloud services, and third-party vendor services.

Qualifications, Skills & Competencies

• Bachelor’s and/or Master’s degree in Computer Science, IT, Engineering, or related field.
• At least 3 years of experience in management positions; proven leadership experience in managing cross-functional technical teams in a high-demand environment. 
• At least 5 years of experience in IT support/service management, with experience in software environments.
• Any experience with systems engineering will be considered an advantage.
• Excellent communication, stakeholder management, and problem-solving skills.
• Excellent knowledge of both English and Greek.

Role Scope

We are looking for a motivated and skilled Salesforce Developer to join our team. You will play a key role in delivering large-scale implementation projects and further expand your knowledge in Salesforce development. This role is both client-facing and collaborative, involving close cooperation with other developers and consultants in the team to solve complex business challenges.

Responsibilities

• Design and develop scalable, secure, and high-performance solutions on the Salesforce platform.
• Work on configuration, customization, and integration of Salesforce with other systems.
• Create and maintain Lightning Web Components (LWC), Apex classes, triggers, Visualforce pages, and other platform components.
• Collaborate with business analysts and other developers to understand client needs and translate requirements into technical solutions.
• Perform unit testing, debugging, and performance tuning.
• Ensure adherence to best practices and coding standards in Salesforce development.

Qualifications

• University / College graduate in an Information Technology or Computer Science related field
• 2–4 years of working experience as a Salesforce Developer
• Hands-on experience with Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL
• Experience with Salesforce integrations using REST/SOAP APIs
• Understanding of Salesforce security, data modelling, and automation tools (Flows, Process Builder, etc.)
• Familiarity with Aura Components is a plus
• Salesforce Platform Developer I certification; Platform Developer II is a plus
• Familiarity with version control systems such as Git
• Experience with Agile development methodologies is an advantage
• Excellent knowledge of the English language

Skills & Competencies

• Strong communication and interpersonal skills
• Attention to detail
• Ability to understand and transform business requirements into scalable technical solutions
• Ability to work independently and collaboratively within a project team
• Ability to consistently meet project deadlines
• Passion for learning and staying up to date with Salesforce ecosystem development

Join the system support team of a large scale, mission critical information technology system of a public organization and be responsible for the provision of user support services related with town planning and building permits processes.

Responsibilities

·         Provide on-site and email assistance to users and guidance on system usage.

·         Respond promptly to user inquiries.

·         Support and transfer system knowledge to users.

·         Provide timely information/advice regarding upcoming updates/upgrades.

·         Execute system testing and confirm its quality.

·         Update the User Manual and/or Administrator Manual.

·         Keep the system in normal operation.

·         Support users with business requirements.

 Qualifications

·         University degree in a field related to Architecture, Construction, Planning or Civil Engineering.

·         Understanding of the town planning processes will be considered an advantage.

·         Experience within a help desk or customer service role will be considered an advantage.

·         Excellent knowledge of both English and Greek.

 Skills & Competencies

·         Strong communication and interpersonal skills.

·         Strong presentation skills.

·         Strong user support skills.

·         Attention to detail.

·         Ability to work independently and as a member of a project team.

·         Ability to consistently meet project deadlines and SLA requirements.

At NetU we know that the key to growth is in a high-performing sales team. That’s why we’re looking for a Sales Account Manager, who thrives in a fast-paced tech environment and brings a strong track record of success in sales, to join our growing and successful team. As a Sales Account Manager you will be responsible for creating long-term, trusting relationships with our existing customers whilst bringing on new customers who can benefit from our products. 

Having the full responsibility of the Account Management Cycle, the main duties will be to:

• Establish new as well as maintain and grow existing relationships with organizations for identifying          prospects, generate new leads, building relationships, ensuring high satisfaction and repeat business
• Work with the company’s presales and sales teams in reviewing and evaluating the prospect’s needs to conclude on the proper solution and proceed with a proposal submission 
• Prepare and submit solution proposals including delivering sales pitch to prospective clients
• Ensure customer satisfaction through account management activities and generation of new opportunities
• Develop and conduct demos of solutions/product functionality
• Represent the company in regional events/conferences to promote solutions
• Work closely with other account managers / sales team to deliver high standards of customer service

Qualifications

• University / College degree in Business Administration / IT or any related field
• At least 2 years of experience in an IT (Software) related sales position is required
• Practical understanding of software commercial processes
• Proven sales track record
• Experience with ERP / CRM software will be considered an advantage
• Experience supporting B2B SaaS platforms and cloud platforms
• Excellent written and oral communication skills of both English and Greek languages, particularly in conveying technical concepts in a way that is easily understandable for non-technical stakeholders

Skills & Competencies 

• Customer-driven mindset
• Business acumen and solution focused  
• Dynamic and self-motivated
• Ability to engage others and build interpersonal relationships 
• Excellent communication, negotiation and presentation skills
• Passionate with strong commercial drive
• Strong numeric skills and attention to detail

At NetU we know that the key to growth is in a high-performing sales team. That’s why we’re looking for a Pre-Sales Account Manager, who thrives in a fast-paced tech environment, providing hands-on technical services, to join our growing and successful team. 

As a Pre-Sales Account Manager, you will work closely with the Sales Team to qualify opportunities, prepare tailored presentations, demonstrations, and proposals, and articulate the value proposition of the solutions offered.

The main duties will be to:

• Collaborate with Sales Teams to support business development activities.
• Engage with prospects and existing clients to understand their business needs, objectives, and pain points.
• Qualify leads and opportunities in collaboration with the Sales Teams.
• Present and position the company’s solutions, highlighting business value and ROI.
• Conduct tailored product demonstrations, workshops, and proof-of-concepts.
• Translate technical features into business benefits that resonate with stakeholders.
• Support the preparation of RFP/RFI responses, proposals, and sales presentations.
• Collaborate with internal teams (technical, delivery, product) to design solution offerings.
• Ensure proposals are aligned with client requirements and company capabilities.
• Stay updated on product portfolio, industry trends, and competitor offerings.
• Advise clients on best practices and innovative solutions.
• Gather client feedback and share insights with product and delivery teams.

Qualifications

• University degree in Business Administration / IT/ Engineering or any related field
• At least 2 years of experience of Business Solutions implementation or Pre-sales experience
• Practical understanding of software commercial processes
• Strong understanding of IT systems, cloud solutions, or enterprise software
• Ability to translate business problems into feasible technical solutions
• Experience and understanding of technical concepts around integrated business solutions
• Experience in ERP / CRM implementations will be considered an advantage
• Vendor or solution certifications (e.g., Salesforce, Microsoft, SAP, Oracle) are an advantage. 
• Excellent written and oral communication skills of both English and Greek languages, particularly in conveying technical concepts in a way that is easily understandable for non-technical stakeholders

Skills & Competencies 

• Customer-driven mindset 
• Business acumen and solution focused  
• Dynamic and self-motivated
• Ability to engage others and build interpersonal relationships 
• Excellent communication, negotiation and presentation skills with attention to detail
• Passionate with strong commercial drive and attitude
• Ability to present confidently and engagingly at decision maker level
• Proven ability to translate business needs into technical solutions

Join our dynamic and innovative team, performing business analysis and quality assurance on critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

Responsibilities 

You will be responsible for developing, maintaining and executing quality assurance test scripts and checklists, producing and reviewing documentation and tracking rollout activities and reports. You will work with technical specialists to execute testing activities, assist in the final approval of all changes in a software solution, and provide value to the business analysis and quality assurance team.

Qualifications

• University degree in Computer Science or related field
• Experience in software systems testing 
• Exposure to manual testing methods and the full product development cycle from requirements through post-release
• ISTQB certification or any similar testing certification will be considered an advantage
• Knowledge of issue tracking tools (e.g. Jira, Bugzilla)
• Knowledge of test case management tools
• Knowledge of IT environment, standards, procedures, and policies
• Excellent knowledge of both Greek and English languages

Skills & Competencies 

• Basic knowledge of scripting and other related procedures 
• Ability to work closely with development teams
• Strong communication and interpersonal skills
• Strong numeric skills and attention to detail
• Strong problem-solving and task management skills
• Strong written communication skills
• Ability to consistently meet deadlines