Join a dynamic team of systems engineers, responsible for providing technical services

Join a dynamic team of systems engineers, responsible for providing technical services including installations, upgrades and support of business applications, network management and administration, operating systems management and administration, database administration and technical support.

Qualifications

• University / college graduate in a computer related field or equivalent.
• Experience in installing, configuring, and troubleshooting Windows environments.
• Experience in installing, configuring, and troubleshooting UNIX/Linux based environments.
• Setup & deployment of networking equipment (switches, routers, firewalls).
• Experience in virtualization technologies.
• Be a team player and ability to work under pressure.
• Excellent knowledge of English.
• Scripting skills will be considered an advantage.
• Knowledge of Oracle and MSSQL RDBMS, will be considered an advantage.
• Experience in containerization technologies will be considered an advantage.
• Cloud Experience will be considered an advantage.
• Knowledge in Java Application Servers will be considered an advantage.
• Microsoft, Cisco and Oracle certifications will be considered an advantage.

Join an experienced team of business analysts, performing business analysis on critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

The candidates will have the opportunity to expand their knowledge in business analysis by participating in large scale projects, through the guidance and coaching of their team leader and the solution architects of the company.

Your Role

NetU is looking for a talented individual to join our team as a Business Analyst. As a Business Analyst, you must be able to perform business analysis functions such as facilitating professional and constant communication to analyse and validate requirements from stakeholders, end-users and subject matter experts. You will ensure clean and accurate documentation of business requirements, client requirements, technical specifications and as well perform the actual trainings required. You will also identify opportunities for automation of data management processes and lead initiatives to implement automation. In addition, you will be responsible for implementing and maintaining business training material, ensuring that are safely kept and accessible for future reference, and carry out routine testing of software implementations.

Qualifications

• University / College graduate in an Information Technology related field
• At least 3 years of experience as a Business Analyst for software projects
• Previous experience in public sector projects will be considered as an advantage
• Relevant technical experience of data processing and data design
• Excellent verbal and written communication skills.
• Excellent knowledge of both English and Greek

Personal Characteristics

• Strong communication and interpersonal skills
• Ability to manage risks/issues
• Ability to work under pressure
• Ability to influence peers, team, and business stakeholders
• Results-oriented
• Ability to consistently meet project deadlines

Join an experienced team of software developers implementing mission critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

The candidates will have the opportunity to expand their knowledge in software development by participating in large scale implementation projects with their team, through the guidance and coaching of their team leaders and the software architects of the company.

 Qualifications

• University / College graduate in an Information Technology related field
• At least 2 years working experience as a Software Developer
• Web application development knowledge
• Knowledge of some of the following will be considered an advantage: Netbeans/ Visual Studio, Java / C#, Glassfish/ IIS, HTML / Javascript / CSS, Oracle / MySQL/ MSSQL
• Excellent knowledge of both English and Greek 

 Personal Characteristics

• Strong communication and interpersonal skills
• Attention to detail
• Ability to understand and transform business requirements into software
• Ability to work independently and as a member of a project team
• Ability to consistently meet project deadlines

Join an experienced team of software developers implementing mission critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

The candidates will have the opportunity to expand their knowledge in software development by participating in large scale implementation projects with their team, through the guidance and coaching of their team leaders and the software architects of the company.

 Qualifications

• University / College graduate in an Information Technology related field
• Web application development knowledge
• Knowledge of some of the following will be considered an advantage: Netbeans/ Visual Studio, Java / C#, Glassfish/ IIS, HTML / Javascript / CSS, Oracle / MySQL/ MSSQL
• Excellent knowledge of both English and Greek 

Personal Characteristics

• Strong communication and interpersonal skills
• Attention to detail
• Ability to understand and transform business requirements into software
• Ability to work independently and as a member of a project team
• Ability to consistently meet project deadlines

Join a dynamic team of systems engineers, responsible for providing technical services

for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

The team responsibilities include installation, maintenance and support of business applications, middleware, virtualization infrastructure, networking and technical support.

The candidates will have the opportunity to expand their knowledge in systems engineering by participating in large scale projects with their team, through the guidance and coaching of their team leader and the solution architects of the company.

 Qualifications

• University / college graduate in a computer related field or equivalent.
• Experience in installing, configuring, and troubleshooting Windows environments.
• Experience in installing, configuring, and troubleshooting UNIX/Linux based environments.
• Setup & deployment of networking equipment (switches, routers, firewalls).
• Experience in virtualization technologies.
• Previous working experience of at least 3 years in a similar position.
• Be a team player and ability to work under pressure.
• Excellent knowledge of English.
• Scripting skills will be considered an advantage.
• Knowledge of Oracle and MSSQL RDBMS, will be considered an advantage.
• Experience in containerization technologies will be considered an advantage.
• Cloud Experience will be considered an advantage.
• Knowledge in Java Application Servers will be considered an advantage.
• Microsoft, Cisco and Oracle certifications will be considered an advantage.

Join an experienced team of software developers implementing mission critical IT solutions for large size organizations in various sectors (including law enforcement & justice, asylum & migration, social security, lands and town planning, financial services, insurance, etc) in Cyprus and abroad.  

The candidates will have the opportunity to expand their knowledge in software development by participating in large scale implementation projects with their team, through the guidance and coaching of their team leaders and the software architects of the company.

 Qualifications

• University / College graduate in an Information Technology related field
• At least 5 years working experience as a Software Developer
• Web application development knowledge
• Knowledge of some of the following will be considered an advantage: Netbeans/ Visual Studio, Java / C#, Glassfish/ IIS, HTML / Javascript / CSS, Oracle / MySQL/ MSSQL
• Excellent knowledge of both English and Greek 

 Personal Characteristics

• Strong communication and interpersonal skills
• Attention to detail
• Ability to understand and transform business requirements into software
• Ability to work independently and as a member of a project team
• Ability to consistently meet project deadlines

We are looking for a Project Manager to join our Project Management team. You will undertake the implementation of large scale Information Technology projects for public sector organizations, as well as for the deployment of leading international Business Applications represented by NetU. The role involves designing project plans and ensuring adherence to quality standards, risk management, preparing status reports, leading and coordinating resources, monitor progress and participate in internal as well as customer communication, ensuring excellent execution of multiple projects.

Qualifications

• University graduate in Business or Information Technology related field
• Minimum four years’ proven experience in a similar position
• PRINCE2 or PMP certification
• Experience with project management software such as Microsoft Project
• Knowledge of project management methodologies
• Previous experience in projects for public sector organizations will be considered an advantage
• Ability to work well with customers and partners through excellent relationship management to achieve challenging deadlines and outcomes
• A solid commercial understanding of managing risk within a project management environment, with experience of appropriate financial controls
• Excellent verbal and written skills of both English and Greek languages

Skills & Competencies

• Excellent communication and interpersonal skills
• Excellent stakeholder management skills
• Excellent organizational and time management skills
• Excellent analytical and problem solving skills
• Strong attention to detail

Role Scope

If you have a passion working in a customer facing role, identifying client needs and providing solutions towards technological efficiencies, then this role might be for you. You will get the chance to work with top tier clients across a range of sectors, providing high quality consulting services. You will be working with other Consultants and Developers on different implementation levels within a collaborative problem solving environment.

 Responsibilities

• Assist customers in their needs related to deploying or optimizing their Salesforce application, which can include: pre-sales demonstration, demonstration of key capabilities and features, project implementation activities, deployment best practices, hands-on configuration, proving support on Salesforce deployments.
• Creation and execution of change sets
• Work closely with Customer, Project Manager and internal teams to ensure quality deliverables
• Continuous follow-up, learning and use of Salesforce’s evolutions and best practices
• Provide support to clients and internal resources, consistently meeting/exceeding goals and objectives
• Deliver high client satisfaction
• Positively impact client renewals (when applicable)
• Continued professional growth and development

 Qualifications

• University / College graduate in Business or Information Technology related field
• At least 2 year prior Salesforce administration and/or implementation and/or configuration experience with any of Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Property Base
• Knowledge/Experience in any of the following Salesforce skills will be considered as an advantage: designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements
• Any Salesforce Certification will be considered an advantage
• Ability to communicate with customers and provide consultation on Salesforce solutions
• Ability to identify the areas requiring scripting through excellent knowledge of Salesforce modules and features, applying coding solutions only when absolutely required
• Ability to understand and transform business requirements into software
• Efficiency in gathering and analyzing requirements, and deliver solutions that are flexible and adaptable to client's needs
• Cutting edge innovator who continually follows-up new technologies and functionality, and is involved in projects that push the capabilities of existing technologies and making use of new ones.

Skills & Competencies

• Strong problem-solving skills and ability to give optimal solutions
• Positive attitude; team player; ability to motivate others
• Results-driven, tenacious, drive to succeed in a fast-paced environment
• Ability to learn quickly and adapt to change
• Customer engagement and support skills
• Strong communication skills, both written and verbal
• Ability to work under timeframes, independently and as part of a team
• Strong numeric skills and attention to detail

Desired Certifications

Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first year:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified Service Cloud Consultant

We are looking for a Help Desk Consultant to join on a part time basis, our centralised User Help Desk team for one of our key government projects. You will be providing first level support to all system users, troubleshooting problems and advising on the appropriate action.

Role Responsibilities

• Log all help desk interactions on case management system
• Respond to requests for technical assistance
• Diagnose and resolve standard tier 1 issues e.g. user permissions/access, password reset, system navigation
• Advise user on appropriate action
• Conduct initial analysis of all reported system issues
• Follow standard help desk procedures
• Identify and escalate situations requiring urgent attention (e.g. partial/full system down, major functionalities malfunction, UI malfunction)
• Stay updated with system information, changes and updates

Qualifications & Skills

• University student in Information Technology, Computer Science, Business, Finance or Economics
• Experience in a helpdesk customer service role would be considered an advantage
• Knowledge of computer software systems, including databases, office applications, and operating systems would be considered an advantage
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint, Project)
• Excellent reporting skills
• Excellent customer service skills
• Excellent analytical and diagnostic skills
• Excellent communication and interpersonal skills
• Excellent problem solving and troubleshooting skills

Information about Student Employment

Benefits to becoming part of the User Help Desk team in NetU:

• Good earnings potential
• Flexible working arrangement
• Gain IT work experience in a customer oriented role, while studying
• Develop useful computing, problem solving and customer support competencies

Location & Working hours

Nicosia, 07:30 to 16:00 Monday to Friday

You can choose the number of days you are able to work during the week

We are looking for a Help Desk Consultant to join our centralised User Help Desk team for one of our key government projects. You will be providing first level support to all system users, troubleshooting problems and advising on the appropriate action.

Role Responsibilities

• Log all help desk interactions on case management system
• Respond to requests for technical assistance
• Diagnose and resolve standard tier 1 issues e.g. user permissions/access, password reset, system navigation
• Advise user on appropriate action
• Conduct initial analysis of all reported system issues
• Follow standard help desk procedures
• Identify and escalate situations requiring urgent attention (e.g. partial/full system down, major functionalities malfunction, UI malfunction)
• Stay updated with system information, changes and updates

Qualifications & Skills

• University/ College degree or experience in a helpdesk customer service role
• Knowledge of computer software systems, including databases, office applications, and operating systems would be considered an advantage
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint, Project)
• Excellent reporting skills
• Excellent customer service skills
• Excellent analytical and diagnostic skills
• Excellent communication and interpersonal skills
• Excellent problem solving and troubleshooting skills

Location & Working hours

Nicosia, 07:30 to 16:00 Monday to Friday

We are looking for a Help Desk Consultant to join our centralised User Help Desk team for one of our key government projects. You will be managing and overseeing the day-to-day operations, guiding and training the helpdesk team members.

Role Responsibilities

• Respond and resolve reported system issues
• Manage help desk team, including the daily schedule
• Prioritise the workload of the helpdesk team, based on issue priority
• Reporting and ensuring SLA requirements are met
• Address and resolve customer escalation issues
• Identify issue trends and consolidate them as required
• Consolidate and document user suggestions and requests for new system functionalities and address to development team

Qualifications & Skills

• University/ College degree/diploma in Information Technology, Computer Science, Engineering
• At least 2 years’ experience in a helpdesk customer service role
• Experience in a team leading role
• Knowledge of computer software systems, including databases, office applications, and operating systems
• Previous experience in Case Management Systems would be considered an advantage
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint, Project)
• Reporting and Presentation skills
• Excellent customer service skills
• Excellent analytical and diagnostic skills
• Excellent problem solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Excellent organizational and time management skills

Location & Working hours

Nicosia, 07:30 to 16:00 Monday to Friday