Areed

We are hiring!! Join our team!

International Sales Manager

Our Company is growing and looking to find dynamic and motivated candidate to join our Commercial Department in Larnaca.

If you wish to join us and you believe that you are a suitable candidate based on the requirements below, submit your application at the latest by Wednesday, 31 July 2024.

Main Duties and Responsibilities:

• Develop and implement sales strategies to achieve revenue targets in Europe & Middle East
• Manage and grow relationships with key clients, travel agencies, and corporate customers
• Monitor market trends and competitor activities to identify opportunities and threats
• Lead and motivate the sales team to achieve sales objectives and targets
• Conduct sales presentations and negotiate contracts with clients.
• Prepare and present sales reports, forecasts, and performance analyses to senior management
• Participate in industry events, trade shows, and conferences to promote Cyprus Airways
• Ensure compliance with company policies and procedures in all sales activities
• Identify and pursue new business opportunities to expand market share

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field
• College / University degree will be considered an advantage

• Minimum of 10 years of sales experience, with at least 5 years in a managerial role within the airline industry or a related field

• Deep understanding of sales principles, market dynamics, and client relationship management

• Strong analytical skills with the ability to interpret sales data and trends.

• Proficiency with Amadeus,CRM software and sales management tools.

• Very good verbal and written communication skills in Greek and English. Knowledge of Russian, French and Italian languages will be considered an advantage
• Computer skills
• Strong team working ability

To apply:

Through our website www.cyprusairways.com or send your CV to careers@cyprusairways.com with reference number CY15028 - International Sales Manager. 

Only short-listed candidates will be invited for an interview.  

Areed

We are hiring!! Join our team!

Cyprus & Greece Sales Manager

Our Company is growing and looking to find dynamic and motivated candidate to join our Commercial Department in Larnaca.

If you wish to join us and you believe that you are a suitable candidate based on the requirements below, submit your application at the latest by Wednesday, 31 July 2024.

Main Duties and Responsibilities:

• Develop and implement sales strategies to achieve revenue targets in Cyprus and Europe.
• Manage and grow relationships with key clients, travel agencies, and corporate customers
• Monitor market trends and competitor activities to identify opportunities and threats
• Lead and motivate the sales team to achieve sales objectives and targets
• Collaborate with the marketing team to develop promotional materials and campaigns
• Conduct sales presentations and negotiate contracts with clients
• Prepare and present sales reports, forecasts, and performance analyses to senior management.
• Participate in industry events, trade shows, and conferences to promote Cyprus Airways.
• Ensure compliance with company policies and procedures in all sales activities
• Identify and pursue new business opportunities to expand market share

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field
• College / University degree will be considered an advantage

• Minimum of 10 years of sales experience, with at least 5 years in a managerial role within the airline industry or a related field

• Deep understanding of sales principles, market dynamics, and client relationship management.

• Strong analytical skills with the ability to interpret sales data and trends.

• Proficiency with Amadeus, CRM software and sales management tools.

• Very good verbal and written communication skills in Greek and English. Knowledge of Russian, French and Italian languages will be considered an advantage
• Computer skills
• Strong team working ability
• EU citizenship is a must

To apply:

Through our website www.cyprusairways.com or send your CV to careers@cyprusairways.com with reference number CY15027 - Cyprus & Greece Sales Manager. 

Only short-listed candidates will be invited for an interview.  

Areed

Are you looking for a hybrid role?  Join our team!

Customer Contact Centre Openings

Are you looking for a hybrid role that offers flexibility and the chance to be part of a dynamic team? We have an exciting opportunity for you!

We are seeking enthusiastic individuals to join our Customer Contact Centre team. This role provides the perfect balance of working from home (after successfully completing the relevant training) and being part of our in-office community, giving you the flexibility you need while maintaining a collaborative environment.

If you wish to join us and you believe that you are a suitable candidate based on the requirements below, submit your application.

On the job training will be provided.

Main Duties and Responsibilities:

• Respond to customers’ queries with the aim of a first-time resolution and within the agreed response time
• Perform ticketing and reservation transactions and other related duties
• Manage and resolve customer complaints
• Follow up customer calls where necessary
• Route calls to an appropriate resource
• Ensure the best customer service experience is given to all customers
• Promote the products and services of the airline
• Handle customers across different platforms, including Telephony, Social Media, Website and Email
• Achieve set KPIs whilst maintaining excellent quality
• Upsell products and services to customers
• Place outbound calls to customers to promote new products and services
• Ensure call records are properly stored and organized in a call centre database
• Oversee the timely management of outgoing calls

Qualifications:

• A minimum of 1 year of experience in either the Aviation Industry,  Call Centre or other Customer Service-related field will be considered an advantage
• College / University degree will be considered an advantage
• Airline reservation system or any GDS knowledge will be considered an advantage
• Very good verbal and written communication skills in Greek and English. Knowledge of Russian, French and Italian languages will be considered an advantage
• Excellent customer service skills 
• Computer skills
• Strong team working ability
• Willingness and flexibility to work on a shift basis
• EU citizenship is a must

To apply:

Through our website www.cyprusairways.com or send your CV to careers@cyprusairways.com with reference number CY15332-Customer Contact Centre Agent. 

Only short-listed candidates will be invited for an interview.