Current Vacancies

 

CY17101 - Operations Control Duty Officer

Operations Control Duty Officer Our Company is looking for dynamic and motivated candidates to join our Operations Control Centre in Larnaca. If you wish to join us and y...

Operations Control Duty Officer

Our Company is looking for dynamic and motivated candidates to join our Operations Control Centre in Larnaca. If you wish to join us and you believe that you are a suitable candidate based on the requirements below, submit your application by Thursday, 29 February 2024.

Requirements:

  • The minimum educational level of successful completion of a university-level degree or equivalent experience.
  • Excellent command of the English Language, at reading, writing, and aural levels. The knowledge of the English Language must be established via one of the following methods:

1. High School English Level with a grade of 80%

2. Successfully completion of English Language standardized tests (IGCSE,  TOEFL,  IELTS, etc.)

3. Any university-level degree from an institution at which the courses and examinations have been conducted in English.

  • Excellent command of the Greek Language.
  • EU Citizenship
  • Good knowledge of computer software and use (Microsoft Office, etc.)
  • Valid Vehicle Driving License 
  • General medical fitness for duty (a medical certificate may be requested).
  • Clean Criminal Record
  • Previous experience in a similar position is not mandatory, although experience relevant to the position will be considered an advantage.

Duties and Responsibilities

  • Support, brief, and assist the Flight Crew in flight preparation and the safe conduct of each flight and provide the relevant information and (as applicable) documentation required.
  • Flight Planning of all flights and coordination with all relevant ATC units and authorities.
  • Monitor all the relevant weather and NOTAM information as applicable to Cyprus Airways flights.
  • Control all activities related to the preparation and operation of the Cyprus Airways flight schedule.
  • Conduct Flight Following/Tracking of all Cyprus Airways flights
  • Monitor and assist on any matters related to services provided at outstations.
  • Monitor the CFMU (Central Flow Management Unit) and all relevant Aeronautical information as relevant to flight operation.
  • Assist with tasks related to crew rostering.
  • Assist with tasks related to scheduling.
  • Processing and archiving of all post-flight documentation and reports.
  • Monitor Flight Crew reports and takes the necessary action as applicable.
  • Activate and apply any relevant emergency procedures and lease with necessary authorities as applicable.
  • Adhere to and implement all policies, procedures, and processes as outlined in the relevant company manuals.
  • Update and monitor Operations control-related libraries on-board the aircraft and in Pilot briefing rooms.
  • Perform other tasks as may be requested or assigned in the course of duties and responsibilities related to and falling under the scope of the Operational Control Centre.

You may submit your application through our website or send your CV to careers@cyprusairways.com with the reference number CY17101-Operations Control Duty Officer. Due to a large number of applications only short-listed candidates will be called for a personal interview. 



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CY15329 - Customer Contact Centre Agent

Customer Contact Centre Agent Our Company is growing and looking to find dynamic and motivated candidates to join our Call Centre in Larnaca. If you wish to join us and...

Customer Contact Centre Agent

Our Company is growing and looking to find dynamic and motivated candidates to join our Call Centre in Larnaca.

If you wish to join us and you believe that you are a suitable candidate based on the requirements below, submit your application at the latest by Monday, 26 February 2024.

Job Description:

  • Respond to customers’ queries with the aim of a first-time resolution and within agreed response time
  • Perform ticketing and reservation transactions and other related duties
  • Manage and resolve customer complaints
  • Follow up customer calls where necessary
  • Route calls to an appropriate resource
  • Ensure the best customer service experience is given to all customers
  • Promote the product and services of the airline
  • Handle customers across different platforms, including Telephony, Social Media, Website and Email
  • Achieve set KPI’s whilst maintaining excellent quality

Requirements:

  • A minimum of 1 year of experience in the Aviation Industry, Call Centre or other Customer Service-related field will be considered an advantage
  • College / University degree will be considered an advantage
  • Airline reservation system or any GDS knowledge will be considered an advantage
  • Excellent verbal and written communication skills in Greek and English. Knowledge of Russian, French and Italian languages will be considered an advantage
  • Excellent customer service skills (including questioning, probing, listening, establishing rapport, matching, and closing)
  • Advanced computer skills
  • Strong team working ability
  • Flexibility and ability to adapt quickly to changing priorities
  • Ambitious and willing to accept new challenges
  • No military service obligations (in the case of male applicants)
  • EU citizenship is a must
  • Willingness and flexibility to work on a shift basis

You may submit your application through our website or send your cv to careers@cyprusairways.com with reference number CY15329. Due to a large number of applications only short-listed candidates will be called for a personal interview. 



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CY14733 - Cabin Crew Member (Inexperienced)

Inexperienced Cabin Crew Our Company is growing and looking to find dynamic and motivated candidates to join our Cabin Crew Team! If you wish to join us and you believe...

Inexperienced Cabin Crew 

Our Company is growing and looking to find dynamic and motivated candidates to join our Cabin Crew Team!

If you wish to join us and you believe that you are a suitable candidate based on the requirements below, submit your application at the latest by Monday, 26 February 2024.

Duties and Responsibilities:

  • Be well prepared and fit for the flight
  • Inform the passengers of emergency procedures
  • Ensure the comfort and safety of the passengers
  • Administering First Aid
  • Provide inflight services

Successful candidates are expected to have:

  • High School Certificate
  • Fluency in Greek and English; any additional language will be considered an advantage
  • Excellent communication skills
  • Previous experience in customer service roles
  • Clean criminal record certificate
  • Completed their military service (for male candidates)
  • The ability to swim unaided
  • The ability to work under pressure
  • Team spirit
  • Eu Citizenship or eligibility to live and work in the EU
  • Flexibility and willingness to work on a shift schedule
  • Flexibility to work on a seasonal basis

 Candidates must not have visible tattoos.

If you believe that you comply with all the requirements above, please submit the online application with reference CY 14733 - Inexperienced Cabin Crew  attaching the following documents:

  • Copy of your passport
  • Copy of your ID 

You may also apply by sending your CV and the above documents to careers@cyprusairways.com  with reference number CY14733. 

Due to the large number of applications received only short-listed candidates will be called for a personal interview.



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CY14225 - Cabin Crew Member (Experienced)

Experienced Cabin Crew Our Company is growing and looking to find dynamic, experienced, and motivated candidates to join our Cabin Crew team! If you wish to join us and...

Experienced Cabin Crew 

Our Company is growing and looking to find dynamic, experienced, and motivated candidates to join our Cabin Crew team!

If you wish to join us and you believe that you are a suitable candidate based on the requirements below, submit your application at the latest by Monday, 26 February 2024.

Duties and Responsibilities:

  • Be well prepared and fit for the flight
  • Inform the passengers of emergency procedures
  • Ensure the comfort and safety of the passengers
  • Administering First Aid
  • Provide inflight services

Successful candidates are expected to have:

  • A minimum of 6 months of previous experience within the last 5 years
  • High School Certificate
  • Fluency in Greek and English; any additional language will be considered an advantage
  • Excellent communication skills
  • Excellent customer service skills 
  • Clean criminal record certificate
  • Completed their military service (for male candidates)
  • The ability to swim unaided
  • The ability to work under pressure
  • Team spirit
  • EU Citizenship or eligibility to live and work in the EU
  • Flexibility and willingness to work on a shift schedule

Candidates must not have visible tattoos.

If you believe that you comply with all the requirements above, please submit the online application with reference Cabin Crew - Experienced (CY14225) attaching the following documents:

  • Copy of your attestation
  • Copy of your medical certificate
  • Copy of your passport
  • Copy of your ID

You may also apply by sending your cv and documents with reference Cabin Crew Experienced CY14225 to careers@cyprusairways.com. Due to a large number of applications, only short-listed candidates will be called for a personal interview. 



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