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Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

Are you passionate about network security and eager to grow your career in a hands-on engineering role? We’re looking for a Network Security Engineer to join our team and provide support across switching, firewalling, and routing technologies.

Main Responsibilities

• Provide day-to-day support and troubleshooting for network and security infrastructure (switches, routers, firewalls).
• Assist in the implementation and configuration of security policies, access controls, and VPNs.
• Collaborate with senior engineers to resolve complex technical issues and ensure network stability.
• Initiate and handle technical support cases with equipment vendors
• Document incidents, changes, and standard operating procedures.

Technical Skills

• 1–3 years of experience in a network/security support.
• Knowledge of switching, firewalling, and routing protocols and technologies
• Familiarity with TCP/IP, VLANs, ACLs, NAT, and VPN concepts.
• Strong troubleshooting skills and eagerness to learn.
• Relevant certifications (e.g., CCNA, CompTIA Security+, Fortinet NSE, Palo Alto ACE) are a plus.
• Team-oriented with good communication skills.

What you will gain

🏋️‍️Friendly and dynamic working environment

🏫 Formal training and Professional Qualifications fully funded

✔️ Competitive compensation package

⚕️ Private Health Insurance

⚖️Work-Life Balance initiatives

🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)

             👥 A Buddy who will support you with your onboarding

Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

We have an open vacancy for a Cyber Security Analyst (L1).

📌 Location: Athens (North Suburbs), Onsite

🕗Working Hours: Shifts - 24x7x365

What you will do:

You need to work with a team of skilled professionals to address complex problems, when needed. The role assumes standby monitoring and investigation duties.

🎯 Main Responsibilities

• Real time monitoring for possible security.
• Detects and analyzes network anomalies considered to be Events of Interest (EOI)
• Ensures compliance with organizational security rules and standards
• Delivers appropriate reports by collecting, analyzing, and summarizing data
• Coordinates with L2/L3 and/or Duty Manager for high priority incidents
• Conducts research to keep abreast of latest security issues
• Monitor system health and data feeds
• Primary contact point of SOC for opened cases support
• Threat intelligence platform monitoring
• Incident response for specific range of customers
• Abuse e-mail analysis

🕵‍♀️ What we are looking for:

• Prior experience as a security analyst is preferred but not mandatory
• Bachelor’s/Master’s degree in Information Security, ICT, Networking or any other relevant field
• Fluency both in Greek and English languages, oral and written

💻 Specific Technical Skills:

• Knowledge of Linux / Unix / Windows systems
• Solid background in the following: 1) Networking and associated protocols (TCP/IP, UDP, OSI model etc.) 2) Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape etc.)
• Hands-on experience with SIEM - IBM QRadar is highly desirable
• Relevant certifications consist a strong asset (e.g. Security+, Netowrk+, CySA+)
• Understanding or knowledge of software programming with scripting languages is beneficial

💡 Soft Skills:

• Strong analytical and problem-solving skills, with attention to detail
• The role mandates to work ethically, with high degree of integrity, confidentiality and appropriate use of information
• Very good organizational and time management skills
• Good communication skills and a customer-oriented approach
• Ability to work efficiently both within a team and independently

What you will gain:

🏋️‍️Friendly and dynamic working environment

🏫 Formal training and Professional Qualifications fully funded

✔️ Competitive compensation package

⚕️ Private Health Insurance

⚖️Work-Life Balance initiatives

🏃🏽‍Corporate Teams (e.g. Running, Volunteering)

👥 A Buddy who will support you with your onboarding

Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

We’re seeking a skilled Network Engineer (L1) to be responsible for the initial receipt, classification, and basic troubleshooting of customer incidents and service requests, focusing on network, cloud, and system infrastructure. The ISC operates on a 24x7 shift rotation to ensure continuous service availability for customers.

📌 Location: Athens (North Suburbs)

📍 Working Model: Hybrid

🕗Working Hours: Shifts - 24x7x365

Reporting to: ISC Network Team Leader

🕵‍♀️  What we are looking for:

Technical Diploma or degree in IT, Computer Science, or a related field (or equivalent experience).  

Preferred Certifications (Not Mandatory but Advantageous):

·       CompTIA A+,

·       Microsoft Azure Fundamentals (AZ-900)

·       Juniper JNCIA-Junos

·       Fortinet NSE 3 or/and NSE4

·       CompTIA Network+ or CCNA

·       Microsoft Azure Fundamentals (AZ-900)

🎯 Main Responsibilities

• Act as the initial point of contact for customers, receiving incidents, service requests, and inquiries via ticketing system, phone, or email.
• Perform initial triage, classification, and prioritization of incoming tickets in accordance with Service Level Agreements (SLAs) and escalation processes.
• Monitor network infrastructure, firewalls, SD-WAN, and cloud services for performance and security issues.
• Identify and troubleshoot basic network issues, such as connectivity failures, latency, and packet loss.
• Monitor Windows/Linux servers, virtualization platforms, and Azure cloud environments for performance issues.
• Escalate complex or unresolved issues to L2 / L3 teams following established procedures.
• Perform initial diagnostics using tools such as FortiManager, FortiAnalyzer, Zabbix, and Junos Space.
• Provide first-line support for customer inquiries related to network connectivity, VPN access, and firewall policies.
• Log all incidents, service requests, and troubleshooting steps accurately in the ticketing system.
• Follow Standard Operating Procedures (SOPs) for troubleshooting, monitoring, and escalation.

💻 Specific Technical Skills:

• Relevant experience in IT support / helpdesk roles will be considered a strong plus
• Basic understanding of networking principles (TCP/IP, routing, switching).
• Familiarity with one or more of the following technologies: Fortinet SD-WAN or FortiGate platforms, Juniper Networks devices, On-premises Windows Server environments (Active Directory, Exchange), Office 365 services (basic user administration, email troubleshooting), Linux systems (basic commands, performance and availability monitoring)
• Strong problem-solving skills and ability to follow troubleshooting guides.
• Excellent communication skills (written and verbal) in [Language Requirement, e.g., English].
• Ability to work under pressure in a fast-paced, 24x7 operational environment.
• Willingness to work on a rotating shift schedule, including nights, weekends, and public holidays.

What you will gain:

• 🏋️‍️Friendly and dynamic working environment
• 🏫 Formal training and Professional Qualifications fully funded
• ✔️ Competitive compensation package
• ⚕️ Private Health Insurance
• ⚖️Work-Life Balance initiatives
• 🏃🏽‍Corporate Teams (e.g. Running, Volunteering)
• 👥 A Buddy who will support you with your onboarding

Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

📌 Location: Athens (North Suburbs)

📍 Working Model: Onsite

What you will do: Provide consulting to customers on Security by Design and cyber security architecture projects. Perform cybersecurity technology and architecture related security assessments.

Main Responsibilities

• Provides consulting directly to customers on Security by Design and systems/networks security hardening projects.
• Identifies weak points in customers infrastructure (network and IT) and prepares recommendations that need to be applied (either operating infrastructure or for specific projects) in order to ensure that security is preserved.
• Analyze and understand the architecture in scope.
• Identify the points where sensitive information is processed, stored or transferred.
• Identify the security mechanisms that can be applied to ensure the confidentiality, integrity and availability of the information handled.
• Prepare a proposal listing the identified security requirements.
• Discuss the proposal with the customer and review any modifications.
• Review the application and effectiveness of the security requirements after implementation.
• Coordinates with the security assessments team in order to support the customer in Identifying the security assessments that need to be performed for each item in scope.
• Scheduling the execution of the assessments from the relevant assessment team, in cooperation with Neurosoft project manager.
• Reviewing implementation of remediation actions by the customer.
• Identifies the security gaps on the customer’s infrastructure in scope according to hardening guides and/or best security practices and plan, schedule and deliver the needed configuration to the customer’s environment.

What we are looking for:

• 3-5 years prior experience in similar role
• Bachelor’s degree or master’s degree in information security, ICT, Networking, or any other relevant field
• Good knowledge of Microsoft Azure cloud and security, preferred certified in AZ-500
• Good knowledge of security and network architectures, IT systems security, and Cloud solutions security
• Good knowledge of security tools and solutions (e.g. IAM, PAM, DLP, WAF, etc.)
• One or more of the following certifications will be considered a plus: Microsoft SC-100, SC-300, SC-400 or other Microsoft certification, any OT/IoT related certification

What you will gain:

🏋️‍️Friendly and dynamic working environment

🏫 Formal training and Professional Qualifications fully funded

✔️ Competitive compensation package

⚕️ Private Health Insurance

⚖️Work-Life Balance initiatives

🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball)

👥 A Buddy who will support you with your onboarding

Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A. 

We’re seeking a skilled  Field Services Technician to join our team. 

📌 Location: Athens (North Suburbs)

📍 Working Model: On Site 

🕗Working Hours: Shifts between 08:00 – 22:00 

Main Responsibilities 

• Performs troubleshooting, maintenance and repair as well as preventative maintenance and field modifications on customer equipment as per manufacturer/client instructions, in a timely and efficient manner so as to achieve agreed SLAs with customer 

• Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions 

• Performs staging, test, cleaning, repairs on equipment according to manufacturer instructions in Company premises 

• Maintains customer service logs and internal service records in the required format and in a timely manner; updates knowledge database by recording resolution procedures in new incidents 

• Reports issues in real-time and collaborates with Customer Service Centre and Client Helpdesk to help resolve issues timely 

• Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility 

• Adheres to current regulatory requirements where applicable  

What we are looking for: 

• Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field 

• Hands-on experience with PC or Payment Machines’ maintenance is desirable. Experience in Satellite Equipment, Content Management and structured cabling will be appreciated. 

• Strong troubleshooting skills 

• Fluency in Greek and English oral and written 

• Good knowledge of MS Office 

• Availability to work in shifts 

• Driving License (type B) 

• Completed military obligations (for male candidates) 

Soft Skills: 

• Good communication and organizational skills 

• Accuracy and attention to detail 

• Ability to work effectively under pressure and within time constraints 

• Ability to work efficiently both within a team as well as independently 

What you will gain: 

• 🏋️‍️Friendly and dynamic working environment 

• 🏫 Formal training and Professional Qualifications fully funded 

• ✔️ Competitive compensation package 

• ⚕️ Private Health Insurance 

• ⚖️Work-Life Balance initiatives 

• 🏃🏽‍Corporate Sports Teams (e.g. Running) 

• 👥 A Buddy who will support you with your onboarding 

Η Neurosoft Α.Ε. ιδρύθηκε το 1994 με σκοπό να προσφέρει προϊόντα τεχνολογίας υψηλής ποιότητας, καινοτόμες λύσεις και μοναδικές υπηρεσίες στους πελάτες της. Η εταιρία προσφέρει ολοκληρωμένες λύσεις ICT, με πυλώνες την Ολοκλήρωση Συστημάτων (Systems Integration), και την Ασφάλεια Πληροφοριακών Συστημάτων (Information Security). Διαθέτει πάνω από 300 εξειδικευμένους υπαλλήλους, με σημαντική εμπειρία στους τομείς δραστηριότητας τους. Είναι εισηγμένη στο Χρηματιστήριο ΑΙΜ του Μιλάνου (NRST:MI), η έδρα της βρίσκεται στην Ελλάδα,  ενώ διαθέτει παρουσία στην Κύπρο, τα Ηνωμένα Αραβικά Εμιράτα και το Ηνωμένο Βασίλειο. 

Αναζητούμε ένα άτομο για να ενισχύσει την ομάδα της Αποθήκης.  

📍  Τύπος εργασίας: Δια ζώσης 

📌Τοποθεσία: Μεταμόρφωση Αττικής 

🕗 Ωράριο: 14:00 – 22:00

Κύριες Αρμοδιότητες 

• Ασφαλής και έγκαιρη παραλαβή, σήμανση, ταυτοποίηση, αποθήκευση ή αποστολή προϊόντων 

• Προετοιμασία παραγγελιών, έκδοση παραστατικών για τους τεχνικούς, και αποστολές σε συνεργάτες της επαρχίας 

• Τοποθέτηση ανταλλακτικών σε θέσεις, ανασυσκευασίες και πραγματοποίηση απογραφών 

• Χρήση του συστήματος διαχείρισης αποθήκης (WMS) 

• Διαχείριση αποθεμάτων εκτός Αθηνών: Εκτέλεση απογραφής σε αποθήκες εκτός Αθηνών, με τακτικά ή περιστασιακά ταξίδια όπου απαιτείται  

• Συμμετοχή σε έργα ή πρωτοβουλίες όπου απαιτείται, συμβάλλοντας στην ανάπτυξη και εφαρμογή στρατηγικών βελτίωσης της αποθήκης 

 Επαγγελματικά Προσόντα 

• Σχετική προϋπηρεσία 2 χρόνων σε αντίστοιχη θέση 

• Καλή νώση χρήσης συστήματος WMS 

• Γνώση αγγλικών και χρήσης υπολογιστών 

• Ικανότητα διαχείρισης μεγάλου όγκου αποθέματος σε παριβάλλοντα υψηλού ρυθμού 

• Προσοχή στη λεπτομέρεια και στην τήρηση διαδικασιών 

• Πελατοκεντρική προσέγγιση 

• Προσαρμοστικότητα και ευελιξία 

• Ομαδικό πνεύμα 

Προσφέρουμε 

✔️ Ανταγωνιστικό πακέτο αποδοχών 

⚕️ Ιδιωτική Ασφάλιση 

🏋️‍️ Ευκαιρίες επαγγελματικής ανάπτυξης σε ένα σταθερό και ευχάριστο περιβάλλον 

🏫 Εκπαίδευση  

Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

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