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Logistics Specialist

Field Services

Athens

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

We have an open vacancy for a Logistics Specialist who will join our Logistics team to further support the coordination and monitoring of the company’s Logistics Operations across Greece and Cyprus serving a range of customers.

Main Responsibilities

  • Produce orders and arrange stocking of materials in 40 warehouses to ensure they meet needs using the company ERP/WMS system
  • Communicate with 3PL suppliers, company warehouse staff, equipment vendors, partners and customers to schedule the timely and effective shipment of materials
  • Track the shipment and delivery of equipment and resolve issues arising and when needed, coordinates with internal teams, clients and 3rd parties for the timely resolution of issues and disputes
  • Track the available stock in partner warehouse and trigger new materials orders and RMAs
  • Prepare accurate and timely reports of equipment status and location to be used by company management and clients
  • Participates in development of WMS system (Aberon)
  • Maintain up to date the WMS/ERP system and produce the required reports both scheduled and ad-hoc ones
  • Collaborate with Field service Dpt and Warehouse Team to ensure that the Logistics operations are aligned with the Company commitments
  • Collaborate with the Finance/Accounting Dpt to ensure Logistics procedures adhere to Company and regulatory standards.
  • Produces necessary work instructions and contributes to Company procedures
  • Ensures adherence to agreed field SLA and Rollout targets as well as Regulatory requirements

Professional Experience & Qualifications

  • 1-3 years of previous relevant experience
  • ΤΕΙ/IEK degree in Logistics, Supply Chain management, Operational Research, Accounting
  • Excellent knowledge of WMS packages, knowledge of Aberon will be considered an asset
  • Very good knowledge of ERP systems and MS Office applications
  • Ability to manage all aspects of Logistics from developing a proposition to delivery of items
  • Very good organizational and time management skills
  • Good communication skills and a customer-oriented approach
  • Excellent teamwork and collaboration skills
  • Fluency both in Greek and English languages, oral and written.

We Offer

  • A competitive compensation package
  • Private Health Insurance
  • Trainings and Certifications
  • Excellent opportunities for professional development
  • Stable and enjoyable working environment
  • Working on leading-edge technology and industry trends
  • Work-Life Balance initiatives
  • A Buddy who will support you with your onboarding

    IR & TI Analyst L2

    Cyber Security Operations

    Athens

    Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

    We have an open vacancy for an Incident Response & Threat Intelligence Analyst L2 at Neurosoft, who will be responsible for managing and leading incident response and threat intelligence activities for our clients. He/She will handle complex security incidents, perform in-depth analysis, and provide strategic recommendations to improve clients' security postures. His/Her expertise in incident response and threat intelligence will be vital in ensuring effective incident resolution and strengthening our clients' cybersecurity defenses.

    Main Responsibilities

    • Manage complex security incidents from initial response to resolution, ensuring adherence to incident response procedures and response time SLAs.
    • Conduct detailed analysis of security incidents, including log analysis, memory and disk forensics, malware analysis, and network traffic analysis.
    • Provide strategic recommendations to clients for improving incident response capabilities and overall security posture.
    • Collaborate with L1 analysts, other team members, and external stakeholders to coordinate incident response efforts.
    • Conduct threat intelligence analysis to identify emerging threats, TTPs, and attack trends relevant to our clients.
    • Assist in the development and improvement of incident response playbooks, procedures, and workflows.
    • Mentor and provide guidance to L1 analysts, fostering their professional growth and knowledge development.
    • Conduct in-depth research and analysis of threat actors, their motivations, and tactics to enhance threat intelligence capabilities.
    • Collaborate with clients to understand their specific security requirements and provide tailored recommendations for threat mitigation and incident response improvements.
    • Participate in tabletop exercises and incident response drills to test and enhance incident response procedures and readiness.
    • Assist in the development and implementation of proactive threat hunting strategies and techniques to identify advanced threats that may have evaded traditional security controls.
    • Ensure accurate and thorough documentation of incident details, analysis findings, response actions, and recommendations.
    • Contribute to the development and delivery of client-focused incident response and threat intelligence reports, presentations, and executive briefings.
    • Continuously enhance technical skills and knowledge through training, certifications, and self-study to remain up-to-date with the latest incident response and threat intelligence practices.

    Professional Experience & Qualifications

    • Bachelor's degree in Computer Science, Cybersecurity, or a related field (or equivalent work experience). Master degrees are a plus.
    • Minimum of 2-3 years of experience in incident response, security operations, or a related field.
    • In-depth knowledge of incident response frameworks, methodologies, and best practices, including experience managing complex incidents.
    • Strong technical skills in log analysis, memory and disk forensics, malware analysis, and network traffic analysis.
    • Familiarity with advanced threat detection techniques, threat hunting methodologies, and incident response automation tools.
    • Demonstrated expertise in threat intelligence analysis, including knowledge of threat actor profiles, TTPs, and emerging attack trends.
    • Excellent analytical and problem-solving skills with the ability to think critically and make sound decisions under pressure.
    • Strong written and verbal communication skills to effectively convey complex technical concepts to both technical and non-technical stakeholders.
    • Relevant certifications such as Certified Incident Handler (GCIH), Certified Threat Intelligence Analyst (CTIA), or equivalent, are highly desired.

    We Offer

    • A competitive compensation package
    • Private Health Insurance
    • Trainings and Certifications
    • Excellent opportunities for professional development
    • Stable and enjoyable working environment
    • Working on leading-edge technology and industry trends
    • Work-Life Balance initiatives
    • A Buddy who will support you with your onboarding

      FTTH Engineer

      Field Services

      Athens

      Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

      Responsibilities:

      • Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions.
      • Collaborates with FTTH Supervisor in order to manage repair parts and equipment under responsibility.
      • Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility.
      • Identifies recuring problems on the field, understands possible causes, tests them and reports to FTTH Team.
      • Identifies possible solutions for Faults that no known solutions exist, tests them and helps TIS team to appropriately update SOWs.
      • Assesses ,when asked , technically new project requirements . Provides input for new project technical purposes.

      Qualifications:

      • Minimum 1 year hands-on experience with field maintenance activities of FTTH and/or G.Pon and/or FTTC and/or Access equipment
      • Experience in fiber optics and OLT/ONT equipment is will be appreciated.
      • Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field
      • Fluency in Greek and English oral and written
      • Good knowledge of MS Office
      • Availability to travel across Greece
      • Driving Licence (type B)
      • Completed military obligations (for male candidates)

      We Offer

      • A competitive compensation package
      • Private Health Insurance
      • Trainings and Certifications
      • Excellent opportunities for professional development
      • Stable and enjoyable working environment
      • Working on leading-edge technology and industry trends
      • Work-Life Balance initiatives
      • A Buddy who will support you with your onboarding

       


        Cyber Security Analyst (L3)

        Cyber Security Operations

        Athens

        Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

        We have an open vacancy for a Cyber Security Analyst (L3) within the Security Operations Center (SOC), who will play a critical role in safeguarding our clients' digital assets and infrastructure against cyber threats. This role requires a deep understanding of cyber security, threat intelligence, and incident response methodologies.

        Main Responsibilities

        • Train & guide the L2 team to their offense’s investigation or investigation techniques.
        • Act as escalation point for the day-to-day SOC operation.
          • For investigation
          • For replying to customer
          • For directly contacting the customer when seniority is needed.
        • As level 3 Cyber Security Analyst
          • Provide oversight for investigation & threat hunting.
          • Recommend tools or apply new techniques or ideas in cooperation with other departments and teams for service enhancements.
          • Provide guidance to the customer’s corresponding contacts for incidents resolution in close cooperation with the IR team.
          • Validate the correctness of logging provided by the customers infrastructure.
          • Participate in the investigation of Critical cases escalated by Cyber Security Analysts L2
        • Keep up with the creation of documentation for the day to day needs of the Security Operations Center.
          • Oversee the procedures followed within the SOC, and provide recommendations when and if needed to further enhance the coordination capabilities of SOC.
          • Create of modify processes for investigations with conjunction of the L2 and SOC supervisor with the aim of better investigation or reaction in the day-to-day operation.
          • Create or assist in the creation of reports of incidents or other required by customer material.
        • Exhibit customer centricity, deliver reports regarding service KPI.
          • Provide quality control for documentation that will be delivered to the customer.
          • Attend meetings with customers to better the relationship between the SOC and the customer’s representatives, thus acquiring valuable feedback for the service delivery.
          • Provide Recommendations to customers for enhancing their cyber security posture.
        • Provide useful information via research to keep Siem UpToDate
          • With the suggestion or design or creation of custom usecases for new trends
          • Oversee the optimization of the existing detection capabilities by tuning false positives and considering the customer’s feedback.
          • Coordinate with the Siem Engineering team members and other departments and teams to enhance the SIEMs capabilities and further tune its hosts and objects.
          • Communicate possible Siem issues with the engineering team and aid if needed.
        • Alerts clients regarding security issues that may present a threat to their infrastructure, providing recommendations and assisting in their mitigation.
        • Provides tuning recommendations to administrators based on findings during investigations or threat information reviews.
        • Acting as tier 3 point of escalation for the SOC standby L2 or any other team within the MSS

        Professional Experience & Qualifications

        • Minimum of 5 years of experience in cybersecurity, with at least 3 years in a SOC or incident response role.
        • Deep understanding of network protocols, operating systems, and security technologies.
        • Proficiency in using SIEM platforms and other security tools for monitoring and analysis.
        • Deep understanding of security concepts
        • Scripting and programming knowledge will be considered a strong plus.
        • Threat modeling knowledge is considered mandatory
        • Bachelor’s degree or master’s degree in information security, ICT, Networking or any other relevant field
        • Strong analytical and problem-solving skills, with attention to detail
        • Very good organizational and time management skills
        • Good communication skills and a customer-oriented approach
        • Ability to work efficiently both within a team and independently
        • Ability to work under pressure 
        • Fluency both in Greek and English languages  
        • Ability to work ethically, with high degree of integrity, confidentiality and appropriate use of information

        We Offer

        • A competitive compensation package
        • Private Health Insurance
        • Trainings and Certifications
        • Excellent opportunities for professional development
        • Stable and enjoyable working environment
        • Working on leading-edge technology and industry trends
        • Work-Life Balance initiatives
        • A Buddy who will support you with your onboarding

          Cyber Security Analyst

          Cyber Security Operations

          Athens

          Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

          We have an open vacancy for a Cyber Security Analyst who will be an integral part of the team and responsible for enhancing and maintaining Cyber Defense Services within the Maritime Industry, via the provides service. This role will involve implementing and optimizing cybersecurity solutions aimed at safeguarding vessels from emerging cyber threats. Working closely with the other members of the Maritime Cyber Defense team as well as the Cyber Security Operations Department, the Cyber Security Analyst will contribute to the continuous improvement of the provides service by integrating advanced features like Endpoint Detection and Response (EDR) and leveraging threat intelligence to enhance the overall cyber defense posture.

          Main Responsibilities

          • Implement Cybersecurity Solutions by designing, deploying, and maintaining cybersecurity solutions tailored to protect maritime assets, particularly focusing on vessel cybersecurity via the provided service framework.
          • Act as a point of escalation for Level 1 SOC cyber security analysts in support of information security investigations to provide guidance and oversight on events analysis, incidents resolution and containment techniques.
          • Continuously optimize existing cybersecurity systems and processes to improve efficiency and effectiveness. Collaborate with the team to identify areas for enhancement and implement solutions accordingly.
          • Maintain detailed documentation of cybersecurity configurations, incidents, and response procedures. Generate regular reports to communicate the status of cyber defense initiatives and recommend improvements as necessary.
          • Leverages threat intelligence / opensource intelligence (OSINT) to assess potential attacks / incidents under investigation in collaboration with the Threat Intelligence Team.
          • Perform Vulnerability Assessments and prepare Executive Summary Reports of their findings.
          • Prepares Monthly Executive Summary Reports for SOC clients.
          • Suggests and maintains SIEM correlation rules and use cases.
          • Conducts research to keep abreast of latest security issues.
          • Perform daily monitoring of the established infrastructure to ensure proper functionality and early identification and potential issues.
          • Provide customer support by solving reported issues with the UTM installations, creating custom policies and making suggestions to mitigate/remediate identified offenses.
          • Manage and maintain the service’s In-scope asset list.

          Professional Experience & Qualifications

          • Minimum of 2 years of experience in Cyber Defense Services
          • Bachelor's degree in Cybersecurity, Information Technology, or a related field. Master’s degree in information security will be preferred.
          • Proven experience with UTM solutions (installation, configuration, management and maintenance).
          • Proven experience and knowledge in Networking and associated protocols (TCP/IP, UDP, OSI model etc.).
          • Proven experience in Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape etc.).
          • Strong understanding of vessel systems and maritime industry operations.
          • Hands-on experience with SIEM solution(s) - IBM QRadar is preferred.
          • Relevant certifications: IBM Certified Analyst - Security QRadar SIEM, CySA+, Security+, JNCIA-Junos, JNCIA-SEC.
          • In-depth knowledge of cybersecurity technologies, including EDR solutions and threat intelligence platforms.
          • Effective communication and customer-oriented mindset.
          • Knowledge of service desk software and ticketing systems.
          • Demonstrated integrity in a professional environment.
          • Knowledgeable in business industry standard security incident response process, procedures, and lifecycle.
          • Excellent organizational skills and strong attention to detail.
          • Strong analytical and problem-solving skills.
          • Strong knowledge of security principles, practices, and technologies, including SIEM, threat intelligence platforms, and vulnerability scanners.
          • Familiarity with industry frameworks such as NIST, ISO, and CIS.
          • Fluency both in Greek and English languages, oral and written.
          • Good communication skills and a customer-oriented approach.
          • Ability to work under pressure and within a team.

          We Offer

          • A competitive compensation package
          • Private Health Insurance
          • Trainings and Certifications
          • Excellent opportunities for professional development
          • Stable and enjoyable working environment
          • Working on leading-edge technology and industry trends
          • Work-Life Balance initiatives
          • A Buddy who will support you with your onboarding

          Cyber Security Analyst (L1)

          Cyber Security Operations

          Athens

          Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

          We have an open vacancy for a Cyber Security Analyst (L1). He/she needs to work with a team of skilled professionals to address complex problems, when needed. The role assumes standby monitoring and investigation duties on a 24x7x365 Security Operations Center (SOC).

          Main Responsibilities

          • Real time monitoring for possible security.
          • Detects and analyzes network anomalies considered to be Events of Interest (EOI)
          • Ensures compliance with organizational security rules and standards
          • Delivers appropriate reports by collecting, analyzing, and summarizing data
          • Coordinates with L2/L3 and/or Duty Manager for high priority incidents
          • Conducts research to keep abreast of latest security issues
          • Monitor system health and data feeds
          • Primary contact point of SOC for opened cases support

          Professional Experience & Qualifications

          • Threat intelligence platform monitoring
          • Incident response for specific range of customers
          • Abuse e-mail analysis
          • Prior experience as a security analyst is preferred but not mandatory
          • Bachelor’s/Master’s degree in Information Security, ICT, Networking or any other relevant field
          • Knowledge of Linux / Unix / Windows systems
          • Solid background in the following:
            • Networking and associated protocols (TCP/IP, UDP, OSI model etc.)
            • Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape etc.)
          • Hands-on experience with SIEM - IBM QRadar is highly desirable
          • Relevant certifications consist a strong asset (e.g. Security+, Netowrk+, CySA+)
          • Understanding or knowledge of software programming with scripting languages is beneficial
          • Fluency both in Greek and English languages, oral and written.
          • The role mandates to work ethically, with high degree of integrity, confidentiality and appropriate use of information
          • Strong analytical and problem-solving skills, with attention to detail
          • Very good organizational and time management skills
          • Good communication skills and a customer-oriented approach
          • Ability to work efficiently both within a team and independently

          We Offer

          • A competitive compensation package
          • Private Health Insurance
          • Trainings and Certifications
          • Excellent opportunities for professional development
          • Stable and enjoyable working environment
          • Working on leading-edge technology and industry trends
          • Work-Life Balance initiatives
          • A Buddy who will support you with your onboarding

          Presales Engineer

          Commercial Directorate

          Athens

           

            Network Operations Engineer

            Infrastructure & Cloud Operations

            Athens

            Neurosoft is a leading ICT Integrator, providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

            We have an open vacancy for an Network Operations Engineer (L1).

            Key Responsibilities.

            • Customer Infrastructure Monitoring: Monitor customers' infrastructure hosted in cloud or on-premises environments, ensuring uptime and performance. Proactively identify and address potential issues, collaborating with customers when necessary. Provide reports and updates to customers on the status of their infrastructure.
            • Incident Triage: Log and categorize incoming service requests and incidents, ensuring accurate documentation of issues.
            • Technical Support: Document and track support requests using a ticketing system, ensuring timely resolution and escalation when necessary. Monitor ticketing system for incoming requests and prioritize them based on urgency and impact.
            • Documentation: Create and update documentation for cloud configurations, IT processes, and troubleshooting procedures. Assist in maintaining knowledge base articles for common IT issues.
            • Work in shifts

            Professional Experience & Qualifications

            • Bachelor’s degree in computer science or information Technology
            • Relevant certifications (e.g., CompTIA A+, ITIL Foundation, CCNA, NSE-4)
            • Strong communication and interpersonal skills.
            • Basic knowledge of IT concepts, hardware, software, and networking.
            • Problem-solving skills and the ability to work under pressure.
            • Customer-oriented attitude and a commitment to providing quality service.
            • A knowledge of service desk software and ticketing systems is a plus.

            We Offer

            • A competitive compensation package
            • Private Health Insurance
            • Trainings and Certifications
            • Excellent opportunities for professional development
            • Stable and enjoyable working environment
            • Working on leading-edge technology and industry trends
            • Work-Life Balance initiatives
            • A Buddy who will support you with your onboarding

            ICT Support Engineer (L1)

            Infrastructure & Cloud Operations

            Athens

            Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

            We have an open vacancy for an ICT Support Engineer (L1) who will work on our client's premises. 

            Position Responsibilities

            • Helpdesk Support: Respond to user inquiries, issues, and requests via various channels such as phone, email, or ticketing systems.
            • User Assistance: Assist users in understanding and effectively utilizing computer systems, software applications, and other ICT resources. 
            • System Setup and Configuration: Assist with the installation, setup, and configuration of computer systems, software applications, printers, and other peripheral devices. 
            • Password and Account Management: Help users with password resets, account creations, and access permissions. Ensure compliance with security policies and assist in maintaining user accounts.
            • Software Support: Provide basic support for common software applications, such as Microsoft Office, web browsers, and email clients. Help users troubleshoot issues, perform software updates, and assist with basic software functionality.
            • Hardware Support: Diagnose and troubleshoot basic hardware problems with desktop computers, laptops, printers, and other peripheral devices. 
            • Incident Management: Log and track user issues and incidents in a ticketing system, ensuring timely resolution and proper escalation to higher-level support teams, if required. Monitor ticket queues and prioritize tasks accordingly.
            • Work on shifts.

            Professional Experience & Qualifications

            • 1 year experience in a similar position
            • University degree in Computer Science or other related field
            • Ability to diagnose and resolve basic technical issues.
            • Good written and verbal communication skills in Greek and English language
            • Proficiency in MS Office (Word, Excel, Powerpoint)
            • Strong communication skills.

            We Offer

            • A competitive compensation package
            • Private Health Insurance
            • Trainings and Certifications
            • Excellent opportunities for professional development
            • Stable and enjoyable working environment
            • Working on leading-edge technology and industry trends
            • Work-Life Balance initiatives
            • A Buddy who will support you with your onboarding

              IT Helpdesk Technician

              Cyber Security Operations

              Athens

              Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

              We have an open vacancy for an IT Helpdesk Technician.

               

              Position Responsibilities

               

              • Serve as the first line of support for all IT-related incidents and inquiries
              • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
              • Respond in a timely manner to service issues and requests.
              • Provide technical support across the company (this may be in person or over the phone)
              • Set-up accounts for new users
              • Repair and replace equipment as necessary.
              • Ensure that the software used is up to date.
              • Create tickets to vendors and follow up relevant case until resolution.
              • Maintain records/logs of repairs and fixes and maintenance schedule.
              • Maintain detailed and accurate IT incident records, including actions taken and resolutions achieved.
              • Register equipment in asset management database.
              • Monitor and ensure the well-operation of the infrastructure, servers, routers etc.
              • Identify, propose, schedule, and implement IT infrastructure improvements.
              • Develop and maintain local networks in ways that optimize performance.
              • Ensure security and privacy of networks and computer systems.
              • Provide orientation and guidance to users on how to operate new software and computer equipment.
              • Preparing reports and deliverables for our clients.

              Professional Experience & Qualifications

              • 1 year of working experience in similar position is a plus but not mandatory.
              • Bachelor’s degree in Computer Science, Information Technology, Vocational Training Institute, or related field
              • Availability to work in shifts
              • Relevant certifications in security (e.g., CompTIA Security+, CySA+, ITIL etc.) will be considered as an asset.
              • Strong knowledge of IT security principles and practices.
              • Experience in a Security Operations Center environment is highly desirable.
              • Knowledge in endpoint security solutions.
              • Familiarity with ticketing systems (e.g., ServiceNow, JIRA) is a plus.
              • Exceptional troubleshooting and problem-solving skills.
              • Effective communication and interpersonal abilities.

              We Offer

              • A competitive compensation package
              • Private Health Insurance
              • Trainings and Certifications
              • Excellent opportunities for professional development
              • Stable and enjoyable working environment
              • Working on leading-edge technology and industry trends
              • Work-Life Balance initiatives
              • A Buddy who will support you with your onboarding

                Network Engineer

                Infrastructure & Cloud Operations

                Athens

                Neurosoft is a leading ICT Integrator, Great Place to Work certified, providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, we are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company is listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields.

                To help with our rapid growth, we are actively seeking individuals who want to be a part of a dedicated, hardworking team.

                We have an open vacancy for Network Engineers who will implement, administer and operate large scale telecom infrastructures at large enterprise Customers. The candidate should be experienced across multi-vendor technologies and environments, including Firewalls, Routers, Switches.

                Main Responsibilities

                • Implementation of proposed technical solution for Customer projects involving integrated components based on Corporate policy and best practices. Main equipment vendors are Fortinet, Juniper and HUAWEI.
                • Responsible for network and network security troubleshooting and fault isolation on Customer’s infrastructure including but not limited to : Switching, Routing, Firewalling, SD-WAN
                • Perform routine preventive and reactive tasks related to network health, creating, reviewing and updating documentation as needed, and providing clear communication to all stakeholders
                • Plan and implement Change Requests following the Operations Center policy for Customer Changes
                • Participate in the on-call rotation with the Level-2 Operations Team
                • Update the Customer Portal for all activities till resolution

                Professional Experience & Qualifications

                • BSc degree in Information Technology, Telecommunications or any other relevant field
                • 2 years of working experience as security engineer or security analyst, implement and monitor security measures for the protection of computer systems, networks and information
                • Relevant Certifications: CCNΑ, NSE-4 (preferred) , JNCIΑ
                • Strong Knowledge of data networking, specifically TCP/IP, routing and switching
                • Hands-on experience on security products and technologies (e.g. Firewalls, VPN, Web application Firewall) will be considered as an asset
                • Network Automation skills and programming are desirable
                • Strong troubleshooting and problem solving skills
                • Strong interpersonal and communication skills
                • Ability to work efficiently both within a team and independently
                • Fluency in Greek and English, oral and written

                We Offer

                • A competitive compensation package
                • Private Health Insurance
                • Trainings and Certifications
                • Excellent opportunities for professional development
                • Stable and enjoyable working environment
                • Working on leading-edge technology and industry trends
                • Work-Life Balance initiatives
                • A Buddy who will support you with your onboarding

                 


                  Cyber Security Analyst (L2)

                  Cyber Security Operations

                  Athens

                  Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

                  We have an open vacancy for a Cyber Security Analyst position (Level 2) who will join our Managed Security Services team to further support the monitoring services provided to our customers and eventually mitigate security issues on behalf of them. He/she might need to work along with a team of skilled professionals to address complex problems, when needed. The role assumes analysis in an advanced level when and if needed and multiple support and development functions for the Security Operations Center.

                  Main Responsibilities

                  • Acts as a point of escalation for Level 1 SOC cyber security analysts in support of information security investigations to provide guidance and oversight on events analysis, incidents resolution and containment techniques 
                  • Coordinates with L3 Analyst/Soc Supervisor and/or Incident Response Team for critical incidents
                  • Communicates with clients and collects useful intelligence and evidence 
                  • Directs remediation / recovery efforts when needed 
                  • Leverages threat intelligence / opensource intelligence (OSINT) to assess potential attacks / incidents under investigation in collaboration with the Threat Intelligence Team
                  • Logs and documents handled incidents and actions taken and reviews closed tickets
                  • Mentors Level 1 Cyber Security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks in support of technologies managed by the Security Operations Center.
                  • Prepares Monthly Executive Summary Reports for SOC clients
                  • Suggests and maintains SIEM correlation rules and use cases.
                  • Conducts research to keep abreast of latest security issues

                   

                  Professional Experience & Qualifications

                  • 1-2 years of previous professional experience as a Cyber Security Analyst Level 1 is mandatory while prior experience as Cyber Security Analyst Level 2 will be considered a strong plus
                  • Bachelor’s degree in information security, ICT, Networking or any other relevant field. Master’s degree in information security will be preferred.
                  • Very good knowledge of Linux / Unix / Windows systems.
                  • Networking and associated protocols (TCP/IP, UDP, OSI model etc.)
                  • Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape etc.) 
                  • Hands-on experience with SIEM - IBM QRadar is preferred
                  • Experience with Microsoft Sentinel and Azure technologies will be considered a strong plus 
                  • Relevant certifications: IBM Certified Analyst - Security QRadar SIEM, SC-200, CySA+, Security+, MS500
                  • Strong analytical and problem-solving skills, with attention to detail
                  • Very good organizational and time management skills
                  • Good communication skills and a customer-oriented approach
                  • Ability to work efficiently both within a team and independently
                  • Ability to work under pressure 
                  • Fluency both in Greek and English languages, oral and written.

                  We Offer

                  • A competitive compensation package
                  • Private Health Insurance
                  • Trainings and Certifications
                  • Excellent opportunities for professional development
                  • Stable and enjoyable working environment
                  • Working on leading-edge technology and industry trends
                  • Work-Life Balance initiatives
                  • A Buddy who will support you with your onboarding

                   


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                    Neurosoft S.A., is a leading software, networking and information security provider in financial, telecommunication, transportation, gaming and government sectors, providing solutions and services aiming to increase operating efficiency and security. Listed in the Italian Stock Exchange since 2009, currently employees 300+ highly skilled professionals with in depth expertise in their field. 

                    We are always looking for talented and ambitious people to join our company!

                    If you can't find a position that fits your profile apply here and a recruiter will contact you if your skills are found to be a match for current or future job openings.

                     

                     


                    Field Services Technician (Athens, Patra, Thessaloniki)

                    Field Services

                    Athens

                    Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with depth expertise in their fields.

                    We have open vacancies for Field Services Technicians in Athens, Patra and Thessaloniki. The role provides installation, commissioning and maintenance services to electronic and network devices as well as personal computers at clients’ premises.

                    Main Responsibilities

                    • Performs troubleshooting, maintenance and repair as well as preventative maintenance and field modifications on customer equipment as per manufacturer/client instructions, in a timely and efficient manner so as to achieve agreed SLAs with customer
                    • Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions
                    • Performs staging, test, cleaning, repairs on equipment according to manufacturer instructions in Company premises
                    • Maintains customer service logs and internal service records in the required format and in a timely manner; updates knowledge database by recording resolution procedures in new incidents
                    • Reports issues in real-time and collaborates with Customer Service Centre and Client Helpdesk to help resolve issues timely
                    • Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility
                    • Adheres to current regulatory requirements where applicable 

                    Professional Experience & Qualifications

                    • Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field
                    • Hands-on experience with PC or Payment Machines’ maintenance is desirable. Experience in Satellite Equipment, Content Management and structured cabling will be appreciated.
                    • Ability to work effectively under pressure and within time constraints
                    • Good communication and organizational skills
                    • Strong troubleshooting skills
                    • Accuracy and attention to detail
                    • Ability to work efficiently both within a team as well as independently
                    • Fluency in Greek and English oral and written
                    • Good knowledge of MS Office
                    • Availability to work in shifts
                    • Driving Licence (type B)
                    • Completed military obligations (for male candidates)

                    We Offer

                    • A competitive compensation package
                    • Private Health Insurance
                    • Trainings and Certifications
                    • Excellent opportunities for professional development
                    • Stable and enjoyable working environment
                    • Working on leading-edge technology and industry trends
                    • Work-Life Balance initiatives
                    • A Buddy who will support you with your onboarding