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SOC Team Leader

Cyber Security Operations

Athens

Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

We have an open vacancy for a SOC Team Leader. The person will be responsible for ensuring the efficient operation, oversight, and mentoring of the Security Operations Center's Level 1 team, guaranteeing rapid response and initial triage of security incidents to protect the organization's information assets and maintain a robust cyber defense posture.

Position Responsibilities:

  • Act as a point of escalation for Level 1 SOC security analysts in support of information security investigations, providing guidance and oversight on event analysis, incident resolution, and containment techniques.
  • Mentor Level 1 SOC Security Analysts on risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks in support of technologies managed by the Security Operations Center.
  • Issue the monthly shift schedule for Cyber Security Analysts L1.
  • Develop and maintain the training program for new Cyber Security Analysts L1.
  • Develop the yearly training plan for Cyber Security Analysts L1.
  • Coordinate with L2, L3 Analysts and Incident Response Analysts for critical incidents.
  • Log and document handled incidents and actions taken, review closed tickets and identify mistakes and opportunities for improvement.
  • Monitor the performance of Level 1 SOC Security Analysts (KPIs & SLAs) ensuring the quality of the service.
  • Conduct research to stay abreast of the latest security issues.
  • Propose new tools and procedures that can reduce the day-to-day operational load, with a goal on improving the service’s quality.

Professional Experience & Qualifications:

  •  At least 3 years’ experience in a Security Operations Center, preferable in a team management position.
  • Bachelor’s degree in information security, ICT, Networking, or any other relevant field. A master’s degree in information security is preferred.
  • Solid background in:
    • Networking and associated protocols (TCP/IP, UDP, OSI model, etc.)
    • Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape, etc.)
  • Hands-on experience with SIEM, with a preference for IBM QRadar.
  • Relevant certifications (IBM Certified Analyst, CISSP, CEH, CompTIA Security+, CompTIA CySA+, GIAC certifications, etc).
  • Proficient in using threat intelligence platforms and open-source intelligence (OSINT) tools.
  • Strong understanding of security frameworks and regulations (e.g., ISO 27001, NIST, GDPR).
  • Experience with intrusion detection/prevention systems (IDS/IPS), firewall and EDR technologies.
  • Knowledge of scripting and automation tools (e.g., Python, PowerShell) for security operations tasks.
  • Strong analytical and problem-solving skills, with attention to detail
  • Very good organizational and time management skills
  • Good communication skills and a customer-oriented approach
  • Ability to work efficiently both within a team and independently
  • Ability to work under pressure
  • Fluency both in Greek and English languages, oral and written

We Offer

  • A competitive compensation package
  • Private Health Insurance
  • Trainings and Certifications
  • Excellent opportunities for professional development
  • Stable and enjoyable working environment
  • Working on leading-edge technology and industry trends
  • Work-Life Balance initiatives
  • A Buddy who will support you with your onboarding

    Senior Information Security Consultant

    Cyber Security Operations

    Athens

    Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

    We have an open vacancy for a Senior Information Security Consultant. The person will contribute as part of the Compliance & Risk Services Team on the provision of consulting services to Clients, either on Client’s premises or on-demand, related to information security governance, risk management, adoption of security standards and raising employee’s information security awareness.

    Position Responsibilities:

    • Implementing and operating Cyber Security strategies for our clients based on international standards and regulatory frameworks (i.e. Information Security and Privacy Policies, Procedures, Guidelines and Technical Standards)
    • Assessing information security risks and compliance gaps and recommending actions to clients (Gap Analysis, IT Risk Assessment, Business Impact Assessment, etc., based on well-known methodologies)
    • Coordinating actions on Information security /data breach incidents
    • Designing and implementing Clients’ information security awareness program
    • Handling security consultation needs on a daily basis for security and privacy related issues
    • Developing action plans, schedules and reports related to service delivery
    • Ensuring that services are provisioned within the agreed terms and Service Level Agreements
    • Contributing to the team’s services development (proposing, designing, and developing new services)
    • Leading, mentoring and transferring knowledge to junior members of the Team

    Professional Experience & Qualifications:

    • More than 4 years of working experience in similar positions
    • Bachelor’s degree in computer science or similar
    • Master’s degree or training in the field of Information Security or Computer Science
    • Experience on:  
      • implementing Information Security Management Systems using relevant standards, methodologies and best practices
      • conducting IT Risk Assessments and Business Impact Assessments using relevant standards, methodologies and best practices
      • conducting security and compliance assessments
      • operating Information Security Management Systems / Information Security Governance
      • handling of information security incidents
      • preparing security awareness training material in various forms
      • conducting information security training activities
    • In-depth knowledge of:  
      • Information security frameworks, industry best practices, legal and regulatory frameworks (e.g., ISO 27001, ISO 22301, NIST, GDPR, NIS) for various sectors (IT, Banking, Maritime, Gaming, Industrial etc.)
      • Standards and frameworks for conducting IT Risk Assessment and Business Impact Assessment
      • IT and network security best practices and solutions
      • Technical vulnerabilities of information systems (hardware, system, application level)
    • Preferred :
      • ISO 27001 Lead Auditor/Implementer Certification, CISM or CISSP
      • Knowledge of ITIL best practices and ISO standards, e.g. ISO 22301, 20000 etc.
      • Experience in management of engagements requirements

    We Offer

    • A competitive compensation package
    • Private Health Insurance
    • Trainings and Certifications
    • Excellent opportunities for professional development
    • Stable and enjoyable working environment
    • Working on leading-edge technology and industry trends
    • Work-Life Balance initiatives
    • A Buddy who will support you with your onboarding

     

     


      Presales Engineer

      Commercial Directorate

      Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

      We have an open vacancy for a Presales Engineer who will meet our customer acquisition and revenue growth targets. This person will be responsible for maximizing our direct sales potential, supporting the Commercial Directorate in customer-related activities. The Presales Engineer will be also the company’s SPOC for selected strategic suppliers-vendors, designing and implementing joint Business Plans.

      Position Responsibilities:

      • Acting as a trusted advisor to prospects and customers.
      • Bid coordination and analysis according to RFI, RFQ, RFPs or Tenders’ technical and financial requirements.
      • Active participation in technical proposals templates enhancement.
      • Preparation and Submission Technical Proposals according to customer requirements.
      • Preparation of presentations based on specific customers’ needs.
      • Engaging customer executives and technology experts to define project scope and architecture.
      • Delivering technical deep-dives, presentations, and demos as part of the sales process.
      • Participation in product training (sales and presales oriented).
      • Assistance in Business Development by identifying opportunities and customer needs.
      • Overview of the company’s “branded” products – engagement with Business Line Managers.
      • Develop and maintain relationship with key suppliers/vendors
      • Develop and implement Joint Business Plans with key suppliers/vendors

      Professional Experience & Qualifications:

      • 2+ years work experience in Network/Security Engineering, Architect or Presales role.
      • University degree in Computer Science or other related field
      • Knowledge of Cyber Security & ICT markets and understanding of products & solutions
      • Excellent communication and presentation skills
      • Good written and verbal communication skills in Greek and English language
      • Proficiency in MS Office (Word, Excel, Powerpoint)
      • Very good written and verbal skills (Greek & English)
      • Good interpersonal and organizational skills
      • Good communication and presentation skills

      We Offer

      • A competitive compensation package
      • Private Health Insurance
      • Trainings and Certifications
      • Excellent opportunities for professional development
      • Stable and enjoyable working environment
      • Hybrid working model
      • Working on leading-edge technology and industry trends
      • Work-Life Balance initiatives
      • A Buddy who will support you with your onboarding

       


        Cyber Security Analyst (L2)

        Cyber Security Operations

        Athens

        Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

        We have an open vacancy for a Cyber Security Analyst position (Level 2) who will join our Managed Security Services team to further support the monitoring services provided to our customers and eventually mitigate security issues on behalf of them. He/she might need to work along with a team of skilled professionals to address complex problems, when needed. The role assumes analysis in an advanced level when and if needed and multiple support and development functions for the Security Operations Center.

        Main Responsibilities

        • Acts as a point of escalation for Level 1 SOC cyber security analysts in support of information security investigations to provide guidance and oversight on events analysis, incidents resolution and containment techniques 
        • Coordinates with L3 Analyst/Soc Supervisor and/or Incident Response Team for critical incidents
        • Communicates with clients and collects useful intelligence and evidence 
        • Directs remediation / recovery efforts when needed 
        • Leverages threat intelligence / opensource intelligence (OSINT) to assess potential attacks / incidents under investigation in collaboration with the Threat Intelligence Team
        • Logs and documents handled incidents and actions taken and reviews closed tickets
        • Mentors Level 1 Cyber Security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks in support of technologies managed by the Security Operations Center.
        • Prepares Monthly Executive Summary Reports for SOC clients
        • Suggests and maintains SIEM correlation rules and use cases.
        • Conducts research to keep abreast of latest security issues

         

        Professional Experience & Qualifications

        • 1-2 years of previous professional experience as a Cyber Security Analyst Level 1 is mandatory while prior experience as Cyber Security Analyst Level 2 will be considered a strong plus
        • Bachelor’s degree in information security, ICT, Networking or any other relevant field. Master’s degree in information security will be preferred.
        • Very good knowledge of Linux / Unix / Windows systems.
        • Networking and associated protocols (TCP/IP, UDP, OSI model etc.)
        • Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape etc.) 
        • Hands-on experience with SIEM - IBM QRadar is preferred
        • Experience with Microsoft Sentinel and Azure technologies will be considered a strong plus 
        • Relevant certifications: IBM Certified Analyst - Security QRadar SIEM, SC-200, CySA+, Security+, MS500
        • Strong analytical and problem-solving skills, with attention to detail
        • Very good organizational and time management skills
        • Good communication skills and a customer-oriented approach
        • Ability to work efficiently both within a team and independently
        • Ability to work under pressure 
        • Fluency both in Greek and English languages, oral and written.

        We Offer

        • A competitive compensation package
        • Private Health Insurance
        • Trainings and Certifications
        • Excellent opportunities for professional development
        • Stable and enjoyable working environment
        • Working on leading-edge technology and industry trends
        • Work-Life Balance initiatives
        • A Buddy who will support you with your onboarding

         


          SIEM Engineer

          Cyber Security Operations

          Athens

          Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

          We have an open vacancy for a SIEM Engineer who will be responsible for the for Onboardings and ensure the smooth operation of Logs Collection as well as maintain the good state of logs receive.

          Main Responsibilities  

          • Lead the integration of new systems into the SIEM 
          • Onboarding of new technologies onto the QRadar SIEM 
          • Perform Deployment stage and configuration of log sources on QRadar side. 
          • Optimize performance of the QRadar SIEM 
          • Ensuring daily management, administration & maintenance of security devices to achieve operational effectiveness. 
          • Core infrastructure solutions delivery which combines both physical and virtual server implementations, throughout the design and implementation lifecycle. Knowledge of security standards, processes, and application of security enforcing measures. 
          • SNMP, Syslog, knowledge and understanding. 
          • Conduct regular reviews of SIEM logs and alerts, investigate and respond to security incidents, and follow up with necessary actions to mitigate any security risks. 
          • Conduct SIEM performance tuning and optimization, including log sources, parsers, and data storage. 
          • Stay up to date with the latest security threats and vulnerabilities and recommend improvements to the SIEM system to address emerging threats. 
          • Collaborate with other IT teams and business units to ensure the SIEM system meets their security requirements. 
          • Provide training and support to other IT staff on the use of the SIEM system 

          Professional Experience & Qualifications

          • Bachelor’s or master's degree in information security, ICT, Networking, or any other relevant field 
          • At least 1 year prior experience as a Security Analyst L2/L3 or Cyber Security Engineer 
          • Certification for QRadar SIEM 
          • Advanced Network Knowledge 
          • Advanced Knowledge of IS System Management 
          • Knowledge of Operating Systems (Windows, Unix) 
          • Administration and maintenance of QRadar SIEM infrastructure. 
          • Knowledge of security frameworks, such as NIST, ISO, or CIS 
          • Experience with scripting languages, such as Python, PowerShell, or Bash
          • Ability to work efficiently both within a cross functional team as well as independently. 
          • Strong communication skills both Oral and in writing; internally as well towards clients. 
          • Written communications - clear technical writing and presentation. 

          We Offer

          • A competitive compensation package
          • Private Health Insurance
          • Trainings and Certifications
          • Excellent opportunities for professional development
          • Stable and enjoyable working environment
          • Working on leading-edge technology and industry trends
          • Work-Life Balance initiatives
          • A Buddy who will support you with your onboarding

            Procurement Specialist

            Finance

            Athens

            Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

            We have an open vacancy for a Procurement Specialist.

            Main Responsibilities

            • Drafts, reviews, monitors, controls and files suppliers’ contracts
            • Performs market research
            • Selects and negotiates with the preferred vendors
            • Evaluates bids & offers
            • Processes suppliers’ orders
            • Makes follow up on ordered equipment deliveries
            • Checks and processes suppliers’ invoices; resolves issues concerning price disputes
            • Produces and maintains procurement reports
            • Evaluates & Qualifies Suppliers

            Professional Experience & Qualifications

            • BSc degree in Business Administration, Accounting or Finance will be considered an asset
            • At least 3 years of progressive experience in the field of procurement and contracts’ management is a must
            • Excellent knowledge of the English language
            • Competency with MS Office applications (particularly Word, Excel) Familiarity with ERPs. Entersoft ERP as a user will be 
              considered an asset
            • Strong organizational skills and attention to detail
            • Effective interpersonal, communication and negotiation skills
            • Ability to perform well under stress, to effectively handle several tasks in parallel and to meet deadlines
            • Ability to work effectively both independently as well as part of a team

            We Offer

            • A competitive compensation package
            • Private Health Insurance
            • Trainings and Certifications
            • Excellent opportunities for professional development
            • Stable and enjoyable working environment
            • Hybrid working model
            • Working on leading-edge technology and industry trends
            • Work-Life Balance initiatives
            • A Buddy who will support you with your onboarding

              Cyber Security Analyst (L1)

              Cyber Security Operations

              Athens

              Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

              We have an open vacancy for a Cyber Security Analyst (L1). He/she needs to work with a team of skilled professionals to address complex problems, when needed. The role assumes standby monitoring and investigation duties on a 24x7x365 Security Operations Center (SOC).

              Main Responsibilities

              • Real time monitoring for possible security.
              • Detects and analyzes network anomalies considered to be Events of Interest (EOI)
              • Ensures compliance with organizational security rules and standards
              • Delivers appropriate reports by collecting, analyzing, and summarizing data
              • Coordinates with L2/L3 and/or Duty Manager for high priority incidents
              • Conducts research to keep abreast of latest security issues
              • Monitor system health and data feeds
              • Primary contact point of SOC for opened cases support

              Professional Experience & Qualifications

              • Threat intelligence platform monitoring
              • Incident response for specific range of customers
              • Abuse e-mail analysis
              • Prior experience as a security analyst is preferred but not mandatory
              • Bachelor’s/Master’s degree in Information Security, ICT, Networking or any other relevant field
              • Knowledge of Linux / Unix / Windows systems
              • Solid background in the following:
              • Networking and associated protocols (TCP/IP, UDP, OSI model etc.)
              • Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape etc.)
              • Hands-on experience with SIEM - IBM QRadar is highly desirable
              • Relevant certifications consist a strong asset (e.g. Security+, Netowrk+, CySA+)
              • Understanding or knowledge of software programming with scripting languages is beneficial
              • Fluency both in Greek and English languages, oral and written.
              • The role mandates to work ethically, with high degree of integrity, confidentiality and appropriate use of information
              • Strong analytical and problem-solving skills, with attention to detail
              • Very good organizational and time management skills
              • Good communication skills and a customer-oriented approach
              • Ability to work efficiently both within a team and independently

              We Offer

              • A competitive compensation package
              • Private Health Insurance
              • Trainings and Certifications
              • Excellent opportunities for professional development
              • Stable and enjoyable working environment
              • Working on leading-edge technology and industry trends
              • Work-Life Balance initiatives
              • A Buddy who will support you with your onboarding

                Account Manager (Maritime)

                Commercial Directorate

                Athens

                Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

                We have an open vacancy for an Account Manager in Maritime Industry who will create long-term, trusting relationships with our customers. He/She oversees a portfolio of assigned focus in maritime customers, develop new business from existing clients and actively seek new sales opportunities.

                Position Responsibilities:

                • Serve as the main point of contact for assigned clients focus in maritime industry
                • Achieve growth and hit sales targets by building a sales pipeline and successfully managing a customer portfolio
                • Design and implement a strategic business plan that expands company’s customer base, focus in maritime industry and ensure its strong presence
                • Be technology savvy and be able to explain technology to customers in simple terms relevant to the customers’ business needs
                • Be able to recommend and implement improvements and optimizations in the customer approach process
                • Develop and implement strategies to enhance client satisfaction and retention
                • Identify opportunities for account growth and generate new business
                • Collaborate with internal Neurosoft’s teams to meet client expectations and resolve issues
                • Monitor the sales opportunities pipeline and either address or escalate issues that impact sales performance
                • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
                • Present sales, revenue and expenses reports and realistic forecasts to the management team
                • Identify emerging markets and market shifts while being fully aware of new products and competition status

                Professional Experience & Qualifications:

                • 3-5 years proven experience as an Account Manager, Relationship Manager or Sales Manager in Maritime industry
                • Ability to demonstrable track record of over-achieving quota
                • Ability to manage multiple accounts and projects simultaneously
                • Bachelor's degree in Business Administration, Computer Science, or related field
                • Strong interpersonal and communication skills, with the ability to build rapport and trust with clients
                • Excellent negotiation and problem-solving abilities
                • Ability to work independently and collaboratively in a fast-paced environment
                • Ability to build reports
                • Professional certification(s) in system / cyber security sales or related field is a plus
                • Good interpersonal and organizational skills
                • Time management and planning skills
                • Teamwork spirit with result-oriented mentality
                • Good communication and presentation skills
                • Work ethically, with integrity, maintain confidentiality of information and use information appropriately

                We Offer

                • A competitive compensation package
                • Private Health Insurance
                • Trainings and Certifications
                • Excellent opportunities for professional development
                • Stable and enjoyable working environment
                • Hybrid working model
                • Working on leading-edge technology and industry trends
                • Work-Life Balance initiatives
                • A Buddy who will support you with your onboarding

                 


                  Account Manager

                  Commercial Directorate

                  Athens

                  Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

                  We have an open vacancy for an Account Manager who will create long-term, trusting relationships with our customers. He/She oversees a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

                  Position Responsibilities:

                  • Serve as the main point of contact for assigned clients
                  • Achieve growth and hit sales targets by building a sales pipeline and successfully managing a customer portfolio
                  • Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
                  • Be technology savvy and be able to explain technology to customers in simple terms relevant to the customers’ business needs
                  • Be able to recommend and implement improvements and optimizations in the customer approach process
                  • Develop and implement strategies to enhance client satisfaction and retention
                  • Identify opportunities for account growth and generate new business
                  • Collaborate with internal Neurosoft’s teams to meet client expectations and resolve issues
                  • Monitor the sales opportunities pipeline and either address or escalate issues that impact sales performance
                  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
                  • Present sales, revenue and expenses reports and realistic forecasts to the management team
                  • Identify emerging markets and market shifts while being fully aware of new products and competition status

                  Professional Experience & Qualifications:

                  • 3-5 years proven experience as an Account Manager, Relationship Manager or Sales Manager
                  • Ability to demonstrable track record of over-achieving quota
                  • Ability to manage multiple accounts and projects simultaneously
                  • Bachelor's degree in Business Administration, Computer Science, or related field
                  • Strong interpersonal and communication skills, with the ability to build rapport and trust with clients
                  • Excellent negotiation and problem-solving abilities
                  • Ability to work independently and collaboratively in a fast-paced environment
                  • Ability to build reports
                  • Professional certification(s) in system / cyber security sales or related field is a plus
                  • Good interpersonal and organizational skills
                  • Time management and planning skills
                  • Teamwork spirit with result-oriented mentality
                  • Good communication and presentation skills
                  • Work ethically, with integrity, maintain confidentiality of information and use information appropriately

                  We Offer

                  • A competitive compensation package
                  • Private Health Insurance
                  • Trainings and Certifications
                  • Excellent opportunities for professional development
                  • Stable and enjoyable working environment
                  • Hybrid working model
                  • Working on leading-edge technology and industry trends
                  • Work-Life Balance initiatives
                  • A Buddy who will support you with your onboarding

                    Network Security Engineer

                    Infrastructure & Cloud Operations

                    Athens

                    Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

                    To help with our rapid growth, we are actively seeking individuals who want to be a part of a dedicated, hardworking team.

                    We have an open vacancy for Network Engineers who will implement, administer and operate large scale telecom infrastructures at large enterprise Customers. The candidate should be experienced across multi-vendor technologies and environments, including Firewalls, Routers, Switches.

                    Main Responsibilities

                    • Designing and implementing new network solutions and/or improving the efficiency of current networks
                    • Establish network environments by getting involved in : designing system configuration, directing system installation, defining, documenting and enforcing system standards
                    • Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, WiFi.
                    • Configuring firewalls, routing and switching to maximize network efficiency and security.
                    • Arranging scheduled upgrades
                    • Investigating faults in the network
                    • Reporting network status to key stakeholders

                    Professional Experience & Qualifications

                    • BSc degree in Information Technology, Telecommunications or any other relevant field
                    • 3 years of working experience as network or security engineer
                    • Relevant Certifications: CCNΑ, CCNP and/or NSE-4 (preferred)
                    • Strong Knowledge of data networking, specifically TCP/IP, routing and switching and WiFi
                    • Hands-on experience with switches, firewalls, routers and Wi-Fi
                    • An analytical mind
                    • An ability to learn new technologies quickly.
                    • Good time management skills
                    • An ability to follow processes.
                    • Strong documentation skills
                    • Good communication skills in Greek and English – both written and verbal
                    • Commercial and business awareness

                    We Offer

                    • A competitive compensation package
                    • Private Health Insurance
                    • Trainings and Certifications
                    • Excellent opportunities for professional development
                    • Stable and enjoyable working environment
                    • Working on leading-edge technology and industry trends
                    • Work-Life Balance initiatives
                    • A Buddy who will support you with your onboarding

                     


                    FTTH Engineer (Athens & Thessaloniki)

                    Field Services

                    Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

                    We have open vacancy for FTTH Engineers in Athens & Thessaloniki.

                    Responsibilities:

                    • Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions.
                    • Collaborates with FTTH Team Leader in order to manage repair parts and equipment under responsibility.
                    • Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility.
                    • Identifies recurring problems on the field, understands possible causes, tests them and reports to FTTH Team.
                    • Identifies possible solutions for Faults that no known solutions exist, tests them and helps TIS team to appropriately update SOWs.
                    • Assesses ,when asked , technically new project requirements . Provides input for new project technical purposes.

                    Qualifications:

                    • Minimum 1 year hands-on experience with field maintenance activities of FTTH and/or G.Pon and/or FTTC and/or Access equipment
                    • Experience in fiber optics and OLT/ONT equipment is will be appreciated.
                    • Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field
                    • Fluency in Greek and English oral and written
                    • Good knowledge of MS Office
                    • Availability to travel across Greece
                    • Driving Licence (type B)
                    • Completed military obligations (for male candidates)

                    We Offer

                    • A competitive compensation package
                    • Private Health Insurance
                    • Trainings and Certifications
                    • Excellent opportunities for professional development
                    • Stable and enjoyable working environment
                    • Working on leading-edge technology and industry trends
                    • Work-Life Balance initiatives
                    • A Buddy who will support you with your onboarding

                     


                      Join our Team

                      Apply with us

                      Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

                      We are always looking for talented and ambitious people to join our company!

                      If you can't find a position that fits your profile apply here and a recruiter will contact you if your skills are found to be a match for current or future job openings.

                       


                      Field Services Technician (Athens, Patra, Thessaloniki)

                      Field Services

                      Neurosoft is a leading Managed Services Provider (MSP), Great Place to Work certified, that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009  while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.

                      Main Responsibilities

                      • Performs troubleshooting, maintenance and repair as well as preventative maintenance and field modifications on customer equipment as per manufacturer/client instructions, in a timely and efficient manner so as to achieve agreed SLAs with customer
                      • Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions
                      • Performs staging, test, cleaning, repairs on equipment according to manufacturer instructions in Company premises
                      • Maintains customer service logs and internal service records in the required format and in a timely manner; updates knowledge database by recording resolution procedures in new incidents
                      • Reports issues in real-time and collaborates with Customer Service Centre and Client Helpdesk to help resolve issues timely
                      • Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility
                      • Adheres to current regulatory requirements where applicable 

                      Professional Experience & Qualifications

                      • Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field
                      • Hands-on experience with PC or Payment Machines’ maintenance is desirable. Experience in Satellite Equipment, Content Management and structured cabling will be appreciated.
                      • Ability to work effectively under pressure and within time constraints
                      • Good communication and organizational skills
                      • Strong troubleshooting skills
                      • Accuracy and attention to detail
                      • Ability to work efficiently both within a team as well as independently
                      • Fluency in Greek and English oral and written
                      • Good knowledge of MS Office
                      • Availability to work in shifts
                      • Driving License (type B)
                      • Completed military obligations (for male candidates)

                      We Offer

                      • A competitive compensation package
                      • Private Health Insurance
                      • Trainings and Certifications
                      • Excellent opportunities for professional development
                      • Stable and enjoyable working environment
                      • Working on leading-edge technology and industry trends
                      • Work-Life Balance initiatives
                      • A Buddy who will support you with your onboarding