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Neurosoft is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.
We have an open vacancy for a Cyber Security Analyst (L3) who will join our Cyber Defense Services team to further support the monitoring services provided to our customers and eventually mitigate security issues on behalf of them.
As a Cyber Security Analyst Level 3 within the Security Operations Center (SOC), you will play a critical role in safeguarding our clients' digital assets and infrastructure against cyber threats. This role requires a deep understanding of cyber security, threat intelligence, and incident response methodologies.
📌 Location: Athens (North Suburbs)
📍 Working Model: Hybrid
🖋️ Reporting to: SOC Supervisor
Main Responsibilities
· Act as the on-site senior security resource, representing the MSSP and ensuring exceptional service delivery.
· Perform advanced threat hunting activities leveraging Defender and Sentinel capabilities.
· Collaborate with the customer’s IT and security teams for incident escalation, containment, and remediation.
· Provide guidance to the customer’s corresponding contacts for incidents resolution in close cooperation with the IR team.
· Validate the correctness of logging provided by the customers infrastructure.
· Participate in the investigation of Critical cases escalated by Cyber Security Analysts L2.
· Act as an escalation point for the day-to-day soc operation.
· Exhibit customer centricity, deliver reports regarding service KPI.
· Provide quality control for documentation that will be delivered to the customer.
· Attend meetings with customers to better the relationship between the SOC and the customer’s representatives, thus acquiring valuable feedback for the service delivery.
· Provide Recommendations to customers for enhancing their cyber security posture.
· Provide useful information via research to keep SIEM up to date.
· Coordinate with the Siem Engineering team members and other departments and teams to enhance the SIEMs capabilities and further tune its hosts and objects.
· Communicate possible SIEM issues with the engineering team and aid if needed.
· Alerts clients regarding security issues that may present a threat to their infrastructure, providing recommendations and assisting in their mitigation.
· Acting as tier 3 point of escalation for the SOC standby L2 or any other team within the MSS.
· Provides tuning recommendations to administrators based on findings during investigations or threat information reviews.
Professional Experience & Qualifications
· Minimum of 5 years of experience in cybersecurity, with at least 3 years in a SOC or incident response role.
· Strong expertise in the Microsoft Security ecosystem, particularly Defender XDR and Microsoft Sentinel.
· Proven experience with: Threat detection and incident response in enterprise environments, SIEM operations, use case development, and log analysis, Endpoint, identity, email, and cloud security controls.
· Bachelor’s degree or master’s degree in information security, ICT, Networking or any other relevant field
· Strong analytical and problem-solving skills, with attention to detail
· Ability to work efficiently both within a team and independently
· Ability to work under pressure
· Fluency both in Greek and English languages
· Ability to work ethically, with a high degree of integrity, confidentiality and appropriate use of information
· Experience in Azure Sentinel or / and Microsoft Defender will be considered as a strong plus
· Relevant Certifications such as: Microsoft Certified: Security Operations Analyst Associate, Microsoft Certified: Cybersecurity Architect Expert, GCFA, GCIA, or similar Incident Response/Forensics certifications.
What you will gain:
🏋️️Friendly and dynamic working environment
🏫 Formal training and Professional Qualifications fully funded
✔️ Competitive compensation package
⚕️ Private Health Insurance
⚖️Work-Life Balance initiatives
🏃🏽Corporate Sports Teams (e.g. Running, Basketball, Volleyball)
👥 A Buddy who will support you with your onboarding
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