Current Job Openings

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

We have an open vacancy for an ICT Support Engineer (L1) who will work on our client's premises. 

Position Responsibilities

• Helpdesk Support: Respond to user inquiries, issues, and requests via various channels such as phone, email, or ticketing systems.
• User Assistance: Assist users in understanding and effectively utilizing computer systems, software applications, and other ICT resources. 
• System Setup and Configuration: Assist with the installation, setup, and configuration of computer systems, software applications, printers, and other peripheral devices. 
• Password and Account Management: Help users with password resets, account creations, and access permissions. Ensure compliance with security policies and assist in maintaining user accounts.
• Software Support: Provide basic support for common software applications, such as Microsoft Office, web browsers, and email clients. Help users troubleshoot issues, perform software updates, and assist with basic software functionality.
• Hardware Support: Diagnose and troubleshoot basic hardware problems with desktop computers, laptops, printers, and other peripheral devices. 
• Incident Management: Log and track user issues and incidents in a ticketing system, ensuring timely resolution and proper escalation to higher-level support teams, if required. Monitor ticket queues and prioritize tasks accordingly.
• Work on shifts.

Professional Experience & Qualifications

• 1 year experience in a similar position
• University degree in Computer Science or other related field
• Ability to diagnose and resolve basic technical issues.
• Good written and verbal communication skills in Greek and English language
• Proficiency in MS Office (Word, Excel, Powerpoint)
• Strong communication skills.

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends

Neurosoft is a leading ICT Integrator, providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

We have an open vacancy for an ICT Operations Engineer (L1).

Key Responsibilities.

• Customer Infrastructure Monitoring: Monitor customers' infrastructure hosted in cloud or on-premises environments, ensuring uptime and performance. Proactively identify and address potential issues, collaborating with customers when necessary. Provide reports and updates to customers on the status of their infrastructure.
• Incident Triage: Log and categorize incoming service requests and incidents, ensuring accurate documentation of issues.
• Technical Support: Document and track support requests using a ticketing system, ensuring timely resolution and escalation when necessary. Monitor ticketing system for incoming requests and prioritize them based on urgency and impact.
• Documentation: Create and update documentation for cloud configurations, IT processes, and troubleshooting procedures. Assist in maintaining knowledge base articles for common IT issues.
• Work in shifts

Professional Experience & Qualifications

• Bachelor’s degree in computer science or information Technology
• Relevant certifications (e.g., CompTIA A+, ITIL Foundation, CCNA, NSE-4)
• Strong communication and interpersonal skills.
• Basic knowledge of IT concepts, hardware, software, and networking.
• Problem-solving skills and the ability to work under pressure.
• Customer-oriented attitude and a commitment to providing quality service.
• A knowledge of service desk software and ticketing systems is a plus.

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends
• Work-Life Balance initiatives
• A Buddy who will support you with your onboarding

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

We have an open vacancy for an IT Helpdesk Technician.

Position Responsibilities

• Serve as the first line of support for all IT-related incidents and inquiries
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Respond in a timely manner to service issues and requests.
• Provide technical support across the company (this may be in person or over the phone)
• Set-up accounts for new users
• Repair and replace equipment as necessary.
• Ensure that the software used is up to date.
• Create tickets to vendors and follow up relevant case until resolution.
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Maintain detailed and accurate IT incident records, including actions taken and resolutions achieved.
• Register equipment in asset management database.
• Monitor and ensure the well-operation of the infrastructure, servers, routers etc.
• Identify, propose, schedule, and implement IT infrastructure improvements.
• Develop and maintain local networks in ways that optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Preparing reports and deliverables for our clients.

Professional Experience & Qualifications

• 1 year of working experience in similar position is a plus but not mandatory.
• Bachelor’s degree in Computer Science, Information Technology, Vocational Training Institute, or related field
• Availability to work in shifts
• Relevant certifications in security (e.g., CompTIA Security+, CySA+, ITIL etc.) will be considered as an asset.
• Strong knowledge of IT security principles and practices.
• Experience in a Security Operations Center environment is highly desirable.
• Knowledge in endpoint security solutions.
• Familiarity with ticketing systems (e.g., ServiceNow, JIRA) is a plus.
• Exceptional troubleshooting and problem-solving skills.
• Effective communication and interpersonal abilities.

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends

Neurosoft is a leading ICT Integrator, Great Place to Work certified, providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, we are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company is listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with deep expertise in their fields.

To help with our rapid growth, we are actively seeking individuals who want to be a part of a dedicated, hardworking team.

We have an open vacancy for Network Engineers who will implement, administer and operate large scale telecom infrastructures at large enterprise Customers. The candidate should be experienced across multi-vendor technologies and environments, including Firewalls, Routers, Switches.

Main Responsibilities

• Implementation of proposed technical solution for Customer projects involving integrated components based on Corporate policy and best practices. Main equipment vendors are Fortinet, Juniper and HUAWEI.
• Responsible for network and network security troubleshooting and fault isolation on Customer’s infrastructure including but not limited to : Switching, Routing, Firewalling, SD-WAN
• Perform routine preventive and reactive tasks related to network health, creating, reviewing and updating documentation as needed, and providing clear communication to all stakeholders
• Plan and implement Change Requests following the Operations Center policy for Customer Changes
• Participate in the on-call rotation with the Level-2 Operations Team
• Update the Customer Portal for all activities till resolution

Professional Experience & Qualifications

• BSc degree in Information Technology, Telecommunications or any other relevant field
• 2 years of working experience as security engineer or security analyst, implement and monitor security measures for the protection of computer systems, networks and information
• Relevant Certifications: CCNΑ, NSE-4 (preferred) , JNCIΑ
• Strong Knowledge of data networking, specifically TCP/IP, routing and switching
• Hands-on experience on security products and technologies (e.g. Firewalls, VPN, Web application Firewall) will be considered as an asset
• Network Automation skills and programming are desirable
• Strong troubleshooting and problem solving skills
• Strong interpersonal and communication skills
• Ability to work efficiently both within a team and independently
• Fluency in Greek and English, oral and written

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

The Compliance and Risk Services Manager supervises the CRS Team and actively participates on the provision of Compliance and Risk Services to Clients, continually improves services offering, designs and develops services to address forthcoming or specific clients’ needs.

Position Responsibilities 

• Managing CRS Team’s projects, members and clients
• Contributing to the team’s services development (proposing, designing, and developing new services)
• Leading, mentoring and transferring knowledge to junior members of the Team
• Implementing and operating Cyber Security strategies for our clients based on international standards and regulatory frameworks (i.e. Information Security and Privacy Policies, Procedures, Guidelines and Technical Standards)
• Assessing information security risks and compliance gaps and recommending actions to clients (conducting Gap Analysis, IT Risk Assessment, Business Impact Assessment, etc., based on wellknown methodologies)
• Coordinating actions on Information security /data breach incidents
• Designing and implementing Clients’ information security awareness program
• Handling security consultation needs on a daily basis for security and privacy related issues
• Developing action plans, schedules and reports related to service delivery
• Ensuring that services are provisioned within the agreed terms and Service Level Agreements

Professional Experience & Qualifications

• More than 8 years of working experience in similar positions or in the information security sector in general
• Bachelor’s degree in computer science or similar
• Master’s Degree or training in the field of Information Security
• ISO 27001 Lead Auditor/Implementer Certification, CISA, CISM of CISSP

 Experience in:

• implementing Information        Security               Management     Systems using     relevant               standards, methodologies and best practices 
• conducting IT Risk Assessments and Business Impact Assessments using relevant standards, methodologies and best practices
• conducting security and compliance audits
• operating Information Security Management Systems / InfoSec Governance
• handling of information security incidents
• preparing security awareness training material in various forms
• conducting information security training activities
• project Management

In-depth knowledge of:

• Information security frameworks, industry best practices, legal and regulatory frameworks (e.g., ISO 27001, NIST, GDPR, NIS) for various sectors (IT, Banking, Maritime, Gaming, etc.)
• Standards and frameworks for conducting IT Risk Assessment and Business Impact Assessment
• IT and network security best practices and solutions
• Technical vulnerabilities of information systems (hardware, system, application level)

 Preferred 

• Knowledge of ITIL best practices and ISO standards, e.g. ISO 9001, 20000, 22301, etc.

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

We have an open vacancy for a Cyber Security Analyst position (Level 2) who will join our Managed Security Services team to further support the monitoring services provided to our customers and eventually mitigate security issues on behalf of them. He/she might need to work along with a team of skilled professionals to address complex problems, when needed. The role assumes analysis in an advanced level when and if needed and multiple support and development functions for the Security Operations Center.

Main Responsibilities

• Acts as a point of escalation for Level 1 SOC cyber security analysts in support of information security investigations to provide guidance and oversight on events analysis, incidents resolution and containment techniques 
• Coordinates with L3 Analyst/Soc Supervisor and/or Incident Response Team for critical incidents
• Communicates with clients and collects useful intelligence and evidence 
• Directs remediation / recovery efforts when needed 
• Leverages threat intelligence / opensource intelligence (OSINT) to assess potential attacks / incidents under investigation in collaboration with the Threat Intelligence Team
• Logs and documents handled incidents and actions taken and reviews closed tickets
• Mentors Level 1 Cyber Security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks in support of technologies managed by the Security Operations Center.
• Prepares Monthly Executive Summary Reports for SOC clients
• Suggests and maintains SIEM correlation rules and use cases.
• Conducts research to keep abreast of latest security issues

Professional Experience & Qualifications

• 1-2 years of previous professional experience as a Cyber Security Analyst Level 1 is mandatory while prior experience as Cyber Security Analyst Level 2 will be considered a strong plus
• Bachelor’s degree in information security, ICT, Networking or any other relevant field. Master’s degree in information security will be preferred.
• Very good knowledge of Linux / Unix / Windows systems.
• Networking and associated protocols (TCP/IP, UDP, OSI model etc.)
• Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape etc.) 
• Hands-on experience with SIEM - IBM QRadar is preferred
• Experience with Microsoft Sentinel and Azure technologies will be considered a strong plus 
• Relevant certifications: IBM Certified Analyst - Security QRadar SIEM, SC-200, CySA+, Security+, MS500
• Strong analytical and problem-solving skills, with attention to detail
• Very good organizational and time management skills
• Good communication skills and a customer-oriented approach
• Ability to work efficiently both within a team and independently
• Ability to work under pressure 
• Fluency both in Greek and English languages, oral and written.

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends

Relationship Manager – Financial Services & Insurance (FSI) sector

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

Our company seeks to employ experienced Relationship Managers to join our Sales team. Ideally we seek candidates -with previous experience in Sales, in the in the field of Cyber Security, Infrastructure & Cloud services, with further focus in FSI Sector.

Are you an ambitious, results-driven, experienced Relationship Manager, with passion for the IT industry and a highly developed business acumen? Do you have the ability to lead and inspire our internal multidisciplinary teams? Then do not miss this opportunity to help shape the future of our business and apply now.

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

 Position Responsibilities 

• Achieve growth and hit sales targets by building sales pipeline and successfully managing customer portfolio
• Define business needs & prepare responses for the potential business opportunities and leads
• Execute a strategic business plan that expands company’s customer base and ensure its strong market penetration
• Monitor the sales opportunities pipeline and either address or escalate issues that impact sales performance
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Analyze, negotiate and evaluate deals with existing and/or prospect clients
• Recommend and implement improvements and optimizations in the customer approach process
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Be technology savvy and be able to explain technology to customers in simple terms relevant to the customers’ business needs
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Participate in roadshows, corporate events and exhibitions

Required Skills and Qualifications

• 3-5 years’ previous experience in sales or account management in the field of Cyber Security, Infrastructure & Cloud services in FSI Sector

• Demonstrable track record of over-achieving quota
• Experience in managing Large FSI sector Accounts
• Deep Technical background (IT, Networking Solutions, Networking Security, Cyber security solutions, etc.)

 Required Non-Technical Skills 

• Excellent written and verbal skills (Greek & English)
• Excellent interpersonal and organizational skills
• Excellent communication and presentation skills
• Exceptional at building relationships
• High level of initiative
• Very good problem solving skills
• Able to meet time deadlines
• Work well in a team environment
• Work ethically, with integrity, maintain confidentiality of information and use information appropriately

We Offer 

• Competitive compensation & benefits package based on qualifications and experience
• Leading-edge technology
• Professional development through coaching, trainings, and certifications
• Sales target achievement bonus
• Stable and enjoyable working environment

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

We have an open vacancy for a Cyber Security Analyst (L1). He/she needs to work with a team of skilled professionals to address complex problems, when needed. The role assumes standby monitoring and investigation duties on a 24x7x365 Security Operations Center (SOC).

Position Responsibilities

• Real time monitoring for possible security.
• Detects and analyzes network anomalies considered to be Events of Interest (EOI)
• Ensures compliance with organizational security rules and standards
• Delivers appropriate reports by collecting, analyzing, and summarizing data
• Coordinates with L2/L3 and/or Duty Manager for high priority incidents
• Conducts research to keep abreast of latest security issues
• Monitor system health and data feeds
• Primary contact point of SOC for opened cases support
• Threat intelligence platform monitoring
• Incident response for specific range of customers
• Abuse e-mail analysis

Professional Experience & Qualifications

• Bachelor’s/Master’s degree in Information Security, ICT, Networking or any other relevant field
• Knowledge of Linux / Unix / Windows systems
• Solid background in the following:
  • Networking and associated protocols (TCP/IP, UDP, OSI model etc.)
  • Information Security (Security standards and practices, Security technologies, Security Monitoring, Penetration Testing, Incident Response, Threat landscape etc.
• Hands-on experience with SIEM - IBM QRadar is highly desirable
• Prior experience as a security analyst is preferred but not mandatory
• Relevant certifications consist a strong asset (e.g. Security+, Netowrk+, CySA+)
• Understanding or knowledge of software programming with scripting languages is beneficial
• Fluency both in Greek and English languages, oral and written

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

We are currently seeking two Technical Account Managers: one focused on cloud technologies and another focused on networks, who will help us to meet our customer acquisition and revenue growth targets.

Main Responsibilities 

• Preparation and Submission Technical Proposals according to customer requirements.
• Bid coordination and analysis according to RFI, RFQ, RFPs or Tenders’ technical and financial requirements.
• Active participation in technical proposals templates enhancement.
• Participation in product training (sales and presales oriented).
• Preparation of presentations based on specific customers’ needs.
• Assistance in Business Development by identifying opportunities and customer needs.
• Overview of the company’s “branded” products – engagement with Business Line Managers.
• Develop and maintain relationship with key suppliers/vendors
• Develop and implement Joint Business Plans with key suppliers/vendors
• Working ethically, with high degree of integrity, confidentiality, and appropriate use of information
• Adhering to the internal policies and procedures including those related to Information Security and Health & Safety
• Adhering to any additional policies and procedures that may be communicated and required by clients

Professional Experience & Qualifications 

• At least 4 years working experience in presales for Infrastructure, Data Center, Cloud (Public & Private), Network or/and IT Security services
• University degree in Computer Science or other related field
• Cloud related certifications (Azure and/or AWS, and/or Google)
• Network Security related certifications
• Excellent communication and presentation skills
• Good written and verbal communication skills in Greek and English language
• Proficiency in MS Office (Word, Excel, Powerpoint)
• Very good written and verbal skills (Greek & English)
• Good interpersonal and organizational skills
• Good communication and presentation skills
• Work ethically, with integrity, maintain confidentiality of information and use information appropriately
• Support organizational goals and values

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

To help with our rapid growth, we are actively seeking individuals who want to be a part of a dedicated, hardworking team.

We have an open vacancy for a Cloud Security Engineer.

Position Responsibilities

• Infrastructure & Cloud Management:

  Deploy, configure, and maintain servers, storage, and network systems (eg. VMware, Hyper-V).

  Monitor and manage cloud-based services and resources (e.g., AWS, Azure, Google Cloud).

• System Administration:

  Install, configure, and maintain operating systems (e.g., Linux, Windows).

  Manage user accounts, permissions, and security settings.

• Security and Compliance:

  Implement security best practices and measures to protect data and systems.

  Monitor systems for vulnerabilities and perform security audits.

  Ensure compliance with relevant regulations and industry standards.

• Backup and Recovery:

  Develop and maintain data backup and recovery procedures.

  Test and execute disaster recovery plans in case of system failures.

• Performance Optimization:

  Monitor system performance and resource utilization.

  Identify and resolve performance bottlenecks.

  Optimize system configurations for maximum efficiency.

• Troubleshooting and Support:

  Investigate and resolve technical issues and incidents.

  Provide technical support to end-users and other IT teams.

• Documentation:

  Maintain comprehensive documentation of system configurations, procedures, and policies.

Professional Experience & Qualifications

• BSc degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 2 years of experience in systems and/or cloud engineering.
• In-depth knowledge and hands-on experience in systems and cloud engineering, with expertise in technologies such as (but not limited to) Microsoft Azure.
• Certifications: Relevant certifications in cloud platforms and systems engineering (e.g. Microsoft Certified: AZ900, MS900, AZ104).
• Proficiency in scripting and automation using PowerShell, Azure CLI, or similar tools.
• Solid understanding of networking concepts, security principles
• Problem-Solving Ability: Ability to analyze and solve complex technical problems efficiently and effectively.
• Client Focus: Understanding of client needs and commitment to delivering high-quality outsourcing managed services.
• Ability to work efficiently both within a team and independently
• Fluency in Greek and English, oral and written

We Offer

• A competitive compensation package
• Private Health Insurance
• Trainings and Certifications
• Excellent opportunities for professional development
• Stable and enjoyable working environment
• Working on leading-edge technology and industry trends
• Work-Life Balance initiatives
• A Buddy who will support you with your onboarding

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

Responsibilities:

• Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions.
• Collaborates with FTTH Supervisor in order to manage repair parts and equipment under responsibility.
• Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility.
• Identifies recuring problems on the field, understands possible causes, tests them and reports to FTTH Team.
• Identifies possible solutions for Faults that no known solutions exist, tests them and helps TIS team to appropriately update SOWs.
• Assesses ,when asked , technically new project requirements . Provides input for new project technical purposes.

Qualifications:

• Minimum 1 year hands-on experience with field maintenance activities of FTTH and/or G.Pon and/or FTTC and/or Access equipment
• Experience in fiber optics and OLT/ONT equipment is will be appreciated.
• Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field
• Fluency in Greek and English oral and written
• Good knowledge of MS Office
• Availability to travel across Greece
• Driving Licence (type B)
• Completed military obligations (for male candidates)

We Offer

• Competitive compensation
• Private health insurance
• Continuous training
• Stable and enjoyable working environment
• Work-Life Balance initiatives
• A Buddy who will support you with your onboarding

Neurosoft S.A., is a leading software, networking and information security provider in financial, telecommunication, transportation, gaming and government sectors, providing solutions and services aiming to increase operating efficiency and security. Listed in the Italian Stock Exchange since 2009, currently employees 200+ highly skilled professionals with in depth expertise in their field. 

We are always looking for talented and ambitious people to join our company!

If you can't find a position that fits your profile apply here and a recruiter will contact you if your skills are found to be a match for current or future job openings.

Neurosoft is a leading ICT Integrator providing innovative solutions and services with the aim of increasing efficiency and security. Operating in Greece, Cyprus and SEE, they are referenced in sectors like financial services, service providers, transportation, utilities, industry, maritime and government. The company has been listed in the Italian Stock Exchange since 2009 while currently employing 250+ highly skilled professionals with depth expertise in their fields.

We have open vacancies for Field Services Technicians in Athens. The role provides installation, commissioning and maintenance services to electronic and network devices as well as personal computers at clients’ premises.

Main Responsibilities

• Performs troubleshooting, maintenance and repair as well as preventative maintenance and field modifications on customer equipment as per manufacturer/client instructions, in a timely and efficient manner so as to achieve agreed SLAs with customer
• Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions
• Performs staging, test, cleaning, repairs on equipment according to manufacturer instructions in Company premises
• Maintains customer service logs and internal service records in the required format and in a timely manner; updates knowledge database by recording resolution procedures in new incidents
• Reports issues in real-time and collaborates with Customer Service Centre and Client Helpdesk to help resolve issues timely
• Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility
• Adheres to current regulatory requirements where applicable 

Professional Experience & Qualifications

• Bachelor, IEK Diploma, in Informatics, Network or other any other relevant field
• Hands-on experience with PC or Payment Machines’ maintenance is desirable. Experience in Satellite Equipment, Content Management and structured cabling will be appreciated.
• Ability to work effectively under pressure and within time constraints
• Good communication and organizational skills
• Strong troubleshooting skills
• Accuracy and attention to detail
• Ability to work efficiently both within a team as well as independently
• Fluency in Greek and English oral and written
• Good knowledge of MS Office
• Availability to work in shifts
• Driving Licence (type B)
• Completed military obligations (for male candidates)

We Offer

• Competitive compensation
• Private health insurance
• Continuous training
• Stable and enjoyable working environment
• Work-Life Balance initiatives
• A Buddy who will support you with your onboarding