Current Vacancies

Information Technology

IT Service Desk Officer

Information Technology

The role

The Service Desk Officer provides hardware and software maintenance, user support, training and consultation, and recommendations about future planning and development of resources.

The ideal candidate will possess the following qualifications/skills:   

  • BSc/MSc in Computer Science or any related field
  • 1-2 Years of previous experience in similar position will be considered an advantage
  • Hands on experience on computer set up is a must
  • Any other IT professional qualifications will be considered as an advantage
  • Ability to work under pressure and meet deadlines
  • Very good communication skills with all levels of people to listen users’ problems patiently
  • Very good oral and written English

 

The successful candidate will be accountable for:

  • Ensure proper function of users’ computer, software and any peripherals
  • Maintain office equipment such as hardware, printers, CCTV cameras, cabling and other peripherals.
  • Computer build up and OS installation
  • Update and install computer’s peripheral and software according to manuals and procedures
  • Register all assets of employees’ workstations and equipment
  • Provide user support for computer hardware and software
  • Document any hardware repair or removal
  • Procurement of computer equipment
  • Provide user accounts and passwords as required for systems according to manuals and procedures
  • Troubleshoot computer problems
  • Ability to work evenings and weekends if required
  • Systems administration related to users
  • Assist and coordinate with other IT professionals for design, configuration and change requests

 

The successful candidate will receive

  • Salary directly dependent on candidate's profile and experience
  • Company health insurance
  • 13th salary
  • Modern working space at a central and convenient location of Limassol close to the highway
  • Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
  • Opportunities for professional learning and growth