Current Vacancies

Information Technology

Database Developer

Information Technology

 The ideal candidate will possess the following qualifications/skills:  

  • University Degree in Computer Science or related field
  • Good knowledge of Microsoft SQL server and T-SQL
  • Good knowledge of data management and manipulation, code management and version control
  • Experience of supporting and creating SSIS packages
  • Familiarity with Tableau or similar reporting package would be an advantage
  • Familiarity with other databases (MySQL, postgres) would be an advantage but not required
  • Strong problem-solving and analytical skills

 The successful candidate will be accountable for:

  • Designing, developing & maintaining efficient, reusable, and appropriate SQL solutions in Microsoft SQL Server T-SQL, and related tools.
  • Defining & documenting requirements (including non-technical ones)
  • Collaborating with the business and project teams to ensure that requirements are comprehensive, so that software is fit for purpose when it goes live
  • Communicating with third party suppliers to understand their software APIs and integrate them with your solutions to load data
  • Providing support for software solutions, including analysis, tracking and resolution.
  • Reporting progress on development and escalating issues or slippages in a timely fashion, identifying remedial action to keep the project on track
  • Sharing & documenting technical and domain knowledge to improve support and eliminate single points of failure
  • Accurately estimating the time and materials required to complete a piece of development work
  • Keeping informed of industry developments and technologies and sharing ideas and best practice with the team

The successful candidate will receive

  • Salary directly dependent on candidate's profile and experience
  • Company health insurance
  • 13th salary
  • Modern working space at a central and convenient location of Limassol close to the highway
  • Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
  • Opportunities for professional learning and growth

 

Application:

Interested applicants should send a detailed resume with cover letter outlining their qualifications.

 

Windsor is an Equal Opportunity Employer and actively committed to promoting equality and diversity and expects all staff to share this commitment.

We wish to thank all applicants for their interest.

Those applicants selected for an interview will be contacted by Human Resources.


IT Technical Writer

Information Technology

 The ideal candidate will possess the following qualifications/skills:  

 

  • 2+ years of technical writing experience in technical writing of software documentation.
  • Bachelor’s Degree in Computer Science, Engineering or equivalent is preferred.
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  • Experience in creating documentation for audiences with different levels of technical skill.
  • Excellent writing, editing, and communication skills.
  • Ability to read some programming code.
  • Ability to deliver high quality documentation paying attention to detail.
  • Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Intercom, Mixpanel.
  • Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.

 

 The successful candidate will be accountable for:

  • Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.
  • Gather and analyse technical and product information from various sources to document new or changing product functionality.
  • Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
  • Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
  • Maintain a library of application documentation, cataloguing it for internal and/or external use.
  • Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."
  • Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.

 

The successful candidate will receive

 

  • Salary directly dependent on candidate's profile and experience
  • Company health insurance
  • 13th salary
  • Modern working space at a central and convenient location of Limassol close to the highway
  • Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
  • Opportunities for professional learning and growth

DevOps Engineer

Information Technology

The Company

Windsor Solutions Ltd is a leading FinTech Service Provider, member of the Windsor Brokers Group of Companies.

THE JOB ROLE

 Seeking a DevOps Engineer to join the Team due to expansion 

The ideal candidate will possess the following qualifications/skills:  

Required skills:

  • 2-3 years working experience in a DevOps position or similar.
  • Experience working with both Windows and Linux servers; comfortable using the terminal.
  • Experience configuring Windows Services, Websites and Web Services in Internet Information Services (IIS).
  • Familiarity with configuration management and provisioning tools such as Ansible, Puppet or Chef; Ansible and AWX/Tower experience preferred.
  • Ability to work under pressure and meet deadlines.
  • Good command of the English language, both verbal and written.
  • Teamwork driven and willingness to ensure results are achieved.

 

Will be considered as an advantage:

  • Exposure to AWS cloud services, such as EC2, ELB, EKS, ECR
  • Experience working with Docker and/or Kubernetes
  • Experience working with Infrastructure as code tools, such as Cloud Formation or Terraform
  • Familiarity with source code management tools such as Subversion or Git.
  • Familiarity with continuous integration tools such as Jenkins and Gitlab.
  • Hands on experience of automation.

 

The successful candidate will be accountable for:

 

  • Configuration Management:
    • Automating the process of provisioning, installing, configuring, and monitoring of systems in development, test, and production environments.
    • Taking ownership of all environments ensuring software versioning is correct across all areas.
    • Configuration of new servers to agreed standards.
    • Design and implementation of automation processes in relation to configuration change.
  • Environment Management:
    • Managing all environments.
    • Troubleshooting environment issues as required.
    • Ensuring environment stability and availability.
    • Working with other teams regarding process automation for consistent environmental provisioning and change.
  • Change & Release Management:
    • Managing the change and release process; identifying and introducing improvements.
    • Facilitating CAB (Change Advisory Board) meetings, ensuring that all risks and dependencies in the release cycle are identified.
    • Developing improvements to improve software release cycle times and remove blockers.

The successful candidate will receive:

  

  • Remuneration according to qualifications and experience
  • Medical Insurance Scheme
  • Provident Fund
  • 13th Salary
  • Modern working space at a central and convenient location of Limassol close to the highway
  • Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues.
  • Opportunities for professional learning and growth

 

 

Application Deadline:

Interested applicants should send a detailed resume with cover letter outlining their qualifications no later than 21st  of November 2021

 

Windsor is an Equal Opportunity Employer and actively committed to promoting equality and diversity, and expects all staff to share this commitment.

 

We wish to thank all applicants for their interest, your application will be treated with full confidentiality.

 

Those applicants selected for an interview will be contacted by Human Resources.


Junior DevOps Engineer

Information Technology

The Company

Windsor Solutions Ltd is a leading FinTech Service Provider, member of the Windsor Brokers Group of Companies. 

THE JOB ROLE

 Seeking a Junior DevOps Engineer to join the Team due to expansion 

The ideal candidate will possess the following qualifications/skills:  

 Required skills:

  • Ability to work under pressure and meet deadlines.
  • Good command of the English language, both verbal and written.
  • Teamwork driven and willingness to ensure results are achieved.
  • 1-2 years working experience in a DevOps, Infrastructure/SysAdmin or Software Development position would be beneficial.
  • Experience working with both Windows and Linux servers; comfortable using the terminal would be beneficial.
  • Experience configuring Windows Services, Websites and Web Services in Internet Information Services (IIS) would be beneficial.

 

Any of the below will be considered as an advantage:

  • Familiarity with configuration management and provisioning tools such as Ansible, Puppet or Chef; Ansible and AWX/Tower experience preferred.
  • Exposure to AWS cloud services, such as EC2, ELB, EKS, ECR
  • Experience working with Docker and/or Kubernetes
  • Experience working with Infrastructure as code tools, such as Cloud Formation or Terraform
  • Familiarity with source code management tools such as Subversion or Git.
  • Familiarity with continuous integration tools such as Jenkins and Gitlab.
  • Hands on experience of automation. 

The successful candidate will be accountable for:

 Configuration Management:

    • Automating the process of provisioning, installing, configuring, and monitoring of systems in development, test, and production environments.
    • Taking ownership of all environments ensuring software versioning is correct across all areas.
    • Configuration of new servers to agreed standards.
    • Design and implementation of automation processes in relation to configuration change.
  • Environment Management:
    • Managing all environments.
    • Troubleshooting environment issues as required.
    • Ensuring environment stability and availability.
    • Working with other teams regarding process automation for consistent environmental provisioning and change. 
  • Change & Release Management:
    • Managing the change and release process; identifying and introducing improvements.
    • Facilitating CAB (Change Advisory Board) meetings, ensuring that all risks and dependencies in the release cycle are identified.
    • Developing improvements to improve software release cycle times and remove blockers. 

The successful candidate will receive:

 Remuneration according to qualifications and experience

  • On the job training.
  • Medical Insurance Scheme
  • Provident Fund
  • 13th Salary
  • Modern working space at a central and convenient location of Limassol close to the highway
  • Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues.
  • Opportunities for professional learning and growth

 

Windsor is an Equal Opportunity Employer and actively committed to promoting equality and diversity, and expects all staff to share this commitment.

We wish to thank all applicants for their interest, your application will be treated with full confidentiality.

Those applicants selected for an interview will be contacted by Human Resources.

Marketing

Content & Social Media Specialist

Marketing

The role

The Content & Social Media Specialist will be responsible for developing content for a wide range of company channels including company website, marketing campaigns, social media, emails etc. The candidate will also be responsible in managing and executing the social media strategy for the company as well as understand the client profile for each region and ensure the strategy is in line with the company’s overall vision and goals.

The ideal candidate will possess the following qualifications/skills:  

  • MA/MSc University Degree in Marketing or any other related subjects
  • Preferably a minimum 3-5 years’ experience in similar or related position
  • Proven record of excellent writing demonstrated in a professional portfolio
  • Impeccable grasp of the English language, including idioms spelling and grammar.
  • Ability to work independently with little or no daily supervision
  • Strong interpersonal skills and willingness to communicate with colleagues, and management
  • Ability to work on multiple projects with different objectives simultaneously
  • Strict adherence to the style guides of each company and their policies for publication
  • Good time management skills, including prioritizing, scheduling, and adapting as necessary
  • Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
  • Familiarity to the company's brand image, products, and services
  • Excellent verbal and written communication skills
  • Team Player with a strong work ethic
  • Able to work under pressure
  • Strong detail oriented and Organizational skills
  • Ability to work under pressure and meet pressing deadlines
  • Must be eligible to work in Cyprus

The successful candidate will be accountable for:

  • Conducting in-depth research on industry-related topics in order to develop original content.
  • Developing content for marketing campaigns, banners, blogs, articles, product descriptions, social media, email and the company website.
  • Proofreading content for errors and inconsistencies.
  • Develop website content.
  • Creating compelling headlines and body copy that will capture the attention of the target audience.
  • Identifying customers’ needs and recommending new content to address gaps in the company's current content.
  • Design and implement social media strategy to align with business goals
  • Set specific objectives and report on ROI
  • Generate, edit, publish and share engaging content on social media daily (e.g. original text, photos, videos and news)
  • Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Stay up to date with current technologies and trends in social media, design tools and applications

The successful candidate will receive:

  • Remuneration according to qualifications and experience
  • Medical Insurance Scheme
  • Provident Fund
  • 13th Salary
  • Modern working space at a central and convenient location of Limassol close to the highway
  • Friendly multinational environment
  • Opportunities for professional learning and growth

 

 Application:

Interested applicants should send a detailed resume with cover letter outlining their qualifications. 

 

Windsor is an Equal Opportunity Employer and actively committed to promoting equality and diversity, and expects all staff to share this commitment

We wish to thank all applicants for their interest.

Those applicants selected for an interview will be contacted by Human Resources.

Customer Support

Customer Support Arabic Speaking

Customer Support

The role

The Customer Support Department is responsible to interact with customers to provide and process information regarding inquiries, problems, and information needed by the customers. The Customer Support Department provides and delivers professional, helpful, high-quality service and assistance by the customers.

 

The ideal candidate will possess the following qualifications/skills:  

  • Proven customer support experience
  • Experience/background in Forex and the Financial Market is a plus
  • Excellent command of the English and Arabic languages, both verbal and written
  • Proficiency in the use of Microsoft Office Word, Excel, Outlook
  • Strong phone contact handling skills and active listening
  • Ability to work under pressure and meet deadlines
  • Excellent communication and presentation skills
  • Flexible to work on weekly rotating shifts (morning/ afternoon/ night)

The successful candidate will be accountable for:

 

  • Effectively managing the company chats, E-mails and calls
  • Identifying and assessing customer’s needs to achieve satisfaction
  • Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal
  • Offer support to the lead/client within the specified time frame
  • Updating CRM and keeping records of all communications and action taken
  • Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks
  • Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction
  • Work independently and in teams
  • Follow standard processes and procedures.