Client Relationship Manager - EM262
Overall Purpose of Role: The overall purpose of the role is to proactively engage with potential customers, nurture relationships, and drive successful sales conversions. B...

Overall Purpose of Role:

The overall purpose of the role is to proactively engage with potential customers, nurture relationships, and drive successful sales conversions.  By leveraging excellent communication skills, adaptability, and a customer-centric approach, this position plays a vital role in contributing to the Company's growth and success. This role offers the opportunity to thrive in a dynamic and creative work environment while benefiting from attractive remuneration, professional development, and a strong emphasis on work-life balance.

Main Activities and Responsibilities:

  • Engage with leads and prospects through various channels, including phone calls, emails, and live chat, to initiate and maintain meaningful conversations
  • Qualify and assess leads' needs, pain points, and budget to determine their suitability as potential customers
  • Present our products/services to prospects, highlighting their unique value propositions and benefits tailored to individual client requirements
  • Actively listen to prospects' objections and concerns, and address them in a constructive and persuasive manner to overcome barriers and move the sales process forward
  • Build and maintain strong relationships with prospects, nurturing their interest and trust throughout the sales cycle
  • Collaborate with marketing and lead generation teams to ensure a steady flow of qualified leads and to refine lead generation strategies based on real-time feedback
  • Utilize CRM and sales tools to accurately track and manage leads, opportunities, and customer interactions
  • Stay up-to-date with industry trends, competitive landscape, and product/service enhancements to effectively position our offerings in the market
  • Achieve and exceed monthly/quarterly sales targets by consistently converting qualified leads into paying customers
  • Provide regular sales reports, updates, and insights to the sales manager, contributing to sales strategy refinement and team performance evaluations

Requirements:

  • Fluent Arabic & English speaker, any other language a plus
  • At least 3-5 years’ experience in a similar role
  • Result oriented and self-motivated person
  • Dynamic, innovative and target driven
  • Open-minded and flexible
  • Eager to learn new things fast and to have regular trainings
  • Team player
  • Professional communication skills
  • Strong networking capability
  • Ability to work on own initiative, expand and generate business

  Further Info:

  • The role is in Limassol, Cyprus
  • Opportunities for professional development and learning opportunities
  • Fun and dynamic work environment
  • 20 days of annual leave which increases every two years (capped at 23 days)
  • Discretionary performance bonus at the end of the year
  • Discretionary benefits such as quarterly team building activities, weekly lunches and monthly team outings
  • Strong culture promoting work-life balance and flexibility
  • Competitive compensation package 
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